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design manager

art director

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&amp;R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
 <br/>
 <br/>
 Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
 <br/>
 <br/>
 <strong>
  Who We're Looking For
  <br/>
  <br/>
 </strong>
 We are seeking an Art Director to join our dynamic and innovative team at VML Doha. As an Art Director, you will play a key role in developing big ideas and creating visually stunning campaigns for our clients.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop the visual appearance of campaigns by collaborating with Planning, Account Management, and Creative teams to create and develop concepts.
  </li>
  <li>
   Conduct research to stay up-to-date with the latest communication trends and provide creative ideas that fit clients' needs.
  </li>
  <li>
   Attend client presentations and sell concepts, as well as attend photo shoots, recordings, etc., to ensure creative requirements are applied.
  </li>
  <li>
   Supervise and train junior members of the Creative team, while coordinating with the Production team to ensure quality standards are met during the production process.
  </li>
  <li>
   Manage and contribute to a variety of projects, demonstrating your versatility and knowledge of all production processes (print and digital).
  </li>
  <li>
   Utilize your knowledge of typography, digital and video disciplines, and photographic skills to produce high-quality work.
  </li>
  <li>
   Embrace working with cross-functional artist teams and stay current with the latest trends of visual influencers across the entertainment and tech industries.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BA/BS in Advertising Design, Graphic Design, or similar major is a must.
  </li>
  <li>
   1-2 years of experience as an Art Director in an Advertising Agency.
  </li>
  <li>
   Strong computer skills, including Adobe CC (Photoshop, Illustrator..), with animation experience being a plus.
  </li>
  <li>
   A strong creative portfolio that demonstrates versatility and creative integrity.
  </li>
  <li>
   Excellent time management, presentation, and selling skills, with great communication and organizational skills.
  </li>
  <li>
   Ability to make use of market research to influence strategic marketing and advertisements.
  </li>
  <li>
   A team player who is flexible and able to manage workflow while directing the work of others.
   <br/>
   <br/>
  </li>
 </ul>
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 <br/>
 <br/>
 WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 <br/>
 <br/>
 VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
 <br/>
 <br/>
 When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
 <br/>
 <br/>
</div>


Art Director

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for an Art Director to lead Snoonu&rsquo;s Brand &amp; Communication Design team &mdash; a critical creative role that shapes how millions of users see and experience our brand every day.
 <br/>
 <br/>
 You&rsquo;ll work at the intersection of brand, marketing, and product &mdash; launching 360&deg; campaigns, building scalable design systems, leading a team of designers, and turning business goals into impactful visuals.
 <br/>
 <br/>
 A key part of your mission:
 <strong>
  developing Snoonu&rsquo;s main brand and a growing family of sub-brands
 </strong>
 (like Snoomart, S Prime, S City) &mdash; each with its own voice, but all connected through one bold visual language.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the visual evolution of the Snoonu brand across all touchpoints.
  </li>
  <li>
   Lead creative direction for 360&deg; campaigns, brand identity, and new business verticals (SnooMart, S City, S Prime, etc.)
  </li>
  <li>
   Build and maintain consistent, expressive design systems for our sub-brands
  </li>
  <li>
   Manage and mentor a team of 8&ndash;10 designers (graphic, motion, junior/mid/senior)
  </li>
  <li>
   Oversee day-to-day creative output and art quality across static, video, digital, 3D, and more
  </li>
  <li>
   Collaborate with Marketing, Product, Copywriting, PR, CX, and C-level teams
  </li>
  <li>
   Champion innovation through AI-powered content, interactive storytelling, and generative design
  </li>
  <li>
   Improve workflows, pipelines, and creative tools (Slack, Figma, Jira, Notion, Midjourney)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of experience in brand, communication, or creative design &mdash; with 3+ years in an art director or team lead role
  </li>
  <li>
   A strong portfolio showcasing:
  </li>
  <li>
   Visual systems and brand identity
  </li>
  <li>
   Digital campaigns and branded content
  </li>
  <li>
   Storytelling through visuals
  </li>
  <li>
   Proven leadership and mentorship skills &mdash; ability to inspire, structure, and raise the creative bar
  </li>
  <li>
   Deep understanding of:
  </li>
  <li>
   Branding, composition, typography, color theory
  </li>
  <li>
   Visual hierarchy and motion design fundamentals
  </li>
  <li>
   Proficiency in Adobe Creative Suite, Figma
  </li>
  <li>
   Experience with AI tools (Midjourney, ChatGPT, RunwayML)
  </li>
  <li>
   Experience working in fast-paced business environments: startups, e-commerce, tech
  </li>
  <li>
   Comfortable working with cross-functional teams across product and marketing
  </li>
  <li>
   Strong business mindset:
  </li>
  <li>
   Understand how design impacts key metrics (engagement, awareness, LTV, conversion)
  </li>
  <li>
   Ability to frame creative decisions through the lens of business and user value
  </li>
  <li>
   Fluent in English (spoken and written)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ✨ Bonus Points If You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Arabic Knowledge is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed:
 </strong>
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 🏅
 <strong>
  Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results:
 </strong>
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes &ndash;
 </strong>
 Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters &ndash;
 </strong>
 Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 <strong>
  🚒 Builder&rsquo;s Playground &ndash;
 </strong>
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off &ndash;
 </strong>
 We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 <strong>
  🛠️ Agile Everything &ndash;
 </strong>
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
 <br/>
 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Memac Ogilvy

<div>
 <strong>
  About Ogilvy
  <br/>
  <br/>
 </strong>
 Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As an Arabic Copywriter, you are responsible for taking their client's advertising brief&rsquo;s and generating original copy ideas that grab the attention of the target audience. They are involved in creating a campaign that has an instant, positive impact on the consumer in order to promote the product or brand being advertised. This may include creating straplines, slogans, body copy, jingles and scripts that accompany advertising visuals. Copywriters will work in close partnership with their Art Directors and have input to the visual elements as well. An Arabic Copywriter at Ogilvy will produce big picture advertising for big picture clients.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge Areas:
   <br/>
   <br/>
  </li>
 </ul>
 To remain up-to-date with new ideas, techniques and styles (ie art, films, TV programmes, music, fashion, trends etc).
 <br/>
 <br/>
 To actively seek inspiration from the external environment to influence creativity.
 <br/>
 <br/>
 Understand and appreciate the nature and value their clients brand.
 <br/>
 <br/>
 To familiarising themselves with the product and competitor activities in the market.
 <br/>
 <br/>
 Proficient in discussing the client's core message and target audience.
 <br/>
 <br/>
 Ability to generate lots of fresh, original ideas from a brief.
 <br/>
 <br/>
 <strong>
  Task Areas
  <br/>
  <br/>
 </strong>
 Liaising with clients and interpreting their briefs;
 <br/>
 <br/>
 Working in account teams;
 <br/>
 <br/>
 Developing creative ideas and concepts, often in partnership with the art director;
 <br/>
 <br/>
 Presenting ideas to colleagues and clients;
 <br/>
 <br/>
 Familiarizing themselves with their clients&rsquo; products and services, the target audience and their competitors&rsquo; activities;
 <br/>
 <br/>
 Writing clear, persuasive, original copy;
 <br/>
 <br/>
 Updating digital media with snappy, timely content;
 <br/>
 <br/>
 Proofreading copy to check spelling and grammar;
 <br/>
 <br/>
 Amending, revising or redeveloping adverts or campaigns in response to feedback from the creative director, account team or clients;
 <br/>
 <br/>
 Overseeing campaigns through the production stage to completion;
 <br/>
 <br/>
 Working on several campaigns at once, sometimes under pressure and often to tight deadlines
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Need
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Required Experience:
   <br/>
   <br/>
  </li>
 </ul>
 To have a foundation degree or degree in advertising, design or related subjects.
 <br/>
 <br/>
 To have an established portfolio of recent Arabic copy work.
 <br/>
 <br/>
 Essential to have previously knowledge of the industry and an understanding of the creative process in advertisement.
 <br/>
 <br/>
 The ability to think creatively and communicate ideas through the written form (ie: scripts and copy).
 <br/>
 <br/>
 This individual must have an opinion on directors and typography. It is also essential for them to have an eye for colour and mood etc
 <br/>
 <br/>
 Experience of checking all content being advertised is truthful and complies with codes of advertising practice.
 <br/>
 <br/>
 <strong>
  Required Behaviours
  <br/>
  <br/>
 </strong>
 Actively seeks out new ideas, techniques and styles generally (ie art, films, TV programmes, music, fashion, trends etc).
 <br/>
 <br/>
 Is influential and can inspire the Creative Department.
 <br/>
 <br/>
 Seeks out to understand why loyal customers buy certain products.
 <br/>
 <br/>
 Acts in the best interest of the brand and Ogilvy at all times.
 <br/>
 <br/>
 Researching competitor activities and successful campaigns being delivered by other agencies
 <br/>
 <br/>
 <strong>
  Required Attributes
  <br/>
  <br/>
 </strong>
 Is highly creative and imaginative, and curious about clients' products or services.
 <br/>
 <br/>
 Can communicate ideas or moods through advertising.
 <br/>
 <br/>
 Has excellent computer skills in relevant art and design software packages.
 <br/>
 <br/>
 Technical excellence in creating original concepts.
 <br/>
 <br/>
 Has a thorough understanding of photography, typography and printing techniques.
 <br/>
 <br/>
 Skilled in writing clear, concise and grammatically correct copy. Has a strong eye for detail.
 <br/>
 <br/>
 Has an understanding of the different language styles that appeal to various target markets.
 <br/>
 <br/>
 Strong listening and interpretation skills.
 <br/>
 <br/>
 Strong interpersonal and communication skills.
 <br/>
 <br/>
 Can work under pressure and manage workloads effectively.
 <br/>
 <br/>
 Can work within strict budgets.
 <br/>
 <br/>
 Is able to see other people's points of view and take on board feedback.
 <br/>
 <br/>
 Works well within a pair and also cross departments.
 <br/>
 <br/>
 Is highly self-motivated and well organised
 <br/>
 <br/>
 <strong>
  How We&rsquo;ll Support You
  <br/>
  <br/>
 </strong>
 Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We&rsquo;ll empower you with the tools you&rsquo;ll need to succeed. We&rsquo;ll give you the autonomy to seek out new paths and better ways of doing things. We&rsquo;ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we&rsquo;ll provide opportunities for you to do work of which you&rsquo;ll be proud, with people you&rsquo;ll be proud to call your teammates.
</div>


Qatar - Arabic Copywriter

Conservatorium Hotel

<div><div><div><p>Hygiene and Security Coordinator
 </p><div></div><div><div><ul><li>JR-04055
</li> </ul></div><div></div><div><ul><li>Security
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental, Doha
</div></li>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Hygiene &amp; Security Coordinator to join our team.</p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Admin &amp; General Department in Doha, As a Hygiene Coordinator, you will oversee cleanliness and sanitation to ensure a safe and healthy environment. Your role involves implementing food safety &amp; hygiene standards and addressing hygiene issues promptly to your manager. The Hygiene Coordinator reports to the Assistant Director of Hygiene.</p><p></p><p><b>
As Hygiene &amp; Security Coordinator, you will be responsible for the following duties</b></p><ul>
<li>
Assist the Assistant Director of Hygiene to develop and implement hygiene policies and procedures to maintain cleanliness and prevent contamination in the workplace</li>
<li>Conduct regular inspections to ensure compliance with Food Safety &amp; Hygiene standards in all F&amp;B areas and report findings to the Assistant Director of Hygiene</li>
<li>Keep abreast of industry trends and regulatory changes related to hygiene and sanitation</li>
<li>Responsible to assist the Assistant Director of Hygiene handling the Food Safety &amp; Hygiene in the Hotel</li>
<li>Maintaining HACCP/ISO, Food Safety related Standards</li>
<li>Conducting regular checks to ensure food handlers are adhering to good food and personal hygiene practices.</li>
<li>Carrying out internal Food Hygiene Audits in all Food &amp; Beverage areas and report to Assistant Director of Hygiene</li>
<li>Developing, implement, reviewing and updating the food safety management system procedures, in accordance with local regulations and international standards in collaboration with the Assistant Director of Hygiene</li>
</ul><p></p><p><b>
As Hygiene &amp; Security Coordinator, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>Thorough knowledge of Food Safety standards and regulations locally and internationally</li>
<li>International work experience in at least two of the following regions: Asia and Middle East</li>
<li>Ability to work long &amp; flexible hours with a strong focus on Hygiene operation</li>
</ul><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Hygiene and Security Coordinator

OUR HABITAS

<div><b>Company Description</b><p><b><br>
A World of </b><b><i>Wonder</i></b></p><p>
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><b><br>
Job Description</b><p><b><br>
Job Summary</b></p><p>
The Senior Sales Manager is responsible for driving the leisure segment, expanding global and<br>
regional partnerships, and positioning Our Habitas Ras Abrouq as a preferred luxury desert resort.<br>
This role focuses on the GCC, international wholesalers, tour operators, and key travel agencies to<br>
maximize revenue, market share, and brand visibility.</p><p><b>
Key Responsibilities</b></p><ul><li>
Develop and execute leisure sales strategies to achieve room revenue targets.</li><li>
Manage existing leisure accounts and secure new partnerships across GCC, Europe, Asia, and global markets.</li><li>
Conduct regular sales trips, roadshows, and participate in trade events.</li><li>
Promote the resort&rsquo;s unique pillars (art, culture, wellness, and adventure) to position it as a distinctive luxury destination.</li><li>
Maintain strong relationships with DMCs, luxury consortia, and high-end travel agencies.</li><li>
Prepare leisure offers, market insights, and pricing recommendations.</li><li>
Lead contracting discussions for seasonal rates, offers, and tactical promotions.</li><li>
Work closely with the Director of Sales to ensure brand alignment across all leisure channels.</li><li>
Submit accurate weekly reports, forecasts, and market intelligence.</li><li>
Host fam trips and site inspections to showcase the resort.</li><li>
Support the commercial team in driving awareness and overall resort visibility.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Requirements</b></p><ul><li>
Minimum 3 years experience in luxury leisure sales at a 5-star hotel (Luxury resort experience is a big plus).</li><li>
Strong knowledge of the GCC and International leisure markets.</li><li>
Proven track record of achieving sales targets.</li><li>
Valid Qatar driving license required.</li><li>
Excellent communication, negotiation, and presentation skills.</li><li>
Ability to represent a remote luxury desert resort and communicate its unique positioning to clients.</li></ul><br>
<b>
Additional Information</b><p><b><br>
What's in it for you...</b></p><ul><li>
The opportunity to join an innovative, fast-growing, international group that&rsquo;s committed to not just building new hotels but building a global brand.</li><li>
The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Become part of a team that&rsquo;s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>
A competitive package and plenty of opportunity for development.</li><li>
Excellent discounts across the entire Ennismore family of brands.</li></ul><p><i>
Working at </i><b><i>Our Habitas</i></b><i> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</i></p><p><i>
If you believe in </i><b><i>luxury that speaks to the soul</i></b><i>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we&rsquo;d love to meet you.</i></p></div>

Senior Sales Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
Under the general supervision of the (Assistant) Spa &amp; Wellness Manager, is responsible for the quality and operational concerns of the spa. The position is primarily responsible for supervising the Spa Associates to attain maximum satisfaction of guest handling in the department. In the absence of the (Assistant) Spa &amp; Wellness Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa, including all enquiries and complaints.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div></div><div><br>
General Duties:</div><div><ul><li>
Responsible for supervising the Spa Therapists and Spa Specialists in terms of service and standard of operations.</li><li>
Perform all spa treatments to the highest standard and in accordance with standard operating procedures.</li><li>
Create and update standard operating procedures and treatment protocols for all Spa treatment and service related areas.</li><li>
Create and monitor checklists for operations.</li><li>
Perform opening and closing procedures according to the shift.</li><li>
Inspect treatment rooms and associated areas (e.g. pantry) at the start of the shift and before each treatment to ensure that the set-up of treatment rooms is in accordance with established standards and to ensure that there is an adequate supply of guest amenities, towels, facial robes and other supplies.</li><li>
At the close of operating hours, inspect to ensure that Spa treatment rooms are in the standard set-up and all cabinets are locked. Also, to check if the Relaxation Lounge, Changing Rooms, Kitchen and Linen Room is properly at standards and closed accordingly.</li><li>
Check and replenish amenities of the Spa areas at the start, end and if necessary during her/his shift.</li><li>
Maintain the cleanliness and hygiene of the Spa as a whole with great attention to detail so that nothing is overlooked, supporting associates that all areas are fully stocked with all items necessary to provide all services and treatments.</li><li>
Ensure the daily schedule of associates is followed and checks their standard grooming.</li><li>
Book appointments, and ensuring all needed information is recorded.</li><li>
Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization.</li><li>
Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses.</li><li>
Ensure the smooth running of the Spa with clear communication with both associates and guests regarding appointments, and retail products, providing a seamless service throughout the whole Spa supporting all Spa associates with all their various roles within the department.</li><li>
Be mindful of the Spa Concierge, Spa Therapist, Spa Specialist and Spa Attendant duty schedule to ensure business needs are met and suggestions are made to the (Assistant) Spa Manager.</li><li>
Cover Spa Concierges and Spa Attendants shifts whenever necessary.</li><li>
Check the condition of the Spa facilities and equipment and reports any damage immediately to the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Explain benefit and procedures of the treatments to guest, providing insight and product knowledge of its active ingredients.</li><li>
Recommend cosmetic retail products properly explaining what the product is for, and what benefits the clients.</li><li>
Give lifestyle information to the guest on how to follow up the treatment back home or with an additional spa treatment.</li><li>
Upsell, cross-sell and follow-up sell of additional Spa treatments.</li><li>
Always lead by example to the rest of the Spa team promoting effective communication so as to ensure guests that there is a close team spirit and nurturing environment.</li><li>
Take a proactive approach to the management of the department, anticipating potential opportunities.</li><li>
Consistently meet the expectations and requirements of internal and external guests.</li><li>
Obtain first-hand guest information and use it for improvements in products and services.</li><li>
Acts with guests in mind; establishes and maintains effective relationships with guests and gains their trust and respect.</li><li>
Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.</li><li>
Liaise with other departments to ensure good communication and offer support.</li></ul></div><div>
Talent &amp; Culture:</div><div><ul><li>
Be responsible for the training, and guidance of the Spa Therapists and Spa Specialists in all aspects of the Spa duties and overseeing the treatment rooms, social house, bathhouses and changing room standards ensuring all associates are performing up to the standard and highly motivated.</li><li>
Maintain departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
Ensure the Spa Therapists and Spa Specialists paperwork i.e. guest health checks are completed, and updated and product sales, and commissions are recorded accurately and in a timely manner.</li><li>
Participate in interviews process alongside with the Talent &amp; Culture for potential new associates as and when required.</li><li>
Carry out one to one, assist performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Be responsible for the welfare and motivation of associates making use of the information obtained through the annual Sense of Engagement Surveys, appraisals and frequent one to one chats.</li></ul></div><div>
Financial &amp; Commercial:</div><div><ul><li>
Coordinate the professional stock inventory and follows up on pending issues with the support of a logging system. Submits report to Cost Control, (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Achieve the agreed commercial targets at the Spa through the planned coordinated development of the facility.</li><li>
Establish and ensure a cost-effective wage structure based on productivity and efficiency.</li><li>
Be responsible for motivating and driving sales and establishing targets, which are realistic and achievable.</li><li>
Be alert for potential opportunities to improve service, and profitability within the Spa.</li></ul></div><div>
Administrative/Operational:</div><div><ul><li>
Maintain and implement the reporting procedures and control system established by the Hotel.</li><li>
Ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li><li>
Test and feedback on performance to ensure consistent compliance with standards.</li><li>
Deal with problems, enquiries and complaints from Spa clientele.</li><li>
Attend relevant HOD meetings in the absence of the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li></ul></div><div>
Sales &amp; Marketing:</div><div><ul><li>
Together with the (Assistant) Director of Wellness, develop concept-planning, the menu of services, retailing, merchandising, marketing and product development at the Spa/Fitness Suite.</li><li>
Effectively integrate the Spa within the Asaya Marketing Strategy and ensure ongoing representation of the Spa, both internally and externally.</li><li>
Ensure that the members are kept informed of all the activities and development at the Spa, both in the form of internal and external advertising.</li><li>
Personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa.</li><li>
Be aware of innovations within the industry and consider their worth at the Spa.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Be mindful of and active in a Spa &amp; Wellness lifestyle, and strive to inspire wellness-focused change in others.</li><li>
Maintain personal grooming and appearance according to the standards.</li><li>
Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li></ul></div><div>
CONFIDENTIALITY:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates unless otherwise stated.</li></ul></div><div>
HEALTH &amp; SAFETY:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
OTHER:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Spa Supervisor

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
Being the deputy in charge of the butler department. To work and lead the team of Butlers. To observe guests&rsquo; personal preferences and habits and to anticipate their needs using the utmost discretion. Be the link between the guest and the hotel; oversee the guest needs during his/her stay and help the guest with reservations, special requests, room and hotel orientation, bag packing and unpacking, laundry, shoeshine, etc. Be responsible for gathering preferences and information so the guest recognition is ensured for his/her next visits; keep a critical eye on room cleanliness and pantries and have a thorough knowledge on the functioning of room features, hotel facilities and equipment. Oversee the butler team and coach and mentor them on a regular basis. Maintain Rosewood high standards of service and hospitality at all times.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div><ul><li>
Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>
Monitor closely all expenses and when needed take actions to reduce them.</li><li>
Monitor closely the inventories and keep a record of each item in the butler&rsquo;s department.</li><li>
Promote an upselling attitude at all times within the Team.</li><li>
Monitor that all transactions involving revenue are well registered and dispatched to the correct department.</li><li>
Prepare a purchase order for any special request for a guest for items not existing in the hotel.</li><li>
Ensure that the standards of the company are maintained at a superior level on a daily basis.</li><li>
Maintain complete knowledge of and comply with all departmental policies and service procedures.</li><li>
Maintain a complete knowledge of facilities, timing, and products of the hotel.</li><li>
Be fully conversant with promotions, rate and packages.</li><li>
Review arrivals and departures for accuracy and completeness.</li><li>
Review with each butler the arrivals of the day and the preferences of each guest.</li><li>
Prepare the daily operation reports for butlers.</li><li>
Review with each butler the daily operation reports and the follow-up of them.</li><li>
Monitor VIP arrivals and greet guests when needed.</li><li>
Escort guests to the suites and give suite orientation when needed.</li><li>
Assist with check in and check out respectively.</li><li>
Anticipate critical periods of the day and plan alternative solutions to best expedite these situations.</li><li>
Give each butler the activity of the day and at the end of the shift review all the checklist and act accordingly.</li><li>
Keep all the files in the department updated.</li><li>
Prepare and create the monthly training schedule for the department.</li><li>
With the help of the Assistant Director Rooms i/c Heart of House, provide the training for the butlers.</li><li>
Maintain a record of all the training programs.</li><li>
Prepare the monthly inventories for the items used in the butler&rsquo;s department.</li><li>
Establish the level for supplies and equipment. Complete requisitions to replenish shortage or additional items needed for the anticipated needs.</li><li>
With approval of the Assistant Director Rooms i/c Heart of House, prepare weekly work schedule in accordance with staffing guidelines and labor forecasts.</li><li>
Adjust the schedule to meet business demands, if necessary, with the approval of the Assistant Director Rooms i/c Heart of House.</li><li>
Prepare and update the SOPs in the department with approval of the Assistant Director Rooms i/c Heart of House.</li><li>
Conduct spot checks to each pantry and suites &amp; Manor Club Rooms.</li><li>
Cover the meal break when needed.</li><li>
Conduct handover on daily basis with the associate.</li><li>
Coordinate the amenities delivery to the suites &amp; Manor Club Rooms.</li><li>
Be fully aware of the general activity and special events in the Hotel.</li><li>
Demonstrate schedule flexibility in response to the demands of business activities.</li><li>
Ensure that the problems are tackled in a timely manner and those which could not have immediate solutions the Assistant Director Rooms i/c Heart of House must be informed at all the time.</li><li>
Collect guest preferences from the butlers and ensure that these are recorded in Guests profile following Rosewoods standards.</li><li>
Prepare arrival and departure gifts to be given to the guest.</li><li>
Keep the department&rsquo;s logbook updated.</li><li>
Prepare the appreciation notes for butlers.</li><li>
Ensure that the guest is informed by the butler about action taken to satisfy his requests or issues.</li><li>
Be fully conversant with emergency procedures.</li><li>
Monitor and ensure that the pantries and reception areas are clean and well maintained.</li><li>
Keep track of reviews and appraisal in an individual file.</li><li>
Organize regular tests, role plays within the department to ensure that the standards are highly maintained.</li><li>
Ensure all closing duties are completed before associate leaves for the day.</li><li>
Conduct ongoing training with existing associates.</li><li>
Provide feedback to associate on their performances.</li><li>
Monitor associate&rsquo;s interaction with the guests, ensuring prompt and courteous service; resolve discrepancies with respective associate.</li><li>
Inspect grooming and appearances, address if not appropriate.</li><li>
Assign work duties to associate in accordance with Department procedures.</li><li>
Ensure that the associates have the appropriate tools to perform their duties.</li><li>
Promote positive guest relations at all times and build up rapport with internal and external guests to build up the recognition program.</li><li>
Perform other duties as required.</li><li>
Assist any other hotel departments when possible; help them in their duties.</li><li>
Coordinate all initiatives to the appropriate hotel departments.</li><li>
Report any defaults of safety or hygiene regulations in any areas.</li><li>
Constantly lead by example to his/her team with punctuality, grooming standards, service standards, security procedures and guest interaction.</li><li>
Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards.</li><li>
Fill in the daily guest report and ensure any pending items at the end of a shift are handed over.</li><li>
Keep the guest&rsquo;s agenda on a daily basis and have a track of the location where the guests are.</li><li>
Welcome the guest by the main entrance depending on the time.</li><li>
Register and regular updating in SAG information Group for all known of guest&rsquo;s movement, activity, plan, schedule, F&amp;B order, special amenity, allocation change, room move, etc. &ndash; To the best of your knowledge.</li><li>
Monitor guest preferences and ensure that these are updated following Rosewood standards.</li><li>
Reports all disciplinary and grievance matters immediately to Assistant Director Rooms i/c Heart of House.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li></ul></div><div>
Confidentiality:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</li></ul></div><div>
Health &amp; Safety:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
Other:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Butler Supervisor

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