asset protection agent

<div><p><b>ABOUT WSS:
</b></p><p>WSS is the premier footwear retailer in the U.S. doing business in neighborhood-based stores. Consumers trust WSS for the best brands, greatest values, and largest selection of athletic, dress, fashion, and casual footwear for the entire family. Our large store format enables us to showcase thousands of styles from top brands like Nike, Jordan, Vans, Converse, Adidas, Puma, Skechers, etc. In addition, WSS carries high quality private brands augmenting the breadth of selection to deliver amazing value to our customers.<br>
</p><p></p><p>Founded in Southern California in 1984 by entrepreneur Eric Alon, all WSS stores feature a unique retail format that displays every style and size. This allows customers to browse on their terms, in a hassle-free environment, engaging the friendly and knowledgeable sales staff when they choose. The success of this business model has allowed WSS to continue its rapid expansion into new markets. WSS currently operates stores throughout California, Nevada, Arizona, Texas and Florida. In October 2021 WSS was acquired by Foot Locker, Inc. WSS is now proudly one of Foot Locker&rsquo;s banners under the WSS name.<br>
</p><p></p><p>WSS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.</p></div>
<br><div><p><b>POSITION OVERVIEW
</b></p><p>Under the direct supervision of the Asset Protection Area Manager (APAM) the role of the Asset Protection Agent (APA) is to ensure the safety of our customers and associates along with the protection of company assets. The APA is the first and last impression of the WSS brand and must be helpful and courteous to our customers. To be effective at this job, APA should be detail-oriented team players with strong leadership and decision-making skills.
</p><p><b>Essential Duties and Responsibilities
</b></p><ul><li>Monitor sales floor by providing Extreme Customer Service (ECS) and using CCTV as needed to identify suspicious behavior.
</li><li>Handle emergency/crisis incidents while ensuring the safety and security of all store team members and customers.
</li><li>Conduct regular foot patrols and surveillance of the sales floor.
</li><li>Provide excellent customer service while maintaining a visible security presence.
</li><li>When able, assist with customer service and direct customers to the appropriate department and/or team members.
</li><li>Document &amp; report all theft incidents or situations where law enforcement has been called to respective APAM.
</li><li>Must be willing and able to testify in court and cooperate in police investigations.
</li><li>Inventory Management; Conduct Cycle Counts to identify potential shrink/losses and report Shrink Related losses daily/weekly as required.
</li><li>Recovery of Merchandise (RECOM) to avoid shrink related losses (When safe to do so and within company policy)
</li><li>Conduct and fill out Daily Security Checklist as it applies to your shift.
</li><li>Promote teamwork by educating store associates and new hires on safety and their role in preventing losses.</li></ul></div>
<br><div><p><b>QUALIFICATION REQUIREMENTS
</b></p><p>To perform this job successfully, the candidate must be able to multi-task and prioritize work in a fast-paced environment. This individual must be a self-starter who needs little to no guidance. The requirements above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
</p><p></p><p><b>EDUCATION/ EXPERIENCE
</b></p><ul><li>Must be 18 years or older.
</li><li>High School or GED equivalent
</li>Previous experience in security, asset protection, and/or retail a plus.<br>
<li>
</li></ul><p></p><p><b>PHYSICAL DEMANDS
</b></p><ul><li>Bend and twist at the waist, stoop, crouch, crawl, climb, balance, kneel or squat, as needed
</li><li>Stand or walk at least 8 (eight) hours each day/shift
</li><li>Capability to lift and carry up to 50 pounds
</li><li>Climb a step stool or ladder
</li>Communicate effectively in person and on the phone.<br>
<li>
</li></ul><p></p><p><b>POSITION TYPE AND EXPECTED HOURS OF WORK
</b></p><ul><li>Excellent communication skills to connect effectively with customers and co-workers
</li><li>Models team values which support our core values and company culture
</li><li>Exhibit proficiency in computer programs used by WSS including but not limited to: Microsoft Office, Point of Sale systems, Inventory Management systems and Time Keeping systems
</li><li>Ability to analyze problems and provide practical solutions
</li><li>Available to relocate within a 25-mile radius based upon the needs of the business
</li><li>Available to work a variety of hours, including nights, weekends, and holidays
</li>Proficient in conflict resolution and skilled in de-escalation techniques<br>
<li>
</li></ul><p></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.</p></div>

Asset Protection Agent - 72

Nordstrom

<div><div>2400 Forest Avenue, San Jose, California 95128
</div><div><div><p>The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers.</p><p></p><p>
Asset Protection&rsquo;s strategies are driven by our three Asset Protection Pillars:</p><ul><li><b>
Protect People</b> by providing support for employee and customer safety.</li><li>
Protect <b>Physical Spaces</b> by protecting our assets which include both building and merchandise.</li><li>
Support <b>Product Accuracy</b> through store partnership working towards improved inventory accuracy and reduction of shrinkage.</li></ul><p></p><p><b>
When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities:</b></p><p></p><ul><li>
Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.</li><li>
Identify theft trends by leveraging technology, reporting and surveillance tactics.</li><li>
Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.</li><li>
Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.</li><li>
Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.</li><li>
Use video systems to monitor theft activity and support investigations.</li><li>
Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.</li><li>
Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.</li><li>
Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.</li><li>
Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.</li><li>
Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.</li><li>
Testify in court when summoned for criminal and/or civil cases.</li><li>
Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.</li></ul><p></p><p><b>
You own this if you have&hellip;</b></p><ul><li>
The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.</li><li>
Have detailed, clear and concise verbal and written skills.</li><li>
Good interpersonal and communication skills.</li><li>
The ability to maintain a high level of confidentiality.</li><li>
A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.</li><li>
Accountability, initiative, and a high level of ownership.</li><li>
The ability to work a flexible schedule based on business needs.</li><li>
Meet any state and local licensing requirements.</li><li>
Experience in investigative, asset protection and security procedures (preferred).</li></ul><p></p><p><i>
The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job.</i></p><p></p><p><b>
We&rsquo;ve got you covered&hellip;</b></p><p></p><p>
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:</p><ul><li><p>
Medical/Vision, Dental, Retirement and Paid Time Away</p></li><li><p>
Life Insurance and Disability</p></li><li><p>
Merchandise Discount and EAP Resources</p></li></ul><p></p><p>
A few more important points...</p><p></p><p>
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.</p><p></p><p>
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
</p><p></p><p>Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.</p><p></p><p>
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.</p><p></p><p>
&copy; 2022 Nordstrom, Inc</p><p></p><p>
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.</p><p></p><p>
Nordstrom keeps job postings open for at least one day after the posting date.</p><p></p><p><b>
Pay Range Details</b></p><p></p><p>
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.<br>
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.</p>
$31.30 - $32.60 Hourly<p></p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf</div><br>
<p></p>
</div>
<h3 class="jobSectionHeader"><b>Job Details</b></h3>
<div>
<div><p>Job category</p>
</div><div></div><div><p>Date posted</p>
<div>04/13/2026</div>
</div><div><p>End posting date</p>
</div><div></div><div><p>Position type</p>
</div><div></div><div><p>Job ID</p>
<div>R-828215</div>
</div><div><p>Salary range</p>
<div>$31.30 - $32.60</div></div></div></div>

Asset Protection - Agent - Valley Fair

<div><div>3010 Plaza Bonita Rd, National City, California 91950
</div><div><div><p>The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers.</p><p></p><p>
Asset Protection&rsquo;s strategies are driven by our three Asset Protection Pillars:</p><ul><li><b>
Protect People</b> by providing support for employee and customer safety.</li><li>
Protect <b>Physical Spaces</b> by protecting our assets which include both building and merchandise.</li><li>
Support <b>Product Accuracy</b> through store partnership working towards improved inventory accuracy and reduction of shrinkage.</li></ul><p></p><p><b>
When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities:</b></p><p></p><ul><li>
Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.</li><li>
Identify theft trends by leveraging technology, reporting and surveillance tactics.</li><li>
Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.</li><li>
Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.</li><li>
Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.</li><li>
Use video systems to monitor theft activity and support investigations.</li><li>
Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.</li><li>
Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.</li><li>
Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.</li><li>
Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.</li><li>
Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.</li><li>
Testify in court when summoned for criminal and/or civil cases.</li><li>
Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.</li></ul><p></p><p><b>
You own this if you have&hellip;</b></p><ul><li>
The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.</li><li>
Have detailed, clear and concise verbal and written skills.</li><li>
Good interpersonal and communication skills.</li><li>
The ability to maintain a high level of confidentiality.</li><li>
A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.</li><li>
Accountability, initiative, and a high level of ownership.</li><li>
The ability to work a flexible schedule based on business needs.</li><li>
Meet any state and local licensing requirements.</li><li>
Experience in investigative, asset protection and security procedures (preferred).</li></ul><p></p><p><i>
The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job.</i></p><p><b>
We&rsquo;ve got you covered&hellip;</b></p><p></p><p>
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:</p><ul><li><p>
Medical/Vision, Dental, Retirement and Paid Time Away</p></li><li><p>
Life Insurance and Disability</p></li><li><p>
Merchandise Discount and EAP Resources</p></li></ul><p></p><p>
A few more important points...</p><p></p><p>
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.</p><p></p><p>
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
</p><p></p><p>Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.</p><p></p><p>
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.</p><p></p><p>
&copy; 2022 Nordstrom, Inc</p><p></p><p>
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.</p><p></p><p>
Nordstrom keeps job postings open for at least one day after the posting date.</p><p><b>
Pay Range Details</b></p><p></p><p>
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.<br>
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.</p>
$26.70 - $27.80 Hourly<br>
<p></p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf<p></p><p><b><br>
Youtube Link</b>: https://www.youtube.com/embed/F9GuXwSvUbs<br>
</p></div></div><div></div>
<h3 class="jobSectionHeader"><b>Job Details</b></h3>
<div>
<div><p>Job category</p>
</div><div></div><div><p>Date posted</p>
<div>04/13/2026</div>
</div><div><p>End posting date</p>
</div><div></div><div><p>Position type</p>
</div><div></div><div><p>Job ID</p>
<div>R-828809</div>
</div><div><p>Salary range</p>
<div>$26.70 - $27.80</div></div></div></div>

Asset Protection - Agent - Plaza Bonita Rack

<div><div>579 N Stephanie Street, Henderson, Nevada 89014
</div><div><div><p>The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers.</p><p></p><p>
Asset Protection&rsquo;s strategies are driven by our three Asset Protection Pillars:</p><ul><li><b>
Protect People</b> by providing support for employee and customer safety.</li><li>
Protect <b>Physical Spaces</b> by protecting our assets which include both building and merchandise.</li><li>
Support <b>Product Accuracy</b> through store partnership working towards improved inventory accuracy and reduction of shrinkage.</li></ul><p></p><p><b>
When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities:</b></p><p></p><ul><li>
Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.</li><li>
Identify theft trends by leveraging technology, reporting and surveillance tactics.</li><li>
Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.</li><li>
Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.</li><li>
Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.</li><li>
Use video systems to monitor theft activity and support investigations.</li><li>
Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.</li><li>
Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.</li><li>
Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.</li><li>
Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.</li><li>
Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.</li><li>
Testify in court when summoned for criminal and/or civil cases.</li><li>
Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.</li></ul><p></p><p><b>
You own this if you have&hellip;</b></p><ul><li>
The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.</li><li>
Have detailed, clear and concise verbal and written skills.</li><li>
Good interpersonal and communication skills.</li><li>
The ability to maintain a high level of confidentiality.</li><li>
A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.</li><li>
Accountability, initiative, and a high level of ownership.</li><li>
The ability to work a flexible schedule based on business needs.</li><li>
Meet any state and local licensing requirements.</li><li>
Experience in investigative, asset protection and security procedures (preferred).</li></ul><p></p><p><i>
The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job.</i></p><p><b>
We&rsquo;ve got you covered&hellip;</b></p><p></p><p>
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:</p><ul><li><p>
Medical/Vision, Dental, Retirement and Paid Time Away</p></li><li><p>
Life Insurance and Disability</p></li><li><p>
Merchandise Discount and EAP Resources</p></li></ul><p></p><p>
A few more important points...</p><p></p><p>
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.</p><p></p><p>
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
</p><p></p><p>Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.</p><p></p><p>
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.</p><p></p><p>
&copy; 2022 Nordstrom, Inc</p><p></p><p>
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.</p><p></p><p>
Nordstrom keeps job postings open for at least one day after the posting date.</p><p><b>
Pay Range Details</b></p><p></p><p>
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.<br>
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.</p>
$24.80 - $25.80 Hourly<br>
<p></p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf<p></p><p><b><br>
Youtube Link</b>: https://www.youtube.com/embed/F9GuXwSvUbs<br>
</p></div></div><div></div>
<h3 class="jobSectionHeader"><b>Job Details</b></h3>
<div>
<div><p>Job category</p>
</div><div></div><div><p>Date posted</p>
<div>04/13/2026</div>
</div><div><p>End posting date</p>
</div><div></div><div><p>Position type</p>
</div><div></div><div><p>Job ID</p>
<div>R-828775</div>
</div><div><p>Salary range</p>
<div>$24.80 - $25.80</div></div></div></div>

Asset Protection - Agent - Stephanie Street Center Rack

Lowe's Home Improvement

<div><div>What You Will Do<br>
<ul><li>Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.</li><li>Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.</li><li>Deliver SMART customer service and ensure associates have the resources to do the same.</li><li>Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.</li><li>Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.</li><li>Conduct external theft apprehensions and interviews in accordance with laws and company policy.</li><li>Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.</li><li>Assist in internal investigations and provide evidence when needed.</li><li>Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.</li><li>Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.</li><li>Respond effectively to potentially violent situations, ensuring safety and composure.</li><li>This role may be assigned additional duties and responsibilities in support of business needs.</li></ul><br>
Minimum Qualifications<br>
<ul><li>High School Diploma and 1-2 Years relevant work experience (e.g. security, retail investigations, loss prevention)</li><li>Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs</li><li>Ability to stand, sit, and perform job duties for extended periods</li><li>Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance</li><li>Generally scheduled for 40 hours per week; additional hours may be required based on business needs</li><li>Requires morning, afternoon, and evening availability on any day of the week</li><li>If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position</li><li>National certified training program (e.g., Wicklander-Zuwalski or Reed training)</li><li>Professional accreditation (e.g., APQ, APC) or equivalent experience</li></ul><br>
Preferred Skills/Education<br>
<ul><li>Associate degree in Psychology, Criminal Justice, or related field or equivalent experience</li><li>1-2 Years experience conducting retail investigations</li><li>1-2 Years experience using physical security systems (CCTV, EAS)</li><li>Experience investigating Organized Crime and asset protection cases</li><li>Investigating Organized Crime and asset protection cases</li></ul></div><p>
#LI-145JELD</p><p></p><p><b><br>
About Lowe&rsquo;s</b></p><p>
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.</p><p></p><p><i>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</i></p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Full Time - Asset Protection Agent - Day

<div><div>What You Will Do<br>
<ul><li>Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.</li><li>Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.</li><li>Deliver SMART customer service and ensure associates have the resources to do the same.</li><li>Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.</li><li>Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.</li><li>Conduct external theft apprehensions and interviews in accordance with laws and company policy.</li><li>Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.</li><li>Assist in internal investigations and provide evidence when needed.</li><li>Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.</li><li>Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.</li><li>Respond effectively to potentially violent situations, ensuring safety and composure.</li><li>This role may be assigned additional duties and responsibilities in support of business needs.</li></ul><br>
Minimum Qualifications<br>
<ul><li>High School Diploma and 1-2 Years relevant work experience (e.g. security, retail investigations, loss prevention)</li><li>Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs</li><li>Ability to stand, sit, and perform job duties for extended periods</li><li>Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance</li><li>Generally scheduled for 40 hours per week; additional hours may be required based on business needs</li><li>Requires morning, afternoon, and evening availability on any day of the week</li><li>If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position</li><li>National certified training program (e.g., Wicklander-Zuwalski or Reed training)</li><li>Professional accreditation (e.g., APQ, APC) or equivalent experience</li></ul><br>
Preferred Skills/Education<br>
<ul><li>Associate degree in Psychology, Criminal Justice, or related field</li><li>1-2 Years experience conducting retail investigations</li><li>1-2 Years experience using physical security systems (CCTV, EAS)</li><li>Experience investigating Organized Crime and asset protection cases</li><li>Investigating Organized Crime and asset protection cases</li></ul></div><p></p><p><b>
About Lowe&rsquo;s</b></p><p>
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.</p><p></p><p><i>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</i></p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Belk

The Asset Protection Manager drives store shortage reduction, safety, and profitability improvement by developing and executing asset protection action plans. This role drives process improvement and ensures effective compliance of strategies, procedures, and policies. The Asset Protection Manager embodies the values of the Asset Protection Mission Statement by protecting the company's profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an exempt position, with monthly bonus eligibility.
<br><br>
What you will do
<br>Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics, sales, and profit goals.
<br>Drive proactive shortage reduction and improve profitability by identifying and preventing incidents of theft, fraud, and dishonesty and leading accurate inventory execution. Manage store education, understanding, adoption, and compliance of company policies and procedures.
<br>Oversee investigations of internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws. Ensure apprehensions follow proper protocol and incidents are accurately documented and reported. Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
<br>Lead team in providing a safe and healthy environment for associates and customers through implementation of safety and risk management processes and procedures. Ensure store systems are working properly and promptly report any outages, risks, or safety concerns.
<br>Reinforce team application of asset protection, emergency response, and safety programs by regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
<br>Set clear team priorities and communicate expectations, modeling behaviors that support store results and company objectives.
<br>Participate in weekly leadership workload planning meetings to ensure asset protection, safety, and inventory tasks are prepped, planned, and scheduled, while ensuring the execution plan aligns with company priorities and processes.
<br>Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
<br>Facilitate team career development conversations to ensure ready-now bench of store talent. Champion retention and engagement through recognizing associate value and contributions.
<br>Ensure hiring strategy is in place to fill open positions timely through recruitment and interviewing. Oversee structured onboarding completion to ensure associate readiness in delivering operational and asset protection excellence.
<br><br>
Skills and Abilities
<br>Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
<br>Skills and experience to perform in the role and a commitment to continuously learn.
<br>Ability to develop others through mentorship, effective communication, and side-by-side coaching.
<br>Self-directed and able to work with minimal supervision in a deadline-driven environment.
<br>Communicate with excellence.
<br>Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
<br>1-3 years of Asset Protection experience
<br>Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
<br>Must regularly move around all store areas and be accessible to customers.
<br>Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
<br>Experience investigating organized retail crime is preferred.
<br>Understanding of general and civil liability.
<br><br>
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Asset Protection Manager

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