asset protection manager

Belk

The Asset Protection Manager drives store shortage reduction, safety, and profitability improvement by developing and executing asset protection action plans. This role drives process improvement and ensures effective compliance of strategies, procedures, and policies. The Asset Protection Manager embodies the values of the Asset Protection Mission Statement by protecting the company's profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an exempt position, with monthly bonus eligibility.
 
What you will do
 Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics, sales, and profit goals.
 Drive proactive shortage reduction and improve profitability by identifying and preventing incidents of theft, fraud, and dishonesty and leading accurate inventory execution. Manage store education, understanding, adoption, and compliance of company policies and procedures.
 Oversee investigations of internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws. Ensure apprehensions follow proper protocol and incidents are accurately documented and reported. Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
 Lead team in providing a safe and healthy environment for associates and customers through implementation of safety and risk management processes and procedures. Ensure store systems are working properly and promptly report any outages, risks, or safety concerns.
 Reinforce team application of asset protection, emergency response, and safety programs by regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
 Set clear team priorities and communicate expectations, modeling behaviors that support store results and company objectives.
 Participate in weekly leadership workload planning meetings to ensure asset protection, safety, and inventory tasks are prepped, planned, and scheduled, while ensuring the execution plan aligns with company priorities and processes.
 Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
 Facilitate team career development conversations to ensure ready-now bench of store talent. Champion retention and engagement through recognizing associate value and contributions.
 Ensure hiring strategy is in place to fill open positions timely through recruitment and interviewing. Oversee structured onboarding completion to ensure associate readiness in delivering operational and asset protection excellence.
 
Skills and Abilities
 Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
 Skills and experience to perform in the role and a commitment to continuously learn.
 Ability to develop others through mentorship, effective communication, and side-by-side coaching.
 Self-directed and able to work with minimal supervision in a deadline-driven environment.
 Communicate with excellence.
 Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
 1-3 years of Asset Protection experience
 Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
 Must regularly move around all store areas and be accessible to customers.
 Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
 Experience investigating organized retail crime is preferred.
 Understanding of general and civil liability.
 
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Asset Protection Manager

The Home Depot

<div>Position Purpose:
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations, requiring effective decision making and conducting investigations for assigned DC's. This includes responsibility for data integrity and tracking of various performance metrics across AP activities. The role has experience in asset protection, safety, hazmat, OSHA standards and investigations to ensure Home Depot maintains a safe, and healthy business by providing direction to the leadership team, in assigned stores, related to improving profitability through reductions in shrink, safety, expenses and liability. 
Key Responsibilities:<ul><li>
30% Strategy and Planning: Organizes, plans and performs asset protection activities within the assigned location(s) for topics such as shrink, and safety awareness programs, merchandise accuracy audits, training, development and execution of those programs; Implements strategic asset protection plans in partnership with building leadership, and provides support to the leadership team related to improving overall performance as it relates to shrink, safety, accuracy and regulatory compliance</li><li>
30% Delivery and Execution: Participates in the decision making process with leadership relating to decisions about shrink, safety, accuracy, and regulatory compliance. Makes recommendations and provides communication to Sr. Asset Protection Manager, and others; Initiates investigations and resolution of safety, regulatory compliance, and theft related issues. Discusses concerns as they arise with the GM, and HRM. Escalates to Sr. Asset Protection Manager as necessary to protect the company brand, liability and maintain a productive work environment for all associates; Attains performance metrics related to safety, shrink, accuracy, regulatory compliance and expenses, using all available tools, to review the overall safety and security metrics. Immediately reporting relevant issues to GM and or Sr. Asset Protection Manager and implementing solutions to improve the safety and shrink of assigned building(s); Share performance results with DC leadership, Sr. Asset Protection Manager, and SSC business partners to identify areas for improvement and recommend resolutions as it relates to the overall safety, shrink, accuracy, and regulatory compliance</li><li>
20% People: Manages a team of Asset Protection Supervisors, Auditors through hands-on leadership; Makes recommendations concerning their teams (e.g., recruitment, selection, performance appraisal, and professional development); Identifies training needs throughout all departments in the DC by determining gaps in operations, safety and shrink performance, hazardous material handling, and regulatory compliance execution of the operations programs; Reviews and provides feedback on key Asset Protection deliverables in Shrink, Safety, Accuracy and Compliance</li><li>
20% Compliance: Leads regulatory investigations suc as, OSHA, EPA, state and federal agencies. Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program and maintaining a strong physical security presence. Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Typically reports to Sr. Mgr Asset Potection Manager - Supply Chain</li><li>
1-3 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
3+ years of Asset Protection Supply Chain / Store Asset Protection / Distribution Operational Experience</li><li>
2 or 4-year college degree</li><li>
Wicklander &amp; Zulawski certified</li><li>
Experience with CCTV and digital recording devices</li><li>
Logistics and/or field investigations experience</li><li>
LPC or LPQ Completion</li><li>
Leading Teams</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Decision Quality: Making good and timely decisions that keep the organization moving forward.</li><li>
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.</li><li>
Drives Results: Consistently achieving results, even under tough circumstances.</li></ul></div>

DC Asset Protection Manager

Burlington Stores

<div>Position Overview
If you are looking to advance your asset protection career with one of the largest and fastest-growing off-price retailers in the nation, join Burlington Stores as a District Asset Protection Manager! This role is ideal for an experienced Asset Protection Manager who possesses strong leadership and interpersonal skills. The ability to prioritize quickly and think on your feet is crucial, as you will handle ensuring that safety and security standards are consistently met across your district. If you are driven to win in a fast-paced setting, eager to grow and committed to impacting shortage, this could be the ideal opportunity for you! As a District Asset Protection Manager, you will develop, teach, and lead the implementation of the company&rsquo;s asset protection, shortage control and safety programs for all stores in your district. You will train, mentor, and collaborate with store management and shortage control associates to ensure the effective execution and proper implementation of company policies, while driving improvements in inventory management and loss prevention. In this role, your leadership will also guarantee the safety and security of our customers, associates, merchandise, and physical structure. You will manage the investigation of all asset protection incidents and see them through to successful conclusion by proactively developing strategies to reduce incidents and the associated monetary loss to drive results.
A Day In The Life
<ul><li>Foster and maintain cross functional partnerships with district, regional and store management, human resources, legal, operations, and inventory control teams on asset protection and shortage control matters.</li>
<li>Audit the financial, merchandising, and operations divisions of assigned locations, providing focused and actionable analysis of results, and ensure proper follow-up with the team to implement recommendations and drive continuous improvement.</li>
<li>Provide strategic direction and leadership in the implementation of asset protection programs, while supporting the teaching and training of store teams to ensure alignment with company objectives.</li>
<li>Oversee shortage control staffing across all store locations in the district, ensuring effective management of payroll and expenses in alignment with budget and plan.</li>
<li>Conduct and manage internal and external investigations, internal investigation interviewing, external apprehension programs, audits, shortage reduction programs and system controls.</li>
<li>Monitor and maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms, electronic article surveillance and emergency systems, etc.</li>
<li>Build strong relationships with law enforcement and legal professionals to successfully interface with these partners on criminal and civil matters.</li>
</ul>You'll Come With
<ul><li>6+ years of Retail Asset Protection experience, including District and/or Multi-Unit experience.</li>
<li>Familiarity with asset protection programs and software including Think LP and Secure 5 and have proficiency in Microsoft Office.</li>
<li>Experience conducting internal investigation interviews and managing external apprehension programs with proven ability to successfully resolve incidents is preferred.</li>
<li>Travel is required to all stores within the designated district.</li>
</ul>Come join our team. You&rsquo;re going to like it here!
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington&rsquo;s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $89,760.00 - $110,000.00
Posting Number R103339
Location Minnesota-Minneapolis
Address 2124 E Lake Street
Zip Code 55407
Pay Rate Salaried
Career Site Category Field Leadership
Position Category Field Leadership
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No</div>

District Asset Protection Manager

<div>Position Purpose:
The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams. 
 
Key Responsibilities:<ul><li>
25% - Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. Ensure stores are driving a safety culture by promoting safety initiatives. Ensure post orders are followed and understood by 3rd Party Guards. In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. Walk and ensure safety of parking lots along with in safety strategies and processes. To ensure safe environment for customers and associates.</li><li>
50% - Internal and External Theft and Fraud - Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. Build partnerships with local law enforcement in order to strengthen THD's brand. Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. Review and analyze shrink performance within the district and by store location. Monitors shrink indicators and drives execution of initiatives. Review and analyze shrink performance within the district and by store location. Manages the Company's shrink reduction strategy.</li><li>
25% - People - Make hiring decisions and take disciplinary action including termination (leveraging HR resources). Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed. Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Regional Asset Protection Manager</li><li>
This Position has 5-8 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:
<ul><li>Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Licensure/certification to comply and requirement that varies by location</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:
<ul><li>Minimal or no educational requirement for this job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:
<ul><li>No additional years of preferred Work Experience</li></ul> 
Minimum Leadership Experience:
<ul><li>3</li></ul> 
Preferred Leadership Experience:
<ul><li>3</li></ul> 
Certifications:<ul><li>
3+ years multi-unit retail AP experience</li><li>
Lead a team with a focus of external/internal theft</li><li>
Conducting internal investigations to include interviews</li><li>
Organized Retail Crime elements and law enforcement partnerships</li><li>
Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)</li><li>
LPC/LPQ Certification</li><li>
Be able to work a flexible retail schedule, position includes supporting multi store locations.</li></ul> 
Competencies:
<ul><li>Decision Quality</li><li>
Builds Effective Teams</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Financial Acumen</li><li>
Manages Conflict</li></ul></div>

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