assistance coordinator

University of Arkansas

<div><h2 class="jobSectionHeader"><b>Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via </b><b>MyApps.Microsoft.com </b><b>, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for &ldquo;Find Jobs for Students&rdquo;.
</b><br>
<br>
<b>All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
</b></h2><h2 class="jobSectionHeader"><br>
<b>If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through &ldquo;My Draft Applications&rdquo; located on your Candidate Home page.</b><b><br>
</b><br>
</h2><p><br>
<b>Closing Date:
</b></p>05/12/2026
<h2 class="jobSectionHeader"><br>
<b>Type of Position:
</b></h2>Clinical Staff - Medical Ancillary Support
<h2 class="jobSectionHeader"><br>
<b>Job Type:
</b></h2>Regular
<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><br>
<b>Work Shift:
</b></h2></div></div></div></div></div></div></div>Day Shift (United States of America)
<p></p><div><div><div><div><div><div><div><p><b>Sponsorship Available:
</b></p></div></div></div></div></div></div></div>No
<h2 class="jobSectionHeader"><br>
<b>Institution Name:
</b></h2>University of Arkansas for Medical Sciences<br>
<p><br>
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.<br>
<br>
</p><p><b>UAMS offers amazing benefits and perks </b>( available for benefits eligible positions only ):</p>
<ul><li>Health: Medical, Dental and Vision plans available for qualifying staff and family</li>
<li>Holiday, Vacation and Sick Leave</li>
<li>Education discount for staff and dependents (undergraduate only)</li>
<li>Retirement: Up to 10% matched contribution from UAMS</li>
<li>Basic Life Insurance up to $50,000</li>
<li>Career Training and Educational Opportunities</li>
<li>Merchant Discounts</li>
<li>Concierge prescription delivery on the main campus when using UAMS pharmacy</li>
</ul><p></p><p>Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.</p>
<p></p>The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University&rsquo;s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
<p></p><p>Persons must have proof of legal authority to work in the United States on the first day of employment.</p>
<p></p><p>All application information is subject to public disclosure under the Arkansas Freedom of Information Act.<br>
<br>
</p><p>For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .<br>
</p><h2 class="jobSectionHeader"><br>
<b>Department:
</b></h2>ICE | PTSL Pharmacy Technicians OP C<br>
<p><br>
<b>Department's Website:<br>
</b></p><h2 class="jobSectionHeader"><br>
<b>Summary of Job Duties:
</b></h2>Under the direct supervision of the Department Business Administrator, the Pharmacy Technician (Patient Assistance Coordinator) will have responsibility for coordinating the pharmacy&rsquo;s financial assistance programs, with a primary focus on infusion drug assistance. The employee in this position must demonstrate special skills, knowledge, and task completion not required by the other pharmacy technicians. The programs to be coordinated and monitored include, but are not limited to, Infusion drug assistance, PAPs (free drug), MAP (Medication Assistance Program), and AKDC (Arkansas Kidney Disease Commission). This position will support operations ensuring patients receive the lowest out of pocket expense possible utilizing assistance from various programs and manufacturers. This includes, but is not limited to, researching data, working with Outpatient clinic staff, connecting patients with appropriate assistance, assisting in applications, processing prescriptions, communicating with billing, and patient follow up. The Pharmacy Technician will work with pharmacy leadership to maintain and improve program workflows and expansion. In addition to these duties, they may perform the duties of the Pharmacy Technician I/II/III/IV, including assisting the pharmacists in day-to-day operations, patient outreach, medication delivery and other facets of patient care. The Pharmacy Technician will prioritize work based on immediate need and rapidly changing workload. They will work as a team member to perform day-to-day work efficiently and accurately, along with any additional tasks or projects to help achieve departmental goals.
<h2 class="jobSectionHeader"><br>
<b>Qualifications:
</b></h2><p><b>Minimum Qualifications:
</b></p><ul><li><p>HS/GED plus 4 yrs Pharmacy Tech Experience or Bachelors Degree in Pharmaceutical Sciences;
</p></li><li><p>1 year to obtain ASHP/ACPE accredited technician training or certificate program; National Technician Certification (PTCB);
</p></li><li><p>Arkansas Pharmacy Technician Licensure.
</p></li><li><p>Computer skills (i.e. Microsoft Office and EMR experience)</p>
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li><p>B.S. or higher degree; business/accounting courses preferred</p>
</li><li><p>ASHP/ACPE accredited technician training</p>
</li><li><p>Previous experience as a pharmacy buyer</p>
</li><li><p>Previous experience with 340B</p>
</li><li><p>Previous management or team leader experience</p>
</li><li><p>Specialized certificate or certification (i.e. PTCB Certified Compounded Sterile Preparation Technician, ASHP Sterile Compounding Certificate, 340B Certification, etc.)</p>
</li><li><p>Strong math skills; excellent communication &amp; organizational skills</p><br>
</li></ul><p><br>
<b>Additional Information:
</b></p><p><b>Responsibilities:
</b></p><ul><li><p>Focuses on providing copay assistance and free drugs to infusion patients, as well as assists with other efforts within the pharmacy copay assistance programs</p>
</li><li><p>Monitors work queues within the EPIC platform to identify patients' need for assistance</p>
</li><li><p>Collaborates with other staff to expand efforts and organize workflow.</p>
</li><li><p>Works with manufacturer patient assistance programs and utilizes platforms needed to apply for assistance.</p>
</li><li><p>Develops and maintains reporting metrics needed to track productivity for copay assistance</p>
</li><li><p>Assists with adjudicating medication fills and refills</p>
</li><li><p>Works with clinic staff and billing to obtain PAs and EOBs as necessary</p>
</li><li><p>Has an exceptional understanding of EPIC Willow Ambulatory/Hyperspace and how to navigate</p>
</li><li><p>Performs basic pharmaceutical calculations</p>
</li><li><p>Research patient data and previous fills</p>
</li><li><p>Performs regularly scheduled and organized follow-ups with patients to ensure active and timely copay assistance</p>
</li><li><p>Communicates professionally and efficiently with patients and other department staff</p>
</li><li><p>Troubleshoots and communicates with billing</p>
</li><li><p>Maintains appropriate records and paperwork, electronic and/or paper</p>
</li><li><p>Answers and receives phone calls, directing to the appropriate area when necessary</p>
</li><li><p>Full understanding of 340B requirements, guidelines, and processes</p>
</li><li><p>Monitors MAP program policies and staff work to ensure all are in adherence with the 340B program</p>
</li><li><p>Monitors and submits monthly AKDC claims promptly</p>
</li><li><p>Assists SPS and Retail patient assistance coordinators as needed when work is caught up</p>
</li><li><p>Has an exceptional understanding of EPIC Willow Ambulatory and how to navigate</p>
</li><li><p>Assists pharmacists with patient outreach and answers phones regularly</p>
</li><li><p>Communicates professionally and efficiently with patients and other staff</p>
</li><li><p>Maintains appropriate records and paperwork, electronically and/or paper</p>
</li><li><p>Delivers medication to employees/patients in a timely and accurate manner</p>
</li><li><p>Promotes a safe working environment and maintains clean work surfaces in all dispensing areas</p>
</li><li><p>Complies with all departmental and institutional policies and procedures</p>
</li><li><p>Documents all cleaning activities and duties on the appropriate log sheets</p>
</li><li><p>Understands how to operate all equipment (CII safe, Parata Max, Rover, printers, etc)</p>
</li><li><p>Helps maintain Parata Max inventory levels, restocking when needed</p>
</li><li><p>May be asked to assist with weekly and monthly duties, such as cycle counts, return to stock drugs, and expired drug pulls</p>
</li><li><p>Promptly reports to supervisor or other appropriate individual if there are any deficiencies or problems with any equipment, facilities, or drug distribution</p>
</li><li><p>Assists the shipping department if needed</p>
</li><li><p>Work to provide excellent pharmacy services and assist in achieving departmental goals and ultimately the institution&rsquo;s vision and mission</p>
</li><li><p>Participates in educating &amp; training of students, residents, and new employees</p>
</li><li><p>Dependable.</p>
</li><li><p>Rarely tardy or absent from work per the UAMS Unapproved Absence Policy</p>
</li><li><p>Cross-trained and can work in multiple areas</p>
</li><li><p>Floats to other areas when work is caught up</p>
</li><li><p>Accepts responsibility for the work area</p>
</li><li><p>Participates in educating &amp; training students and new employees</p>
</li><li><p>Keeps visiting and other non-work activities to a minimum while there is work to do</p>
</li><li><p>Displays initiative to learn new jobs and solve problems</p>
</li><li><p>Handles problems with professionalism</p>
</li><li><p>Adheres to the UAMS Code of Conduct</p>
</li><li><p>Protect confidential information</p>
</li><li><p>Works effectively with all employees, colleagues, patients, and guests as a team</p>
</li><li><p>Adheres to institutional and departmental dress code</p>
</li><li><p>Maintains professional behavior and mutual respect toward all employees, colleagues, patients, and guests</p>
</li><li><p>Other duties as assigned<br>
</p></li></ul><p><br>
<b>Salary Information:
</b></p>Commensurate with education and experience<br>
<p><br>
<b>Required Documents to Apply:
</b></p>License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume<br>
<div><div><div><div><div><div><div><p><br>
<b>Optional Documents:
</b></p></div></div></div></div></div></div></div>Proof of Veteran Status
<h2 class="jobSectionHeader"><br>
<b>Special Instructions to Applicants:<br>
</b></h2><div><div><div><div><div><div><div><p><br>
<b>Recruitment Contact Information:
</b></p></div></div></div></div></div></div></div><p>Please contact askrecruitment@uams.edu for any recruiting related questions.<br>
</p><p><br>
<i>All application materials must be uploaded to the University of Arkansas System Career Site </i><i>https://uasys.wd5.myworkdayjobs.com/UASYS</i><i>
</i></p><p><i>Please do not send to listed recruitment contact.<br>
</i></p><h2 class="jobSectionHeader"><br>
<b>Pre-employment Screening Requirements:
</b></h2>Annual TB Screening, Criminal Background Check, Substance Abuse Testing<br>
<p><br>
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.<br>
</p><h2 class="jobSectionHeader"><br>
<b>Constant Physical Activity:
</b></h2>N/A
<h2 class="jobSectionHeader"><br>
<b>Frequent Physical Activity:
</b></h2>Feeling, Hearing, Sitting, Standing, Talking, Walking
<h2 class="jobSectionHeader"><br>
<b>Occasional Physical Activity:
</b></h2>N/A
<h2 class="jobSectionHeader"><br>
<b>Benefits Eligible:
</b></h2>Yes</div>

Pharmacy Technician IV - Patient Assistance Coordinator

Onco360

<div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
<div></div><div><b>Patient Financial Advocacy Coordinator &ndash; Onco360 Pharmacy</b><br>
<b><i>Louisville, KY </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 11:30am to 8pm EST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $22.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Louisville pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div></div>

Patient Assistance Program / Financial Advocacy Coordinator

<div><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div>
<div></div><div><b>Patient Financial Advocacy Coordinator &ndash; Onco360 Pharmacy</b><br>
<b><i>Buffalo, NY </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 11:30am to 8pm EST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $23.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Buffalo pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div></div>

<div><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div>
<div></div><div><b>Patient Financial Advocacy Coordinator &ndash; Onco360 Pharmacy</b><br>
<b><i>New Hyde Park, NY </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 11:30am to 8pm EST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $25.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. </b><b>C</b>andidate to live within commuting distance of our New Hyde Park pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div></div>

<div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
<div></div><div><b>Patient Financial Advocacy Coordinator &ndash; Onco360 Pharmacy</b><br>
<b><i>Woodridge, IL </i></b><b>| </b><b><i>Full-Time</i></b><b> | </b><b><i>Mon - Fri 10:30am to 7pm CST</i></b></div>
<div><b><i>Salary</i></b><b> </b><b><i>Starting at $23.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Woodridge pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li></ul><br>
<div></div><div><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div></div></div>

<div><div><b>Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.</b></div>
<div></div><div><b>Patient Advocacy Coordinator / Patient Assistance &ndash; Onco360 Pharmacy</b></div>
<div><b><i>Scottsdale, AZ </i></b><b>| </b><b><i>Full-Time</i></b><b>
</b></div><div><b><i>Mon - Fri 8:30am to 5pm MST in spring/summer, </i></b><b><i>with shift to </i></b><b><i>9:30am to 6pm MST in fall/winter</i></b></div>
<div><b>Salary </b><b><i>Starting at $23.00/hr and up</i></b></div>
<div></div><div>Onco360, a leading oncology pharmacy, is seeking a <b>Patient Financial Advocacy Coordinator. C</b>andidate to live within commuting distance of our Scottsdale pharmacy. <b>Remote work possible after initial on-site training.</b></div>
<div></div><div><b>Company Benefits</b></div>
<ul><li>Medical; Dental; Vision</li>
<li>401k opportunity</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Quarterly Incentive Bonus</li>
<li>Paid Volunteer Day</li>
<li>Referral Incentive Program</li>
<li>Company Paid Life Insurance; and Short/Long-Term Disability</li>
</ul> <p></p><div><b>Why Join Us?</b></div>
<ul><li>A career with purpose: Help patients access life-saving medications.</li>
<li>Supportive culture: We value <b>teamwork, respect, integrity, and passion</b>.</li>
<li>Growth opportunities: We invest in your professional and personal development.</li>
</ul><p></p><div><b>What You&rsquo;ll Do</b></div>
 <div>The <b>Patient Advocacy Coordinator</b> is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient&rsquo;s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.</div>
<div></div><div><b>How You&rsquo;ll Do This</b></div>
<ul><li>Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.</li>
<li>Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.</li>
<li>Support applications for nonprofit and manufacturer assistance programs.</li>
<li>Provide clear explanations of insurance benefits and co-pay structures.</li>
<li>Maintain accurate patient demographic and insurance data in CPR+.</li>
<li>Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.</li>
</ul> <p></p><div><b>What You Bring</b></div>
<div><b>Required:</b></div>
<ul><li>High School Diploma or GED</li>
<li>1+ years of patient assistance or advocacy experience</li>
<li>Registration with Board of Pharmacy (as required by state law)</li>
<li>Strong communication, organizational, and customer service skills</li>
</ul><div><b>Preferred:</b></div>
<ul><li>Associate degree or Certified Pharmacy Technician (PTCB)</li>
<li>3+ years of patient assistance or advocacy experience</li>
<li>Specialty pharmacy experience</li>
</ul><p></p><div><b>Join a mission-driven team making a difference in the lives of cancer patients.</b></div></div>

S&A Group

<div><p>Louisiana Residence Only</p><br>
<p>Client Assistance Coordinator</p>
<p>Are you passionate about helping others and delivering excellent service? We are excited to welcome dedicated professionals in Louisiana, to join our team as a Client Assistance Coordinator. If you have a strong background in customer service or sales and a genuine desire to make a positive impact, we want to hear from you!</p>
<p>In this role, you'll guide potential clients through our programs, help them select plan upgrades, and support current clients by resolving billing inquiries, updating benefit packages, and maintaining strong, supportive relationships.</p>
<h3 class="jobSectionHeader"><b>What You'll Love About This Role:</b></h3>
<ul><li>Hands-On Training: We'll give you all the tools you need to succeed with our proven training program.</li><li>
Growth Opportunities: Rapid career advancement is possible for high performers.</li><li>
Team Culture: Be a part of a positive, collaborative, and encouraging team.</li><li>
Performance Bonuses: Earn extra income based on your success and client satisfaction.</li></ul>
<h3 class="jobSectionHeader"><b>Your Responsibilities:</b></h3>
<ul><li>Handle calls from families who have already requested information (no cold calling)</li><li>
Conduct outbound calls to understand customer needs and recommend tailored benefit solutions.</li><li>
Provide exceptional customer service and build strong, lasting client relationships.</li><li>
Schedule and conduct over the phone conversations with clients when needed to review benefits, deliver information, and provide personalized support.</li><li>
Accurately manage and update customer accounts and records.</li><li>
Handle incoming questions regarding services, benefits, and billing with clarity and professionalism.</li><li>
Follow up with clients to ensure resolution and satisfaction.</li></ul>
<h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>Experience in customer service (sales background is a bonus).</li><li>
Strong communication, active listening, and interpersonal skills.</li><li>
High school diploma, GED, or equivalent.</li><li>
Valid ID and authorization to work in the U.S.</li><li>
Access to a laptop or iPad and high-speed internet.</li><li>
Quiet and distraction-free workspace.</li></ul>
<h3 class="jobSectionHeader"><b>Compensation:</b></h3>
<p>Commission-Based: $50,000&ndash;$65,000 plus per year, based on performance.</p>
<p>Bonuses, incentives, and leadership opportunities are available for top performers.</p>
<p></p><p>At S&amp;A Group, we are committed to your success. Our supportive environment, proven training, and clear growth path empower you to build a career that's rewarding and meaningful.</p></div>

Client Benefit Specialist

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Patient Assistance Program / Financial Advocacy Coordinator

Client Benefit Specialist