assistance specialist

Invisible Agency

<div><h3 class="jobSectionHeader">Project Overview</h3>

We are sourcing independent Healthcare and Social Assistance Specialists to provide their expertise for an AI benchmark evaluation project. As AI models increasingly generate professional-grade medical summaries, patient care workflows, and social service documentation, their accuracy relies entirely on robust, expert-crafted training data. The objective of this project is to autonomously produce high-quality evaluation tasks, strong prompts, and clear, well-structured rubrics that generate clean, reliable data for model training.
<h3 class="jobSectionHeader">
Project Deliverables &amp; Scope</h3>

Operate autonomously to design complex evaluation frameworks and provide structured training data. Expected deliverables include:
<ul>
<li>Task &amp; Prompt Creation: Generating realistic, high-quality prompts that compel the AI model to produce complex, professional-grade deliverables specific to healthcare operations, clinical guidelines, and social assistance programs.</li>
<li>Rubric Development: Writing clear, well-structured evaluation rubrics with criteria that are highly specific, non-ambiguous, and easy to score.</li>
<li>Benchmark Evaluation Data Generation: Producing clean, reliable training data that directly aids in the evaluation and refinement of AI models handling complex health and social care-related tasks.</li>
<li>Quality Assurance &amp; Fact-Checking: Ensuring all generated tasks and scoring criteria reflect strict, real-world clinical standards, medical accuracy, and social service regulatory guidelines.</li>
</ul><h3 class="jobSectionHeader">Required Expertise</h3>

To successfully fulfill the deliverables of this project, Contractors must possess deep industry knowledge to craft realistic professional scenarios.

Core skillset includes:
<ul>
<li>Demonstrable professional expertise within the healthcare, nursing, social work, or allied health sectors, with a deep understanding of medical terminology, patient care standards, and social assistance frameworks.</li>
<li>Strong writing and prompt generation skills, with the ability to design highly realistic, complex healthcare task scenarios for AI evaluation.</li>
<li>Proficiency in rubric generation, specifically the ability to create objective, non-ambiguous scoring criteria that leave no room for subjective interpretation.</li>
<li>A meticulous, detail-oriented approach to fact-checking medical literature, clinical protocols, and social service policies to generate reliable data for system benchmarking.</li>
</ul>
We offer a pay range of $10-to-$30 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you'll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor

Workplace Type: Remote</div>

Healthcare & Social Assistance Specialist - Freelance AI Trainer Project

Medical City Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you want to join an organization that invests in you as an Assessment Specialist? At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Benefits</h5>
Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Assessment Specialist like you to be a part of our team.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Virtual Patient Logistics Center (VPLC) Assessment Specialist (AS) supports hospital functions within the emergency department and inpatient medical units. Per Physician or Nurse Practitioner/Physician Assistant order, Assessment Specialists provide level of care assessments and recommendations (LOC) for patients presenting in acute mental health crisis and with other behavioral/mental health concerns. The Assessment Specialist will confer with the ordering physician, clinical hospital staff, and patient collaterals for the purpose of appropriate evaluation of risk and safety planning recommendations. This position functions within a remote centralized team model and will offer support to all in-scope division partners across the HCA enterprise.
What you will do in this role:<ul><li>
Respond to requests for assessment in facilities and locations serviced by an in-scope Patient Logistics Center (PLC).</li><li>
In partnership with the Patient Logistics Specialists (PLS), new requests for level of care assessments will be passed to the VPLC AS via the case queue.</li><li>
Adhere to confidentiality guidelines appropriately and ensure EMTALA and HIPPA compliance at all times; compliance concerns will be reported to leadership immediately.</li><li>
Coordinate communication necessary for a thorough assessment, including but not limited to collateral and key stakeholders responsible for the patient/knowledgeable of the sequences leading to the assessment, hospital staff and leadership, and local PLC staff.</li><li>
Respond to assessment as soon as possible and no later than 60 minutes from the initial request.</li><li>
Confer with ordering physician regarding the appropriateness of a patient&rsquo;s legal status based on patient&rsquo;s presentation and engagement during assessments.</li><li>
Must be knowledgeable of all state mental health/civil commitment laws for each state supported by VPLC.</li><li>
Detailed Risk Assessment will be completed within the 1 of 3 EHRs utilized by the facilities.</li><li>
Safety Plan recommendations are likewise documented in the patient&rsquo;s EHR chart for the use of the ordering physician, if they so choose, upon patient disposition.</li></ul>
EXPECTATIONS INCLUDE BUT ARE NOT LIMITED TO<ul><li>
Complete assessments in a timely manner and provide high quality clinical care:</li><li>
Initial Assessments &ndash; 90 minutes or less on average</li><li>
Chart review 30 minutes or less on average</li><li>
Clinical interview 30 minutes or less on average</li><li>
Documentation 30 minutes or less on average</li><li>
Ability to engage with patients remotely via tele-video platform and implement skills necessary for proper clinical evaluation of patient</li><li>
Works collaboratively with hospital departments to assist managing behavioral health assessment needs.</li><li>
Coordinates and participates with appropriate interested parties and physicians through the patient admission, treatment and discharge process in the acute hospital setting.</li><li>
Tracks monthly individual performance via key performance indicators and quality metrics shared by leadership</li><li>
Engages in clinical learning opportunities offered internally as well as meets the required continued education expectations of particular licensing board</li></ul>
What qualifications you will need:
<ul><li>Possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment.</li><li>
Able to navigate technology solutions with minimal guidance/support</li><li>
Comfortable with Telehealth solutions and providing care through virtual platform</li><li>
Possesses good multitasking skills to navigate 5+ systems during a given shift to ensure quality care is provided to patients</li></ul>
Education and License Requirements:
<ul><li>Master&rsquo;s Degree in the field of Mental Healthcare</li><li>
Prefer 2 years&rsquo; experience in a behavioral/mental healthcare setting performing clinical duties, including assessment</li><li>
Prior management/supervisory experience in a healthcare related field preferred</li><li>
Must hold and maintain licensure as a mental health professional (i.e. LCSW, LPC, LMHC, LP, etc) within state of residence</li><li>
(LCSW) Clinical Social Worker, or (LPC/LMHC) Licensed Professional/Mental Health Counselor, or (LMFT) Licensed Marriage and Family Therapist, or (LMSW/RCSW-I) Lic Master Social Worker/Reg Clin SW-Intern, or Masters Degree must be obtained within 6 months of employment start date</li></ul>
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Assessment Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Assessment Specialist

Nemours Children's Health

<div>Nemours is seeking an Access Center Specialist II (Full-Time), to join our Jacksonville, Florida team.
This is a hybrid position.
The Access Specialist II communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Specialist II is required to discuss financial obligations with patient families and collect when appropriate.
The Access Specialist II is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with medical secretaries and department managers to ensure all patients' access needs are met. The Access Specialist II is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times. 
 
<ul><li>Promptly answers incoming calls to schedule appointment for patients; makes outbound calls when follow-up is needed.</li>
<li>Provide a smooth transition for all internal and external customers by utilizing excellent customer service skills and effective communication.</li>
<li>Ensures efficient processing and documentation of all information required for insurance verification, registration and billing in the Electronic Medical Record (EMR) system.</li>
<li>Schedule patient appointment according to established division guidelines and communicate updates and barriers in a timely manner.</li>
<li>Ensure urgent diagnosis and appointments are handled with priority and escalation processes are utilized when necessary.</li>
<li>Verify insurance eligibility and authorizations utilizing the available resource tools.</li>
<li>Utilize the Managed Care Manual to verify participating insurances and their requirements.</li>
<li>Inform the caller of their financial responsibility that is due at the time of service/offer to collect in advance at the time of scheduling and ensure accurate daily cash reconciliation.</li>
<li>Adhere to the authorization process by informing the caller that an authorization is needed (if applicable) at the time the appointment is made.</li>
<li>Refer patients to the Financial Advocates if financial assistance is needed.</li>
<li>Educate the callers on the preparation for the appointment or requirements needed to ensure a productive visit.</li>
<li>Accurately notate the patient's accounts to communicate pertinent information to clinic, registration, authorization, family financial, and billing departments.</li>
<li>Request medical records when necessary.</li>
<li>Review work queues on a daily basis, make corrections and/or escalate to leadership if necessary.</li>
<li>Respond to and complete staff message.</li>
<li>Provide support for Cancelled Clinic requests.</li>
<li>Review and take the necessary action to ensure patient scheduled appointments are accurate.</li>
<li>Always offer specific directions to the clinic and location that they will be seen.</li>
<li>Stay up to date of appointment scheduling changes and insurance requirements.</li>
<li>Interact with coworkers and clinic personnel in a professional manner.</li>
<li>Communicates effectively with patients, physicians and/or other departments regarding delays or any issues relating to patient appointments.</li>
<li>Consistently achieve team metric standards and expectations.</li>
<li>Maintains strict confidentiality at all times.</li>
<li>Positively support mission, vision and values of Nemours.</li>
<li>Brings forth any compliance/ethic issues and recommendations for operational improvement.</li>
<li>Ensures successful adherence to policies, procedures and changes to the organization</li>
<li>Other duties as assigned.</li></ul> 

Job Requirements 
<ul><li>
High School Diploma required.</li>
<li>More than one (1) year of customer service, medical office, or call center experience preferred.</li>
<li>NAHAM certificate (National Association of Healthcare Access Management) - CHAA preferred.</li></ul> 

What We Offer
 
<ul><li>Competitive base compensation in the top quartile of the market</li>
<li>Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement</li>
<li>Comprehensive benefits: health, life, dental, vision</li>
<li>403B with employer match.</li>
<li>Licensure, CME and dues allowance</li>
<li>Not-for-profit status; eligibility for Public Service Loan Forgiveness</li>
<li>For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.</li></ul> 

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org .</div>

Access Center Specialist II

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

Cuesta College

Cuesta College
 
Salary: $52,536.00 - $63,840.00 Annually
 Job Type: Full Time - 12 Months/ 100% FTE
 Job Number: FY2526-00153
 Location: San Luis Obispo & North County Campus, CA
 Department: Student Success & Support Programs
 Closing: 5/21/2026 11:59 PM Pacific
 
Job Description Summary
 
DEFINITION
 
Under direction of assigned administrator, disseminate information to the community and to students regarding federal and state financial aid programs; receive and process applications for financial aid eligibility and assist students and staff with all matters related to their eligibility and application; and to perform other related duties as required.
 
DISTINGUISHING CHARACTERISTICS
 
The Financial Aid Support Specialist class is distinguished from other classes in the Financial Aid position series in that the incumbent possess knowledge of federal and state regulations and eligibility guidelines concerning financial aid programs.
 
Incumbents in this position support Guided Pathways framework, student learning outcomes and institutional effectiveness by ensuring state and federal compliance are met and encouraging student success through the Financial Aid process.
 
ABOUT THE COLLEGE
 
Where You Will Work
 Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.
 
Who We Are
 
Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.
 
Additional information about the college can be found at https://www.cuesta.edu/about/index.html
 The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html
 Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html
 We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/human-resources/benefits/index.html
 
Essential Functions & Qualifications
 
ESSENTIAL FUNCTIONS
 
Serve as a resource to students, parents and staff; responds to questions and provides expertise and assistance at the front counter, in-person or virtual, email and workshops regarding financial aid eligibility requirements;
 Perform eligibility determinations and verification for any federal, state, or local aid programs;
 Advise and assists prospective, continuing and returning students and parents on the availability of various financial aid programs, and with the application process;
 Participate in community outreach activities and on-campus in-reach events to promote financial aid and enrollment services as directed. Conduct presentations and workshops to promote financial aid availability and encourage students to apply;
 Advise students on an individual basis regarding eligibility requirements, Satisfactory Academic Progress (SAP), and resolution of unique student circumstances;
 Disseminate federal and state financial aid program information, such as; Cuesta College Promise, Community College Promise Grant (CCPG), Cal Grant, Federal Work-Study (FWS), , Direct Loans, Pell Grant, Emergency Aid, and Scholarships;
 Maintain current knowledge of all laws, codes, regulations, policies and procedures related to financial aid programs and analyze policies and procedures to ensure compliance;
 Perform clerical work related to determining eligibility and awarding financial aid;
 Identify and research potential problems and make recommendations for action;
 Collect and analyze data;
 Correspond with Cuesta College staff, students, parents, and various l other agencies, including the California Student Aid Commission, the U.S. Department of Education, and the county Department of Social Services to resolve conflicts of information and any other concerns related to financial aid;
 Facilitate program coordination with other key campus offices including the Business Office, Admissions and Registration, Bookstore, and EOPS/CARE & CalWORKs;
 Perform other related duties as required.
 
QUALIFICATIONS
 
Education: 
Required
 
One year of college level course work including courses in such areas as business or management, record keeping, and/or communication skills;
 
Experience: 
Required
 
One year of clerical experience with public contact..
 Preferred
 
Bilingual (Spanish)
 Or any equivalent combination of education and experience.
 
Knowledge of: 
Federal and state financial aid programs including grants, loans and scholarships;
 Office practices and equipment;
 English usage, spelling, grammar, punctuation, and vocabulary;
 Computer programs used in the administration of financial aid programs.
 
Ability to: 
Identify needs, and make logical recommendations;
 Communicate and work effectively with students and parents;
 Operate office equipment, including but not limited to: ), computer keyboard, copying machine;
 Use English correctly both orally and in writing;
 Plan, organize, and prioritize duties and related tasks;
 Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities;
 Establish and maintain cooperative working relationships;
 
Physical ability to: 
Read and comprehend printed matter and text and data on computer monitors;
 Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
 Lift and/or carry 25 pounds;
 Work or stand at a counter for extended periods of time;
 Work at a desk, conference table or in meetings of various configurations.
 
License and Certificates: 
Required
 
Valid driver's license and eligible to obtain California driver's license upon hire
 
Additional Information
 
Primary location for position is SLO, but travel may be necessary for outreach events and coverage at other campuses.
 This position contains occasional evening and weekend hours.
 
REQUIRED DOCUMENTS TO APPLY
 Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.
 
Cover letter;
 Resume;
 Reference List (see further instructions below);
 Diversity statement (see further instructions below).
 Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community.
 In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.
 
Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.
 
Completed online applications and all supporting documents must be submitted by the closing date for this position . LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.
 
ADDITIONAL INFORMATION
 Cuesta College will not sponsor any visa applications.
 
San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
 
In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/community/publicsafety/crime-information/clery-act.html
 
Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html
 
Interview Process Information
 
Selected applicants will be invited to attend a Zoom interview on Tuesday, June 9, 2026.
 
To be considered for this position please visit our web site and apply on line at the following link: https://www.governmentjobs.com/careers/cuesta
 
The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.
 
jeid-7356307d416cec41bf3faf64470f67a7

Financial Aid Support Analyst

<div>Job Description:
<div>
AXA Group</div><div></div><div> 
As one of the world&rsquo;s leading insurance companies, AXA serves 93 million customers with more than 145,000 employees in 51 countries. With its mission of acting for human progress by protecting what matters, its people strategy, &ldquo;Care &amp; Dare&rdquo;, ensures that what is valuable to employees, customers, and society is protected with an empathetic approach; by fostering innovation, courage, and a development-oriented mindset. By evolving from a claim payer into a true customer partner, AXA helps people see the future with confidence, not risk; continuously advancing its technologies with a commitment to shaping the future of insurance, fighting climate change, improving access to healthcare services, supporting economic development, and contributing to the production of scientific knowledge.</div><div></div><div> 
AXA T&uuml;rkiye</div><div> 
As AXA T&uuml;rkiye, united by the One AXA spirit and recognized for its bold moves in the industry, our culture is built on thinking differently, pursuing innovation, and putting people at the center. Guided by the belief that everyone at AXA has talent &mdash; each with their own potential &mdash; our AXA Employee Experience Journey is fundamentally shaped by talent management.</div>
Through our human resources strategy&mdash;which we define as a holistic approach to talent, placing the employee at the center of the entire journey&mdash;we provide a personalized experience for everyone.
With practices that simplify, digitalize, and enhance employee experience, we support our people in discovering their strengths, realizing their potential, taking ownership of their development, shaping their work and careers, and progressing confidently with the pride of being part of AXA.
Aligned with our talent acquisition strategy that states &ldquo;We hire for AXA, not for the position,&rdquo; our goal is not only to meet the human resource needs we search for, but also we grow with people who embrace leadership at every level and shape their own career paths &mdash; nurturing leaders from within our own organization.
At AXA T&uuml;rkiye, we create inclusive environments where everyone feels they truly belong, regardless of gender, race, age, or other differences. We foster a working culture that enriches diversity and overcomes challenges together; we offer opportunities that allow each employee to contribute to society, the environment, and their own personal development. From the very beginning of our recruitment processes, we adopt an unbiased approach to ensure everyone is evaluated with equal opportunities.<div>
Are you ready to get to know us better on this journey where sustainable development and growth open new doors &mdash; and where you can set your own pace and direction?</div><div></div><div> 
Competencies We Expect in Our New Team Member</div><div><ul><li>
Preferably a graduate of Business Administration, Economics, Insurance, or International Relations</li><li>
Strong knowledge of insurance terminology and industry literature; preferably with experience in the broker channel or international programs departments of insurance companies</li><li>
Strong verbal and written command of English; able to communicate fluently with global teams</li><li>
Strong analytical thinking skills</li><li>
Able to demonstrate a constructive and solution‑oriented approach during challenging communication processes</li><li>
Dynamic, highly self‑motivated, and adaptable</li><li>
Capable of systematically managing complex operational processes with strong follow‑up discipline and a results‑oriented mindset</li></ul></div><div></div> 
Areas Where You Will Create Impact<div><ul><li>
Managing end‑to‑end global insurance programs of internationally operating corporate clients across different geographies in compliance with local regulations and company standards</li><li>
Ensuring coordination between the Master Policy and local policies</li><li>
Working in coordination with AXA Global Network teams and local units in relevant countries to finalize policy issuance and documentation processes</li><li>
Handling policy/endorsement operations for AXA Group clients based in T&uuml;rkiye and sharing outputs with brokers and insureds</li><li>
Managing communication flow between clients, brokers, and AXA global teams, and representing the team in periodically held global meetings</li><li>
Carefully tracking country‑specific procedures and workflows, supporting UW (Underwriting) teams, and reporting potential issues to relevant stakeholders</li></ul></div> 
What We Offer at AXA T&uuml;rkiye<ul><li>Performance-Based Bonus</li><li>Employer-Contributed Private Pension System</li><li>Employee Discounted Share Purchase Program (Shareplan)</li><li>Private Health Insurance including psychological support coverage</li><li>Life Insurance</li><li>Supplementary Health Insurance for spouses and children</li><li>Discounted OSS and TSS for mothers and fathers</li><li>Discounted auto, home, and personal accident insurance</li><li>Transportation support or shuttle (for roles below Manager level)</li><li>Company car (for Manager and above roles)</li><li>Meal Card</li><li>&ldquo;Your Choice&rdquo; Flexible Benefits Program</li><li>AXA Competency Academy (AYA)</li><li>️ Within our holistic Health and Well-being Program &ldquo;Take Care of Yourself&rdquo; we offer: medical check-ups for employees aged 40 and above, digital medical check-ups, home care services, AXA independent living support, AXA doctor consultation line, Employee Assistance Program (Psychological Counseling, Dental, Mini Check-Up, Psychiatric Treatments, and Supportive Health Services).</li><li>Under our &lsquo;Waits For You!&rsquo; platform, designed to support work&ndash;life balance, we provide additional support to our colleagues through a variety of leave types such as Birthday, &ldquo;Take Care of Yourself&rdquo;, Marriage, Report Card Day, Moving, Hourly Leave, Child Illness, Maternity and Paternity Leave. Additionally:</li><li>Flexibility for Mothers: Remote work until the baby turns 1 year old after maternity leave</li></ul><div><ul><li> 
Flexibility for New Parents: A half-day off each week for up to six months after returning from parental leave</li></ul></div><div></div><ul><li> 
Work From Home With Your New Pet: 3 days of remote work when adopting a new pet to support their adjustment.</li></ul><div></div> 
✅ To create an innovative, flexible, and simple working environment, we bring together all our flexible practices under the &ldquo;YES!&rdquo; umbrella&mdash;such as Work Anywhere, Flexible Working Hours, Summer Flexibility, Year-End Break, and Your Time&mdash;ensuring a working model that supports work-life balance.
Join AXA T&uuml;rkiye and make your mark on your career journey by setting your own direction and pace 
Visit our career website to learn more about AXA!</div>

AXA International Service Specialist / Assistant Specialist

<div>Overview:

THIS POSITION IS LOCATED IN GREENDALE, IN.
Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance.<div>
Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.</div> 
<div></div>
Responsibilities:
<ul><li>Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients</li><li>
Verify all information is gathered accurately and meets state policies</li><li>
Obtain release forms and medical records as needed</li><li>
Verify income, assets, and other financial / legal documents</li><li>
Review regulations and program requirements with clients</li><li>
Utilize automated program to determine eligibility of state assistance programs</li><li>
Data entry into state database</li><li>
Respond to all inquiries in a timely manner via phone or email</li></ul>
Qualifications:
<ul><li>Highly organized and analytical team player</li><li>
Previous Case Manager experience is a plus</li><li>
Strong written and verbal skills</li><li>
Solid computer skills, Microsoft Office proficiency</li><li>
Basic math skills</li><li>
Case management skills</li><li>
Independent worker who is a self-starter that is reliable and dependable</li><li>
Strong customer service background with a professional demeanor</li><li>
Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required</li><li>
2 years&rsquo; experience in a social service environment, state or local government is desired pertaining to employment / training programs</li><li>
Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply</li></ul>
The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. 
If you are looking for a position that could be the start of your career, apply now for immediate consideration.<div> 
Physical Requirements:</div><ul><li>
Job frequently requires sitting, handling objects with hands.</li><li>
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</li><li>
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.</li></ul><div></div><div> 
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.</div><div></div><div> 
#INDDFR</div></div><div></div>

Eligibility Specialist - Case Manager

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