assistant case manager

LifeWorks, Inc.

<div><div><b>Position: Assistant Case Manager</b></div>
<div><b>Job ID: 853</b></div>
<div><b>Location: Westwood MA</b></div>
<div><b>Shift:</b> <b>32 hours</b> <b>Monday-Thursday 8:45am - 3:15pm, Friday 9:00am - 3:00pm</b></div>
<div><b>Salary: $35,347</b><br>
</div>
<div></div><div><i>As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay &amp; excellent benefits in a rewarding and supportive environment.</i></div><br>
<div></div>
<div></div><div><i>Lifeworks</i> is hiring a full time<b> Assistant Case Manager</b> to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve .</div><br>
<div></div><div><b>Essential Duties:</b></div>
<div></div><div><ul><li>Provide individual and small group instruction in self-care, activities of daily living, communication, social and motor skills.
</li><li>Provide direct care for ADLs and group activities; Lift and transfer individuals as appropriate to their needs.</li>
<li>Participate in scheduled supervision sessions with Assistant Director.</li>
<li>Communicate respectfully and pro-actively with families, residential staff and all members of participants&rsquo; teams.
</li><li>Participate in program-wide staff meetings and case review meetings as scheduled.</li>
<li>Participate in team meetings regarding general program development, including curriculum development and schedules.</li>
<li>Attend in-service trainings as required.</li>
<li>Comply with all applicable State and Federal regulations, agency policy and procedures, and personnel practices.</li>
<li>Protect the health and safety of all participants and staff.</li>
<li>Excellent interpersonal skills.
</li><li>Ability to work in a team environment.</li>
<li>Perform other duties as requested by supervisor(s).</li>
</ul>
</div><div></div><div><b>Requirements:</b></div>
<ul><li>Experience working with Individuals with ID/DD</li>
<li><b>A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma </b>and five years of related work experience in Human Services.</li>
<li>Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks</li>
<li>Valid Driver's License required</li>
<li>Valid MAP certification is preferred</li>
<li>Excellent verbal and written communication skills</li>
</ul><div><b>Excellent Benefits package that includes:</b></div>
<ul><li>403(B) matching up to 3%</li>
<li>$2,000.00 Staff Retention Bonus after 1 year**</li>
<li>Health Insurance with 2 plan choices and a 75% employer contribution</li>
<li>4.4 weeks of Paid Time Off in your first year of employment</li>
<li>Long-Term Disability insurance &amp; Life Insurance free for employees</li>
<li>Tuition reimbursement</li>
<li>Flexible spending account</li>
</ul>
<div></div><div><b>Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.</b></div>
<div></div><div><b>Disclaimer:</b></div>
<div><b>This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.</b></div></div>

Assistant Case Manager (853)

Alaska Native Tribal Health Consortium

<div><p>The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
</p><p>ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska&rsquo;s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation&rsquo;s largest state.
</p><p>Our vision: Alaska Native people are the healthiest people in the world.<br>
<br>
</p><p>ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
</p><ul><li><b>Medical Insurance </b>provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
</li></ul><ul><li><b>Cost-Share Dental and Vision Insurances
</b></li></ul><ul><li><b>Discounted Pet Insurance
</b></li></ul><ul><li><b>Retirement Contributions </b>with Pre-Tax or Roth options into a 403(b).
</li></ul><ul><li><b>401(a) ANTHC Retirement Plan: </b>After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
</li></ul><ul><li><b>Paid Time Off </b>starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
</li></ul><ul><li><b>Eleven Paid Holidays
</b></li></ul><ul><li><b>Paid Parental Leave </b>or miscarriage/stillbirth eligibility after six months of employment
</li></ul><ul><li><b>Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&amp;D) Insurance, and Basic Life Insurance </b>are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
</li></ul><ul><li><b>Flexible Spending Accounts </b>for Healthcare and Dependent Care.
</li></ul><ul><li><b>Ancillary Cash Benefits </b>for accident, hospital indemnity, and critical illness.
</li></ul><ul><li><b>On-Site Child Care Facility </b>with expert-designed classrooms for early child development and preschool.
</li></ul><ul><li><b>Employee Assistance Program </b>with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
</li></ul><ul><li><b>Tuition Discounts </b>for you and your eligible dependents at Alaska Pacific University.
</li></ul><ul><li><b>On-Site Training Courses and Professional Development Opportunities.
</b></li></ul><ul><li><b>License and certification reimbursements and occupational insurance for medical staff.
</b></li></ul><ul><li><b>Gym Access </b>to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
</li></ul><ul><li><b>Emergency Travel Assistance
</b></li></ul><ul><li><b>Education Assistance or Education leave eligibility
</b></li></ul><ul><li><b>Discount program for travel, gym memberships, amusement parks, and more.
</b></li></ul><div><p>Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.<br>
<br>
</p></div><p><i>Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
</i></p><p>Summary:<br>
<br>
</p><p>Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
</p><p>Assistant Case Manager II employees perform work under minimal supervision at a higher level, and may be assigned to train Assistant Case Manager I employees.
</p><p></p><p>Responsibilities:<br>
<br>
</p><p>All levels
</p><p>Work under the direction of department leadership.
</p><div>Patient Care Coordination<br>
</div><div></div><div>&middot; Ensures all charts and medical records are available for scheduled appointments or as requested.
</div><div>&middot; Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
</div><div>&middot; Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
</div><div>&middot; Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
</div><div>&middot; Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
</div><div>&middot; Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
</div><p>&middot; Creates new records for patients in electronic health record.
</p><p>Insurance Verification
</p><p>&middot; Confirms patient insurance eligibility.
</p><p>&middot; Updates insurance changes or any changes affecting third party billing in electronic health record.
</p><p>Clerical Duties
</p><p>&middot; Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
</p><div>&middot; Assists in maintaining a variety of files, logs and registers.
</div><div>&middot; May maintain fax log for department.
</div><div>&middot; Obtains medical reports or health information from other facilities or providers.
</div><div>&middot; Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
</div><div>&middot; Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
</div><div>&middot; Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
</div><div>&middot; Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals.
</div><div>&middot; May assist the department leadership in developing and maintaining Cerner and field schedules.
</div><div>&middot; May order office supplies.
</div><p>&middot; Adheres to organization and department attendance guidelines.
</p><p>All levels perform other duties as assigned.
</p><p></p><p>Other information:<br>
<br>
</p><p><b>KNOWLEDGE and SKILLS
</b></p><p>All levels
</p><div>&middot; Knowledge of customer service concepts and practice.
</div><div>&middot; Knowledge of multi-line telephone systems operation.
</div><div>&middot; Knowledge of privacy laws and regulations.
</div><div>&middot; Knowledge of basic medical terminology and clinic systems.
</div><div>&middot; Skill in oral and written communication.
</div><div>&middot; Skill in operating a personal computer utilizing a variety of software applications.
</div><div>&middot; Skill in operating office equipment such as copiers and fax machines.
</div><div>&middot; Skill in maintaining and updating clinical schedules.
</div><div>&middot; Skill in establishing and maintaining cooperative working relationships with others.
</div><p>&middot; Skill in managing multiple priorities and tasks.
</p><p>Assistant Case Manager II &amp; III
</p><div>&middot; Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.
</div><div>&middot; Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
</div><p>&middot; Skill in supervisory communication and management.
</p><p><b>MINIMUM EDUCATION QUALIFICATION
</b></p><p>A high school diploma or GED equivalent.
</p><p><b>MINIMUM EXPERIENCE QUALIFICATION
</b></p><p>Non-Supervisory &ndash; A Minimum of 2 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience.</p></div><p></p>

Assistant Case Manager II - GI Clinic

Bell Socialization Services,Inc.

<p></p><div><p>The Case Management Assistant in Bell&rsquo;s Next-Door program is the first contact for potential program participants and as such must always provide excellent customer service. The Assistant must have or develop an understanding of community resources available to assist individuals and families in need and direct people as appropriate to those services. The person in this role is also responsible for assisting program staff with day-to day office operations, including maintaining forms, office equipment and supplies, and handling mail. It is crucial that the person in this position interact in a professional and respectful manner with all contacts. If not already familiar with it, the Assistant will learn how to use the HMIS system and document interactions accordingly. The Next-Door program operates Monday through Friday 9am to 6pm, and Saturdays 9am to noon, with the exception of holidays.</p></div><p></p>

Case Management Assistant Next Door (Full-Time)

Pinellas County Rehabilitation Hospital

<div><div><i>Pinellas County Rehabilitation Hospital is opening May 2026! Join our team to work in a beautiful new hospital with 36 private patient rooms and 2 rehab therapy gyms with cutting-edge technology.</i></div>
<div></div><div><b>Position Summary:</b><br>
<br>
The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and effective coordination of care and utilization review processes. Responsible for assisting in the discharge planning and utilization review process for all patients. Responsible for accurately entering patient data and documentation into records systems while interacting with doctors, nurses, insurance agencies, and patients to bring all aspects of a patient&rsquo;s care together and to match identified patient needs to the professionals who can meet them. This includes coordinating all discharge planning requests with Case Management, verifying insurances and obtaining authorizations as necessary, working with internal staff to determine preparedness for outside appointments and discharge.<br>
<br>
Pay: Rate of pay is based on years of experience and qualifications.<br>
<br>
<b>Minimum Qualifications:</b></div>
<ul><li>Minimum two years&rsquo; experience in rehabilitation or closely related field.</li>
<li>2-3 years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting required.</li>
</ul>
<div><br>
<b>Desired Qualifications:</b></div>
<ul><li>Data entry and experience in pre-authorization.</li>
<li>Experience coordinating benefits and reviewing alternatives with patients and families.</li>
<li>Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly preferred.</li>
</ul>
<div><br>
<b>Knowledge, Skills and Ability Requirements:</b></div>
<ul><li>Excellent verbal and written communication skills.</li>
<li>Strong organizational, time management and prioritization skills.</li>
<li>Strong analytical and critical thinking skills</li>
<li>Detail-oriented, able to meet strict time frames</li>
</ul>
<div><br>
<b>Join our team and you will experience a total rewards package to support your health, life, career and retirement including:</b></div>
<ul><li>A supportive and collaborative work environment</li>
<li>Opportunities to progress in function, skill, and pay</li>
<li>A competitive wage scale</li>
<li>A comprehensive health and wellness package including medical, dental, and prescription drug coverage</li></ul><br>
<div><br>
<br>
We offer a benefits package that will best suit your family&rsquo;s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans.</div>
<div> </div><div><b>Pinellas County Rehabilitation Hospital is an EEO employer - M/F/Vets/Disabled</b></div></div>

Case Manager Assistant

Kentfield & San Francisco Specialty Hospital

<p><b>Job Summary:</b></p><p>Provides clerical and administrative support to the Case Management team to facilitate care coordination, discharge planning, and utilization review. This may include but is not limited to: Tracking dates that concurrent reviews are due to third party payors; Obtaining updated clinical information from the EMR/Chart or the managed care forms filled out by case managers, and faxing to third party payors; Obtaining fax confirmation and making follow up calls to verify concurrent review information was received; Obtaining authorizations and documenting these with accuracy in the HMS financial system. After receiving training, may assist with issuing the Medicare Important Message. Assists with initial post discharge referrals and makes follow-up calls to providers regarding referrals and acceptance. Assists with arrangement of post-acute care services such as Home Health, Durable Medical Equipment, Outpatient Dialysis, Outpatient Infusion and Wound Care Centers, and post discharge transportation. Assists with preparation and completeness of discharge packets that accompany patients to Skilled Nursing, Subacute, and Acute Rehab Facilities. Assists in arranging post discharge physician appointments with primary care physician and specialist. May conduct post discharge calls to patients and providers and refer to appropriate disciplines if additional follow-up is needed.</p><p><b>Education, Training and Licenses Required:</b></p><p>&middot; High School Graduate/Equivalent</p><p>&middot; One-year experience in acute care (Preferred)</p><p>&middot; Administrative: 1 year (Preferred)</p><p>&middot; Case management: 1 year (Preferred)</p><p><b>Skills, Abilities, and Knowledge:</b></p><p>&middot; Strong Communication skills</p><p>&middot; High level computer skills, Word/Excel knowledge required.</p><p>&middot; Medical terminology.</p><p>&middot; Proficient in oral and written communication skills.</p><p><b>Essential Function and Responsibilities: </b></p><p>&middot; Attend Case Management department daily Huddle and gather information for tasks of the day to assist the Case Managers.</p><p>&middot; Follow prioritization instructions from DCM or designated Case Manager in the DCM&rsquo;s absence. Assist with discharge preparations and arrangements for current daily and future discharges as requested. Delivers Important Message to Medicare following training.</p><p>&middot; Assist with initial post discharge referrals and make follow up calls to providers regarding referrals and acceptance. Arrangement of post-acute care services such as Home Health, Durable Medical Equipment, Outpatient Dialysis, Outpatient Infusion and Wound Care Centers, and post discharge transportation. Assist with preparation and completeness of discharge packets that accompany patients to Skilled Nursing, Subacute, and Acute Rehab Facilities.</p><p>&middot; Assist in arranging post discharge physician appointments with primary care physicians and specialists.</p><p>&middot; Assist patients with Medicaid applications as requested by patients, families, and Case Managers. Review daily concurrent review list for reviews and authorizations due to be sent to third party payors and organize by time zone.</p><p>&middot; Obtain clinical information as directed by the Case Manager from the EMR or the Managed Care Update Form completed by the Case Manager and fax to third party payors. Follow up with fax confirmation and phone calls to payors to obtain authorizations verbally or written.</p><p>&middot; Accurately document all continued stay activities and communication both written and verbal in HMS.</p><p>&middot; Ensure any written correspondence received by or sent to payor is scanned into HMS.</p><p>&middot; Answers telephone, records messages.</p><p>&middot; Arrange meetings and in-services, send invitations, distribute materials, and takes minutes as requested.</p><p>&middot; Participates in data collection and tracking projects. Receives and files Vendor and Community Agency Information materials.</p><p>&middot; Gathers, sorts, and prepares mail for Case Management department.</p><p>&middot; Organizes and orders office supplies.</p><p>&middot; Compliance: Knowledge of and adherence to all Case Management and Hospital Wide Policies and Procedures.</p><p>&middot; Maintains strict Patient Confidentiality in all communication internally and externally.</p><p>&middot; Develops a working knowledge of federal and state regulations pertaining to Case Management.</p><p>&middot; Maintain excellent working relationships with co-workers, health care professionals and other health related facilities and organizations as appropriate.</p><p>&middot; Promote Organization philosophy, mission and objectives within and to patients and customers outside the hospital.</p><p>&middot; Demonstrates ability to prioritize tasks/responsibilities and complete duties within allotted time.</p><p>&middot; Willingness to seek out new methods and principles and be willing to incorporate them into existing practices.</p><p>&middot; Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.</p><p>&middot; Always demonstrates honesty and integrity in the care and use of patient and hospital property. Demonstrates respect for co-workers and responds to needs of patients by complying with hospital policies.</p><p>&middot; Demonstrates satisfactory level of interpersonal skills to interact and deal tactfully with facility staff, Administration, patients, families, customers, vendors, and government agencies.</p><p>&middot; Ability to carry out essential functions of this position with or without reasonable accommodation.</p><p>&middot; Access continuing education opportunities appropriate to responsibilities.</p><p>&middot; Appropriately accesses the resources of the company&rsquo;s corporate offices for consultation and support. Routinely shares professional knowledge with staff, managers and hospital personnel.</p><p>&middot; Attend and participate in facility meetings.</p><p>&middot; Knowledge of emergency and disaster procedures of the facility.</p><p>&middot; Reports suspected violations of policies , federal/state regulations, and/or confidentiality to Director Case Management, CEO, Director of Quality.</p><p>&middot; Participate in hospital wide safety program identifying risks to patient safety and reducing healthcare errors.</p><p>&middot; Participates in relevant in-service training sessions.</p><p>&middot; Perform other duties as assigned.</p><p>&middot; Promotes and protects patients&rsquo; rights; treats patients with dignity and respect; reports suspected abuse or neglect.</p><p>&middot; Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance</p><p>&middot; Apply performance improvement methods and techniques; assist in data collection; identifies processes for improvement in daily work; and participate in new employee orientation.</p><p>&middot; Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment.</p><p>&middot; Applies hand-washing principles during daily work; demonstrates understanding of isolation precautions; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; recognizes signs and symptoms of infection and complies with the employee health program; complies with OSHA standards in the workplace; and demonstrates understanding of cross contamination.</p><p>&middot; Comply with applicable health screenings. Information Management Enters or records data timely and accurately; protects confidentiality of patient information; protects data against loss or destruction; reports suspected violation of security/confidentiality issues timely.</p><p>Pay: $22.00 - $28.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Assistant, Case Management

Fresno Rescue Mission Inc.

<div>Description:
<p>
The vision for the Case Manager position is to empower City Studios residents to achieve long-term housing stability, independence, and personal growth through trauma-informed, strengths-based, and compassionate support. The Case Manager provides services and works directly with individuals, youth and families to promote housing stability, increase self-sufficiency, and support overall well-being. Through engagement, effective resource coordination, and strong collaboration with property management, community partners, and service providers, this role helps cultivate a stable, inclusive, and hopeful environment where residents can access the tools they need to maintain housing and build sustainable futures.</p><p><b>
Who you are:</b></p><ul><li>
 Believe every person has purpose and the ability to build a meaningful, stable future.</li><li>
 Understands trauma and how it affects behaviors.</li><li>
 Consistent, dependable presence who helps create a supportive community at City Studios.</li><li>
 Attentive with a listening ear and desire to give respect and time.</li><li>
 Dependable and trustworthy with sensitive and personal information.</li><li>
 Fair in situations and able to determine what is just and equitable in difficult situations.</li><li>
 Gentle in character and able to be calm and tender when others are challenging.</li><li>
 Ability to have difficult conversations and hold others accountable with truth and grace.</li><li>
 Someone who brings excellence to everything you do.</li><li>
 Able to work in a fast-paced and constantly changing environment.</li><li>
 Great at time management and resourceful</li></ul><p><b>
What you&rsquo;ll do (just the basics):</b></p><ul><li>
 Connect residents to resources such as benefits (SSI/SSDI, CalFresh, IHSS, CalFresh, etc), healthcare, mental health services, employment programs, substance use treatment, and education.</li><li>
 Work with property manager to address housing concerns.</li><li>
 Document service accurately through case notes, and resident records.</li><li>
 Work with community partners to ensure residents have access to needed supports.</li><li>
 Respond to challenges or crises calmly and support residents in navigating difficult situations.</li><li>
 Provide individualized case management services including housing stabilization plans to residents.</li><li>
 Maintain regular contact with residents through scheduled meetings and home visits.</li><li>
 Assist Property Manager in office coverage.</li><li>
 Perform other duties as assigned.</li></ul>
Requirements:
<p>
A mature walk with Jesus Christ and able to articulate Biblical beliefs and their application within the context of the Fresno Mission. All employees of Fresno Mission are an integral part of the outreach ministry of a non-denominational, evangelical ministry sharing the Gospel of Jesus Christ through transformational programs that provide food, shelter, clothing, education, job training and renewal of families to the poor and addicted. All employees are Christian missionaries and are required from time to time to participate in chapel services, outreach ministries, Bible studies and prayer times. Due to the nature of these types of ministries, it is an absolute necessity that each employee possesses and maintain a Christian testimony of their faith and experience in Jesus. Must be in agreement with the Statement of Faith of the Fresno Mission.</p></div>

Case Manager & Property Manager Asst

Jackson Health System

<p></p><div><p><b>Department</b>: Jackson Memorial Hospital - Case Management Acute</p>
<p><b>Address</b>: 1611 NW 12th Ave, Miami, Florida, 33136</p>
<p><b>Shift details</b>: Full-Time, Days</p><br>
<p></p><br>
<p><b>Why Jackson:</b></p>
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Miami, FL Full-Time JM Case Management Acute
<p><b>Summary</b></p>
<p></p><ul><li>The Case Management assistant provides daily support to the Clinical resource Management Department in the process of quality and utilization data necessary for the day-to-day operations of the dept.</li><li>
Facilitates appropriate follow up in administering The Centers for Medicare &amp; Medicaid Services forms (Medicare outpatient Observation notices and Important Message forms to enhance the quality of the services being provided to our patients across the system.</li></ul><br>
<br>
<p><b>Responsibilities</b></p>
<p></p><ul><li>Provides the Centers for Medicare &amp; Medicaid Services CMS forms (MOONS, IMs) to patients in a safe, timely, and effective manner.</li><li>
Verifies and assures that documentation entered within the patients' medical records are entered accurately and kept confidential.</li><li>
Responds and verifies inquiries from CRM leadership team and/or responsible parties. Interacts with patients to keep track of their progress and to ensure satisfaction.</li><li>
Adhere to professional standards as outlined by protocols, rules and regulations.</li><li>
Develops effective working relationships with CRM team.</li><li>
Facilitates multiple care aspects as requested by CRM leadership team for DC planning (case coordination, information sharing, etc).</li><li>
Under direction of CRM leadership, assist with the daily referrals, per standard protocols, to Primary Care Physician and JHS specialty clinics, scheduling diagnostic studies and other clinics appointment and procedures.</li><li>
Coordinates with outpatient studies as needed.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li><li>
The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions</li></ul><br>
<br>
<p><b>Experience</b></p>
<p>Generally requires 1 to 3 years of related experience.<br>
<br>
</p><p><b>Education</b></p>
<p>High school diploma is required.<br>
<br>
</p><p><b>Skill</b></p>
<p>Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.<br>
<br>
</p><p><b>Credentials</b></p>
<p>Valid license or certification is required as needed, based on the job or specialty.</p><br>
<p></p><br>
<p><b><i>Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</i></b></p></div><p></p>

Case Management Assistant, Jackson Memorial Hospital, FT, Days

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