assistant community director

Gallery Residential

<div><p><b>Job Title:</b> Assistant Community Director<br>
<b>Department:</b> Property Management<br>
<b>Reports To:</b> Community Director<br>
<b>FLSA Status:</b> Non-Exempt</p><p><b>
Position Summary:</b> Supports and assists the Community Director in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management system to record, track, and report on all financial workings of the property.</p><p><b>
Organizational Responsibilities:</b></p><ul><li>Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.</li><li>Passion &amp; Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.</li><li>Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.</li><li>Project Management: Create and maintain clear and sequenced plans to successfully launch projects.</li><li>Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.</li><li>Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.</li></ul><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits, and preparing financial reports. Completes all transactions in the appropriate property management system and works closely with the accounting department to identify and trace transactions that do not reconcile to bank records.</li><li>
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.</li><li>
Enters all approved bills into the property accounting system in accordance with the appropriate processes and procedures, scans all invoices to the community&rsquo;s data drive, and submits to accounting for processing.</li><li>
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.</li><li>
Follows the Company&rsquo;s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings.</li><li>
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.</li><li>
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.</li><li>
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.</li><li>
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property&rsquo;s performance, and responding to owner requests as needed.</li><li>
May assist and/or support leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by greeting prospective residents face-to- face, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.</li><li>
Completes various accounting, financial, administrative, and other reports, and performs other duties as assigned or as necessary.</li><li>
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential&rsquo;s policies and performance expectations.</li></ul><p><b>
Work Hours:</b><br>
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Assistant Community Directors must be available to work on weekends when scheduled, usually the first weekend of the month, and must be able to perform the essential job functions unaccompanied.</p><p><b>
Qualifications:</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Education/Experience:</b><br>
Employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to assist in managing the day-to- day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Incumbent must possess a high school diploma or GED equivalent and 2 years of experience in the multifamily industry.</p><p><b>
Language Ability:</b><br>
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property&rsquo;s operation.</p><p><b>
Math Ability:</b><br>
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.</p><p><b>
Reasoning Ability:</b><br>
Demonstrated understanding of property operations and, in particular, of lease terms and lease enforcement, including collections. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</p><p><b>
Computer Skills:</b><br>
Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents. Strong proficiency in using property management software (preferably Yardi and/or One Site).</p><p><b>
Certificates and Licenses:</b><br>
Current valid driver&rsquo;s license is required.</p><p><b>
Supervisory Responsibilities:</b><br>
This job has no supervisory responsibilities.</p><p><b>
Work Environment:</b><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
Incumbents work in an office environment, but also have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.</p><p><b>
Physical Demands:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.</p><p>
Assistant Community Directors must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</p><p>
Routine, local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</p><p>
</p><p>R4ePaac0Nb</p></div>

Assistant Community Director

The Collaborative for Children and Families

<p><b>Position Summary</b></p><p>The Assistant Director of Community Based Services reports to the Director of Community Based Services and is responsible for the operational, administrative, and fiscal management of all programs within the Community Based Services Division. This role combines operational coordination, administrative staff supervision, and billing oversight into a single leadership position, working alongside the Director to ensure efficient service delivery and compliance across all CBS service lines.</p><p>The Assistant Director oversees day-to-day operations across Social Care Network (SCN), Children and Family Treatment and Support Services (CFTSS), and Care Management Agency (CMA) programs. Key responsibilities include staff supervision and performance management, oversight of billing execution for CFTSS and CMA services, HCBS eligibility and LOC support under the CMA program, provider credentialing and onboarding, referral management, training compliance, and MCO coordination. The Assistant Director is responsible for approving billing for CFTSS and CMA services and ensuring the timely submission of all monthly CMA claims. This operational oversight supports accuracy at the point of service delivery and aligns billing with direct supervision of staff and documentation.</p><p>The Director of Community Based Services retains responsibility for SCN invoicing, as well as the review and oversight of submitted CMA claims and overall revenue integrity across programs. Maintaining SCN invoicing at the Director level is critical due to the complexity, funding structure, and external reporting requirements associated with SCN, which require higher-level programmatic and financial oversight.</p><p>To maintain operational continuity, the Assistant Director may be required to carry a caseload or provide direct screening/navigation services during staffing shortages or periods of increased demand.</p><p><b>Essential Duties and Responsibilities</b></p><p>&middot; Provide direct supervision to assigned CBS staff, including Care Managers, Community Health Workers, , and contracted CFTSS providers, in accordance with agency policies and governing bodies.</p><p>&middot; Establish and maintain consistent supervisory standards, performance expectations, and documentation quality across all service lines.</p><p>&middot; Conduct regular individual and group supervision sessions as appropriate.</p><p>&middot; Complete performance evaluations and implement performance improvement plans when necessary.</p><p>&middot; Support recruitment, onboarding, and workforce development across the division, including coordinating hiring processes in collaboration with the Director of Community Based Services, who reviews and provides resumes for pre-screening; participating in joint interviews; and leading training and day-to-day staff supervision.</p><p>&middot; Ensure implementation of structured onboarding plans, with new hires demonstrating competency in documentation standards, billing compliance, and service delivery expectations.</p><p>&middot; Assume responsibility for IRAMS reporting in the absence of the Director, including tracking, documenting, and monitoring completion of all required staff trainings and certifications. Assume oversight for the Learning Management System (Relias), including user account management, training plan enrollment, compliance monitoring, and report generation in the absence of the Director.</p><p>&middot; Provide operational coverage in the absence of staff and carry a caseload as needed to ensure continuity of care.</p><p>&middot; Work closely with the Director to plan and coordinate targeted training initiatives to address documentation deficiencies, compliance risks, and workflow inefficiencies.</p><p>&middot; Assist Care Managers with conducting HCBS eligibility determinations for the provision of services and finalize LOC submissions for HCBS eligibility determination in the Universal Assessment System (UAS).</p><p>&middot; Ensure Care Management compliance with core service billing standards and decision model complexity requirements.</p><p>&middot; Monitor CMA member engagement, timely service delivery, and enrollment/outreach activities.</p><p>&middot; Support the ongoing assessment of household siblings for potential eligibility in Health Home and CFTSS services.</p><p>&middot; Coordinate with the Director on CMA census-building strategies, including referral generation and community partnership development.</p><p>&middot; Provide backup support for SCN invoicing and reconciliation in the absence of the Director; approve CFTSS Medicaid billing; and ensure accurate and timely Care Management (CM) billing. Ensure accurate, timely, and compliant submission of all Medicaid claims and program invoices.</p><p>&middot;</p><p>&middot; Collaborate with the Director to reconcile billing discrepancies and mitigate revenue loss.</p><p>&middot; Ensure documentation supports all billed services and meets internal, state, and Managed Care audit standards.</p><p>&middot; Support audit preparation related to utilization review, billing integrity, and regulatory compliance.</p><p>&middot; Review and approve all referrals to the CCF CMA based on appropriateness and eligibility criteria.</p><p>&middot; Manage and facilitate monthly MCO and stakeholder meetings as necessary.</p><p>&middot; Maintain updated distribution and contact lists for Managed Care Organizations, contracted entities, and community partners.</p><p>&middot; Work with the Director to coordinate complaints, grievances, and appeals involving community providers, ensuring adherence to federal and state regulations and timely resolution with Managed Care Plans .</p><p>&middot; Generate mailings and maintain all marketing materials for the division.</p><p>&middot; Oversee and guide Community Health Workers in completing SCN screenings, identifying social needs, connecting members to community resources, and ensuring the tracking and documentation of referral outcomes.</p><p>&middot; Monitor and ensure timely completion of SCN screenings, documentation, referrals, and follow-up navigation activities.</p><p>&middot; Support community outreach efforts to expand screening referral volume and partnerships with community-based organizations, schools, and healthcare providers.</p><p>&middot; The AD assists with data collection or providing analysis at a more granular level and implements day-to-day operational adjustment based on guidance from the Director. Supporting the Director by reporting trends and recommending changes, but not necessarily leading high-level decision-making or adjustments.</p><p>&middot;</p><p>&middot; Collaborate with Quality Assurance to ensure documentation quality and regulatory adherence.</p><p>&middot; Identify training needs and performance trends through analysis of supervision themes, audit findings, and billing reviews.</p><p>&middot; Prepare responses to regulatory agencies and payors as assigned.</p><p>&middot; Ensure timely reporting and resolution of incidents.</p><p><b>General</b></p><p>&middot; Represent CCF in meetings with Managed Care Organizations and community stakeholders as assigned.</p><p>&middot; Foster a positive, inclusive, and collaborative environment that supports accountability, continuous learning, and shared responsibility for outcomes.</p><p>&middot; Manage time effectively and prioritize workload to meet the evolving needs of the division.</p><p>&middot; Stay informed on best practices through ongoing training and professional development, including emerging trends in social determinants of health and community resource navigation.</p><p>&middot; Perform special projects and additional responsibilities as assigned by the Director of Community Based Services or executive leadership.</p><p><b>Qualifications</b></p><p>&middot; Master&rsquo;s degree in Healthcare Administration, Public Health, Public Administration, or a related field required.</p><p>&middot; Minimum of 5 years of experience in Medicaid-funded community-based programs.</p><p>&middot; Experience with Medicaid billing processes and revenue cycle compliance preferred.</p><p>&middot; Working knowledge of the health and behavioral health care industry in New York State.</p><p>&middot; Familiarity with MAPP, UAS, electronic health records, and Medicaid billing platforms preferred.</p><p>&middot; Strong organizational, analytical, and leadership skills.</p><p>&middot; Excellent verbal and written communication skills.</p><p>&middot; Computer literacy, specifically Microsoft Word, Outlook, Excel, and data reporting tools.</p><p>&middot; Ability to work directly with a multidisciplinary care team of professionals and paraprofessionals.</p><p>&middot; Applicants must demonstrate trustworthiness as a prerequisite for independent work. This position may require in-person visits; candidates must be able to travel via car or public transportation.</p><p><b>Key Competencies &amp; Interpersonal Skills</b></p><p>&middot; Strong operational leadership with the ability to manage multiple service lines simultaneously while maintaining compliance and fiscal integrity.</p><p>&middot; High level of analytical capability with ability to interpret performance data, identify trends, and implement corrective strategies.</p><p>&middot; Strong fiscal accountability and understanding of Medicaid billing and documentation standards.</p><p>&middot; Ability to lead through supervision, coaching, and performance management while fostering accountability and professional growth.</p><p>&middot; Effective communicator with the ability to engage staff, community partners, and multidisciplinary teams.</p><p>&middot; Demonstrates cultural competence and maintains a strength-based, trauma-informed approach.</p><p>&middot; Uses a strength-based, culturally sensitive approach when working with children, families, and staff.</p><p>&middot; Accepts and applies feedback constructively to improve service delivery.</p><p>&middot; Works effectively in a team environment and builds collaborative relationships.</p><p>&middot; Skilled in conflict resolution, problem-solving, and performance improvement planning.</p><p>&middot; Demonstrates integrity, discretion, and commitment to agency mission and compliance standards.</p><p><b>Working Conditions</b></p><p>This position is remote with occasional in-person meetings as required. Staff must have access to a reliable internet connection and a private, professional space to conduct phone and video-based interactions with members, caregivers, and providers. In periods of staffing shortages or operational necessity, the Assistant Director may carry an active caseload or provide direct screening/navigation services, which may require community-based visits.</p><p>Pay: $75,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Remote</p>

Assistant Director of Community Based Services

University of Tennessee

<div><p>The Office of Community Engagement and Outreach (OCEO), within the Division of Access and Engagement seeks a full-time Assistant Director to provide leadership in a complex and fast-paced environment. Reporting to the Director of Community Engagement and Outreach, this position provides a key support role in a fast-paced environment for the general support of OCEO. This professional assists with providing management of and support for UT's full continuum of community engagement and outreach initiatives, including community-engaged scholarship. The position provides guidance and individualized support to individuals, organizations, programs, initiatives, and events as we seek to improve the well-being of Tennessee citizens by addressing critical issues affecting citizens, while advancing UT's land-grant mission of teaching, research, and public engagement. The position does include some travel, nights and weekends.</p></div>
<br><div><p><b>Programmatic Leadership
</b></p><ul><li>Manage, plan, and lead new and ongoing community engagement and outreach initiatives.
 </li><li>Lead and manage office-wide initiatives, including but not limited to the annual Engagement and Outreach Conference, Campus Chest, Nonprofit Day, Community Impact Summit, Community Conversations, Coffee Chats, SMART REU, and various sponsored/co-sponsored initiatives.
</li><li>Strategically manage a portfolio of projects that will lead to positive outcomes to report to various audiences, including the state legislature.
</li><li>Evaluate program impact, track participation across multiple years, and provide annual assessments of program activities.
</li><li>Develop materials to be used in conjunction with educational initiatives such as executive summaries, datasets, fact sheets, etc.
</li><li>Assist with the management, progress, evaluations, conference invitations and publishing opportunities for DAE funding recipients.
</li><li>Develop initial contact with faculty, staff, and/or community partners to explore potential projects.
</li><li>Identify and create new methods to elevate the impact of UT's community engagement and outreach efforts.
</li><li>Foster and maintain mutually beneficial relationships with a variety of individuals, community partners, community-based organizations, and alumni.
</li><li>Provide guidance to students, staff, postdocs, faculty, and community organizations who wish to leverage interdisciplinary research/scholarship, community dialogue, human capacity, community capacity, and innovation.
</li><li>Identify opportunities and create a variety of initiatives that will connect community-based organizations to the University and the University to nonprofits, NGOs, government etc. while expanding and enlarging engagement and outreach locally, regionally, statewide, and nationally.
</li><li>Supervise and provide direction to OCEO Coordinator, student workers, interns, and others.
</li><li>Identify and develop relationships with community partners who may co-lead collaborative educational sessions and programs as appropriate.
</li><li>Collaborate with the Office of Research, Innovation and Economic Development, Jones Center for Leadership and Service, Graduate School, and other campus partners to identify ways to partner on joint opportunities.
</li></ul><p><b>Data, Reports &amp; Special Projects
</b></p><ul><li>Create OCEO's quarterly, semi-annual, and annual impact reports.
</li><li>Conduct and provide analyses, reports, and evaluations to divisional leadership as requested.
</li><li>Assist the Executive Director of Access and Engagement with statistics and data-related projects.
</li><li>Oversee various special projects and cross-functional initiatives.
</li><li>Represent OCEO and the division at various campus and community event and on a variety of working groups and committees.</li></ul></div>
<br><div><p><b>Required Qualifications
</b></p><ul><li><p><b>Education </b>: Bachelors Degree
</p><ul><li><p>Minimum 3-5 years of relevant experience
</p></li></ul></li><li><p>Experience functioning in a fast-paced, dynamic environment required
</p></li><li><p>Ability to manage multiple projects.
</p></li><li><p>High level of personal initiative.
</p></li><li><p>Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
</p></li><li><p>Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, students, community partners, and stakeholders.
</p></li><li><p>Excellent customer service skills.
</p></li><li><p>Ability to multi-task.
</p></li><li><p>Excellent organizational and problem-solving skills.
</p></li><li><p>Excellent grammar and proofreading skills.
</p></li><li><p>Detailed oriented.
</p></li><li><p>Possess a strong, proven record of teamwork.
 </p></li><li><p>Capable of working individually and in a team environment.
</p></li></ul><p><b>Preferred Qualifications
</b></p><ul><li><p><b>Education: </b>Master&rsquo;s degree
</p></li><li><p>Experience working with university-community partnerships
</p></li><li><p>Experience working with college faculty and college students
</p></li><li><p>Knowledge and experience with event management
</p></li></ul><p><b>Work Location
</b></p><ul><li>Location: Onsite at UTK campus
</li></ul><p><b>Compensation and Benefits
</b></p><ul><li><b>UT market range:
</b></li><li><b>Anticipated hiring range: </b>$60,000-65,000
</li></ul><p><b>Application Instructions
</b></p><p>To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.
</p><ul><li>Resume
</li><li>Cover Letter
</li><li>List of 3 Professional References
</li></ul><p><b>About The College/Department/Division
</b></p><p>The Office of Community Engagement and Outreach within the Division of Access and Engagement connects UT with a diverse group of community partners; provides seed funding for new community engagement projects; hosts professional development workshops and networking events to foster interdisciplinary collaboration; and encourages student engagement through research, service, and experience learning.
</p><p>Guided by a commitment to mutually beneficial relationships and shared goals, community engagement is the collaborative exchange of knowledge and resources between higher education institutions and their communities at local, regional, national, and global levels.
</p><p>Effective community engagement creates avenues for applying academic expertise to address real-world challenges while also enriching scholarship through community-based experiences and perspectives.
</p><p><b>Additional Information on all postings provided by UTK</b></p></div>
<br><div><div>The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees&mdash;the Volunteers&mdash;who uphold the university&rsquo;s tradition of lighting the way for others through leadership and service.<br>
</div><div></div><br>
<div>UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee&rsquo;s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy&rsquo;s largest multidisciplinary laboratory, Oak Ridge National Laboratory.<br>
</div><div></div><br>
<div>The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.<br>
</div><div></div><br>
<div>UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.<br>
</div><div></div><br>
<div>The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as &ldquo;Best Employer for New Graduates,&rdquo; &ldquo;One of America&rsquo;s Best Large Employers,&rdquo; and &ldquo;Best Workplace for Women,&rdquo; and has been designated as &ldquo;Best Place for Working Parents&rdquo; by Forbes Magazine.<br>
</div><div></div><br>
<div>Apply today and join the Tennessee Volunteer community!</div></div>

Assistant Director Community Engagement - OCEO - UTK

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div><div></div><div><br>
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div>
Compensation:
<p>
The anticipated pay range for this position is $29-$30 hourly plus bonuses and a generous benefit plan.</p></div>

Assistant Community Manager

The Justus Companies

<div><div><b>51 Main Apartments:</b> is a &ldquo;Class A&rdquo; Property that is seeking a qualified Assistant Community Manager.</div>
<div></div><div><b>The Assistant Community Manager</b> - will ensure the timely and accurate processing of accounts receivable and payable, as well as provide superior customer service to prospective and current residents. The Assistant Community Manager assists the Community Manager with all on-site operations and helps to ensure that all activities are conducted in compliance with all local, state and federal, landlord/tenant and real estate laws.</div><br>
<div>
</div><div><br>
<b>JOB RESPONSIBILITIES:</b></div>
<ul><li>Assist the Community Manager in managing the financial performance of the property by overseeing the rental structure and expenditures.</li>
<li>Works in collaboration with the leasing team to develop and implement marketing strategies</li>
<li>Oversee resident relations, which includes facilitating resident phone calls, requests, and concerns.</li>
<li>Assists the Community Manager with various duties including reporting, scheduling, orientation, training, maintain referral program and social activities, etc</li>
<li>Assists the Community Manager in achieving delinquency standards weekly/monthly</li>
<li>Assists the Community Manager in achieving occupancy goals and leasing expectations of the property</li>
<li>Additional duties as assigned.</li>
</ul><div><b>Qualifications and Requirements:</b></div>
<ul><li>Associates degree and 3 years of similar experience. An equivalent combination of relevant education and experience may be substituted.</li>
<li>Understanding of basic accounting principles</li>
<li>Knowledge of Fair Housing Rules</li>
<li>Excellent interpersonal communication skills (verbal and written)</li>
<li>Proficiency in Microsoft Office suite</li>
<li>Experience with property management software</li>
<li>Strong customer service mentality</li>
<li>Strong problem-solving ability</li>
<li>Able to multitask and meet deadlines in a timely and organized manner</li>
<li>Ability to be flexible with respect to work hours- weekend and holiday hours required</li>
</ul>
<div></div><div><b>The Justus Family of Companies rewards all full-time associates with an extensive benefits package, including but not limited to</b>:<br>
Medical<br>
Dental<br>
Vision<br>
401k plan w/company contribution<br>
Company Paid Life Insurance<br>
Paid Time Off<br>
Paid Holidays</div>
<div>Education Reimbursement Program</div>
<div><br>
To learn more about Justus Companies, visit our Justus website: www.justus.net/</div></div>

Assistant Community Manager – Class A Multifamily Community

Brookside Properties, Inc

<div><p><b>Assistant Community Manager &ndash; Hendersonville, TN</b><br>
<b>Vetra Drake's Creek</b><br>
<b>Full-Time | Competitive Pay | Growth Opportunity</b></p>
<p>Brookside Properties is seeking a motivated Assistant Community Manager for a multifamily community in <b>Hendersonville, TN</b>. This is a great opportunity to join a well-established company that values professional development and long-term success.</p>
<p><b>What We Offer:</b></p>
<ul><li>Competitive pay + performance bonuses</li>
<li>Monthly commission bonuses</li>
<li>Annual salary increases</li>
<li>Paid holidays &amp; generous PTO (120&ndash;160 hours)</li>
<li>Medical, vision, and dental coverage</li>
<li>Company-paid life insurance</li>
<li>401(k) with company match</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>1+ year of multifamily property leasing experience</li>
<li>Leadership experience preferred</li>
<li>Bilingual a plus</li>
<li>Excellent communication and customer service skills</li>
<li>Proficiency in Microsoft Office</li>
<li>Experience with Entrata or similar software is a plus</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<ul><li>Support hiring, onboarding, and training of office staff</li>
<li>Assist with leasing, rent collection, and resident relations</li>
<li>Process invoices and maintain accurate property records</li>
<li>Help achieve occupancy and delinquency goals</li>
<li>Uphold company standards in appearance and professionalism</li>
</ul>
<p><b>Apply Today</b><br>
Join Brookside Properties and take the next step in your property management career. We&rsquo;re committed to your growth and success.</p></div><p></p>

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div><div></div><div><br>
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

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