assistant community director

Miami University

<div>Job Title
Associate Director, Community Standards
Department
Community Standards
Worker Type
Regular
Pay Type
Salary
Position Salary Minimum
$68,500
Position Salary Maximum
$68,500
Salary will be commensurate with the level of the position, education, and experience.
Scheduled Weekly Hours
40
Benefit Eligible
Yes
Screening Date
2026-04-27
Job Description Summary
The Associate Director (AD) of the Office of Community Standards reports directly to the Director of the Office of Community Standards. The Associate Director plays a central role in the administration of the student conduct process including supervision of two (2) assistant directors, case creation and assignment, serving as a university hearing officer, including reviewing, investigating, adjudicating, and managing conduct cases
Job Description
The Associate Director (AD) of the Office of Community Standards reports directly to the Director of the Office of Community Standards. The Associate Director plays a central role in the administration of the student conduct process including supervision of two (2) assistant directors, case creation and assignment, serving as a university hearing officer, including reviewing, investigating, adjudicating, and managing conduct cases. Additional tasks include but are not limited to: assisting with coordinating and facilitating programming and annual training of students, campus partners, and University hearing officers, assisting in the creation and assessment of annual learning outcomes and program goals, preparing and distributing statistical reports, and other duties as assigned. Additionally, the AD serves as the Director&rsquo;s designee in their absence, assuming responsibility for key functions of the office and representing the Office of Community Standards at division and institutional meetings, events, and functions as assigned by the Director.<ul><li>
Supervision<ul><li>
Provide direct supervision and coaching to two Assistant Directors, fostering a culture of high performance and professional growth.</li><li>
Conduct regular 1-on-1 meetings to provide feedback, remove barriers, and align individual goals with departmental priorities.</li><li>
Audit and review case adjudications performed by direct reports to ensure legal compliance, procedural accuracy, and adherence to University standards.</li><li>
Ensure consistency and equity in the adjudication process by regularly auditing case files and facilitating case management sessions between Assistant Directors.</li><li>
Oversee the annual performance evaluation process, establish annual goals and professional development plans in partnership with direct reports.</li><li>
Serve as a point of escalation for complex issues.</li></ul></li><li> 
Student Conduct Administration<ul><li>
Review all incoming incident reports each business day, creating and assigning cases per office protocol.</li><li>
Serve as primary liaison to the Office of Residence Life (ORL), including managing overall case distribution to ORL hearing officers.</li><li>
Serve as a University hearing officer by reviewing, investigating, adjudicating, and managing conduct cases.</li><li>
Advise students on their rights and responsibilities within the conduct process, providing clear and transparent communication.</li><li>
Manage a high volume of cases simultaneously, ensuring all deadlines for notice, hearings, and appeals are met in accordance with office expectations and due process.</li><li>
Maintain accurate records and prepare statistical reports related to student conduct.</li></ul></li><li>
Office Leadership &amp; Representation<ul><li>
Serve as the Director&rsquo;s designee in their absence, assuming responsibility for daily operations and staff coordination.</li><li>
Represent the Office of Community Standards at divisional and institutional meetings, events, and functions.</li><li>
Assist in developing, implementing, and assessing annual learning outcomes and program goals.</li><li>
Collaborate on the periodic review and revision of the Student Code of Conduct and office protocols to ensure alignment with emerging case law, legislative changes, and institutional values.</li></ul></li><li>
Training &amp; Education<ul><li>
Partner with the director to coordinate and facilitate programming and annual training for students, campus partners, and University hearing officers.</li><li>
Support ongoing education around student conduct policies and processes.</li></ul></li><li>
Compliance &amp; Professional Standards<ul><li>
Participate in all required professional development training(s) and proactively maintain all relevant professional certifications to ensure compliance and up-to-date knowledge.</li><li>
Ensure all work complies with state and federal laws (e.g., FERPA, the Clery Act, Collin&rsquo;s Law, the Stop Campus Hazing Act, Title VI, and Title IX), University policy, and best practices.</li><li>
Uphold impartiality, fairness, and sensitivity to the needs of all parties throughout the conduct process.</li><li>
Perform all other duties as assigned.</li></ul></li></ul>
Minimum Qualifications<ul><li>
Earned master&rsquo;s degree from an appropriately accredited institution in Student Affairs, Higher Education, Social Work, Law, or related field.</li><li>
3 years professional experience in Student Conduct or related field post completion of master&rsquo;s degree.</li></ul>
Preferred Qualifications<ul><li>
1 - 3 years of supervisory experience</li></ul> 
Required Knowledge, Skills, and Abilities<ul><li>
Demonstrated technological knowledge and computer literacy.</li><li>
Demonstrated knowledge of current issues in the field of student conduct, applicable legal and compliance issues, and best practices related to student conduct.</li><li>
Demonstrated commitment to student-centered practice.</li><li>
Excellent administrative, time management, and organizational skills.</li><li>
Commitment to high ethical practice and discretion when working with sensitive, confidential information.</li><li>
Demonstrated professional judgement and measured decision-making.</li><li>
Conflict de-escalation skills and the ability to maintain composure when working with distressed individuals.</li></ul> 
Preferred Knowledge, Skills, and Abilities<ul><li>
Demonstrated experience with Maxient Software.</li><li>
Demonstrated assessment skills; ability to analyze, summarize, and effectively present data/results</li><li>
Exceptional interpersonal, presentation, verbal, and written communication skills.</li><li>
Eagerness to work collaboratively and effectively with a wide range of stakeholders (e.g., students, faculty, staff, and community agencies).</li><li>
Knowledge, understanding, and effective application of human and student development theories.</li><li>
Crisis management and emergency response skills; including an ability to manage high-pressure situations ethically, effectively, efficiently, and consistently.</li></ul> 
This is a 12-month, 100% time, on-campus, annually renewable position with salary and benefits.
Additional Position Information (if applicable)
Required Application Documents
Resume/CV and Cover Letter
Special Instructions (if applicable)
None
Additional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote Work 
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. 
Reasonable Accommodations 
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement 
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University&rsquo;s mission and core values, please visit the Mission and Core Values webpage. 
Equal Opportunity/Affirmative Action Statement 
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act 
As part of the University&rsquo;s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University&rsquo;s Annual Security &amp; Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security &amp; Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223. 
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.</div>

Associate Director, Community Standards

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div> 
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement 
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div>
Physical Requirements:</div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div>
Work Environment:</div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div> 
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community 
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates 
</li><li>
Employer-paid employee assistance, mental health, and wellness programs 
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance 
</li><li>
401(k) with robust company match 
</li><li>
Opportunities for professional development, career growth, and role-based learning plans 
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) 
</li><li>
Paid time off plus floating holidays and volunteer days 
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><div> 
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div> 
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div> 
RPM Living is an Equal Opportunity Employer.</div><div></div><div> 
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

Assistant Community Manager

Mark-Taylor Residential

<div>Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we&rsquo;ve built and managed Arizona&rsquo;s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.
We are proud to be recognized as Ranking Arizona&rsquo;s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.
Our communities are growing and so are our teams! We&rsquo;re hiring an Assistant Community Manager at Brix Warehouse District in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.
Why You&rsquo;ll Love working at Mark-Taylor<ul><li>
Employee rent discounts.*</li><li>
Access to all Mark-Taylor amenities.</li><li>
Employee appreciation events.</li><li>
Opportunities for career growth.</li><li>
401(k) with robust company match.**</li><li>
Paid time off, sick time, holidays, and volunteer time.**</li><li>
Comprehensive Medical, Dental, and Vision benefits.**</li></ul>
Compensation<ul><li>
The anticipated base pay range for this position is $25.50/hour.</li><li>
In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.</li></ul>
Requirements:
<ul><li>Minimum of two (2) years of experience working in Luxury Property Management or Luxury Hospitality as an Assistant Community Manager, Senior Leasing Consultant, or similar titles.</li><li>
Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.</li><li>
Demonstrated coaching and development ability.</li><li>
Associate's degree preferred or equivalent professional experience.</li><li>
Financial acumen with high proficiency in Microsoft Office Suite including Excel.</li><li>
Excellent communication skills and professional presence.</li><li>
Experience using Resman, Yardi, or similar platforms is especially desirable</li><li>
A basic understanding of written and verbal English</li></ul>
In This Role You Will<ul><li>
Manage various community-specific accounting activities, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, and ensuring apartment homes are ready for move-in.</li><li>
Ensure all proper legal documents are processed and properly served to the resident(s).</li><li>
Assist in lease transactions by preparing leases, gathering applicants' history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.</li><li>
Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.</li><li>
Knowledgably respond to inquiries about the community, repairs, rent, and policies.</li><li>
Contribute to community cleanliness and curb appeal on an ongoing basis.</li><li>
Assist in planning and participating in resident functions as directed by the Community Manager.</li><li>
Assist with all leasing responsibilities as needed.</li></ul>
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.<ul><li>Housing discounts are subject to availability at each community.</li></ul>
**Benefits offered for full-time employees.</div>

Assistant Community Manager (Brix Warehouse District)

Western National Property Management

<div>Choose a job you love, and you will never have to work a day in your life. -Confucius

You will love working at Western! Why? Because we make a difference in the lives of others. The work we do is really important and while we&rsquo;re at it, we know you&rsquo;ll have fun, you&rsquo;ll be rewarded, and you&rsquo;ll be enveloped in the spirit of community within our communities. Together we bring out the best version of ourselves, our teammates, our residents.

Why else will you love working at Western? Well, let&rsquo;s not forget our competitive pay, multiple bonus programs, great benefits (like health insurance, 401(k) matches, vacay, personal time off including major holidays), plus annual award and recognition events, opportunities for advancement (lots of promotion from within!) and an in-house Training Academy to get you to where you want to go.

This position is offering $27.00 to $30.00 per hour depending on experience, with the ability to earn thousands in bonus potential, plus benefits!

Your Part:
As an Assistant Community Manager, we know you&rsquo;re polished, engaging, and energetic. You like people and you&rsquo;re pretty darn good at customer service. You have current or previous multifamily property management experience. Your commitment to apply your very best in a high-energy environment is what makes you special. You have the &ldquo;it&rdquo; factor.

Our Part:

We support you in every aspect of management and provide you with the multimillion-dollar community asset to lead. We are responsible for creating an environment for our residents that exemplifies California living at its best. We are also responsible for the daily operations and financial performance of the community, optimizing net operating income, and carrying out the objectives of ownership. That&rsquo;s where you come in - to help us accomplish just that! You are the backbone of the community working with the Community Manager and maintenance team.

What We&rsquo;d Love for You to Bring to the Table as an Assistant Community/Resident Manager:
You have a previous background as a Assistant Community Manager or perhaps even as a former Leasing Manager looking to take yourself to the next level. You may even have a little experience in financial statements, budget preparation, and monthly reporting. You understand the importance of maintenance operations, landlord tenant law, and fair employment and housing laws. You&rsquo;ve got computer skills (who doesn&rsquo;t?!) and you&rsquo;re very familiar with Microsoft Word, Excel, and Outlook. If you&rsquo;ve got Yardi Voyager experience, that&rsquo;s an extra point for you! You have a High School Diploma or GED equivalent. If you have a college degree, we&rsquo;re impressed.

Stuff We&rsquo;re Supposed to Tell you:
Western National Group/Western National Property Management is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.
We can&rsquo;t wait to meet you!</div>

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for an Assistant Community Manager at Arlington View Terrace, an apartment community located in Arlington, VA.</div><div></div><div> 
The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.</div>
Responsibilities:
<ul><li>Managing administration of property operations and leasing office for a 400 or less unit property.</li><li>
Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI.</li><li>
Coordinating the maintenance of property grounds and service requests.</li><li>
Providing a quality living environment for residents and positive work environment for team members.</li><li>
Working with the marketing team to achieve maximum occupancy at property.</li><li>
Handling of all aged delinquency collection practices.</li><li>
Processing all move in and move out protocols to insure proper accounting of resident ledgers.</li><li>
The processing of all renewals.</li><li>
Handle all leasing overflow of showing apartments and following up on traffic.</li><li>
Providing excellent customer service to residents and prospects.</li><li>
Help manage efficient rental collections, rent postings, and daily deposits.</li><li>
Contribute to achievement of team goals, leasing benchmarks, and resident retention.</li><li>
Support outreach initiatives that effectively market/promote the property.</li><li>
Understand the current sub-market and mentor others to ensure their comprehension.</li><li>
Lead by example to help maintain a high-performing, customer-focused team.</li><li>
Contribute to resident satisfaction and the achievement of property goals.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>2+ years of residential property management experience or a 4-year Bachelor&rsquo;s Degree in a related field.</li><li>
Computer Proficiency and knowledge of Microsoft Office Suite.</li><li>
Proven track record of success with the leasing process.</li><li>
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.</li><li>
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Strong financial analysis, budgeting, and P&amp;L management skills.</li><li>
Experience in luxury or market-rate segment is preferred.</li><li>
Extensive knowledge of Property Management software programs.</li><li>
If in New Jersey, must obtain Real Estate License within 120 days of the hire date.</li></ul></div>

The Dinerstein Companies

<div>Are you ready to be the cornerstone of our community, managing operations and fostering connections that transcend the basic introductions? If you're passionate about people and property, this is the role you've been waiting for! 
 
As one of the nation&rsquo;s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation&rsquo;s finest apartment communities, with over sixty years in business. Whether it&rsquo;s luxury mid-rise, high-rise residences or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities. 
 
We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.
 
 
As the Assistant Manager, you will play a critical role in our community. You will have the mojo and constantly work to improve our community&rsquo;s operations. You will wear many hats and understand the general workings of an apartment community from the ground up. You will deliver top-notch service to all our clients and residents. You will be expected to work accurately, effectively, and efficiently.
 
 
As our Assistant Community Manager, you will be expected to:<ul><li>
Process renter&rsquo;s applications for approval.</li><li>
Address matters involving residents and their needs.</li><li>
Contribute to the community's success by maintaining all aspects of bookkeeping and general administrative responsibility in the office.</li><li>
Handle all AR.</li><li>
Help ensure that invoices are processed (manager specific).</li><li>
Maintain and review individual resident lease file documents for accuracy.</li><li>
Ensure vendor documents meet compliance requirements.</li><li>
Reconcile property accounts monthly.</li><li>
Process move-ins and move-outs.</li><li>
Leasing activity - phone calls, emails, touring, and leasing apartments.</li><li>
Follow up on delinquent accounts.</li></ul>
To thrive, you should have:<ul><li>
2 years of experience as an Assistant Manager or Bookkeeping role in multifamily housing.</li><li>
Prior experience with affordable/income-restricted and high-end communities is a plus.</li><li>
Knowledge of generally accepted accounting principles.</li><li>
High school diploma or GED certificate.</li><li>
Must meet company background investigation, credit screening, and drug screening.</li><li>
Valid driver&rsquo;s license.</li></ul>
Best-in-Class Benefits and Perks: 
We value our employees&rsquo; time and efforts. Our commitment to your success is enhanced by competitive compensation and an extensive benefits package including:<ul><li>
Comprehensive health coverage: Medical, dental, and vision insurance provided.</li><li>
Robust retirement planning: 401(k) plan available with employer matching.</li><li>
Financial security: Life and disability insurance for added protection.</li><li>
Flexible financial options: Health savings and flexible spending accounts are offered.</li><li>
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.</li></ul>
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. 
 
Apply Today! 
Are you ready to be the driving force behind our community, where connections flourish, neighbors become friends, and the sense of home is palpable? Take the first step in joining us by submitting your resume to: 
 
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law</div>

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