assistant manager

account manager

marketing coordinator

administrative assistant

assistant store manager

assistant community manager

Fortis Property Management

<div>Description:
<p>
Fortis Property Management Job Description</p><p><b>
Job Title: Assistant Community Manager</b></p><p><b>
Weekly Hours: 40</b></p><p><b>
Department: Operations</b></p><p><b>
Prepared by: Human Resources</b></p><p><b>
Reports to: Community Manager</b></p><p><b>
Position Overview:</b></p><p>
Help people find their new homes! Your main focus as a assistant manager here at * insert property name* is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every Assistant Manager on the Fortis team.</p><p>
The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi.</p><p><b>
Why work for us?</b></p><p>
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.</p><p>
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.</p><p><b>
Principal Duties and Responsibilities (Essential Functions**)</b>:</p><p>
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:</p><p>
The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for:</p><p><i>
Financial</i></p><p>
? Assist in the preparation of the annual operating budget</p><p>
? Collect all rents and other incomes while controlling property expenses within the guidelines of the budget</p><p>
? Ensure all bank deposits are made in accordance with Company policy and procedures</p><p>
? Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)</p><p>
? All on-site accounting functions</p><p>
? Collect and process all payroll for the community</p><p><i>
Resident Relations</i></p><p>
? Provide superior customer service</p><p>
? Resolve resident concerns</p><p><i>
Staff Relations and Administration</i></p><p>
? Management of the community in the absence of the Community Manager</p><p>
? Adherence to and proper implementation of all Fortis Properties Management policies and procedures</p><p>
? Thorough knowledge of the computer system</p><p>
? Knowledge of and adherence to the following:</p><ul><li>
Fair Housing policies and procedures</li><li>
Life/Safety issues</li><li>
ADA, OSHA, EPA policies and procedures</li></ul><p>
? Other duties as needed or required</p><p><b>
Supervision Received:</b></p><p>
The Assistant Manager will report to the Community Manager and/or Regional Property Manager.</p><p><b>
Supervision Exercised:</b></p><p>
The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.</p><p><b>
Qualifications &amp; Skills:</b></p><p>
? Education</p><ul><li>
Two or four year college degree preferred</li><li>
High School graduate or equivalent</li></ul><p>
? Experience</p><ul><li>
Minimum of 1-3 years multi-family property management.</li><li>
Strong marketing and sales background</li><li>
Accounting system functions</li></ul><p>
? Special Skills</p><ul><li>
Ability to successfully interact with people</li><li>
Organizational skills</li><li>
Computer literate with the following software:</li><li>
Yardi</li><li>
Knock</li><li>
Rent Cafe</li><li>
Microsoft Office (Word, Excel)</li><li>
Strong communication skills both orally and written</li><li>
Good decision making ability</li><li>
Professional image</li><li>
Bilingual is a must</li></ul>
Requirements:
<p>
Bilingual a Must</p><p>
Must have experience as an ACM or Manager.</p></div><br /> <div id='job-id'>Job Id: lJ40VPkU4bgE7ncQrWKG3JW1gq2FoNZ+HzqWqaI447YucyslWIQGhwaB0+eJ+KPepz4iCnvH3v68m3FKgAOm0AfyprkAEGfNpJd7odzWgOMdgSmPh/ZpDjdfcjc/6G2s+de342/0pVjWdwTBMpKRtqrWxLHoSzv7S7wZwWRE/B+hL69HO4YH3dR4fQnKMjOUxeLKZEm1VLuIQFV8aFnvQ18PhuqmSg==</div>

Assistant Community Manager

Western National Property Management

<p></p><div><p><b>Choose a job you love, and you will never have to work a day in your life. -Confucius</b></p>
<p>
You will love working at Western! Why? Because we make a difference in the lives of others. The work we do is really important and while we&rsquo;re at it, we know you&rsquo;ll have fun, you&rsquo;ll be rewarded, and you&rsquo;ll be enveloped in the spirit of community within our communities. Together we bring out the best version of ourselves, our teammates, our residents.</p>
<p>
Why else will you love working at Western? Well, let&rsquo;s not forget our competitive pay, multiple bonus programs, great benefits <i>(like health insurance, 401(k) matches, vacay, personal time off including major holidays</i>), plus annual award and recognition events, opportunities for advancement<i> (lots of promotion from within!)</i> and an in-house Training Academy to get you to where you want to go.</p>
<p><b>
This position is offering $27.00 to $31.00per hour based on experience, with the ability to earn thousands in bonus potential, plus benefits!</b></p>
<p><b>
Your Part:
</b></p><p>As an <b>Assistant Community Manager</b> we know you&rsquo;re polished, engaging, and energetic. You like people and you&rsquo;re pretty darn good at customer service. You have current or previous multifamily property management experience. Your commitment to apply your very best in a high-energy environment is what makes you special. You have the &ldquo;it&rdquo; factor.</p>
<p><b>
Our Part:</b></p>
<p>
We support you in every aspect of management and provide you with the multimillion-dollar community asset to lead. We are responsible for creating an environment for our residents that exemplifies California living at its best. We are also responsible for the daily operations and financial performance of the community, optimizing net operating income, and carrying out the objectives of ownership. That&rsquo;s where you come in - to help us accomplish just that! You are the backbone of the community working with the Community Manager and maintenance team.</p>
<p><b>
What We&rsquo;d Love for You to Bring to the Table as an Assistant Community/Resident Manager:
</b></p><p>You have a previous background as an Assistant Community Manager or perhaps even as a former Leasing Manager looking to take yourself to the next level. You may even have a little experience in financial statements, budget preparation, and monthly reporting. You understand the importance of maintenance operations, landlord tenant law, and fair employment and housing laws. You&rsquo;ve got computer skills <i>(who doesn&rsquo;t?!)</i> and you&rsquo;re very familiar with Microsoft Word, Excel, and Outlook. If you&rsquo;ve got Yardi Voyager experience, that&rsquo;s an extra point for you! You have a High School Diploma or GED equivalent. If you have a college degree, we&rsquo;re impressed.</p>
<p><b>
Stuff We&rsquo;re Supposed to Tell you:
</b></p><p><b>Western National Group/Western National Property Management </b>is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability, mental and physical, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, and military and veteran status or any other legally protected status.</p>
<p><b><i>
We can&rsquo;t wait to meet you!</i></b></p><p></p><p><br>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div><br /> <div id='job-id'>Job Id: Ac+Nc6IheQHUjpoR7khBVi1QIsTgQpDMrElrYGQUzS4WopBUinZhYAAtRwo7Ik/zzQejAoKYnAf/rFqLLYKTBNzs4hXeoVK/m0QPmuEOaykFClrdC6dFVu17D2JH96gaNLDqLQ25pLGlypo3aTw7nqpUFj0kHl4Pn7gm2WbdQ4y4+vlzaRsuW5gixsJYE2kdnGstVAKiJnwWzv4m/b0MZVsG/txQP90L5pLppgMwpUTKGw1Fk5wKM77avQDJ3Dw0Fu/nqWIiD7PPhUGSTW/th01bDDN419f4WqqsBGZsdZXpXzRagw==</div>

Towne Properties

<div>Description:
<p>
Love Where You Work!</p><p>
At <b>Towne Properties</b>, we do not just build communities, we build careers. As a recognized leader in the property management industry, we are proud to be an employer of choice for our associates. Our team is growing, and we are looking for talented individuals like you!</p><p><b><i>
Position:</i></b> Assistant Community Manager<br>
<b><i>Location:</i></b> Prescott Place Apartments &ndash; Columbus, OH<br>
<b><i>Office Hours:</i></b> Tuesday-Saturday from 9am to 6pm</p><p><b><i>
Pay Rate:</i></b> $20-$23/hour, plus commissions and bonuses!</p><p><b>
What We Are Looking For:</b></p><ul><li>
Minimum of 2 years&rsquo; experience in property management or leasing, preferably in multifamily housing</li><li>
Teamwork and collaboration.</li><li>
Proficient in Microsoft Office (Excel, Word, Outlook).</li><li>
Strong verbal and written skills with excellent customer service.</li><li>
Meticulous with effective time management and multitasking abilities.</li><li>
Sales, marketing, legal knowledge, and negotiating skills.</li><li>
Able to manage and resolve a variety of challenges.</li><li>
Possession of a valid driver&rsquo;s license, reliable vehicle, and auto-insurance.</li><li>
Willing to submit to drug and background checks upon receiving a job offer.</li></ul><p><b>
Other Helpful Skills and Competencies:</b></p><ul><li>
NALP&reg; designation through NAA</li><li>
Yardi experience</li><li>
Social media skills</li></ul><p><b>
What You'll Do:</b></p><ul><li>
Welcome prospective residents, provide community tours, and manage lease explanations.</li><li>
Support daily property operations in a fast-paced environment to meet financial and operational goals.</li><li>
Ensure the property and apartments are in top condition and ready for new leases.</li><li>
Help build and lead a cohesive team to achieve property objectives.</li><li>
Conduct leasing activities and maintain accurate records in Yardi.</li><li>
Oversee move-ins, move-outs, and prepare lease paperwork.</li><li>
Maintain resident records, including tracking payments for rent, deposits, and application fees. Issue necessary notices (i.e., past due payments, eviction, returned checks).</li><li>
Prepare reports, manage resident files, and assist with renewals and community events.</li><li>
Stay updated on local competition and marketing trends.</li><li>
Contribute to financial goals by managing rent collection and delinquent accounts.</li><li>
Assist the Community Manager with various property management duties.</li></ul><p><b>
Why Towne Properties is a Great Place to Work:</b></p><ul><li><b>
Benefits:</b> 401(k) with company match, paid holidays, vacation days, sick, and personal time.</li><li><b>
Health &amp; Wellness:</b> Medical/Dental/Vision options, plus Flexible Spending Accounts.</li><li><b>
Professional Development:</b> Ongoing paid training from <b>Towne University</b> and professional development opportunities.</li><li><b>
Work Environment:</b> A supportive and collaborative work environment.</li><li><b>
Impact:</b> The chance to make a meaningful impact in our communities.</li></ul><p><b>
Career Growth Opportunities:</b></p><p>
Through impressive performance and <b>Towne University</b> training, Assistant Community Managers are well-prepared to advance into roles such as:</p><ul><li>
Community Manager</li><li>
Assistant Property Manager</li><li>
Property Manager</li></ul><p>
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.</p><p><b><i>
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.</i></b></p><br>
Requirements:
<ul><li>Minimum of 2 years&rsquo; experience in property management or leasing</li><li>
A valid driver&rsquo;s license, reliable vehicle, and auto-insurance</li><li>
Proficient in Microsoft Office (Excel, Word, Outlook)</li></ul></div><br /> <div id='job-id'>Job Id: s6FcuC1IMRUngUOiYteeE7BBJlA3hWKw14I9LVSfIn5c32IqcGWcLtCExEEeOCgFP/o08GsLGB/5ivfmpiR1KSb2svKkdVvtYxcqLxd2q1BD7xkbTYJL8K6AbLcwcEQ2BqggV0e2Ntbv+okB47X4L10yY285WXA5kB8iYFekxmakVjCPrrkLRZOQ4qu5QcqApe6/LzeGtJXZtHen</div>

Bode

<div>Description:
<p><b>
Position Summary</b></p><p>
The Assistant Community Manager supports the Community Manager in maintaining operational standards and achieving business objectives. This role requires leadership, strong customer service, and the ability to oversee daily operations in the absence of the Community Manager. The Assistant Community Manager also assists in scheduling, task delegation, and team development to drive performance and resident satisfaction.</p><p><b>
Key Responsibilities</b></p><p><b>
Sales &amp; Marketing</b></p><p>
Greet prospective residents, establish a personal connection, and assess their needs.</p><p>
Handle incoming calls, addressing prospect inquiries, resident concerns, and service requests.</p><p>
Process lease applications, verify applicant qualifications, and communicate results promptly.</p><p>
Conduct regular market surveys by researching competitors&rsquo; pricing, promotions, and amenities.</p><p>
Maintain accurate leasing data and generate reports as requested.</p><p>
Ensure the office, clubhouse, model units, and available apartments are in excellent condition.</p><p>
Assist in managing social media content and marketing efforts as directed.</p><p>
Prepare for resident move-ins by conducting unit walkthroughs and assembling welcome packages.</p><p>
Stay informed about the surrounding neighborhood to provide valuable insights to prospects and residents.</p><p><b>
Operations &amp; Compliance</b></p><p>
Accept rental payments and process deposits.</p><p>
Maintain accurate financial and resident records in Appfolio, ensuring timely updates.</p><p>
Issue notices, including late payment, eviction, and returned check memos as needed.</p><p>
Participate in revenue management calls when applicable.</p><p>
Supervise Leasing Consultants and Concierge team members based on staffing needs.</p><p>
Process new leases, renewals, and required addendums.</p><p>
Ensure compliance with company policies, Fair Housing regulations, and all applicable laws.</p><p>
Assist in resident communications, including notices, updates, and service requests.</p><p>
Maintain accurate reporting on notices to vacate, vacancies, and resident activity.</p><p>
Attend training sessions and company meetings as required.</p><p><b>
Customer Service &amp; Resident Relations</b></p><p>
Communicate service standards and expectations to residents.</p><p>
Take ownership of resident concerns, ensuring timely and professional resolution.</p><p>
Support new residents throughout the move-in process.</p><p>
Assist with lease renewals, move-outs, and resident transfers.</p><p>
Develop initiatives to improve resident satisfaction and retention.</p><p>
Follow up on service requests to ensure completion and resident satisfaction.</p><p>
Conduct property inspections, report maintenance needs, and maintain community cleanliness.</p>
Requirements:
<p><b>
Qualifications</b></p><p><b>
Education &amp; Experience</b></p><p>
High school diploma or equivalent (GED) required; Bachelor's degree preferred.</p><p>
Minimum of one year of property leasing experience (required).</p><p>
One year of experience as an Assistant Community Manager (preferred).</p><p>
Experience with Fair Housing regulations (required).</p><p>
Experience with MFTE programs (preferred).</p><p>
Proficiency in Appfolio and Google Suite (preferred).</p><p>
Background in multifamily property management, retail sales, or hospitality.</p><p><b>
Skills &amp; Competencies</b></p><p>
Strong verbal and written communication skills.</p><p>
Ability to resolve resident concerns professionally and efficiently.</p><p>
Knowledge of local market conditions, competitive properties, and pricing trends.</p><p>
Competence in managing administrative tasks, financial records, and lease documents.</p><p>
Proficiency in operating office equipment and technology (tablets, fobs, property management software).</p><p>
Basic arithmetic skills (addition, subtraction, multiplication, and division).</p><p>
Ability to commute reliably or relocate before employment.</p><p>
Flexible to work weekends and assigned schedules.</p><p><b>
Benefits</b></p><p>
Competitive compensation.</p><p>
Comprehensive medical, dental, and vision coverage.</p><p>
401(k) retirement plan.</p><p>
Paid time off, including six paid holidays.</p></div><br /> <div id='job-id'>Job Id: siRTzrdVFb5UvwkXdwGEDyA87QTPlyavKx0lBOavjc1PSaQ1wKSL9HHmrBPd34wyKxs+KwGBt3q/gXVwkDuadq6lFTahrWloA5blxwiCsDxXbdPO8CUX6S0izykCstHP14wQUnmFp2vViaFKnyGGVqFjAzXjZwzFMguirZ9+8ply2hY0y70tH3Ub6sQZgN0H</div>

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><br>
<div></div>
Position Summary:
<div>
The Assistant Community Manager will assist in overseeing day-to-day operations at one of our apartment communities. They are responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, and resident relations for the community.<b><i>
</i></b></div>Responsibilities:
<ul><li>Performs marketing and leasing functions to maintain budgeted or greater occupancy for the property</li><li>
Implements effective resident retention programs, such as move-in and service follow up</li><li>
Maintains good resident relations and the ability to respond to resident concerns to avoid escalation of the problem</li><li>
Collect rents and make daily deposits and reconciliations monthly</li><li>
Enforce rent collection policy</li><li>
Responsible for processing invoices</li><li>
Monitor renewals. Distribute and follow-up on renewal notices</li><li>
Prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations and Roscoe&rsquo;s policies</li><li>
Produce monthly reports for Property Manager</li></ul>
Education and Experience:
<ul><li>Qualified candidates will have 2+ years tax credit experience</li><li>
Related multi-family property management experience</li><li>
HUD rules and regulations, as well as policies and procedures of low-income housing programs</li><li>
Experience with OneSite software a plus</li><li>
Strong leadership and management skills are essential</li><li>
Ability to work a flexible schedule, including evenings and weekends</li><li>
A current, valid Driver License is required</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div></div>

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li><li>
Valid driver&rsquo;s license &ndash; Required</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div></div><br /> <div id='job-id'>Job Id: /EGRYx4tV6tQb38WIGVhJjgzmErdhsMORqVs4EIPZf+USVhfWJJxZVKKZYC6FgafdXzey7kJPMU3ZauU1+mG8joqga8scD5bURyQSjQzHx7i+UGJfmuo6c6AzNpyRVBRHqFsjlPjIft/jBAR5Q+BbcVoBeyGqAL8oEyJbKs4zowNKxhs99yHkU0I9k+Alr07xQ5WT+mjRumfLl1AaGeI9MuF2tbLTtyr/4j78F0+21qdteJMTxgWWI/hrJiNAdD6TC1X+dekSWwNYJQjmJR/ldXfr3J/4DdgQyZUOA==</div>

Mill Creek Residential Trust

<div><div><i>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.</i> <i>We want you to know that we encourage you to apply if this job excites you, even if you don&rsquo;t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</i></div><div></div><div>
The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the &ldquo;Manager on Duty&rdquo; (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.</div><div></div><div>
Essential Functions/Responsibilities</div><div></div><div>
Sales and Marketing</div><ul><li>
Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>
Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>
Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>
Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>
Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>
Ensure the office, clubroom, apartment models, and &ldquo;market ready&rdquo; units are in impeccable condition</li><li>
Assist in Social Media advertising as directed by the Manager</li><li>
Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>
Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Operational Standards</div><ul><li>
Accept rents and make deposits</li><li>
Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis. Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>
Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>
Participate in Revenue Management calls when applicable</li><li>
Oversee normal duties of Concierge and Leasing Consultants (based on Manager&rsquo;s request and staffing structure)</li><li>
Complete all new lease and renewal paperwork, including related addendums</li><li>
Complete resident communications when applicable</li><li>
Attend training classes/meetings as required or recommended by management</li><li>
Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>
Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>
Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Customer Service</div><ul><li>
Understand and support the customer experience vision for Mill Creek Residential</li><li>
Communicate service guarantees and customer service standards to prospective and current residents</li><li>
Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>
Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>
Contribute ideas for improving resident satisfaction to the Community Manager</li><li>
Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>
Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>
Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>
Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>
Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>
Address and complete all other duties as assigned</li></ul><div></div><div>
Education and/or Experience</div><ul><li>
High School diploma or equivalent (GED), Bachelor&rsquo;s degree preferred</li><li>
2 years multi-family leasing or related property management experience or equivalent experience</li><li>
Commitment to, and passionate for, providing outstanding customer service</li><li>
Strong communication skills (written and verbal)</li><li>
Multi Family or related property management experience, retails sales or hospitality experience</li></ul><div></div><div>
Skills/Specialized Knowledge</div><ul><li>
Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>
Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>
In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>
Continuous research of area competitors such as pricing, amenities, features etc.</li><li>
Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>
Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>
Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>
Capable of travelling between two or more communities, if necessary</li><li>
Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><div></div><div>
About the Benefits of joining the Mill Creek Team</div><ul><li><div>
Competitive compensation</div></li><li><div>
Comprehensive medical, dental and vision</div></li><li><div>
Employer sponsored short and long term disability, Life and ADD insurance</div></li><li><div>
401k with employer matching</div></li><li><div>
Paid time off benefits: Vacation, Sick, Holidays</div></li></ul><div></div><div><i>
Mill Creek is an Equal Opportunity Employer</i></div><div>
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</div></div><br /> <div id='job-id'>Job Id: 3EoOCsT9W2rXqc5+4bYudmubpNDIYNWVAQl41c+K7HJYNcI8mn0t1FQariIFf4IjPY/t7y1XnOkumx1FfO698on3kW2f4gX2ywDkYAiF4XNu+MCaXBI7p4Eshh1I+qWVpASuk/Dao0rqbwnfFVqsRXco2bOqCHwLmxo9rx5zNnOg6vLBN+FN5IBcTQ==</div>

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