assistant community manager

Hawthorne Residential Partners

<div>Assistant Community Manager 


At Hawthorne Residential Partners, we're looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day.
As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast&mdash;we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn.

If you're looking for a place where your work truly matters, Come Join Us! 


Assistant Community Manager | Job Overview

As an Assistant Community Manager, you play a vital role in supporting the community's day-to-day success. From leasing and resident relations to financial tasks like rent collection and renewals, you help keep everything running smoothly. Partnering closely with the Community Manager, you'll lead by example, resolve resident concerns, and ensure both the team and community feel supported and empowered to thrive! 


Assistant Community Manager| Education, Experience, and License Qualifications
Education:
<ul>
<li>High School or GED equivalent</li>
</ul>
Experience:
<ul>
<li>Two years of property management experience is preferred</li>
<li>Six months previous assistant community manager experience is preferred</li>
</ul>
Licenses &amp; Certifications:
<ul>
<li>Valid Driver's License</li>
<li>A Certified Apartment Leasing Professional Accreditation (CALP) is a plus</li></ul> 


Assistant Community Manager | Job Functions

Leasing &amp; Occupancy
<ul>
<li>Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process</li>
<li>Identify prospect needs, showcase available homes, and invite them to join the community</li>
<li>Ensure lease applications, renewals, and related documents are completed accurately and on time</li>
<li>Meet occupancy goals through strong leasing performance and resident retention &bull; Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement</li>
<li>Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented</li>
</ul>
Financial &amp; Administrative
<ul>
<li>Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing</li>
<li>Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed</li>
<li>Conduct regular ledger reviews to verify billing, payment applications, and account accuracy</li>
<li>Assist with financial reporting and documentation for Community Manager and regional leadership</li>
</ul>
Leadership &amp; Team Support
<ul>
<li>Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum</li>
<li>Support a positive and productive work environment through clear communication and goal-setting</li>
<li>Help prioritize daily tasks to ensure smooth operations and exceptional resident service</li>
<li>Respond to resident concerns and deescalate issues with professionalism, empathy, and follow-through</li>
</ul>
What Makes Someone SOAR in This Role?
<ul>
<li>Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.</li>
<li>Financial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints.</li>
<li>Conflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively.</li>
<li>People Service &amp; Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.</li>
<li>Problem-solving: The skill to pinpoint crucial challenges and deliver impactful, efficient solutions that drive results.</li></ul> 


Work Schedule:

Office Hours:

Our leasing office is open Monday&ndash;Friday, 9:00 AM&ndash;6:00 PM, and Saturdays, 10:00 AM&ndash;4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule.

Evening and weekend availability may be required for resident events or based on the unique needs of the community. 


Hawthorne's Total Rewards Package | Compensation and Benefits

Assistant Community Manager-Specific Benefits: All Assistant Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their hourly compensation.
Professional Benefits: Assistant Community Manager Today &ndash; Community Manager Tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. 

Personal Benefits:
<ul>
<li>Free Dental Insurance</li>
<li>Comprehensive and Affordable Plans for Medical and Vision Coverage &bull; Health and Wellness Incentives</li>
<li>401k Retirement Match Program</li>
<li>Paid Time Off- including your birthday!</li>
<li>Paid Sick Time Off</li>
<li>Pet Insurance Plans</li>
<li>Paid Maternity, Paternity, and Adoption Leave Options</li>
<li>Telehealth &ndash; Access to Doctors 24/7/365</li>
<li>Company Paid Life Insurance</li>
<li>Retirement Planning</li>
</ul><div>
Hawthorne is an equal opportunity employer.</div></div>

Assistant Community Manager

Neighborly Ventures

<div>Neighborly Communities is searching for an Assistant Community Manager to join our team at Keizer Station! 
Pay Range: $18.00-$24.50 


Our Mission
Neighborly Communities&rsquo; mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington and Utah multi-family markets. 
General Description

The role of Assistant Community Manager is essential in supporting the Community Manager with the daily operations of the property. This position involves actively delivering high-quality customer service to both current and prospective residents. The Assistant Community Manager will help the Community Manager with financial and property operations and provide support to the maintenance and leasing staff as needed. Reporting directly to the Community Manager, the Assistant Community Manager will maintain proficiency in all relevant platforms, understand landlord-tenant laws, efficiently lease available units, and assist the Community Manager with other operational tasks. 
Supervisory Responsibilities

This position has no supervisory responsibilities. 
Essential Duties and Responsibilities

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support the success of the community and company objectives.
<ul>
<li>Assist the Community Manager with the administration, improvement, maintenance, and general operations of Neighborly Communities properties.</li>
<li>Maintain a thorough understanding of all fair housing regulations.</li>
<li>Adhere to all fair housing regulations.</li>
<li>Help resolve operational and residential issues that may arise from residents, vendors, etc.</li>
<li>Provide exceptional customer service to residents by striving to exceed their expectations.</li>
<li>Maintain regular and reliable on-site or in-office attendance in accordance with the attendance policy outlined in the personnel manual.</li>
<li>Assist in compiling reports in a timely manner as assigned by the Community Manager, including but not limited to performance standards, asset management reports, budget reports, and delinquency reports.</li>
<li>Work with the Community Manager and Accounting team on final accounting statements as assigned.</li>
<li>Adhere to the community&rsquo;s operational policies and procedures for various tasks, including but not limited to monthly lease expirations and renewals, market surveys, weekly census reports, applicant screenings, application processes, auditing of resident files, and move-in/move-out processes.</li>
<li>Participate actively in Safety Meetings in collaboration with the Service Manager, if applicable.</li>
<li>Help create and coordinate resident retention events.</li>
<li>Serve as a resource for all team members, both in the office and maintenance.</li>
<li>Maintain expert-level proficiency in all property management platforms, including but not limited to: ResMan, Tenant Tech, Leonardo, and SharePoint.</li>
<li>Demonstrate self-accountability by scheduling, preparing, and conducting monthly 3A+ SAM meetings with your supervisor, and reporting the outcomes of these meetings to Human Resources.</li>
<li>Embrace the principles of the Outward Mindset</li>
<li>Complete all necessary and assigned training through GraceHill and any other required classes or seminars, such as Outward Mindset Gatherings and Outward Performance training.</li>
<li>Perform other related duties as assigned by management.</li></ul> 


Required Knowledge, Skills, and Abilities
<ul>
<li>Ability to manage difficult or emotional situations using an outward mindset.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Exceptional problem-solving abilities.</li>
<li>Strong customer service skills.</li>
<li>Motivated to respond promptly to the needs and requests of the Community Manager.</li>
<li>Strong organizational and time management skills, along with effective communication.</li>
<li>Working knowledge of Fair Housing Guidelines.</li>
<li>General understanding of Low-Income Fair Housing Guidelines (if applying to an affordable property)</li>
<li>Committed to acting with integrity, professionalism, and confidentiality.</li>
<li>Proficient in Microsoft Office Suite, property management software, and Tenant Tech.</li>
<li>Ability to interact with others while emphasizing the principles of an outward mindset.</li></ul> 


Education and Experience
<ul>
<li>High school diploma or equivalent.</li>
<li>At least one (1) year of Property Management experience.</li></ul> 


Certificates, Licenses, Registrations
<ul>
<li>Fair Housing certification.</li></ul> 


Physical Demands and Work Environment
<ul>
<li>Frequently required to stand.</li>
<li>Frequently required to walk.</li>
<li>Frequently required to sit.</li>
<li>Frequently required to utilize hand and finger dexterity.</li>
<li>Frequently required to travel to sister properties and other Neighborly functions.</li>
<li>Occasionally required to climb, balance, bend, stoop, kneel or crawl.</li>
<li>Continually required to talk or hear.</li>
<li>Continually Required to work in an on-site office setting during all open business hours.</li>
<li>Frequently exposed to outside weather conditions.</li>
<li>Occasionally exposed to bloodborne and airborne pathogens or infectious materials.</li>
<li>While performing the duties of this job, the noise level in the work environment is usually moderate.</li>
<li>The employee must occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.</li></ul> 


Benefits:
<ul>
<li>401(k)</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Health Savings Account</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Associate Rent Discount</li>
<li>Employee Assistant Program</li></ul> 


About Neighborly Communities:

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees. 
Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances, including Marijuana.</div>

QuadReal

Assistant Community Manager Full-Time Stone Avenue Standard | Tucson, AZAt Stone Avenue Standard, student living isn&rsquo;t basic&mdash;it&rsquo;s elevated. We deliver a luxury-inspired experience through refined design, five-star service, and signature amenities that make us one of the most exciting student housing communities in Tucson.We&rsquo;re hiring a full-time Assistant Community Manager who can support day-to-day operations, lead from the front on leasing performance, and help deliver an exceptional resident and prospect experience. This role is ideal for someone who is polished, sales-driven, highly organized, and ready to grow into a larger leadership role within a high-performing student housing community.If you love the rush of a strong tour, the satisfaction of a signed lease, the pride of a smooth operation, and the responsibility of helping lead a team&mdash;this role is for you.Compensation $23&ndash;$27/hour + Leasing Commissions + Performance BonusThis is a high-impact role with real upside for a top performer and potential growth into a Community Manager or Leasing Manager role.Schedule Full-Time Monday&ndash;Friday, with evenings as needed during peak leasing season.Your Mission As Assistant Community Manager, you will help drive both leasing and operational excellence at Stone Avenue Standard. You will support the Community Manager in daily property operations while taking an active leadership role in leasing, lead follow-up, tours, resident communication, renewals, and team performance.You will help set the pace, raise the standard, and ensure every prospect and resident interaction reflects a premium brand experience.What You&rsquo;ll DoLeasing Performance &amp; Lead Conversion Respond quickly and professionally to leads via phone, email, and text&mdash;speed-to-lead matters here.Build urgency, overcome objections, and confidently ask for the lease.Maintain a high-volume follow-up pipeline and execute consistent outreach until the lease is signed.Track leasing activity, conversion rates, follow-up performance, and traffic sources.Help identify opportunities to improve leasing performance and occupancy results.Touring &amp; Prospect Experience Deliver high-impact tours that create excitement and make prospects feel like they&rsquo;ve found &ldquo;the one.&rdquo;Showcase our signature experiences, including Mornings at Stone, The Celebrity private car service, and our curated luxury amenities.Create a personal connection with each prospect and align their needs with the perfect space.Ensure every tour feels polished, personalized, and consistent with the Stone Avenue Standard brand.Property Operations Support Assist the Community Manager with daily operations, resident communication, vendor coordination, and property standards.Help ensure the office, models, amenities, tour routes, and common areas are clean, staged, and show-ready.Support rent collection, resident issue resolution, renewal outreach, and administrative follow-up.Maintain a strong understanding of property policies, leasing procedures, resident expectations, and operational priorities.Help keep the community running smoothly, professionally, and efficiently.Resident Retention &amp; Reputation Support renewal strategy through strong resident relationships and proactive communication.Assist with resident concerns, service follow-up, and experience-related issues.Represent Stone Avenue Standard with professionalism, polish, and confidence.Help create a resident experience that supports retention, referrals, and positive reputation.Marketing &amp; Outreach Drive traffic through event presence, local outreach, and creative collaboration with the marketing team.Stay sharp on competitor pricing, concessions, amenities, and market conditions&mdash;then help us win.Support leasing events, resident events, campus outreach, and brand-building initiatives.Bring ideas, energy, and ownership to marketing and leasing efforts.Team Leadership &amp; Accountability Help train and coach leasing team members on touring, follow-up, closing, and resident service.Set expectations, maintain standards, and lead by example with intensity and professionalism.Support daily team communication, task completion, and performance accountability.Step in where needed to keep the team focused, organized, and moving.Who We&rsquo;re Looking For A polished, professional, sales-driven leader who takes ownership.A true closer&mdash;confident, persuasive, and motivated by performance.Someone naturally upbeat, organized, and strong with people.Leasing, sales, hospitality, or property management experience required.Student housing experience strongly preferred.Strong follow-up discipline: organized, consistent, and accountable.Comfortable working in a fast-paced environment where excellence is the baseline.Ability to balance leasing performance with operational responsibilities.Experience with Entrata or similar leasing/property management software is a plus.Benefits Health insurance Dental insurance Vision insurance Life insurance Paid time off Leasing commissions Performance bonus opportunities Growth opportunities in a high-performing organization A supportive team that expects excellence and celebrates winsWork Location In person at Stone Avenue Standard in Tucson, AZ.Pay: $24.00 - $27.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

RHP Properties

<div>Job Description 
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an Assistant Community Manager for our Rivermead Pointe community located in East Hartford, CT, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:<ul><li>
Greet all customers with a polite, professional demeanor.</li><li>
Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.</li><li>
Develop and maintain community relationships.</li><li>
Use Microsoft Office to produce and present documents.</li><li>
Assist the Community Manager in entering data into the management software program.</li><li>
Assist the Community Manager in completing guest cards and entering lead information in the Link System. &ldquo;Leads&rdquo; include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.</li><li>
Maintain all community office files according to company policy, including state and local requirements.</li><li>
Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
</li><li>Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.</li><li>
Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.</li><li>
Ensure residents&rsquo; privacy and property preservation.</li><li>
Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
</li><li>Perform other duties as assigned</li></ul> 
Job Requirements 
<ul><li>A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required</li><li>
High School Diploma or GED required</li><li>
Excellent customer service skills.</li><li>
Detail-oriented and with strong analytical and organizational skills.</li><li>
Ability to multitask and be a team player in a fast-paced environment.</li><li>
Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.</li><li>
Ability to lift up to 25 pounds.</li><li>
Valid operator&rsquo;s license, maintenance of a good driving record at all times, and insurability under the Company&rsquo;s policy at all times and the ability to commute between communities.</li></ul> 
We are Proud to Provide the following:<ul><li>
Competitive compensation plus eligibility to earn commissions and bonuses</li><li>
Access to benefits including medical, dental and vision insurance</li><li>
Short-term and long-term disability</li><li>
Life insurance</li><li>
Generous Paid Time Off and holidays</li><li>
Flexible spending account</li><li>
401K with company match</li></ul></div>

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $26 per hour to $26 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $27 per hour to $30 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities 
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $23 per hour to $25 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</div>

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