assistant community manager

The Galman Group

<div>Description:
<p><b>
Position Summary</b></p><p>
We are seeking a sensational full-time Assistant Community Manager to join our team! Under the general supervision of the Community Manager, the Assistant Manager's primary responsibility is to support the Community Manager in all phases of the operation including, but not limited to, general property administration, leasing, maintenance, and property operations. These objectives include maximizing occupancy levels and property values.</p><p><b>
Locations</b></p><ul><li>
Sedgwick Station, 265 Flats, Chestnut Terrace, and Canterbury</li></ul><p><b>
Job Duties &amp; Responsibilities</b></p><ul><li>
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>
Assist in the preparation of monthly variance reports and provide other financial reporting information as required by Community Manager.
</li><li>Assist in the development, communication and monitoring of property budgets in a manner that supports the financial expectations of the company and allows the property to remain within budget.</li><li>
Assist Property Manager in the development of annual operating budgets for assigned properties and functional areas.</li><li>
Perform other special projects and duties as required by supervisor.</li><li>
Prepare contract documents as directed, verifying all documents are in order with necessary signatures.
</li><li>Prepare resident&rsquo;s welcome package and letter.</li><li>
Prepare all appropriate forms for accounting adjustments.
</li><li>Prepare move-out reconciliation form for Community Manager's approval to remove vacating residents from computer system.</li><li>
Maintain securities access system, if applicable, issues security/access cards.
</li><li>Update and maintain resident contact and emergency information.</li><li>
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
</li><li>Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
</li><li>Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
</li><li>Maintain open communication with Community Manager and Maintenance Supervisor.</li><li>
Contribute to cleanliness and curb appeal of the community on continuing basis.
</li><li>Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.</li><li>
Enforce policies of the community.
</li><li>Prepare resident rent increase letters monthly.</li><li>
Prepare weekly Accounts Receivable Reports updating the potential collection of various past due receivable balances and keeping the Community Manager informed of past due and problem accounts on a timely basis.</li><li>
Review Accounts Receivable report weekly with Community Manager.
</li><li>Initiate and post late fee charges, as appropriate.</li><li>
Manage and investigate all discrepancies in lease payments.
</li><li>Analyze and reconcile monthly rental income, rent increases, and move-in and move-out information.</li><li>
Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions.</li><li>
Welcomes and shows property to prospective new residents. Also, handles incoming phone calls, emails, and text messages from prospective new residents and completes appropriate paperwork.</li><li>
Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.</li><li>
Performs any additional duties assigned by the Community Manager.</li></ul>
Requirements:
<p><b>
Education:</b></p><ul><li>
High School Diploma or Equivalent (College Degree or Coursework Desirable)</li></ul><p><b>
Specialized Skills &amp; Knowledge:</b></p><ul><li>
Prior Property Management Experience Preferred</li><li>
Certified Apartment Manager (CAM) Preferred but Not Required</li><li>
Strong Customer Service and Sales Skills</li><li>
Must be able to work in a fast-paced and customer service-oriented environment</li><li>
Performs duties under pressure and meets deadlines in a timely manner</li><li>
Understanding of computer systems, web applications and software.</li><li>
Works as part of a team.</li><li>
High degree of flexibility with the ability to work independently
</li><li>Excellent organizational, presentation, interpersonal, written and oral communication skills</li><li>
Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders</li></ul></div>

Assistant Community Manager

RPM Living

<div>Overview:
<div>
At RPM, we&rsquo;re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.</div><div></div><div><br>
</div><div></div>Position Summary:
<div>
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.</div>
Responsibilities:
<ul><li>Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements</li><li>
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status</li><li>
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation</li><li>
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data</li><li>
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization</li><li>
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues</li><li>
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed</li><li>
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed</li><li>
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement<br>
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner</li></ul>
Education and Experience:
<ul><li>High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience</li><li>
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred</li><li>
Microsoft Office Suite, Project Management</li></ul>
Qualifications:
<div><b>
Physical Requirements:</b></div><ul><li>
May be required to sit for extended periods of time while working at a desk</li><li>
May be required to climb stairs</li><li>
Must be able to read documents, computer screens and data</li><li>
Must be able to hear and understand verbal communications in person and over the phone or computer</li><li>
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds</li><li>
Must be able to operate a computer, keyboard, mouse and other office equipment</li></ul><div><b>
Work Environment:</b></div><ul><li>
This role is based on site and requires that the employee spend time outside with exposure to the elements.</li><li>
May require working in confined spaces, heights and potentially hazardous areas</li></ul><div></div><div><br>
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.</div>
Company Information:
<div>
Join RPM Living and experience exceptional benefits designed to enhance your life.</div><ul><li>
Weekly pay for all associates working onsite at an apartment community<br>
</li><li>
Comprehensive healthcare coverage available for all full-time, regular associates<br>
</li><li>
Employer-paid employee assistance, mental health, and wellness programs<br>
</li><li>
Ancillary benefits including critical illness, hospital indemnity, and accident insurance<br>
</li><li>
401(k) with robust company match<br>
</li><li>
Opportunities for professional development, career growth, and role-based learning plans<br>
</li><li>
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)<br>
</li><li>
Paid time off plus floating holidays and volunteer days<br>
</li><li>
Discounted Perks (Costco membership, movie tickets, health &amp; wellness, entertainment &amp; travel discounts)</li></ul><p></p><div><br>
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver&rsquo;s license is preferred; candidates without a license will be provided a liability waiver.</div><div></div><div><br>
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.</div><div></div><div><br>
RPM Living is an Equal Opportunity Employer.</div><div></div><div><br>
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select &quot;Careers&quot; in the &quot;Choose a Topic&quot; dropdown menu.</div></div>

Asset Living

<div><p><b>COMPANY OVERVIEW</b></p><p>
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.<br>
</p><p></p><br>
<p>Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.<br>
</p><p></p><br>
<p>Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.</p><p></p><p><b><br>
ASSISTANT COMMUNITY MANAGER</b></p><p>
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.</p><p></p><p><b><br>
Essential Duties &amp; Responsibilities</b></p><p>
Financial Management</p><ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul><p></p><p><br>
Personnel Management</p><ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul><p></p><p><br>
Administrative Management</p><ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul><p></p><p><b><br>
Education/experience</b></p><ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul><p></p><p><b><br>
Physical requirements</b></p><ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul><p><i>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.</i></p><p></p><p><b><br>
Salary Range</b>: $23 per hour to $25 per hour<br>
</p><p></p><br>
<p><i>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</i></p></div>

GoldOller Real Estate Investments

<div><p>At GoldOller, &quot;This is Home&quot; isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today!</p><p></p><p><br>
 GoldOller Assistant Community Manager plays a key role in supporting the Community Manager to ensure the operational and financial success of the residential community. In the absence of the Community Manager, the Assistant Community Manager must confidently and competently assume full responsibility for the property&rsquo;s operations, ensuring consistency, continuity, and exceptional service. This position is committed to delivering the Gold Standard of Service by providing outstanding customer experiences, maintaining a high level of professionalism, and fostering strong resident satisfaction. Responsibilities include overseeing rent collection processes, managing lease violations, leasing available apartment homes, supporting marketing and outreach initiatives, driving resident retention, and ensuring the community presents a polished, welcoming environment.<br>
<br>
 The ideal candidate demonstrates proactive problem-solving skills and a forward-thinking mindset, especially when property or team performance falls below expectations. This role requires the ability to develop and implement action plans, communicate progress and solutions to the Community Manager, and take decisive steps to correct performance gaps. Beyond daily operations, the role assists the Community Manager in coaching, developing, and leading the team, with an emphasis on both personal and professional growth. This includes cultivating a positive work environment that promotes high employee satisfaction and team collaboration.</p><p><b><br>
This position has the potential to earn both commissions and bonuses exceeding $1,000 per month.</b></p><p></p><p><b><br>
Financial &amp; Administrative</b></p><ul><li>
Maintain bad debt under 2% monthly.</li><li>
Collect, post, and track all revenue (rent, fees, deposits).</li><li>
Manage delinquent accounts, collections, and eviction processes per policy.</li><li>
Complete move-in/move-out inspections and Final Account Statements.</li><li>
Monitor additional income, petty cash, and monthly budget goals.</li><li>
Ensure accurate, timely data entry and required reports.</li><li>
Support occupancy, retention, and rental rate goals.</li></ul><p><b>
Office &amp; Operations</b></p><ul><li>
Serve as a professional representative of the property and GoldOller.</li><li>
Conduct weekly team meetings and support the Community Manager on key initiatives.</li><li>
Enforce leases, Fair Housing, safety standards, and local regulations.</li><li>
Maintain an organized, guest-ready leasing office.</li><li>
Attend required trainings and meetings; complete all checklists.</li><li>
Use company equipment responsibly and follow all operational procedures.</li></ul><p><b>
Team Leadership &amp; Development</b></p><ul><li>
Assist in supervising, coaching, and motivating the leasing team.</li><li>
Support with interviewing, onboarding, training, and performance feedback.</li><li>
Promote a positive, team-oriented work culture and strong employee relations.</li><li>
Ensure timely completion of training for yourself and your team.</li></ul><p><b>
Leasing, Marketing &amp; Customer Service</b></p><ul><li>
Achieve at least a 25% closing ratio and maintain strong shopping report scores.</li><li>
Meet occupancy goals through proactive lead management and team coaching.</li><li>
Conduct daily property walks to ensure the readiness of tour paths and vacant units.</li><li>
Ensure exceptional move-in experiences and consistent follow-up with prospects.</li><li>
Manage CRM activity; respond to leads and reviews within company timeframes.</li><li>
Complete leases, renewals, and all required addendums accurately.</li><li>
Monitor advertising sources and assist with social media engagement.</li><li>
Address resident concerns professionally and promptly.</li></ul><p><b>
Maintenance &amp; Grounds Support</b></p><ul><li>
Regularly walk the community and inspect vacant units.</li><li>
Assist with oversight of grounds, common areas, and cleanliness standards.</li><li>
Log and track service requests, dispatch maintenance promptly, and complete quality check calls.</li></ul><p><b>
Resident Relations</b></p><ul><li>
Support move-ins, move-outs, renewal outreach, and retention goals (60%+).</li><li>
Maintain professional communication through notices, follow-ups, and resident updates.</li><li>
Help plan and participate in resident events and community-building activities.</li><li>
Assist in conflict resolution, grievance avoidance, and court-related documentation when needed.</li></ul><p><b>
Skills &amp; Qualifications</b></p><ul><li>
Strong sales, customer service, and communication skills.</li><li>
Knowledge of property management operations and Fair Housing.</li><li>
Proficient in Microsoft Office; RealPage/OneSite experience preferred.</li><li>
Excellent multitasking, organization, and conflict-resolution abilities.</li><li>
Ability to build positive relationships with residents, vendors, and team members.</li></ul><p><b>
Position Requirements</b></p><ul><li>
High school diploma/GED required.</li><li>
Minimum 2 years of multifamily property management experience.</li><li>
Valid driver&rsquo;s license and reliable personal vehicle.</li><li>
Ability to lift up to 40 lbs.</li><li>
NALP certification a plus.</li><li>
Weekend availability (one per month) and occasional travel as needed.</li><li>
Ability to follow all company health and safety protocols.</li></ul><p></p><p><b><br>
Perks and Benefits That We Offer&hellip;</b></p><p><b>
Who We Are</b><br>
 GoldOller Real Estate Investments is a dynamic and growing company that acquires, develops, and operates multifamily communities across the country. With more than 40,000 units under management in 12 states, we proudly represent over $2.6 billion in assets. Our success comes from investing not only in properties - but in our people.</p><p><b>
Perks &amp; Benefits We Offer</b><br>
 GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we provide:</p><ul><li>
12 Paid Holidays</li><li>
Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us)</li><li>
A <i>Celebrate YOU Day</i> (to use at your leisure for any special occasion)</li><li>
Comprehensive Medical, Dental, and Vision Plans (available after 60 days of employment)</li><li>
Company-Paid Health Reimbursement Account</li><li>
Paid Maternity Leave</li><li>
Company-Paid Life Insurance</li><li>
Company-Matched 401(k) Retirement Savings Plan</li><li>
Complimentary access to GoldOller property amenities - including pools, fitness centers, wellness classes, and more!</li><li>
Company-Paid Certifications &amp; Licensing</li><li>
&hellip;and so much more!</li></ul><p>
Visit www.goldoller.com to learn more!<br>
<i>Equal Opportunity Employer</i></p></div>

Lakeshore Management, Inc.

<div><p><b>SCOPE:</b></p><p>
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation.</p><p><b><br>
RESPONSIBILITIES:</b></p><ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other duties as assigned.</li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li></ul><p><b>
FLSA CLASS: </b>Non-exempt</p><p><b>
REPORTS TO: </b>Community Manager</p><p><b>
SUPERVISORY RESPONSIBILITIES: </b>None</p><p><b>
BUSINESS FUNCTION: </b>Communities, Regional</p><p><b>
POSITION CLASS:</b> Administrative</p><p><b>
COMPETENCIES:</b></p><ul><li><b>
Treats everyone with respect, compassion and kindness &ndash; </b>Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li><b>
Demonstrate integrity, transparency and doing things the right way &ndash; </b>Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li><b>
Collaboration and team work </b>&ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li><b>
Solves problems and is transparent about outcomes </b>&ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li><b>Serves our employees and residents to improve their lives </b>&ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul><p><b>
PHYSICAL REQUIREMENTS:</b></p><p>
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
</p><p><b>COMPENSATION</b>: $18-$20/Hour (Based on experience) <b><i>plus sales commission</i></b></p><p><b>
LOCATION: </b>Silver Lake - St. Petersburg, FL</p><p>
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.</p><p><b><i>
Job ID: 39831/110</i></b></p><p><b><i>
#IND</i></b></p></div>

Assistant Community Manager - 110

Hamilton Point Investments

<div><div><div><div><b>Position Summary</b></div><div>
The <b>Assistant Community Manager</b> assists the Community Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.</div><div></div><div><b><br>
Essential Duties &amp; Responsibilities</b></div><div>
 Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.</div><div>
 Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.</div><div>
 Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.</div><div>
 Collects delinquent account balances from previous residents.</div><div>
 Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.</div><div>
 Leases apartments as needed.</div><div>
 Responsible for shopping competitive properties.</div><div>
 Demonstrates social media activity and experience in managing and creating engaging content across various platforms.</div><div>
 Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.</div><div>
 Processes move-ins, move-outs, and lease renewals.</div><div>
 Audits all new and current lease agreements and resident files for accuracy.</div><div>
 Assists Community Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.</div><div>
 Composes and prepares routine correspondence, rental notices, and other letters and memorandums.</div><div>
 Assists the Community Manager in resident relations and problem resolution.</div><div>
 Assists Community Manager with Timecard submission.</div><div>
 Assists with resident retention, which may involve planning and organizing social events at the property.</div><div>
 Assumes responsibility for the operations of the property in the absence of the Community Manager.</div><p>
 Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.</p><div><b>
Skills/Specialized Knowledge</b></div><div>
 Ability to read, write, understand, and communicate in English.</div><div>
 Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel and Entrata (or other on-site accounting software.)</div><div>
 Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key and key track system.</div><div>
 Excellent customer service and interpersonal skills; ability to relate to others.</div><div>
 Professional verbal and written communication skills.</div><div>
 Strong organizational and time-management skills.</div><div>
 Ability to perform basic to intermediate mathematical and accounting functions.</div><div>
 Ability to read and comprehend financial statements, such as budgets, financial reports, accounting information, etc.</div><div>
 Comprehension of federal fair housing laws and any applicable local housing provisions.</div><div>
 Ability to multi-task.</div><div>
 Ability to make quick and effective decisions.</div><div>
 Ability to analyze and resolve problems.</div><div>
 Ability to cope with and defuse situations involving angry or difficult people.</div><div>
 Ability to close a sale.</div><div>
 Ability to manage a team.</div><div>
 Ability to train.</div><div>
 Ability to set and meet goals.</div><div>
 Ability to consistently meet deadlines.</div><div>
 Ability to maintain flexibility and creativity in a variety of situations.</div><div>
 Ability to maintain confidentiality.</div><div>
 Ability to drive an automobile.</div><div></div><div><b><br>
Required Licenses</b></div><div>
 Current driver license and automobile insurance.</div><div>
 Real estate license (if required by state).</div><div>
 Other licenses and/or certifications as required by state law.</div><div></div><div><b><br>
Other Requirements</b></div><div>
 Must maintain professional appearance and comply with prescribed uniform policy.</div><div>
 Ability to be at work on a regular and consistent basis; Overtime may be required for this position.</div><div>
 Must be reachable at all times via phone or pager, except during approved time off.</div><div>
 Ability to work weekends and non-traditional holidays.</div><div>
 Must be available to work on-call or when needed due to staffing shortages.</div><div>
 Some travel may be required.</div><div></div><div><b><br>
Physical Demands</b></div><div>
 Standing, walking, and/or sitting for extended periods of time.</div><div>
 Frequent climbing, reaching, use of fingers, talking and hearing.</div><div>
 Moderate pulling.</div><div>
 Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.</div><div>
 Pronounced visual acuity (near and far) and field of vision.</div><div>
 Ability to judge distances and spatial relationships.</div><div>
 Ability to identify and distinguish color.</div><div>
 Ability to lift and/or move up to 50 pounds.</div><div></div><div><b><br>
Mental Functions</b></div><div>
 Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct.</div><div>
 Ability to tolerate stressful situations.</div><div>
 Ability to work under minimal to moderate supervision.</div><div></div><div><b><br>
Work Environment</b></div><div>
 Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).</div><div>
 Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.</div><div></div><div><b><br>
Hazards</b></div><div>
 Potential exposure to communicable diseases through frequent contact with public.</div><div>
 Possible exposure to short-tempered or aggressive people.</div><p>
 Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire and radiation.</p></div></div><br>
Monday - Friday, Days. Weekends and Holidays as needed.</div>

Thrive Communities

<div><p><b>Feel Seen at Thrive!</b></p>
<p>
Learn more about Northline Apartments here: www.northlineapts.com</p>
<p><b>
Salary: </b>$24 - $25 per hour</p>
<p><b>
Schedule:</b><b> </b>Full-time; Tuesday-Friday: 9-6, Saturday 10-5</p>
<p>
Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!</p>
<p>
Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:</p>
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul><p><b>Job Responsibilities:</b></p>
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos).</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Enters invoices daily into appropriate system for timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations attitude.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
<li>Greets prospective clients, shows the community, and performs leasing duties.</li>
<li>Answers and handles incoming phone calls.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager.</li>
<li>Organizes and files all applicable reports, leases and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul><p><b>Desired Skills and Experience:</b></p>
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>May require Driver's License and vehicle insurance</li>
</ul>
<p><b>Desired Competencies:</b></p>
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Understanding of industry terms.</li>
<li>Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Respectful and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and meets multiple and competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention on resident retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
<p>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.</p>
<p><b>
Physical Requirements</b></p>
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Occasional need to perform the following physical activities:
 <ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Constant need to write and type using keyboard or pen/paper</li>
<li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>
<p><b>Equal Employment Opportunity</b></p>
<p>
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.</p>
<p><b>
Background Check &amp; Drug Screen Policy</b></p>
<p>
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.</p>
<p>
The 4-panel drug screen tests for the following:</p>
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
<p>Thrive Communities reserves the right to modify this policy at any time without notice.</p></div>

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