customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer services representative Jobs in Lahore Pakistan

customer services representative

assistant manager accounts Jobs in Lahore Pakistan

assistant manager accounts

assistant customer service manager

Abacus Outsourcing

<p><b>Job Title: Assistant Manager Call Center Operations</b></p><p><b>Working Hours: Rotational Shifts</b></p><p><b>Description: </b></p><p>Are you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.</p><p><b>Key Responsibilities:</b></p><p>Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).</p><p>Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.</p><p>Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.</p><p>Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.</p><p>Analyze performance data and prepare detailed reports with actionable insights for senior management.</p><p>Handle client escalations with professionalism and ensure timely resolution.</p><p>Drive process improvements to enhance operational efficiency and customer satisfaction.</p><p>Ensure compliance with company policies, regulatory standards, and industry best practices.</p><p>Support workforce planning including scheduling, resource allocation, and attendance tracking.</p><p><b>Qualifications &amp; Requirements:</b></p><p>Bachelor's/Master's degree in Business Administration, Management, or a related field.</p><p>4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.</p><p>Strong grasp of BPO workflows, KPIs, and quality assurance standards.</p><p>Excellent leadership, communication, and interpersonal skills.</p><p>Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.</p><p>Proficiency in MS Office, CRM systems, and performance monitoring dashboards.</p><p>Job Type: Full-time</p><p><b>Education:</b></p><ul><li>Bachelor's (Required)</li><li>Master's (Preferred)</li></ul><p><b>Experience:</b></p><ul><li><b>Minimum BPO Operations Managing: 2 years (Required)</b></li></ul><p>Work Location: Lahore, In person</p><p>Job Type: Full-time</p><p>Pay: Up to Rs200,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager Call Center Operations

Qlinks Properties

<p><b>Overview:</b><br/>The Assistant Sales Manager will support the Sales Manager in driving sales operations for the company&rsquo;s real estate and property development projects. This role requires strong organizational skills, market awareness, and the ability to assist in managing the sales team, client relationships, and investor interactions across residential and commercial projects.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist in developing and executing sales strategies for residential, commercial, and mixed-use developments.</li><li>Support the Sales Manager in leading, training, and supervising the sales team to meet sales targets.</li><li>Help manage booking procedures, client negotiations, and deal closures.</li><li>Build and maintain relationships with investors, brokers, and real estate agencies.</li><li>Collaborate with the marketing team to align promotional campaigns with sales objectives.</li><li>Monitor and report on sales performance, customer feedback, and market trends.</li><li>Assist in overseeing project-specific pricing, inventory, and payment plans.</li><li>Represent the company at select property expos, investor meetings, and promotional events as needed.</li><li>Ensure accurate documentation of sales, commissions, and client records.</li><li>Coordinate with development and finance teams for project updates and client communications.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Real Estate, or related field (MBA preferred).</li><li>Minimum 3&ndash;5 years of experience in property sales or real estate, with some exposure to team supervision or leadership.</li><li>Demonstrated ability to support sales targets in real estate projects.</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Knowledge of Lahore and regional property markets is preferred.</li><li>Proficiency in CRM systems and MS Office Suite.</li></ul><p><b>Compensation:</b></p><ul><li>Competitive salary, commission opportunities, and performance-based incentives.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Sales manager

CureMD

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Associate Manager - Customer Success
 </strong>
 plays a critical stabilizing role in a project-intensive and production-driven environment undergoing a leadership transition. Acting as an operational anchor, this role focuses on maintaining delivery momentum, fostering team confidence, and ensuring continuity across key workflows. The Assistant Manager will oversee day-to-day operations with strong emphasis on project coordination, task delegation, and hands-on support. This position serves as a communication bridge between team members and leadership, ensuring clarity, alignment, and accountability throughout the transition phase. The ideal candidate is a resilient, people-focused leader with strong multitasking ability, capable of driving both structure and team morale in a dynamic, high-responsibility setting.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Convert project backlogs into a sprint board within 2 weeks and maintain at least 90% on-time delivery.
  </li>
  <li>
   Implement RACI matrices and workload charts to balance effort and maintain individual utilization at 85% or above.
  </li>
  <li>
   Schedule bi-weekly &ldquo;department performance&rdquo; sessions, ensuring every team member leads at least one session within 3 months.
  </li>
  <li>
   Require 5 Whys analysis for all Sev 1 incidents and collaborate with product and development teams to eliminate 50% of repeat issues within 3 months.
  </li>
  <li>
   Publish project status and risk dashboards every Wednesday by 4 p.m. EST.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Candidates should have a Bachelor&rsquo;s degree in Computer Science or Project Management foreign education is a plus.
  </li>
  <li>
   They should possess 3&ndash;4 years of experience in project management or team leadership, with strong multitasking, delegation, technical familiarity.
  </li>
  <li>
   Excellent communication and interpersonal skills, negotiation, and stakeholder management abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  💰 Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
  </li>
  <li>
   Fuel Card.
  </li>
  <li>
   Cellular Allowance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🏥 Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝🏻 Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  📚 Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized trainings/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, let&rsquo;s save lives.
 </strong>
</div>


Associate Manager - Customer Success

<div><div>Job Overview:</div><div></div><div>
The Associate Manager - Customer Success plays a critical stabilizing role in a project-intensive and production-driven environment undergoing a leadership transition. Acting as an operational anchor, this role focuses on maintaining delivery momentum, fostering team confidence, and ensuring continuity across key workflows. The Assistant Manager will oversee day-to-day operations with strong emphasis on project coordination, task delegation, and hands-on support. This position serves as a communication bridge between team members and leadership, ensuring clarity, alignment, and accountability throughout the transition phase. The ideal candidate is a resilient, people-focused leader with strong multitasking ability, capable of driving both structure and team morale in a dynamic, high-responsibility setting.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Convert project backlogs into a sprint board within 2 weeks and maintain at least 90% on-time delivery.</div></li><li><div>
Implement RACI matrices and workload charts to balance effort and maintain individual utilization at 85% or above.</div></li><li><div>
Schedule bi-weekly &ldquo;department performance&rdquo; sessions, ensuring every team member leads at least one session within 3 months.</div></li><li><div>
Require 5 Whys analysis for all Sev 1 incidents and collaborate with product and development teams to eliminate 50% of repeat issues within 3 months.</div></li><li><div>
Publish project status and risk dashboards every Wednesday by 4 p.m. EST.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Candidates should have a Bachelor&rsquo;s degree in Computer Science or Project Management foreign education is a plus.</div></li><li><div>
They should possess 3&ndash;4 years of experience in project management or team leadership, with strong multitasking, delegation, technical familiarity.</div></li><li><div>
Excellent communication and interpersonal skills, negotiation, and stakeholder management abilities.</div></li></ul><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li><li><div>
Fuel Card.</div></li><li><div>
Cellular Allowance.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div><div></div>

Funcity

<ul><li>Supervise day-to-day park operations to ensure safety, cleanliness, and efficiency.</li><li>Lead and monitor operational teams, including ride operators, and customer service staff.</li><li>Ensure compliance with safety standards, SOPs, and operational checklists.</li><li>Handle guest complaints and feedback with professionalism and a service-first approach.</li><li>Support the Manager Operations in planning, reporting, and staff scheduling.</li><li>Monitor ride performance, maintenance coordination, and crowd control.</li><li>Conduct daily inspections to ensure all attractions are functioning safely.</li><li>Implement operational improvement initiatives to enhance visitor experience.</li><li>Assist in organizing special events and promotions within the park.</li><li>Flexibility to work evenings, weekends, and holidays as required (03 pm to 12 pm).</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs120,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Oversee and support day-to-day operations: 3 years (Required)</li><li>Monitor staff performance: 3 years (Required)</li><li>Scheduling, training, and supervising operational staff: 3 years (Required)</li><li>guest concerns/complaints promptly:: 3 years (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager Operations and Customer Service

<ul><li>Welcome and assist guests to ensure a positive and memorable experience.</li><li>Manage guest queries, feedback, and complaints with professionalism and empathy.</li><li>Supervise and support female staff working in operational areas.</li><li>Ensure compliance with customer service and safety standards across attractions.</li><li>Coordinate daily operations with the operations and maintenance teams.</li><li>Monitor cleanliness, crowd control, and service quality in guest areas.</li><li>Maintain reports and communicate daily performance updates to management.</li><li>Support event activities and special promotions within the park</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager Customer Service and Operations (Female)

Shafaq n Kami Salon

<p><b>Overview</b><br/>We are seeking a dynamic and experienced <b>Salon Manager</b> to lead our team and oversee daily salon operations. The ideal candidate will possess strong leadership, organizational, and customer service skills, with a comprehensive understanding of retail and service management. This role involves managing staff, ensuring excellent client experiences, and maintaining the overall efficiency of the salon. The Salon Manager will play a key role in driving sales, managing inventory, and fostering a positive work environment to promote growth and success.</p><p><b>Duties</b></p><ul><li>Lead and supervise salon staff, including hairstylists, estheticians, and support personnel</li><li>Oversee daily operations, including scheduling shifts and managing customer appointments</li><li>Implement employee orientation, training &amp; development programs to enhance team performance</li><li>Manage payroll, bookkeeping, inventory control, and purchasing activities</li><li>Handle customer service inquiries, resolve complaints, and ensure client satisfaction</li><li>Conduct interviewing and recruiting efforts to attract talented team members</li><li>Monitor retail sales, merchandising, pricing strategies, and store management procedures</li><li>Maintain POS systems, cash handling procedures, and cashiering responsibilities</li><li>Develop marketing initiatives to promote salon services and retail products</li><li>Ensure compliance with health &amp; safety standards and maintain a clean work environment</li><li>Manage budgeting processes and assist in financial planning for the salon</li></ul><p><b>Experience</b></p><ul><li>Proven management experience in a retail or service environment; previous assistant manager or supervisory roles preferred</li><li>Strong skills in negotiation, employee orientation, interviewing, and team management</li><li>Experience with payroll processing, bookkeeping, inventory management, and POS systems</li><li>Knowledge of retail math, sales management, pricing strategies, and merchandising techniques</li><li>Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse clientele</li><li>Demonstrated leadership capabilities with a focus on training &amp; development and organizational skills</li><li>Background in marketing or promotional activities is advantageous</li><li>Ability to handle cash handling responsibilities accurately and efficiently</li><li>Prior experience in retail sales or store management will be highly beneficial</li></ul><p>This role offers an opportunity to lead a vibrant team in a professional environment dedicated to delivering exceptional client experiences while fostering growth within the salon industry.</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Salon Floor Manager – Shafaq N Kami (Female)

Explore 1203+ Assistant customer service manager in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1203 assistant customer service manager jobs IN Lahore Pakistan

Assistant Manager Call Center Operations

Assistant Sales manager

Associate Manager - Customer Success

Associate Manager - Customer Success

Assistant Manager Operations and Customer Service

Assistant Manager Customer Service and Operations (Female)

Salon Floor Manager – Shafaq N Kami (Female)