assistant customer service manager

Domino's

<div>Job Description 
JOB DETAILS
Assistant Manager
Assistant Managers are responsible for cost controls, inventory control, cash control, and customer relations while they are working a shift.
What we offer:<ul><li>A safe, rewarding, and fast-paced working environment</li><li>Competitive hourly rate and benefits package</li><li>Training with an industry-leading brand</li><li>Excellent career opportunities</li><li>Awesome discounts on menu items!</li></ul>
What we&rsquo;re looking for in our Assistant Managers:<ul><li>Prior leadership experience preferred</li><li>Assist with basic operations procedures</li><li>Experience in employee development</li><li>Ability to demonstrate team member and food safety protocols</li><li>Excellent customer service skills</li><li>Ability to operate and troubleshoot technology</li></ul>
QUALIFICATIONS
Minimum Job Requirements (see the Job Description for full details):<ul><li>Must be at least 18 years of age</li></ul> 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Assistant Manager(09210) - 1100 East State Route 260, Suite C-3

<div>Job Description 
We are seeking an enthusiastic and experienced Assistant Manager to join our team at our pizza restaurant located at 1715 Hwy 78 Suite C in Dora, Alabama. As an Assistant Manager, you will play a crucial role in supporting daily operations, ensuring customer satisfaction, and maintaining high-quality standards.<ul><li>
Assist in overseeing daily restaurant operations and ensure smooth workflow</li><li>
Support the Manager in staff supervision, training, and scheduling</li><li>
Ensure excellent customer service and address customer concerns promptly</li><li>
Maintain food quality standards and adherence to health and safety regulations</li><li>
Assist in inventory management and supply ordering</li><li>
Handle cash transactions and maintain accurate financial records</li><li>
Participate in menu planning and implementation of promotional activities</li><li>
Collaborate with team members to achieve sales targets and improve efficiency</li><li>
Ensure cleanliness and organization of the restaurant</li><li>
Step in for the Manager when necessary and make decisions in their absence</li></ul> 

Qualifications 
<ul><li>
Prior pizza restaurant experience is REQUIRED</li><li>
Proven leadership and team management skills</li><li>
Excellent customer service orientation with a friendly and professional demeanor</li><li>
Strong problem-solving abilities and decision-making skills</li><li>
Proficiency in basic math and cash handling</li><li>
Knowledge of food safety regulations and best practices</li><li>
Ability to work in a fast-paced environment and handle multiple tasks efficiently</li><li>
Flexible availability including evenings, weekends, and holidays</li><li>
Excellent time management and organizational skills</li><li>
Ability to provide at least 3 credible professional references</li><li>
Valid driver's license and dependable car with current insurance</li><li>
ServSafe certification or willingness to obtain</li></ul></div>

Assistant Manager(05395) - 1715 Hwy 78 Suite C

Urban Developers Group

Job Title: Assistant Service ManagerLocation: Air Avenue Luxury Apartments DHA Phase 8 - Ex Air Avenue Block Q DHA Phase 8, Lahore, 54000Project of Urban DevelopersThe Assistant Service Apartment Manager will support the Manager in day-to-day operations of serviced apartments, ensuring smooth functioning, excellent guest service, and efficient coordination with staff, vendors, and investors.Key Responsibilities:- Assist the Manager in handling daily operations of serviced apartments.- Manage guest communications, bookings, and follow-ups on online platforms (Airbnb, Booking.com, etc.).- Support check-in/check-out procedures and address guest inquiries or minor issues.- Supervise housekeeping and maintenance staff to ensure cleanliness and readiness of apartments.- Help maintain apartment listings, pricing updates, and promotional activities online.- Maintain inventory of amenities and coordinate procurement as required.- Prepare basic occupancy, maintenance, and guest feedback reports.- Coordinate with vendors for timely repair or maintenance work.- Assist in maintaining positive communication with property investors and guests.- Step in for the Manager in his/her absence when required.Qualifications &amp; Skills:- Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).- 2&ndash;3 years of experience in hotel or serviced apartment operations.- Basic knowledge of online booking platforms (Airbnb, Booking.com, etc.).- Good communication, organization, and multitasking skills.- Team player with a positive attitude and customer service mindset.- Flexible to work shifts, weekends, or holidays as needed.Job Type: Full-timeWork Location: In person

Assistant Service Manager

Harris Silicone & Glass Pvt. Ltd.

Position Title: Assistant Manager SalesDepartment: Sales &amp; Business DevelopmentLocation: (Add your company location)Employment Type: Full-timeJob SummaryThe Assistant Manager Sales (CRM Specialist) is responsible for managing the complete customer relationship lifecycle, ensuring efficient lead management, timely follow-ups, and strong coordination with the sales team. The role focuses on using CRM tools to drive revenue growth, improve customer experience, and support strategic decision-making through data insights.Key ResponsibilitiesCRM &amp; Sales Operations<ul><li>Manage and maintain the company CRM system to ensure accurate and updated customer data.</li><li>Oversee the entire lead management cycle: lead assignment, follow-ups, pipeline tracking, and conversion reporting.</li><li>Monitor and analyze lead flow, sales funnel activities, and customer interaction history.</li><li>Ensure timely follow-up by sales teams and monitor performance through CRM dashboards.</li><li>Generate weekly, monthly, and quarterly sales performance reports.</li></ul>Customer Relationship Management<ul><li>Build strong relationships with new and existing customers through timely communication.</li><li>Understand customer needs and ensure they receive the right product/service information.</li><li>Handle customer queries, escalations, and coordinate resolutions with internal teams.</li><li>Maintain high customer satisfaction and retention through proactive engagement.</li></ul>Sales Support &amp; Coordination<ul><li>Collaborate with the sales team to achieve monthly and quarterly targets.</li><li>Support in preparing proposals, quotations, and sales presentations.</li><li>Identify cross-selling and upselling opportunities using CRM insights.</li><li>Coordinate between marketing, operations, and finance for smooth sales operations.</li></ul>Data Analysis &amp; Reporting<ul><li>Track sales KPIs including conversion rate, customer engagement, and lead response time.</li><li>Present insights to management to help improve processes and decision-making.</li><li>Recommend CRM system improvements and workflow optimizations.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field (MBA preferred).</li><li>2&ndash;5 years of experience in Sales with strong CRM exposure (HubSpot, Salesforce, Odoo, Zoho, or similar).</li><li>Strong analytical skills with proficiency in MS Excel and CRM reporting.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Ability to work under pressure, meet deadlines, and manage multiple tasks.</li><li>Strong organizational and follow-up skills.</li></ul>Key Skills<ul><li>CRM Management</li><li>Lead Management</li><li>Sales Coordination</li><li>Customer Service &amp; Relationship Building</li><li>Reporting &amp; Data Analysis</li><li>Communication &amp; Negotiation</li><li>Problem Solving</li><li>Team Collaboration</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Sales (CRM Specialist)

Casagrand Builders Pvt Ltd

Position: Assistant Manager &ndash; CRM Location: Dubai Industry: Real Estate DeveloperJob Summary: We are seeking a proactive and customer-focused Assistant Manager &ndash; CRM with prior experience in the real estate development sector. The role involves managing post-sales activities, ensuring high customer satisfaction, handling documentation, and maintaining effective communication between customers and internal teams.Key Responsibilities:&middot; Manage the end-to-end customer relationship process from booking to handover.&middot; Coordinate with sales, finance, projects, and legal teams to resolve customer queries.&middot; Handle customer documentation, agreement execution, and payment follow-ups.&middot; Ensure timely updates to customers regarding project progress and possession timelines.&middot; Address customer concerns and provide effective resolutions.&middot; Support in CRM data management and maintaining accurate records.&middot; Assist in planning and executing customer engagement initiatives.&middot; Generate reports and MIS for management review.Requirements:&middot; Bachelor&rsquo;s degree in Business Administration or related field.&middot; Minimum 3&ndash;6 years of experience in CRM within a real estate developer firm (mandatory).&middot; Excellent communication and interpersonal skills.&middot; Strong organizational and problem-solving abilities.&middot; Proficiency in MS Office and CRM software.&middot; Ability to work under pressure and meet deadlines.Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Asst. Manager -CRM

Odeabank

<div>
 
 
 We are looking for an Odealist to create value together!
 
 
 
 
 
 
 We work in a world where new ideas, bold steps, and learning happen every day. At Odeabank, we measure success not only by results but also by
 
 learning, growing, and creating value.
 
 
 
 We work in a culture that is collaborative, innovative, and open to different perspectives. Everd day, we move forward together for a better experience and a stronger future.
 
 
 
 
 
 
 What Can You Expect?
 
 
 
 
 
 <ul>
 <li>
 
 A culture that supports your development:
 
 Training, mentoring, and continuous learning opportunities
 </li>
 <li>
 
 Working model:
 
 A hybrid environment that offers both productivity and balance
 </li>
 <li>
 
 Inclusive team structure:
 
 An organizational culture shaped by openness, respect, authenticity, and enthusiasm
 </li>
 <li>
 
 Sustainable vision:
 
 Commitment to gender equality, diversity, and sustainability
 </li>
 </ul>
 
 
 
 
 
 Position Overview
 
 
 
 
 
 
 We are seeking a strategic, innovative, and driven
 
 SME Segment Assistant Manager
 
 with a focus on
 
 Service Model Design
 
 . This role is pivotal in shaping and optimizing the service model for the SME (Small and Medium Enterprises) segment, ensuring that our offerings are tailored to meet the unique needs of SME clients. In addition to segment management, you will design and implement effective service models that enhance customer satisfaction, improve operational efficiency, and drive business growth.
 
 
 As an
 
 SME Segment Assistant Manager
 
 , you will lead the development of customer-centric services, integrating the latest trends, tools, and data-driven insights to deliver a service experience that truly resonates with SMEs. You will manage cross-functional teams, design end-to-end service processes, and be responsible for aligning the service model with the overall strategic goals of the bank.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Service Model Design &amp; Optimization
 
 : Lead the design and continuous improvement of the service model for the SME segment, ensuring it is customer-centric, efficient, and scalable. Create processes that deliver exceptional value to SME customers, focusing on personalization, ease of use, and operational excellence.
 </li>
 <li>
 
 SME Segment Strategy
 
 : Develop and execute a clear and effective strategy for the SME segment, ensuring the service model aligns with broader bank objectives. Understand and analyze SME customer needs and behaviors to design services that provide tangible value and differentiate the bank in the market.
 </li>
 <li>
 
 Customer Journey Mapping
 
 : Define and optimize the SME customer journey, ensuring all touchpoints are seamless and provide an excellent customer experience. Identify pain points in the journey and implement solutions to improve customer satisfaction and service delivery.
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Work closely with product development, sales, marketing, and operations teams to ensure the service model is integrated across all functions and aligned with customer expectations. Foster collaboration to ensure consistent and high-quality service delivery at every stage of the customer lifecycle.
 </li>
 <li>
 
 Data-Driven Service Design
 
 : Use customer insights, feedback, and CRM data to inform service model design decisions. Implement strategies that respond to customer needs and behaviors, improving customer satisfaction, retention, and lifetime value.
 </li>
 <li>
 
 End-to-End Service Process Management
 
 : Manage the design, implementation, and optimization of end-to-end service processes, from initial customer contact through to ongoing account management and support. Ensure processes are efficient, scalable, and align with the SME customer&rsquo;s needs.
 </li>
 <li>
 
 Leadership &amp; Team Coordination
 
 : Lead and motivate cross-functional teams to execute service model strategies effectively. Provide guidance, mentorship, and support to team members to ensure the smooth delivery of customer services.
 </li>
 <li>
 
 Service Model Metrics &amp; Reporting
 
 : Develop and track KPIs related to service model performance (e.g., customer satisfaction, operational efficiency, retention rates). Use data to continuously refine and improve the service model.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 
 Experience
 
 : Minimum of 5 years of experience in segment management, service design, or customer experience management, ideally within the banking or financial services sector. Experience in
 
 SME segment
 
 strategy and
 
 service model design
 
 is highly preferred.
 </li>
 <li>
 
 Service Design Expertise
 
 : Strong experience in designing, implementing, and optimizing service models that enhance customer experiences, especially for small and medium-sized businesses.
 </li>
 <li>
 
 Customer-Centric Approach
 
 : Deep understanding of SME customer needs, behaviors, and pain points, and the ability to design services that address those needs effectively.
 </li>
 <li>
 
 Analytical &amp; Data-Driven
 
 : Strong ability to analyze customer data, feedback, and behavior to inform service design decisions.
 </li>
 <li>
 
 Leadership
 
 : Proven leadership skills with the ability to manage and motivate cross-functional teams to execute on service model strategies. Ability to align multiple stakeholders and drive results.
 </li>
 <li>
 
 Process Management
 
 : Experience in managing complex service processes, ensuring efficiency, scalability, and continuous improvement.
 </li>
 <li>
 
 Problem-Solving
 
 : Ability to identify challenges within the service model and develop effective solutions to improve both customer satisfaction and operational performance.
 </li>
 <li>
 
 Communication
 
 : Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 
 
 
 <ul>
 <li>
 A strategic thinker with a deep understanding of
 
 SME customer needs
 
 and a passion for designing service models that deliver exceptional customer experiences.
 </li>
 <li>
 Comfortable managing both the high-level strategy and the operational details of service model design and implementation.
 </li>
 <li>
 Data-driven and customer-focused, with a strong ability to turn insights into action that improves the SME customer experience and drives business growth.
 </li>
 <li>
 Experienced in designing and optimizing service processes, ensuring they are customer-centric, efficient, and scalable.
 </li>
 </ul>
 
 
 
 
 
 Why Odeabank?
 
 
 
 
 
 <ul>
 <li>
 Innovative business model focused on investment and technology
 </li>
 <li>
 Odealist teams shaping not only today but also the future
 </li>
 <li>
 Corporate discount agreements with O'Deal
 </li>
 <li>
 Social events, clubs, and employee communities
 </li>
 <li>
 Special occasion celebrations
 </li>
 <li>
 Recognition and reward mechanisms that regularly highlight achievements
 </li>
 <li>
 Well-being seminars
 </li>
 </ul>
 
 
 
 
 
 If you want to grow in an Odealist culture
 
 , complete your application now and join us on our journey! 💫
 
 
 
 
 
 
 *The hiring process at Odeabank includes Human Resources Assessment, relevant manager interviews, and competency-based evaluations.
 
 
 
 
 The offer process begins for candidates who successfully complete all stages.
 
 
 
 
 **Under the Personal Data Protection Law No. 6698, your personal data is processed solely for recruitment purposes during the application process.
 
 
 
 
 Detailed information can be found at
 
 Odeabank Personal Data Protection Disclosure Text.
 
 
 
 
 
</div>

SME Segment Assistant Manager

NEW STATE FACILITY MANAGEMENT

We are seeking a proactive, dedicated, and experienced Assistant Operation Manager &ndash; Soft Services to support the daily operations of our facility management services. The ideal candidate will assist in managing soft services operations, ensuring service quality, client satisfaction, and efficient team performance.Key Responsibilities<ul><li>Support the Operations Manager in overseeing daily soft services operations, including housekeeping, janitorial, pest control, landscaping, and waste management.</li><li>Supervise soft services staff, ensuring proper allocation of duties and adherence to company standards.</li><li>Monitor service delivery and ensure compliance with SLA, KPI, and HSE requirements.</li><li>Coordinate with clients regularly to address concerns, gather feedback, and ensure satisfaction.</li><li>Prepare daily/weekly/monthly reports and assist with performance analysis.</li><li>Conduct site inspections and ensure corrective actions are implemented promptly.</li><li>Assist in scheduling, attendance monitoring, and manpower planning.</li><li>Support tender documentation, budgeting, and resource planning when required.</li><li>Train and evaluate staff to maintain high-quality service delivery.</li><li>Ensure proper inventory management of materials, tools, and equipment.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Facility Management, Business Administration, or related field (preferred).</li><li>Minimum 3&ndash;5 years of experience in soft services or facility management.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and client-handling abilities.</li><li>Knowledge of FM industry standards, SLA/KPI management, and HSE compliance.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to multitask, prioritize, and work under pressure.</li></ul>How to ApplyInterested candidates may send their updated CV to [cvforjobs7070@gmail.com] with the subject line: &ldquo;Application for Assistant Operation Manager &ndash; Soft Services&rdquo;Job Types: Full-time, PermanentPay: QAR10.00 - QAR100.00 per month

Assistant Operation manager-Soft Service

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