assistant customer service manager

Domino's

<div>Job Description 
JOB DETAILS
Assistant Manager
Assistant Managers are responsible for cost controls, inventory control, cash control, and customer relations while they are working a shift.
What we offer:<ul><li>A safe, rewarding, and fast-paced working environment</li><li>Competitive hourly rate and benefits package</li><li>Training with an industry-leading brand</li><li>Excellent career opportunities</li><li>Awesome discounts on menu items!</li></ul>
What we&rsquo;re looking for in our Assistant Managers:<ul><li>Prior leadership experience preferred</li><li>Assist with basic operations procedures</li><li>Experience in employee development</li><li>Ability to demonstrate team member and food safety protocols</li><li>Excellent customer service skills</li><li>Ability to operate and troubleshoot technology</li></ul>
QUALIFICATIONS
Minimum Job Requirements (see the Job Description for full details):<ul><li>Must be at least 18 years of age</li></ul> 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Assistant Manager(07683) - 2150 S Hwy 95

Palmetto Moon

<div>Position Title: Assistant Sales Manager
ROLE SUMMARY:
The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered.
All Assistant Sales Managers will be accountable for executing a set of Shared Responsibilities outside of their assigned department of responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results. This position is non-exempt, paid at an hourly rate.
Duties/Responsibilities:
<ul><li>Sales &amp; Financial Performance<ul><li>
Assist Store Sales Manager in achieving sales goals and objectives</li><li>
Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team</li><li>
Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)</li><li>
Monitor store labor on a daily and weekly basis, adjusting to meet plan or business needs</li><li>
Remain informed of Key Performance Indicators (KPI&rsquo;s) for the store, understanding how each is impacting the business daily/weekly.
</li></ul></li><li>Customer Service<ul><li>
Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues</li><li>
Train and coach team to offer expected level of customer service in order to drive sale performance</li><li>
Handling customer complaints professionally, striving to resolve them promptly and satisfactorily</li><li>
Appropriately and timely follow up to customer concerns and inquiries</li></ul></li><li>
Team Leadership<ul><li>
Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts</li><li>
Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives</li><li>
Adjust team priorities to meet goals and company/store initiatives</li><li>
Offer on the spot coaching to team members in order to correct actions or offer training</li><li>
Communicate employee concerns to the appropriate leadership within a timely manner</li></ul></li><li>
Talent Management<ul><li>
Take an active role in store staffing through recruiting and interviewing</li><li>
Perform orientation and training for new team members as needed</li><li>
Be well versed in company expectations for performance management, utilizing resources as needed</li><li>
Appropriately coach and address associate performance through formalized process</li><li>
Take an active role in year-end employee review process if or when needed</li></ul></li></ul>
<ul><li>Product Knowledge &amp; Visual Merchandising<ul><li>
Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team.</li><li>
Train team members on merchandise features and selling techniques</li><li>
Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.</li></ul></li><li>
Departments of Responsibilities<ul><li>
Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility
</li><li>Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development</li></ul></li><li>
General Leadership Responsibilities<ul><li>
Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams.</li><li>
Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly.</li><li>
Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more</li></ul></li></ul>
Required Skills/Abilities<ul><li>
2+ years of previous leadership experience, preferably in a retail setting</li><li>
Shown motivation and delegation skills along with proven ability to hold team members accountable</li><li>
Confident, proactive and willingness to take on workplace challenges</li><li>
Ability to multi-task and change priorities as necessary in order to keep team focused on business needs
</li><li>Strong verbal communication, and the ability to convey important information clearly and effectively</li><li>
Quick decision-making and problem-solving abilities, specifically in terms of customer service</li><li>
Ability to read key reporting and learn company POS system with standard training
</li></ul>Physical Requirements<ul><li>
Ability to bend, twist, stoop, stand for extended periods of time</li><li>
Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations</li></ul></div>

Assistant Sales Manager - Canton

<div>Job Description 
Assistant Manager
Born to Lead
Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.
Domino's Pizza loves Domino's people
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Asst Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.
Drive your own career
Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.
Job Requirements and Duties
As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition, you&rsquo;ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance &amp; Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability
Those are the basics, but here&rsquo;s what else you can expect:
General Job Duties<ul><li>Operate all equipment</li><li>Stock ingredients from delivery area to storage, work area, walk-in cooler</li><li>Prepare product</li><li>Receive and process telephone orders</li><li>Take inventory and complete associated paperwork</li><li>Clean equipment and facility approximately daily</li></ul>
Communication Skills<ul><li>Ability to comprehend and give correct written instructions</li><li>Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person</li></ul>
Essential Functions/Skills<ul><li>Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)</li><li>Must be able to make correct monetary change</li><li>Verbal, writing, and telephone skills to take and process orders</li><li>Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed</li><li>Ability to enter orders using a computer keyboard or touch screen</li></ul>
Work Conditions<ul><li>Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks</li><li>In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas</li><li>Sudden changes in temperature in work area and while outside</li><li>Fumes from food odors</li><li>Exposure to cornmeal dust</li><li>Cramped quarters including walk-in cooler</li><li>Hot surfaces/tools from oven up to 500 degrees or higher</li><li>Sharp edges and moving mechanical parts</li></ul>
Sensing<ul><li>Talking and hearing on telephone</li><li>Near and mid-range vision for most in-store tasks</li></ul> 
Additional Information<ul><li> 
Depth perception</li><li>Ability to differentiate between hot and cold surfaces</li></ul>
Temperaments<ul><li>The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions</li></ul>
Physical Requirements including, but not limited to the following:
Standing<ul><li>Most tasks are performed from a standing position</li></ul>
Walking<ul><li>For short distances for short durations</li></ul>
Lifting<ul><li>Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck</li><li>Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'</li><li>Cases are usually lifted from floor and stacked onto shelves up to 72high</li></ul>
Carrying<ul><li>Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves</li><li>Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store</li><li>Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray</li></ul>
Pushing<ul><li>To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push</li><li>Trays may also be pulled</li></ul>
Climbing<ul><li>Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance</li></ul>
Stooping/Bending<ul><li>Forward bending at the waist is necessary at the pizza assembly station</li><li>Toe room is present, but workers are unable to flex their knees while standing at this station</li><li>Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day</li><li>Forward bending is also present at the front counter and when stocking ingredients</li></ul>
Crouching/Squatting<ul><li>Performed occasionally to stock shelves and to clean low areas</li></ul>
Reaching<ul><li>Reaching is performed continuously; up, down and forward</li></ul>
Hand Tasks<ul><li>Eye-hand coordination is essential; use of hands is continuous during the day</li><li>Frequently activities require use of one or both hands</li><li>Shaping pizza dough requires frequent and forceful use of forearms and wrists</li></ul></div>

Assistant Manager(05188) - 11339 W Atlantic Blvd

Assistant Manager(05178) - 1672 S Congress Ave

<div>Company Description 
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world! 
Job Description 
Like being the boss? Well now's your chance - Domino's Pizza is hiring for management positions - more specifically shift runners and assistant managers. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery.
As a member of our management team, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
Advancement:
Once you enter into management you are quickly on your way to learning the skills necessary to be General Manager of a store. Lead Assistant Managers are eligible for performance based bonuses! Our company prides itself on promoting from within! What does that mean? You can quickly move up through the ranks and earn more money. Who knows, maybe you are the next Domino's franchisee! 
Qualifications 
<ul><li>
Prior leadership experience preferred</li><li>
Hunger to learn and follow proven systems</li><li>
Ability to demonstrate team member and food safety protocols</li><li>
Excellent customer service skills</li><li>
Must be 18 years or older</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO</div>

(9216) Phoenix: Assistant Manager and Shift Runner

<div>Company Description 
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you 
Job Description 
Like being the boss? Well now's your chance - Domino's Pizza is hiring for management positions - more specifically shift runners and assistant managers. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery.
As a member of our management team, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
Advancement:
Once you enter into management you are quickly on your way to learning the skills necessary to be General Manager of a store. Lead Assistant Managers are eligible for performance based bonuses! Our company prides itself on promoting from within! What does that mean? You can quickly move up through the ranks and earn more money. Who knows, maybe you are the next Domino's franchisee! 
Qualifications 
<ul><li>
Prior leadership experience preferred</li><li>
Hunger to learn and follow proven systems</li><li>
Ability to demonstrate team member and food safety protocols</li><li>
Excellent customer service skills</li><li>
Must be 18 years or older</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO</div>

(7596) Phoenix: Assistant Manager and Shift Runners

<div>Company Description 
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world! 
Job Description 
Like being the boss? Well now's your chance - Domino's Pizza is hiring for management positions - more specifically shift runners and assistant managers. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery.
As a member of our management team, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
Advancement:
Once you enter into management you are quickly on your way to learning the skills necessary to be General Manager of a store. Lead Assistant Managers are eligible for performance based bonuses! Our company prides itself on promoting from within! What does that mean? You can quickly move up through the ranks and earn more money. Who knows, maybe you are the next Domino's franchisee! 
Qualifications 
<ul><li>
Prior leadership experience preferred</li><li>
Hunger to learn and follow proven systems</li><li>
Ability to demonstrate team member and food safety protocols</li><li>
Excellent customer service skills</li><li>
Must be 18 years or older</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

(7632) Tucson: Assistant Manager and Shift Runners

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