assistant customer service manager

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

T-Mobile Premium Retailer | GP Mobile

Benefits: Commission 401(k) Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training &amp; development Vision insurance Wellness resources Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! Se prefieren hablantes biling&uuml;es de espa&ntilde;ol, pero no se requieren. Why Join Our Team? Do you have what it takes to be a game changer? Come join a winning culture and team!! #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us! Job Overview The Retail Assistant Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile&rsquo;s aspirations of earning a place in our customers&rsquo; hearts and Mobile Associate success. Job Responsibilities: Responsible for infusing every store&rsquo;s Mobile Assistant with a passion for T-Mobile&rsquo;s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. Ensure that every need the customer has, when coming into the store, is met and that employees build the customer&rsquo;s confidence by making their experience comfortable, simple and by solving the whole problem. Complete observations of Mobile Associate s&rsquo; interactions with customers, including feedback, to be used in development, training &amp; coaching conversations. Effectively manage customer wait time. Keep current on products, services, and promotions. Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods &amp; Procedures. Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. The experience you&rsquo;ll bring: 1 year customer service and/or sales experience, retail environment preferred Available to work a varied schedule including nights, weekends, and holidays Ability to lead and mentor people to deliver great results Outstanding communicator with ability to interact with teammates and customers What&rsquo;s in it for you: Competitive base pay, plus commissions Benefits for part-time and full-time employees Medical, dental and vision benefits 401K Plan Generous paid time-off programs Phone service discounts Serious growth potential for your career This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn&rsquo;t do it without someone like you. So, what do you say? Isn&rsquo;t it time you explored what could become the career move of a lifetime? We invite you to apply today! Requirements: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED #NeverStopGrowing Luna Wireless doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. Don&rsquo;t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. Work Location: In person

T Mobile Authorized Retailer Assistant Manager (Boynton Lakes Plaza)

RTC1 Recruitment Services

<div>
 
 
 Position Title:
 
 Assistant Relationship Manager
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Salary BHD:
 
 up to 1,130 inclusive depending on experience and qualifications
 
 
 
 Job Location:
 
 Seef, Bahrain
 
 
 
 
 
 
 About the Client:
 
 
 
 One of the leading global institutions with strong regional presence across the UAE, Bahrain, and Sudan, known for driving innovation in Islamic and corporate banking.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Assist RM in acquiring new-to-bank clients and managing existing portfolios to achieve liability, CASA, deposit, and cross-sell (FX, Trade) targets in line with business objectives.
 </li>
 <li>
 Conduct client visits, prepare call reports, support account planning with product partners, resolve queries, and ensure high customer satisfaction.
 </li>
 <li>
 Maintain updated KYC, OMNI, and PEP records; ensure proper file management; adhere to AML, internal audit, and Central Bank guidelines.
 </li>
 <li>
 Prepare official memos, requests, coordinate with internal departments, uphold confidentiality and Code of Conduct, and support team projects or act as backup when required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, or related field; MBA/CA/CMA or Financial Certification preferred.
 </li>
 <li>
 Minimum 3 years of proven experience in the same role and field
 </li>
 <li>
 Strong understanding of liabilities, Trade, Treasury products, banking operations, Islamic banking standards, accounting principles, and market/business environment.
 </li>
 <li>
 Good knowledge of AML/Compliance, CBUAE regulations, and identifying suspicious transactions.
 </li>
 </ul>
 
 
 How to Apply:
 
 
 
 Send your CV in word format to:
 
 FINANCEJOBS2020 AT GMAIL DOT COM
 
 and use &ldquo;
 
 Assistant Relationship Manager
 
 &rdquo; as email subject
 
</div>

Assistant Relationship Manager

Odeabank

<div>
 
 
 Payment Systems Assistant Manager
 
 
 
 
 
 
 
 We are looking for an Odealist to create value together!
 
 
 
 We work in a world where new ideas, bold steps, and learning happen every day. At Odeabank, we measure success not only by results but also by learning, growing, and creating value.
 
 
 We work in a culture that is collaborative, innovative, and open to different perspectives. Everd day, we move forward together for a better experience and a stronger future.
 
 
 
 
 
 
 What Can You Expect?
 
 
 
 
 
 
 
 &bull;
 
 A culture that supports your development:
 
 Training, mentoring, and continuous learning opportunities
 
 
 &bull;
 
 Working model:
 
 A hybrid environment that offers both productivity and balance
 
 
 &bull;
 
 Inclusive team structure:
 
 An organizational culture shaped by openness, respect, authenticity, and enthusiasm
 
 
 &bull;
 
 Sustainable vision:
 
 Commitment to gender equality, diversity, and sustainability
 
 
 &bull;
 
 Supportive leadership:
 
 Managers who value your ideas and encourage sharing
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a strategic and results-oriented Assistant Manager to join our Payment Systems team. This role plays a key part in shaping and growing our credit and debit card business, focusing on product vision, customer experience, and business impact.
 
 
 
 
 
 
 General Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree from a university in Business Administration, Engineering or related fields
 </li>
 <li>
 7 - 10 years experiences in payment systems, product/portfolio management, marketing, product development in banks. Credit/debit card knowledge is must.
 </li>
 <li>
 Care deeply about user experience and passionate about problem solving,
 </li>
 <li>
 Strong reporting and analytical thinking skills
 </li>
 <li>
 Efficient time management, planning and project prioritization skills
 </li>
 <li>
 Strong interpersonal skills and able to work in a team environment
 </li>
 <li>
 Advanced level of MS Office programs
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibility
 
 
 
 
 
 <ul>
 <li>
 Take ownership of credit and debit card products across their full lifecycle, from design and positioning to performance tracking.
 </li>
 <li>
 Develop and execute strategies to drive customer acquisition, activation, spending, and retention.
 </li>
 <li>
 Monitor market trends and competitor activities to identify growth opportunities and define differentiation points.
 </li>
 <li>
 Collaborate with internal teams (marketing, CRM, analytics, legal) to build customer-centric journeys and campaigns.
 </li>
 <li>
 Coordinate with IT and vendors to implement card features and digital enhancements aligned with product strategy.
 </li>
 <li>
 Support digitalization initiatives such as card-on-file, mobile wallet integrations, and instant card issuance.
 </li>
 <li>
 Work closely with card schemes (Visa, Mastercard) to leverage new capabilities and partnership opportunities.
 </li>
 <li>
 Analyze product and campaign performance, translate insights into actionable improvements.
 </li>
 <li>
 Ensure compliance with local regulations while designing seamless and innovative customer experiences.
 </li>
 <li>
 Contribute to the strategic roadmap of the Payment Systems division, aligning card initiatives with broader banking goals.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Private Mixed Health Insurance for you and (if applicable) your spouse and children
 </li>
 <li>
 Corporate Life Insurance
 </li>
 <li>
 Remote Work Support
 </li>
 <li>
 Meal Allowance
 </li>
 <li>
 Birthday Leave
 </li>
 <li>
 Shuttle Service for Head Office Employees
 </li>
 </ul>
 
 
 
 
 
 Why Odeabank?
 
 
 
 
 
 <ul>
 <li>
 Innovative business model focused on investment and technology
 </li>
 <li>
 Odealist teams shaping not only today but also the future
 </li>
 <li>
 Corporate discount agreements with O'Deal
 </li>
 <li>
 Social events, clubs, and employee communities
 </li>
 <li>
 Special occasion celebrations
 </li>
 <li>
 Recognition and reward mechanisms that regularly highlight achievements
 </li>
 <li>
 Well-being seminars
 </li>
 </ul>
 
 
 
 
 
 
 
 
 If you want to grow in an Odealist culture
 
 , complete your application now and join us on our journey! 💫
 
 
 
 
 
 
 *The hiring process at Odeabank includes Human Resources Assessment, relevant manager interviews, and competency-based evaluations.
 
 
 
 
 The offer process begins for candidates who successfully complete all stages.
 
 
 
 
 **Under the Personal Data Protection Law No. 6698, your personal data is processed solely for recruitment purposes during the application process.
 
 
</div>

Payment Systems Assistant Manager

American Honda Motor

<div><div><h2 class="jobSectionHeader">Description</h2><div><div>
Legal Entity: American Honda Finance Corp. 
Business Unit: American Honda Finance Corp
 
Department: Corp Gov Financial Compliance</div>
Division: Finance &amp; Administration Division 
Work Location: Torrance - Main Campus Location 
Shift: 1st 
Workstyle: Remote Eligible up to 20%
 
Career Level: 5
 
Job Grade: Exempt-4
 
Salary Range: $94,900.00 - $142,400.00 
<div><div><div><h2 class="jobSectionHeader">Job Purpose</h2>
</div><div>
EX4 - Assistant Manager, AHFC SOX IT Lead 
American Honda Finance Corporation is currently seeking an Assistant Manager, SOX IT Lead for our Corporate Governance and Financial Compliance division. This position leads the design, implementation, monitoring, and testing of IT General Controls (ITGC) and IT Application Controls (ITAC) under SOX compliance for AHFC. This role ensures robust governance and risk management practices to mitigate risks and support the overall reliability of financial reporting by serving as the primary SME for complex IT control environments, system architectures, and emerging technologies impacting AHFC&rsquo;s SOX compliance.</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities</h2>
</div><div>
Key accountabilities will include but not be limited to: 
ITGC and ITAC SOX Compliance Leadership<ul><li>
Lead the planning, execution, and monitoring of ITGC and ITAC for annual SOX compliance activities.</li></ul>
Audit Coordination<ul><li>
Act as the primary liaison between AHM IT GRC, CT IT, internal auditors, and external auditors for ITGC and ITAC Testing</li></ul>
Governance &amp; Documentation<ul><li>
Maintain Risk Control Matrices (RCMS), data flow diagrams, and control documentation.</li></ul>
Project Support<ul><li>
Collaborate on technology projects to ensure SOX compliance requirements are integrated.</li></ul>
Training and Communication<ul><li>
Provide guidance and training to CH IT and AHFC Management on SOX requirements and control expectations</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications, Experience, and Skills</h2>
</div><div>
We are looking for qualified people with diverse backgrounds and experiences, open minds, and a disciplined work ethic. To bring the future to Honda as an Assistant Manager, you must have: 
Minimum Education Qualifications: 
<ul><li>
BA/BS degree in Information Systems, Computer Science, Accounting, or related filed.</li><li>
Certifications (preferred): CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), CISSP (Certified Information System Security Professional), or CRISC (Certified in Risk and Information System Control)</li></ul> 
Minimum Experience: 
<ul><li>
8-10+ years in IT Audit, IT compliance, or IT risk management</li><li>
Strong understanding of SOX, ITGCs, and frameworks such as COBIT, COSO, NIST</li><li>
Experience working with ERP Systems</li><li>
Experience in a public company or Big 4 audit environment</li><li>
Experience as a technical SME for IT controls.</li></ul> 
Other Job Specific Skills: 
<ul><li>
Ability to work independently and exercise professional judgement.</li><li>
Ability to interpret technical concepts and translate then into control requirements.</li><li>
Excellent communication and stakeholder management skills</li><li>
Expertise in ITGC domains: logical access, change, backup, incident management, and application controls</li><li>
Knowledge of cloud environments (AWS, Azure) and related control frameworks</li><li>
Strong analytical, problem-solving, and project management skills</li><li>
Cross-functional collaboration and risk-based thinking.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Working Conditions</h2>
</div><div>
Additional Position Factors:<ul><li>
Workstyle: 80/20 (4 days in office 1 day remote) &ndash; Torrance Location</li><li>
Travel 5%</li></ul></div></div></div>
What differentiates Honda and make us an employer of choice? 
Total Rewards:<ul><li>
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)</li><li>
Regional Bonus (when applicable)</li><li>
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)</li><li>
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)</li><li>
Paid time off, including vacation, holidays, shutdown</li><li>
Company Paid Short-Term and Long-Term Disability</li><li>
401K Plan with company match + additional contribution</li><li>
Relocation assistance (if eligible)</li></ul> 
Career Growth:<ul><li>
Advancement Opportunities</li><li>
Career Mobility</li><li>
Education Reimbursement for Continued Learning</li><li>
Training and Development Programs</li></ul> 
Additional Offerings:<ul><li>
Lifestyle Account</li><li>
Childcare Reimbursement Account</li><li>
Elder Care Support</li><li>
Tuition Assistance &amp; Student Loan Repayment</li><li>
Wellbeing Program</li><li>
Community Service and Engagement Programs</li><li>
Product Programs</li></ul> 
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.</div></div></div>

Asst Manager (101559)

Al Zayani Commercial Services S.P.C

JOB DESCRIPTIONDEPARTMENT: OFFICE AUTOMATION DIVISIONJOB TITLE: ASST. SERVICE MANAGERREPORTING TO: SERVICE MANAGER<ul><li>Assisting the Service Manager in running a smooth, efficient and profitable operations of the Service Center to ensure customers satisfaction.</li><li>You will assist in preparing the yearly budgets and sales forecast for spare parts and consumables.</li><li>Re-ordering of spares and consumables, while ensuring healthy stock levels at all times.</li><li>Ensure timely issuing and renewing of Maintenance Contract of all products and that all the machines are covered by maintenance contract.</li><li>Strict compliance with all the company policies and procedures.</li><li>Carry out other assignment as instructed, within the nature of your job, as and when required by the Management.</li><li>Perform the jobs of repairing Ricoh photocopiers and facsimile machines.</li><li>Maintain and service all the photocopiers/ fax machines which are covered under the yearly maintenance contract.</li><li>Support customers on their requirements and installations of photocopiers.</li><li>Provide estimate on repair jobs.</li><li>Coordinate on the order of spare parts for Ricoh photocopiers and fax machines.</li><li>Coordinate in obtaining the yearly maintenance contract for photocopiers and fax machines.</li><li>Support the sales executive on the demonstration of the Ricoh photocopiers and machines.</li><li>Support the customers on the requirements and installation of other brands of facsimile machines in future.</li><li>Prepares and follow up quotation of spare parts, Customers or Third Parties (ie. Stationeries).</li><li>Print, scan and save LPO's and approved quotations on the folder as provided for future reference.</li><li>Assist for contract follow up on renewal of AMC's, Lease contracts, out of warranty machines and call basis 1-2 years.</li><li>Prepare and summarize in excel sheet table the orders for spare parts, consumables and supplies.</li><li>Responsible to place urgent orders of spare parts by air (Note: consolidate or combine urgent orders to minimize the shipping cost).</li><li>Coordinate, inform and provide the summary data of items to be ordered to accounts before placing the orders.</li><li>Provide the summary of consumables with the corresponding LPO's or quotations approval to order by an Accounts department responsible to place the order in the portal.</li><li>Responsible for sea reordering of spare parts, consumables and supplies (Note: Check the Roadmap for Air-Sea Consignment for Consumables and PM Parts).</li><li>Responsible to coordinate with RICOH on issues regarding technical and other matters as required.</li><li>Assist on technical issues in the field and workshop.</li><li>Work closely with the Service Department concerning department issues.</li><li>Act as Assistant Technical Manager.</li><li>To assist the Asst. Technical Manager for job scheduling and to update history cards, modification bulletins and field problem reports.</li><li>To report immediately to the Asst. Technical Manager those clients using duplicate toners and consumables and also to monitor the technician's routine service report with proper counter reading.</li><li>To train the Engineering staff about @remote and to monitor trade-in machines that enter in the Engineering department.</li><li>To report to the service dept. any client's requirement for new machines and to update them of AZCS line of models.</li></ul>31. Train on other tasks in AZCS as directed by management.32. Perform other related tasks as assigned by your direct supervisor from time to time.The Company reserves the right to transfer you to a job of a similar nature within the scope of its activities.Work Location: In person

ASST. SERVICE MANAGER

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10000 assistant customer service manager jobs Near Me

Assistant Manager – Customer Success (Female)

Assistant Manager – Customer Success (Female)

T Mobile Authorized Retailer Assistant Manager (Boynton Lakes Plaza)

Assistant Relationship Manager

Payment Systems Assistant Manager

Asst Manager (101559)

ASST. SERVICE MANAGER