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assistant director housekeeping

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Key Responsibilities:<ul><li>
Assist the Executive Director Housekeeping in all phases of housekeeping activities.</li><li>
Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times and ensure, supervised that the subordinates are well groomed.</li><li>
Arrange departmental weekly rosters including vacation planning and schedule them according to business level and forecast.</li><li>
Responsible for controlling expenses and keeping expenses in line with the budget.</li><li>
Participate to the budgeting exercise.</li><li>
Responsible for ensuring staffing needs and daily assignments in accordance with occupancy.</li><li>
Manage rotational or periodic cleaning programs and regular inspections of suites and public areas, back of the house areas, and service areas.</li><li>
Conduct daily briefing to subordinates in the absence of the Executive Director Housekeeping</li><li>
Check all the suites on arrival under his/her care daily, to ensure departmental and Forbes 5-Star standard of cleanliness, maintenance and sanitation. This spot check may either be following a routine check out suite cleaning, in house guest suite cleaning or turn down service.</li><li>
Randomly check rooms and fill scoring check list daily to be able to give feedback to both supervisors and attendant.</li><li>
Maximize suite inspection productivity to enhance high standards of cleanliness and minimize outstanding defects and repairs.</li><li>
Establish, implement and monitor the maintenance and repair program of guest suites and rooms. Ensure that repair request is being processed and monitor</li><li>
Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests.</li><li>
Constantly inspect housekeeping areas and ensure cleanliness, tidiness and safe. Maintain pleasing environment for guests.</li><li>
Randomly check floor pantries to ensure the inventories are properly stocked with par level, cleaned and tidied.</li><li>
Assist the Executive Director Housekeeper to deal with all contractors or suppliers (when applicable).</li><li>
Assisting in special projects, refurbishments and renovations if required.</li><li>
Leads by example. Maintains a positive, cooperative work environment &amp; good communication with all related departments and management.</li><li>
Leads by example. Promotes a work environment where team members feel valued, involved, appreciated and safe.</li><li>
Assist in training of team members pertaining to equipment handling, cleaning techniques and chemical use.</li><li>
Observe team member performance and identify training needs.</li><li>
Evaluate team member performance, through daily scoring check lists.</li><li>
Perform and document regular appraisal and evaluation of performances.</li><li>
Responsible to motivating, disciplining and counseling team members when applicable.</li><li>
Anticipate guest needs, respond promptly and acknowledge all guest, maintain positive guest relations and ensure guest satisfaction at all times.</li><li>
Schedule &amp; conduct refresh training to ensure emergency procedures, health &amp; safeties as well as hygiene rules are strictly followed to avoid health and safety hazards and injury.</li><li>
Document and follow-up on employees&rsquo; files.</li><li>
Keep open communication with management &amp; subordinates.</li><li>
Use creative and participate to the recognition program of subordinates.</li><li>
Escalate to higher management any difficult situations or problems.</li><li>
Responsible to keep records of special cleaning and maintenance up to date.</li><li>
Responsible to keep record of contractors / supplier&rsquo;s interventions.</li><li>
Respect the privacy of guests &amp; colleagues&rsquo; information.</li><li>
Remain well-mannered and well-groomed as per department and company standard.</li><li>
Participate in the hotel recycling program and encourage team members to reduce, re-use and recycle.</li><li>
Perform any other duties and task as required by Assistant Director &ndash; Rooms and Executive Housekeeper - Rooms.</li></ul> 
Qualifications 
Qualifications:<ul><li>
Minimum of 4 years working experience in a similar role.</li><li>
Professional appearance.</li><li>
Post graduate or hotel management school</li><li>
Ability to function well as part of a team.</li><li>
Computer skills required (Microsoft Excel and Microsoft Word).</li><li>
Knowledge and experience in maintaining material, fabric and flooring.</li><li>
Able to interact with guest respectfully, naturally and efficiently.</li><li>
Aware of FLHSS (Fire, Life, Health &amp; safety, Security) standards.</li><li>
Diligent attention to safety.</li><li>
Full understanding of Raffles Doha and Fairmont Doha vision and values.</li></ul></div>

Assistant Director Housekeeping

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Housekeeping Manager, reporting directly to Executive Housekeeper, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Housekeeping Manager will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

Housekeeping Manager

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Housekeeping Manager role:
 
 
 
 <ul>
 <li>
 Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
 </li>
 <li>
 Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
 </li>
 <li>
 Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
 </li>
 <li>
 Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
 </li>
 <li>
 Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
 </li>
 <li>
 Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferably female candidate
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism management
 </li>
 <li>
 Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must
 </li>
 </ul>
</div>

Assistant Housekeeping Manager

Hilton

<div>Assistant Executive Housekeeper
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
What will I be doing? 
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist with overseeing Housekeeping/Laundry operations</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li><li>
Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li><li>
Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li><li>
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training to support the Executive Housekeeper</li><li>
Ensure communication meetings are conducted</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Support managing, training and developing the team</li><li>
Deputise in absence of the Executive Housekeeper</li><li>
Provide excellent guest service</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping/laundry experience in the hotel/leisure/retail sector in similar/same position</li><li>
A high school certificate or equivalent</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Assistant Executive Housekeeper

AL KHANJI MEDICAL & NURSING SERVICES

<div><div>Company: Al Khanji Medical and Nursing Services. 
Position: Caregiver/Nursing Assistant. 
Location: Doha, Qatar. 
Job Type: Full-Time. 
</div><div>
Qualifications:</div><ul><li>
Proven experience as a Caregiver.</li><li>
Excellent knowledge of emergency response and first aid (CPR).</li><li>
Familiarity with housekeeping and cooking, especially with dietary considerations.</li><li>
Willingness to adhere to health and safety standards.</li><li>
Respectful, compassionate, and patient.</li><li>
Strong time management, ethics, and physical endurance.</li><li>
Outstanding communication and interpersonal skills.</li>
High School Diploma or equivalent certificate. 
<li>
</li></ul><div>
Duties and Responsibilities:</div><ul><li>
Provide professional and quality care for clients.</li><li>
Assist individuals who are ill, injured, disabled, elderly, or newborn.</li><li>
Help clients take prescribed medication.</li><li>
Support with mobility and ambulation, including outdoor activities (doctor visits, walks, etc.)</li><li>
Assist with personal hygiene and care routines.</li><li>
Aid in performing physical therapy exercises.</li><li>
Plan and prepare meals based on client needs.</li><li>
Assist with shopping or accompany clients on errands.</li><li>
Perform light housekeeping duties.</li><li>
Offer companionship and emotional support.</li><li>
Report any unusual incidents promptly.</li><li>
Respond quickly and responsibly in emergencies.</li></ul><div> 

Join Our Team!:</div><div>
At Al Khanji Medical and Nursing Services, we value compassion, professionalism, and dedication. If you are a caring individual who wants to make a real difference in the lives of others, we would love to hear from you. 
</div><div>
To Apply, Email Your CV to: medicalhr999@gmail.com.</div></div>

Nurse Assistant

<div><div>Company: Al Khanji Medical and Nursing Services. 
Position: Caregiver / Nursing Assistant. 
Location: Doha, Qatar. 
Job Type: Full-Time. 
</div><div>
QUALIFICATIONS:</div><ul><li>
Proven experience as a Caregiver.</li><li>
Excellent knowledge of emergency response and first aid (CPR).</li><li>
Familiarity with housekeeping and cooking, especially with dietary considerations.</li><li>
Willingness to adhere to health and safety standards.</li><li>
Respectful, compassionate, and patient.</li><li>
Strong time management, ethics, and physical endurance.</li><li>
Outstanding communication and interpersonal skills.</li>
High School Diploma or equivalent certificate. 
<li>
</li></ul><div>
DUTIES AND RESPONSIBILITIES:</div><ul><li>
Provide professional and quality care for clients.</li><li>
Assist individuals who are ill, injured, disabled, elderly, or newborn.</li><li>
Help clients take prescribed medication.</li><li>
Support with mobility and ambulation, including outdoor activities (doctor visits, walks, etc.)</li><li>
Assist with personal hygiene and care routines.</li><li>
Aid in performing physical therapy exercises.</li><li>
Plan and prepare meals based on client needs.</li><li>
Assist with shopping or accompany clients on errands.</li><li>
Perform light housekeeping duties.</li><li>
Offer companionship and emotional support.</li><li>
Report any unusual incidents promptly.</li><li>
Respond quickly and responsibly in emergencies.</li></ul><div> 

Join Our Team!</div><div>
At Al Khanji Medical and Nursing Services, we value compassion, professionalism, and dedication. If you are a caring individual who wants to make a real difference in the lives of others, we would love to hear from you. 
</div><div>
To Apply, Email Your CV to: medicalhr999@gmail.com</div></div>

Caregiver/Nurse Assistant

Caregiver/Nursing Assistant

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