assistant director of sales

Hilton

<div>
 An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
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 <li>
 Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
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 Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
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 Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
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 <li>
 Produce accurate and timely reports that meet the needs of the hotel and the management company
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 Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
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 Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
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 <li>
 Contribute to relevant management meetings to develop and implement sales and marketing initiatives
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 <li>
 Prepare company contracts for the hotel in accordance with current business and pricing conditions
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 Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
 </li>
 <li>
 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
 </li>
 <li>
 Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
 </li>
 <li>
 Excellent organisational and planning skills
 </li>
 <li>
 Experience in a similar role with a proven track record
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of local market
 </li>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 Passion for sales and for achieving targets and objectives
 </li>
 <li>
 Degree-level qualification in a relevant field would be advantageous
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Assistant Director of Sales

<div>
 A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
 
 
 
 What will I be doing?
 
 
 
 As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage all Food and Beverage Outlet operations
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 Maintain exceptional levels of customer service
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 <li>
 Ensure compliance of brand standards
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 Recruit, manage, train and develop the Food and Beverage team
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 Manage guest queries in a timely and efficient manner
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 Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
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 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
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 <li>
 Develop menus with other members of Food and Beverage team
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 Accountable for monthly stock takes
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 Incentivise team members to maximize sales and revenue
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 Carry out annual and mid-year appraisals with Managers under your responsibility
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 Evaluate guest satisfaction levels with a focus on continuous improvement
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 Ensure communication meetings are conducted and post-meeting minutes generated
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 Be environmentally aware
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 Assist other departments wherever necessary and maintain good working relationships
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 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Management and/or supervisory Food and Beverage experience
 </li>
 <li>
 Able to meet financial targets
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 <li>
 Ability to comply with all Food and Beverage brand standards
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 Ability to work under pressure
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 <li>
 Excellent grooming standards
 </li>
 <li>
 Willingness to develop team members and self
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 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Degree in relevant area
 </li>
 <li>
 Passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Food and Beverage Director

<div>
 Assistant Room Service Manager is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. Assistant Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
 </li>
 <li>
 Ensure compliance of brand standards
 </li>
 <li>
 Evaluate guest satisfaction levels with a focus on continuous improvement
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 Aware of trends and propose ideas to build the range and quality of Food and Beverage
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 Optimise sales and contain costs, identifying any areas for action
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 Set achievable budgets and other short- and long-term functional goals
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 Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
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 <li>
 Maintain strong internal control environment and compliance to hotel/company policies and procedures
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a similar role
 </li>
 <li>
 Effective management skills
 </li>
 <li>
 Negotiation and influencing skills
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Good grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience within the hospitality industry
 </li>
 <li>
 Previous experience managing payroll, budgets and forecasting
 </li>
 <li>
 Commercial and industry knowledge
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Assistant Room Service Manager / Supervisor

<div>
 A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.
 
 
 
 What will I be doing?
 
 
 
 As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Analysis local market trends and competitor activity to identify new business leads
 </li>
 <li>
 Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
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 Negotiate room rates/packages with corporate clients
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 Develop and implement creative local marketing channels, including social media channels
 </li>
 <li>
 Prepare company contracts for the hotel in accordance with current business and pricing conditions
 </li>
 <li>
 Work within current business strategies and recognising potential opportunities
 </li>
 <li>
 Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
 </li>
 <li>
 Attend Sales events, as required
 </li>
 <li>
 Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
 </li>
 <li>
 Answer customer queries in a prompt and professional manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure and under own initiative
 </li>
 <li>
 Experience in a sales role with a proven track record to close a sale
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of local market
 </li>
 <li>
 Knowledge of hospitality
 </li>
 <li>
 Passion for sales and for achieving targets and objectives
 </li>
 <li>
 Preferably with Hotel experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hampton Inn by Hilton Salmiya Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hampton by Hilton
</div>

Sales Executive

<div>
 An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
 </li>
 <li>
 Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
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 Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
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 <li>
 Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
 </li>
 <li>
 Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
 </li>
 <li>
 Maintain good communication and working relationships with all hotel departments
 </li>
 <li>
 Monitor staffing levels to meet cover business demands
 </li>
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 Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
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 <li>
 Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
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 <li>
 Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within the hotel/leisure/retail
 </li>
 <li>
 High level of IT proficiency
 </li>
 <li>
 High level of commercial awareness and sales capabilities
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a variety of work situations
 </li>
 <li>
 Ability to work on your own and as part of a team
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Assistant Front Office Manager

<div>
 An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
 </li>
 <li>
 Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
 </li>
 <li>
 Ensure Team Members maximize all sales opportunities
 </li>
 <li>
 Ensure Team Members consistently maintain brand standards and high levels of customer service
 </li>
 <li>
 Handle all customer inquiries in an appropriate and professional manner
 </li>
 <li>
 Accurately manage all transactions during service
 </li>
 <li>
 Manage Team Member schedules, stock, and wastage levels
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in organizing food and beverage service in a range of outlets
 </li>
 <li>
 Experience in supervising a team
 </li>
 <li>
 Ability to demonstrate delegation skills
 </li>
 <li>
 Flexibility to respond quickly and positively to a range of work situations
 </li>
 <li>
 A passion for developing others to be part of a winning team
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Assistant Restaurant Manager

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Director of Operations

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