sales executive

sales representative

sales coordinator

sales manager

account manager

assistant director of sales

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking a highly organized and efficient Sales Director Assistant to join our dynamic team in AlUla, Saudi Arabia. In this role, you will provide crucial administrative support to the Sales Director, ensuring smooth operations and contributing to the overall success of the sales department.</p><ul><li>
Manage the Sales Director's calendar, schedule meetings, and coordinate travel arrangements</li><li>
Prepare and distribute sales reports, presentations, and other documents</li><li>
Assist in organizing and maintaining sales records, contracts, and customer information</li><li>
Coordinate communication between the Sales Director and internal/external stakeholders</li><li>
Support the sales team by managing administrative tasks and follow-ups</li><li>
Handle confidential information with discretion and professionalism</li><li>
Assist in planning and organizing sales events, conferences, and team meetings</li><li>
Collaborate with other departments to ensure efficient workflow and information sharing</li><li>
Maintain and update the CRM system with accurate and timely information</li><li>
Provide general administrative support to the sales department as needed</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Business Administration, Marketing, or related field preferred</li><li>
2-3 years of experience in an administrative or sales support role</li><li>
Excellent organizational and time management skills</li><li>
Strong written and verbal communication abilities</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>
Experience with CRM software and sales reporting tools</li><li>
Attention to detail and ability to multitask in a fast-paced environment</li><li>
Knowledge of sales processes and terminology</li><li>
Familiarity with sales analytics and reporting</li><li>
Ability to work independently and as part of a team</li><li>
Professional demeanor and strong interpersonal skills</li><li>
Fluency in English required; Arabic language skills are a plus</li></ul><br>
<b>
Additional Information</b><p><br>
experience is an asset<br>
Prior experience working with Opera or a related system<br>
Strong interpersonal and problem solving abilities<br>
Fluency in English, additional languages are a plus</p></div><br /> <div id='job-id'>Job Id: hBJ6DOazu75ouHKNBH8Co3kcKAFsN+N2ucEGYGhnLq708dUmnfD4Wo/GqUvpSHs66pKRzlqYVL7r6c5Zhpl4tiSmd0WZWHtpBaFvquyWygvY1y2rfhz6hCFucDq03ut1ml+roj7bx/8BocpwcwT4vzU71A==</div>

Assistant Director Of Sales

Marriott International

<div><b>Additional Information</b>Saudi National Only<br>
<b>Job Number</b>25125755<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Sheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: rhuoz2/hO9LIzNsQkopH9Ma8PznlnYmAV4JcF0TRBgmIPDgZwOJJtVqdMF4EdcHdSxXp3P4Jlr4uNdioyhnUL7+HYqmY7UDCfuMxiEtnOeouEdMwqxi2WhdCho5xE/COzn3U25xWNrP5GwvfgaFrT9NFB6djE9Bvy7Cd9xV4IZZREKyntqdt/dW3l7Ld0E5nRNFMjFrX3wvIdIWro9cSyo2KFiV1</div>

Assistant Director of Sales (Saudi)

<div><b>Additional Information</b><br>
<b>Job Number</b>25131044<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p><br /> <div id='job-id'>Job Id: 4l4hleYtYV6jLCTWHK85UanNqj5RGOli7C1VnESwFWZZ2akoENdFGpeJNyAfOSKv0bDjiHj288qV/INkGCcCrm2l/93jm7NXBntJUg2BRtaVFaEoCntoCWQJzF3V6MK7aL0fzjTT1KqSuzT/OvZNpXF1vsd5+PuQ+6OzRwxINWnSBCLCDFZSd+6cnqMi+cNi1xUqi9qjYYGek9eeQ5fI</div>

Assistant Director of Sales

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Location
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Assistant Cluster Director of Sales &amp; Marketing for Rosewood Red Sea and Rosewood Amaala, located along Saudi Arabia&rsquo;s pristine west coast, is responsible for driving sales performance across both properties by developing and executing targeted sales strategies. This role focuses on generating revenue from key market segments, including leisure, corporate, and group bookings, while aligning with Rosewood&rsquo;s ultra-luxury standards and Resorts vision of holistic wellness, Life style, sustainability, and regenerative tourism. The Assistant Cluster Director of Sales &amp; Marketing will work under the direction of the Cluster Director of Sales &amp; Marketing, leading sales efforts and Marketing to enhance market share and foster strong client relationships in one of the world&rsquo;s most exclusive luxury destinations</p><p></p><p><b>
RESPONSIBILITIES</b></p><ul><li> Develop and execute sales strategies to achieve revenue targets for rooms, F&amp;B, spa, and other revenue streams, aiming for a minimum of 8% year-over-year sales growth for both properties.</li><li> Identify and cultivate relationships with key accounts, including luxury travel agencies, corporate clients, tour operators, and consortia, to drive bookings and repeat business.</li><li> Lead and motivate the sales team across Rosewood Red Sea and Rosewood Amaala, fostering a collaborative, results-oriented culture that prioritizes exceptional client service.</li><li> Manage sales budgets, optimizing resource allocation for client entertainment, travel, and promotional activities to maximize ROI while controlling costs.</li><li> Implement sustainable sales practices, such as leveraging digital platforms and eco-conscious partnerships, in alignment with Amaala&rsquo;s and Red Sea commitment to environmental stewardship.</li><li> Collaborate with marketing, culinary, and wellness teams to ensure sales offerings reflect the cultural heritage of the Red Sea region and Amaala&rsquo;s wellness-focused vision.</li><li> Ensure compliance with Rosewood&rsquo;s global brand standards, local regulations, and industry best practices in all sales activities, maintaining a consistent and authentic brand image.</li><li> Utilize CRM systems, sales tracking tools, and analytics platforms to monitor performance, manage client relationships, and optimize sales strategies.</li><li> Coordinate with other departments, including revenue management and operations, to align sales efforts with resort-wide initiatives, ensuring a seamless guest experience.</li><li> Drive continuous improvement through market analysis, competitor benchmarking, and client feedback to enhance sales performance and market penetration.</li></ul><p></p><p><b>
QUALIFICATIONS</b></p><ul><li> Bachelor&rsquo;s degree in Business, Marketing, Hospitality Management, or a related field; certifications in sales or hospitality management are a plus.</li><li> Minimum of 7-10 years of progressive experience in sales, with at least 3 years in a supervisory or managerial role within a luxury hotel, resort, or wellness-focused property.</li><li> Proven ability to lead and motivate sales teams, with strong interpersonal and communication skills to foster collaboration and maintain a client-centric culture.</li><li> Strong understanding of luxury travel market trends, client expectations, and wellness-oriented sales practices, with a passion for building lasting client relationships.</li><li> Experience implementing sustainable sales practices, such as digital-first outreach or eco-friendly client engagement, preferably in luxury or environmentally sensitive destinations.</li><li> Familiarity with sales and CRM systems (e.g., Salesforce, Delphi) and emerging hospitality technologies to optimize sales processes and client engagement.</li><li> Fluency in English is required; proficiency in Arabic or additional languages is a plus.</li></ul></div><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</div></div></div></div></div></div><br /> <div id='job-id'>Job Id: oXpZbXJVWpPJkT0xICK6wSl4xE1e3e8eoOv00ktZVQ8gzaEStItaNj2xXN6DBHijF14l580Xo5VeNpIF8+VRI/2Wc/NPmQtYtayMAc/BF3nH5pg7Pdghhse7gnT7cXOKnH9DNW5riuVVzC8LdTfb5kbNd0/YZlL8kpjPlvDu8PM7Jr6tp7cJCjuAJ3Gy2RbJTOHoIDqvjWDTktTZ3YBV/Mnoa1pX</div>

RWRSA - Cluster Assistant Director of Sales & Marketing

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Amaala
</div></div><div><div>Location
</div><div>Rosewood Amaala
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Assistant Director of Front Office Services for Rosewood Amaala, located along Saudi Arabia&rsquo;s pristine west coast, supports the Director of Front Office Services in overseeing all front office operations, including guest services, reservations, concierge, reception, and guest relations. This role is instrumental in delivering personalized, ultra-luxury guest experiences that align with Rosewood&rsquo;s standards and Amaala&rsquo;s vision of holistic wellness, sustainability, and regenerative tourism. The Assistant Director will assist in leading a diverse front office team, ensuring seamless operations, exceptional guest satisfaction, and compliance with brand and local standards in a serene, wellness-focused destination.
</p><p></p><p><b>RESPONSIBILITIES</b></p><p></p><ul>
<li>Support the Director in maintaining Rosewood&rsquo;s ultra-luxury service standards, contributing to achieving a minimum of 95% guest satisfaction scores in internal and external audits, including guest feedback surveys and mystery shopper evaluations.</li>
<li>Assist in leading and motivating the front office team, fostering a collaborative, service-oriented culture that delivers exceptional, personalized guest experiences.</li>
<li>Oversee daily front office operations, including check-in/check-out processes, concierge services, reservations, and guest relations, ensuring efficiency and high service standards.</li>
<li>Help manage labor costs in alignment with business needs, seasonal trends, and occupancy forecasts, maintaining optimal staffing levels while supporting service quality.</li>
<li>Assist in developing and monitoring the front office budget, controlling variable costs such as supplies and technology to ensure profitability and efficiency.</li>
<li>Implement eco-conscious practices, such as digital check-in systems and sustainable resource management, in alignment with Amaala&rsquo;s commitment to environmental stewardship.</li>
<li>Collaborate with other departments to deliver personalized, wellness-focused guest experiences, such as curated wellness itineraries or culturally immersive activities, reflecting Amaala&rsquo;s unique vision.</li>
<li>Ensure compliance with Rosewood brand standards, local regulations, and health and safety protocols, maintaining a safe and welcoming environment for guests and staff.</li>
<li>Utilize front office systems and technologies, such as property management systems (PMS) and customer relationship management (CRM) tools, to enhance guest interactions and streamline operations.</li>
<li>Support cross-departmental initiatives by working with sales, marketing, and wellness teams to ensure a cohesive guest journey from pre-arrival to post-departure.</li>
</ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field; advanced certifications in hospitality management.</li>
<li>Minimum of 7-10 years of progressive experience in front office or guest services management, with at least 4 years in a senior leadership role within a luxury hotel, resort, or wellness-focused property.</li>
<li>Proven ability to lead and motivate diverse teams, with exceptional interpersonal and communication skills to foster collaboration, resolve conflicts, and inspire a service-oriented culture.</li>
<li>Deep understanding of global hospitality trends, luxury guest expectations, and wellness-oriented service practices, with a passion for crafting memorable, personalized guest experiences.</li>
<li>Demonstrated experience implementing eco-conscious operational practices, such as paperless processes or energy-efficient systems, preferably in luxury or environmentally sensitive destinations.</li>
<li>Strong proficiency in budgeting, forecasting, resource allocation, and cost control, with a focus on balancing profitability with exceptional guest service.</li>
<li>Expertise in front office systems (e.g., Opera PMS, Salesforce), data analytics, and emerging hospitality technologies to streamline operations and enhance guest interactions.</li>
<li>Ability to navigate and embrace cultural nuances, ensuring authentic and respectful interactions that reflect the heritage and hospitality of the region.</li>
<li>Fluency in English is required; proficiency in Arabic or additional languages</li><br>
</ul><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><div>Surrounded by the world&rsquo;s fourth-largest barrier reef system and the scenic Hijazi mountains, Rosewood Amaala will bring an ultra-luxury regenerative escape to The Red Sea region of Saudi Arabia.<br>
</div><div></div><br>
<div>The resort will be part of the Red Sea Global&rsquo;s Amaala destination, an integrated wellness haven spanning 4,155km2 and set in the Prince Mohammad bin Salman Nature Reserve.<br>
</div><div></div><br>
<div>Rosewood Amaala will explore what it truly means to be regenerative, with unique experiences that weave together wellness and sustainability. The resort will focus on the well-being of its guests, the community and the native flora and fauna &ndash; all while recognizing the integral connection between these three elements.</div></div></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: lEEdoGY11a1ljor7kDlw08TynubTV1SRk50rGdDDzvLYiyNSMAcwBiS7rM1HZeCJjVshDo6xR/4FcuB8p4/QeaY3l7AFjlZuXtOExT/0rBmFtekidYZ9amV9dGKrLODQFauWBM1K2xSY43GSaT0AOBRxxWVnEbklzbQO14X+hqfjGterB4hbrHZ/Qz5xky763uOHw8a0FLey4g==</div>

RWAML - Director of Front Offices Services

Grand Hyatt The Red Sea

<div><div><p>Summary</p><div><p>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Commercial Director is responsible for overseeing the strategic commercial activities of the hotel, including sales, marketing, revenue management, and events. The role ensures alignment with business goals to drive market share, maximize profitability, and enhance brand positioning across all segments</p></div></div><div><p>
Qualifications</p><div><p>
deally with a degree or diploma in Hospitality, Tourism Management, or Business Administration. Minimum 2 years work experience as Commercial Director or Associate Director of Sales &amp; Marketing in a similar size and complexity of operation. Strong leadership, strategic thinking, analytical and interpersonal skills are essential</p></div></div></div><br /> <div id='job-id'>Job Id: yWSKqF40N8e72lK7BHOZAd+Uv7zPgwAR1/I7AH9UtSj6o73M4CBPD7TF8+Wf8tBITM0coY6zM8IefQ/CkY2Thhc+fr+CnRLHBJk6VgXiD8P75ag4Zkzg2c8ulg==</div>

COMMERCIAL DIRECTOR

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Location
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>THE IMPACT OF THIS ROLE
</b></p><p></p><p>Responsible for the hotel Sales &amp; Marketing function, the relationship and coordination between Red Sea and Amaala hotel Sales &amp; Marketing Division, Rosewood Hotels &amp; Resorts and Rosewood Hotel Group Commercial team. Maximize total hotel revenue market share and optimize profit return.</p><p></p><p>
Sets and develops strategies for the Sales &amp; Marketing division aligned with organizational vision and future aspirations. Takes a long-term and big-picture view of the business. Communicate compelling visions and translate that into plans and actions.</p><p></p><p><b>
KEY RESPONSIBILITIES</b></p><p></p><p><b>
Financial</b></p><p></p><ul><li>
Demonstrate sound business acumen by keeping up to date with market trends and industry dynamics. Identify business opportunities for the organization. Demonstrate financial awareness by thinking in terms of profits, loss and added value. Deliver tangible business results.</li><li>
Keep abreast of newest trends and innovations in the hospitality industry, maintain an awareness of competitor activity/consumer trends and recommend actions to ensure that both Hotels remains a forerunner in its marketplace.</li><li>
Actively promote the services and facilities available to guests within the hotels and Rosewood Hotels &amp; Resorts, maximizing revenue from other outlets.</li><li>
Provide feedback to Senior Commercial Director on all methods of preopening strategies, which includes opening rate, advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.</li><li>
Review marketing and sales budgets and allocated expenditures for the hotel to ensure most effective use of funds available to support hotel opening campaigns.</li><li>
Work closely with Director of Revenue Management in the development of effective marketing and sales strategies and plans to ensure rate and occupancy objectives are achieved.</li><li>
With direct report Department Heads prepare annual budgets, with full back up, for designated areas and propose/justify to the Managing Director and Cluster Director of Finance Business Partner.</li><li>
Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li><li>
Conduct comprehensive monthly departmental meetings to include review of Profit and Loss, core programmes, guest issues, strategic development, future activities, etc.</li><li>
Implement strategies to increase both room yield and RevPar, liaising with the Director of Revenue Management to ensure overall revenue maximisation.</li><li>
Ensure the Events Sales and Sales teams are updated and have sufficient financial acumen to understand the business needs and selling strategies.</li></ul><p><b>
Operations</b></p><p></p><ul><li>
Take initiative and ownership of making decisions and actions timely and independently. Take calculated risks and makes considered decisions based on information and intelligence across the organization.</li><li>
Participate in sales trips, entertaining, hotel show rounds, familiarisation tours, meetings etc.</li><li>
Develop the overall hotel Marketing Plan and ensure strategies, initiatives and action plans are well executed in a timely and professional manner.</li><li>
Provide a professional, advisory support service to the Senior Commercial Director on brand related initiatives.</li><li>
Ensure that all brand standards and values are maintained at all times, by all stakeholders; Managing Director, Executive Committee Members, Sales &amp; Marketing Team, etc.</li><li>
Work closely with Corporate Distribution Channel Manager in developing clear channel strategies; fully utilize Rosewood Hotels and Resorts Marketing support system to maximize business opportunities.</li><li>
Work with the Brand &amp; Communications team in the development of hotel collateral, advertising and sales campaign, which support the achievement of profitability objectives for the hotels with the established brand values.</li><li>
Recommend to Managing Director and Senior Commercial Director the kind of advertising which will be most productive for the hotel by analysing the market effectiveness of competitor advertising campaigns and consulting with the Advertising Agency.</li><li>
Develop a Public Relations Activity Chart with inputs from Corporate Communications to ensure high awareness of the hotel in the local and national media.</li><li>
Maintain good communication with all regional Sales and Marketing personnel including Rosewood Hotels and Resorts and support all corporate initiatives.</li><li>
Work with Market Analysis to provide competitor information for strategy planning, conduct customer research and review the market assessment studies for new development and pre-opening hotels</li><li>
Ensure a holistic synergy in the use of hotel pre-opening support systems, technology and sales practices for future templates as best practices.</li><li>
Review and provide input to the annual business plan and longer-term strategic plans of the hotel, ensuring these are in line with the Group&rsquo;s sales and marketing goals and overall objectives of the Company.</li></ul><p></p><p><b>
Team</b></p><p></p><ul><li>
Through people leadership, provide others with a clear direction and set appropriate standards of behavior. Motivate and empower others by delegating work appropriately. Provide associates with development opportunities and support. Build capable and diverse teams.</li><li>
Foster the development of a positive work environment for all associates. Mentor all levels of associates through formal and informal meetings, discussions and performance feedback.</li><li>
Establish and maintain effective internal communication and meeting structures to ensure optimum teamwork and productivity.</li><li>
Proactively drive high levels of associate engagement by ensuring regular conversations and communication through department meetings, one to ones, performance appraisals and all associate meetings.</li><li>
Foster a culture of recognition by promoting hotel recognition programmes and divisional incentives.</li><li>
To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent &amp; Culture Department.</li><li>
Operate an efficient and well organized division, ensuring all associates are well trained and highly motivated.</li><li>
Take an active role in ensuring compliance with training requirements in conjunction with Talent &amp; Culture.</li><li>
Actively participate in recruitment and succession planning, ensuring the right people are in the right roles, to meet both current and future needs.</li><li>
Model the company culture, vision, mission and core values at all times, actively driving the vision and values across the hotel.</li></ul><p><b>
Other</b></p><p>
While this job description is intended to be an accurate reflection of the duties involved in this position, it is not to be regarded as exhaustive. The company reserves the right to add, remove or alter duties when business need dictates.</p><p></p><p>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</p><p></p><p><b>
CRITICAL SKILLS &amp; QUALIFICATIONS</b></p><p></p><ul><li>
Well-developed leadership competencies:</li><li><ul><li>
Initiative- ability to decide and initiate action.</li><li>
Strategic thinking- ability to formulate strategies and methodically solve problems.</li><li>
Business acumen- entrepreneurial mindset and commercial thinker.</li><li>
People leadership- leads by example, promoting a clear sense of purpose to associates.</li></ul></li><li>
Excellent communication and presentation skills (written / verbal).</li><li>
Effective relationship management and influencing skills (internal / external)</li><li>
Strong guest centricity skills.</li><li>
Display and understanding of all markets in region of oversight.</li><li>
Bachelor&rsquo;s degree or equivalent in Hotel Management, Business degree or equivalent experience.</li><li>
Experience at a senior management level within Sales &amp; Marketing division.</li></ul><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</div></div></div></div></div></div><br /> <div id='job-id'>Job Id: CYVOxPsxBfKuGZuSjS1KFNreHoqITteaXfKV5O9sdnmjOQ/quguBtaEUq1WKD163qQ1DCl0u0wbxk6zM0pv/DnDfiuTlAMG3+0NZnxHP1JY+u8k6tmvn99ZdDy9yDfWjR4J/XNPQZq0viAJSTH/SZ1faP2xbNjqIPis8zsX7+mItn3Lzc5Et41brJCnX3g==</div>

RWRSA - Cluster Director of Sales & Marketing

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