business development manager Jobs in Riyadh

business development manager

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assistant director of sales

Mandarin Oriental Hotel Group

<div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.</p>
<p><b>
About the job</b></p>
<p>
Based at the Mandarin Oriental Al Faisaliah Riyadh within the Commercial Department in Riyadh, the Assistant Director of Sales - Government is responsible for Builds sales annual plan and associated sales activities to execute with the Sales Team to achieve sales targets and company goals. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enables the achievement of property sales targets. The Assistant Director of Sales - Government reports to the Director of Commerce.</p>
<p><b>
As Assistant Director of Sales - Government, you will be responsible for the following duties:</b></p>
<p>
It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</p>
<ul>
<li>Work closely with the Director of Commercial Strategy/ Director of Commerce to ensure understanding &amp; alignment of government segment sales strategy and effective implementation of this strategy.</li>
<li>Ensures that all calls and sales leads are answered in a timely manner and as per company standards.</li>
<li>Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence.</li>
<li>Works proactively with all Regional Sales Offices.</li>
<li>Keeps up to date with market trends and utilizes all Business Intelligence reports available.</li>
</ul>
<p><b>As Assistant Director of Sales - Government, we expect from you:</b></p>
<p>
Achieves financial targets and monitors progress of team&rsquo;s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.</p>
<ul>
<li>Ensures the team understand and achieves all KPIs related to the department.</li>
<li>Attend trade shows and fairs and ensures coverage in all key feeder markets.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><i> </i><b><i>Benefits:
</i></b></p><ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>Health insurance.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div><p></p>

Assistant Director of Sales - Government (LOCAL)

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26010503<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Director of Sales

Ramada by Wyndham Riyadh King Fahd Rd

<div><h1 class="jobSectionHeader"><b>SUMMARY</b></h1><p></p><p>
The Engineering Supervisor plays a crucial role in maintaining and repairing the hotel&rsquo;s physical infrastructure and equipment to ensure a safe, comfortable, and functional environment for guests and employees. Reporting to the Chief Engineer or Director of Engineering, the Hotel Engineer supports the day-to-day operations of the maintenance department and assists in various projects and initiatives.</p><p></p><p><b>
KEY RESPONSIBILITIES</b></p><p></p><ul><li>Perform routine maintenance and repairs on HVAC systems (Heating, Ventilation, and Air Conditioning), plumbing, electrical systems, lighting, and other areas to upkeep the functioning of the hotel.</li><li>Respond promptly to guest room maintenance requests, ensuring issues are resolved efficiently and to the satisfaction of guests.</li><li>Conduct routine inspection of the property and completing the check lists.</li><li>Assist in implementing and carrying out preventive maintenance programs for all hotel systems and equipment.</li><li>Conduct regular inspections and assessments of facilities to identify maintenance needs and opportunities for improvement.</li><li>Diagnose mechanical, electrical, and plumbing malfunctions and make necessary repairs or adjustments.</li><li>Troubleshoot equipment issues and coordinate repairs with external contractors or vendors when required.</li><li>Ensure compliance with health, safety, and environmental regulations, including proper handling of hazardous materials and adherence to building codes.</li><li>Participate in fire safety drills and emergency response procedures, contributing to the overall safety of guests and staff.</li><li>Assist in capital improvement projects, renovations, and equipment upgrades as directed by the Chief Engineer or management team.</li><li>Collaborate with contractors, suppliers, and other departments to ensure projects are completed on schedule and within budget.</li><li>Maintain inventory of parts, supplies, and equipment necessary for maintenance and repair activities.</li><li>Monitor stock levels, place orders for supplies, and ensure cost-effective procurement practices.</li><li>Keep accurate records of maintenance activities, inspections, and repairs.</li><li>Prepare reports on work performed, equipment status, and maintenance schedules as required.</li><li>Responsible for overall day to day operation</li><li>Inspects that working condition of the engineering systems and ensure that all standards are maintained.</li></ul><p></p><ul><li>Flags any major problem/emergencies such as emergencies, accidents and so on to the Assistant Director of Engineering / Director of Engineering.</li><li>Participates and actively involves in energy conservation programs and cost-effective maintenance works.</li><li>Assists the Assistant Director of Engineering/Director of Engineering in educating and training all Engineering employees in work safety standards, engineering standards, and provides technical information as required.</li><li>Promotes teamwork and quality service through daily communication and coordination with team.</li><li>Monitors and ensures that guest complaints are attended as per standard time to make sure the guests are satisfied.</li><li>Supervises preventive maintenance and repairs conducted in the property.</li><li>Prioritizes engineering service requests to ensure guest convenience and satisfaction.</li><li>Ensures that engineering and work areas are in order and clean condition.</li><li>Regularly examines, tests, and maintains life safety systems to protect guests, employees, and assets.</li><li>Reports any incident of guest dissatisfactions or unusual matters of significance to management so that corrective measures may be taken.</li><li>Resolves operational problems in compliance with the hotel policies and procedures.</li></ul><p></p><p>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p>
<div><h2 class="jobSectionHeader"><b>Experience Needed</b></h2><h1 class="jobSectionHeader"><b>
KEY COMPETENCIES</b></h1><p></p><p>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:</p><p></p><ul><li>Communication</li><li>Service excellence</li><li>Service efficiency</li><li>Teamwork</li><li>Accountability</li><li>Problem solving ability</li><li>Organizational skills</li><li>Flexibility</li><li>Reliability</li><li>&ldquo;Can do&rdquo; attitude</li></ul><p></p><h1 class="jobSectionHeader"><b>
BACKGROUND</b></h1><p></p><ul><li>Engineering / Maintenance qualification.</li><li>At least 2 years&rsquo; experience as a shift engineer in a similar type of hotel / establishment.</li><li>Language requirement: English (Basic / conversational / professional / native)</li><li>Eligibility to work in Saudi Arabia</li></ul></div>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Flexibility, Teamwork, Accountability</p><h3 class="jobSectionHeader"><b>
Customer service</b></h3><p>
Customer Service</p><h3 class="jobSectionHeader"><b>
General skills</b></h3><p>
Safety Training</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Accountability, Diversity &amp; Inclusion, Caring, Fun</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Hotel restaurant staff rate, Multisport Benefit program &ndash; Employee Friends &amp; Family, Multisport Benefit program &ndash; Employee, Employee rate in all Wyndham hotels globally, Training program &ndash; All employee levels, Staff party</p></div></div>

Engineering Supervisor

WALTER P MOORE

<div>Responsibilities:
<div>
We have an immediate opening for a bright, energetic individual with the requisite skills to join our firm in the role of <b>Administrative Assistant</b> to leaders in the firm&rsquo;s Saudi Arabia office. This individual will be responsible for providing extensive support to Director-level professionals and their broad range of activities and will also serve in the capacity of Government Relation Officer; processing and carrying out legal matters relating to visas, permits, licenses and registration of employees.</div><div></div><div><br>
In this role, the Administrative Assistant will provide support such as:</div><ul><li>
Coordinate with the Saudi Arabian government departments and agencies to obtain licenses, permits, and visa processing.</li><li>
Handle all government portals and update the company profiles on such portals as GOSI, CoC, SBC, MoC, Zacat, Qiwa, Muqeem and others as needed.</li><li>
General reception duties including greeting/assisting visitors; answering/screening/routing incoming calls; relaying messages; receiving/routing/handling all incoming/outgoing mail and deliveries; maintaining sign-in/sign-out of staff; scheduling conference rooms.</li><li>
Taking initiative to relieve management and production staff of all possible administrative tasks by providing general clerical support including IT and translation support, compiling and drafting letters, assistance with accessing and maintaining government portals to ensure compliance, typing, copying, coordinating calendars/scheduling, general and project filing and archiving, ordering supplies.</li><li>
Maintain appearance and organization of all public spaces including conference rooms, break rooms and casual meeting areas.</li><li>
Assist with internal and external activities such as staff activities, in-office lunches, trainings, social events, and client development activities as needed.</li><li>
Perform other duties as required.</li></ul><br>
<div></div>
Qualifications:
<div>
Education: Bachelor&rsquo;s degree in business administration, IT, or English</div><div>
Experience: 5 years&rsquo; experience in an Administrative Assistant position with knowledge in Microsoft Office, and IT support. Prior experience with Saudi Arabian government relations processes is preferred.</div><ul><li>
Saudi National</li><li>
Excellent verbal and written communication skills with staff, management, and clients.</li><li>
Fluent in both Arabic and English (speaking, writing)</li><li>
Ability to plan, organize, manage, prioritize, coordinate workflow, and successfully execute multiple tasks.</li><li>
Strong computer and office equipment operation skills including competence in Microsoft Office Suite (specifically Outlook, Word, Excel, and PowerPoint).</li><li>
Proven competence in managing all administrative activities and needs of a small office environment.</li><li>
A/E/C industry experience and knowledge a plus.</li><li>
Strong organizational and communication skills</li><li>
Attention to detail</li><li>
Discrete, dependable and conscientious</li><li>
Excellent inter-personal skills</li><li>
Proactive</li><li>
Client-service oriented</li></ul><div>
Physical presence in the office is required</div>
Overview:
<div>
Walter P Moore is an international company of engineers, architects, innovators, and creative people who solve some of the world&rsquo;s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, WPM technology and construction engineering services, we design solutions that are cost- and resource-efficient, forward-thinking, and help support and shape communities worldwide. Founded in 1931 and headquartered in Houston, Texas, our 1000+ professionals work across 27 U.S. offices and 8 international locations.</div></div>

Administrative Assistant

Faena

<div><b>Company Description</b><p><b><br>
About Faena</b></p><p>
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to <b>seek the extraordinary</b>, shaping worlds that feel profoundly personal, welcoming, and alive.</p><p>
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;</p><p>
&mdash; Alan Faena</p><b><br>
Job Description</b><p><b><br>
The Role</b></p><p>
As <b>Assistant Director of People &amp; Culture</b>, you will support the Director in bringing Faena&rsquo;s people philosophy to life&mdash;balancing operational excellence, cultural integrity, and genuine care for colleagues. You will play a key role in pre-opening readiness and ongoing People &amp; Culture operations, ensuring compliance, engagement, and talent development across the hotel.</p><p>
As a Saudi National, you will be instrumental in supporting localization goals, regulatory excellence, and the creation of a workplace that reflects Saudi values while embracing Faena&rsquo;s global identity.</p><p><b>
What You Will Create</b></p><p><b>
People Operations &amp; Compliance</b></p><ul><li><p>
Support day-to-day People &amp; Culture operations, including employee relations, contracts, onboarding, and offboarding.</p></li><li><p>
Ensure compliance with Saudi labor law and related platforms (GOSI, Mudad, Qiwa, Absher, Muqeem, etc.).</p></li><li><p>
Maintain accurate people records, data integrity, and reporting.</p></li></ul><p><b>
Pre-Opening &amp; Talent Support</b></p><ul><li><p>
Assist in recruitment activities for pre-opening, with a strong focus on Saudi nationals and critical roles.</p></li><li><p>
Coordinate onboarding programs, inductions, and culture immersion sessions.</p></li><li><p>
Support workforce planning, manpower tracking, and headcount control.</p></li></ul><p><b>
Culture, Engagement &amp; Wellbeing</b></p><ul><li><p>
Help bring Faena&rsquo;s culture to life through engagement initiatives, colleague events, and recognition programs.</p></li><li><p>
Act as a trusted first point of contact for colleagues, ensuring issues are handled with empathy and discretion.</p></li><li><p>
Support wellbeing, engagement surveys, and action planning.</p></li></ul><p><b>
Learning &amp; Development</b></p><ul><li><p>
Coordinate training logistics, learning calendars, and compliance training.</p></li><li><p>
Support leadership development and internal talent pipelines.</p></li><li><p>
Track training hours, effectiveness, and certification requirements.</p></li></ul><p><b>
Partnership &amp; Communication</b></p><ul><li><p>
Work closely with department leaders to support people initiatives and resolve operational challenges.</p></li><li><p>
Assist in communications, policy rollouts, and change initiatives.</p></li><li><p>
Support the Director of People &amp; Culture in audits, inspections, and owner requirements.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Who You Are</b></p><ul><li><p>
A <b>Saudi National</b> with a solid foundation in Human Resources or People &amp; Culture.</p></li><li><p>
A senior People &amp; Culture / Human Resources leader from luxury hospitality or a similarly service-led, people-intensive environment preferred.</p></li><li><p>
Experienced in pre-opening or transformational environments, with the ability to build structure and soul simultaneously.</p></li><li><p>
Strong understanding of Saudi labor regulations and HR systems.</p></li><li><p>
A culture carrier and trusted advisor&mdash;confident, empathetic, and principled.</p></li><li><p>
Organized, detail-oriented, and approachable, with high integrity and discretion.</p></li><li><p>
Fluent in Arabic and English, with the ability to engage effectively across teams, leadership, and external stakeholders.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What&rsquo;s in it for you...</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Assistant Director, People & Culture (Saudi National)

Montblanc

<ul><p><b>Commercial </b></p><li><b>Riyadh, SA </b></li><li><b>Permanent</b></li></ul>
<br><div><p>Reference code: JR124269</p>
<p>Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.</p><br>
<p></p>
<div><h3 class="jobSectionHeader"><b>Main Purpose:</b></h3><p><b>
The Boutique Manager is responsible to develop and maximize the performance of the boutique through achievement of sales, profit and strategic objectives.</b></p><h3 class="jobSectionHeader"><b>
Key Responsibilities :</b></h3></div><div><h3 class="jobSectionHeader"><b>
Sales</b></h3><p>
Maximize turnover and profitability development of the boutique</p></div><div><ul><li>
Sales generated inside the boutique.</li><li>
Sales generated outside the boutique (presentations made in palaces and to VIP clients).</li><li>
Discount management: Control of discount and general expenses in the boutique.</li><li>
Performance analysis, KPI development and SWOT analysis of the boutique.</li></ul><h3 class="jobSectionHeader"><b>
Customer Focus Service</b></h3><ul><li>
Direct contact with Royals and Collectors.</li><li>
Implementation of customer relationship programs with boutique teams.</li><li>
Improvement of database registration (quantity and quality).</li><li>
Professional Customer Service/ After Sales Service execution in boutique.</li></ul></div><h3 class="jobSectionHeader"><b>
Team Management</b><b><i> </i></b><b>Leadership:</b></h3><ul><li>
Set KPl's<i> </i>targets for team.</li><li>
Personal development<i> </i>talent management.</li><li>
Motivation of the team.</li><li>
Monitoring and appraisal of team.</li><li>
Integration and training of new Sales Associates in the field.</li><li>
Support Retail Director in recruitment process of new team members.</li></ul><h3 class="jobSectionHeader"><b>
Operations and Administration:</b></h3><ul><li>
Main contact for all requests related to the boutique.</li><li>
Strict adherence to the Richemont Montblanc specific Retail Procedures.</li><li>
Optimizing stock management in boutiques (replenishment, rotation, inventory).</li><li>
Proper execution and timely delivery of boutique reports.</li><li>
Proper maintenance in the boutique.</li><li>
Implementation of security concept.</li><li>
Execution of promotion and incentives on boutique level.</li></ul><p><b>
The Boutique Manager ensures:</b></p><h3 class="jobSectionHeader"><b>
With Retail Director</b></h3><ul><li>
Definition of objectives for the boutique.</li><li>
Definition, support and realizations of marketing activities (commercial).</li><li>
Develop a merchandising concept.</li></ul><h3 class="jobSectionHeader"><b>
In coordination with Visibility Manager</b></h3><ul><li>
Excellence at POS at any time and control of quality of displays.</li><li>
Adhesion to appropriate display and product guidelines at all times.</li></ul><h3 class="jobSectionHeader"><b>
In coordination with Sales Trainer</b></h3><ul><li>
Coaching of the boutique teams.</li><li>
Monitor self-learning progress of team.</li></ul></div>

Boutique Manager

Fendi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
 </b></h3><p></p><p><b>Main Responsibilities
</b></p><ul><li>Lead individual sales and achieve performance targets and KPIs
</li><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Grant an outstanding service to the clients in compliance with the company guidelines
</li><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
</li><li>Manage customer service quality, to meet customer expectations by offering professionalism and human touch
</li><li>Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
</li><li>Support the store operations activities.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>2+ years&rsquo; experience in Fashion/Luxury sales
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Passion for retail and fashion trends
</li><li>Excellent communication skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Fluent English, additional languages will be a plus.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

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