sales manager

account manager

sales director

sales coordinator

commercial director

assistant director of sales

Hilton

<div><p>Assistant Director of Sales</p><p>
An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments</li>
<li>Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support</li>
<li>Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity</li>
<li>Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests</li>
<li>Produce accurate and timely reports that meet the needs of the hotel and the management company</li>
<li>Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team</li>
<li>Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Contribute to relevant management meetings to develop and implement sales and marketing initiatives</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator</li></ul><p><b>
What are we looking for?</b></p><br>
<p>An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisational and planning skills</li>
<li>Experience in a similar role with a proven track record</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
<li>Degree-level qualification in a relevant field would be advantageous</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Director of Sales

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking a highly organized and efficient Sales Director Assistant to join our dynamic team in AlUla, Saudi Arabia. In this role, you will provide crucial administrative support to the Sales Director, ensuring smooth operations and contributing to the overall success of the sales department.</p><ul><li>
Manage the Sales Director's calendar, schedule meetings, and coordinate travel arrangements</li><li>
Prepare and distribute sales reports, presentations, and other documents</li><li>
Assist in organizing and maintaining sales records, contracts, and customer information</li><li>
Coordinate communication between the Sales Director and internal/external stakeholders</li><li>
Support the sales team by managing administrative tasks and follow-ups</li><li>
Handle confidential information with discretion and professionalism</li><li>
Assist in planning and organizing sales events, conferences, and team meetings</li><li>
Collaborate with other departments to ensure efficient workflow and information sharing</li><li>
Maintain and update the CRM system with accurate and timely information</li><li>
Provide general administrative support to the sales department as needed</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Business Administration, Marketing, or related field preferred</li><li>
2-3 years of experience in an administrative or sales support role</li><li>
Excellent organizational and time management skills</li><li>
Strong written and verbal communication abilities</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>
Experience with CRM software and sales reporting tools</li><li>
Attention to detail and ability to multitask in a fast-paced environment</li><li>
Knowledge of sales processes and terminology</li><li>
Familiarity with sales analytics and reporting</li><li>
Ability to work independently and as part of a team</li><li>
Professional demeanor and strong interpersonal skills</li><li>
Fluency in English required; Arabic language skills are a plus</li></ul><br>
<b>
Additional Information</b><p><br>
experience is an asset<br>
Prior experience working with Opera or a related system<br>
Strong interpersonal and problem solving abilities<br>
Fluency in English, additional languages are a plus</p></div>

Assistant Director Of Sales

Marriott International

<div><b>Additional Information</b>Saudi National Only<br>
<b>Job Number</b>25125755<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Sheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: +FmjcRtYOKu4I8XO3yiIJO2NGEUtW2HI/dZpHA3xWJT3/jtXHFek8Pk+Eo5XLrPgTo+ixx2aEQ1eOZUPftuYC3yFgsxlr/Xb07V/1Q0vegn/M77mkqla2PyybJUazCkkT9s8qVy55V2+sU/cmRANDQWtuJEiSepVseIFrcVIU8i8pfrtrq5pOkMfZhjGCrNmAxVfvHAKr3uYqY7dA2vNpZzx0QcJ</div>

Assistant Director of Sales (Saudi)

<div><b>Additional Information</b><br>
<b>Job Number</b>25131044<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p><br /> <div id='job-id'>Job Id: kU+Akr0Nef4O3tKceWE0g6gF5UUwzOivJW96nfS9N7mwLtf5Zgylw16H7TDr34h8RJnbyYBB3BOOw36DgNuiDpjppM3D6tWxmJYsgFmlHdDfsfayFUQYewZxlUYHQr74iBN6lC/QTGpgaJbD8qMDx2xUHmONKF+4g+q4IcDInHUy5KWz6ubkqold32ZJTihOGUx6carOo77NeD+4w8Fy</div>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Location
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Assistant Cluster Director of Sales &amp; Marketing for Rosewood Red Sea and Rosewood Amaala, located along Saudi Arabia&rsquo;s pristine west coast, is responsible for driving sales performance across both properties by developing and executing targeted sales strategies. This role focuses on generating revenue from key market segments, including leisure, corporate, and group bookings, while aligning with Rosewood&rsquo;s ultra-luxury standards and Resorts vision of holistic wellness, Life style, sustainability, and regenerative tourism. The Assistant Cluster Director of Sales &amp; Marketing will work under the direction of the Cluster Director of Sales &amp; Marketing, leading sales efforts and Marketing to enhance market share and foster strong client relationships in one of the world&rsquo;s most exclusive luxury destinations</p><p></p><p><b>
RESPONSIBILITIES</b></p><ul><li> Develop and execute sales strategies to achieve revenue targets for rooms, F&amp;B, spa, and other revenue streams, aiming for a minimum of 8% year-over-year sales growth for both properties.</li><li> Identify and cultivate relationships with key accounts, including luxury travel agencies, corporate clients, tour operators, and consortia, to drive bookings and repeat business.</li><li> Lead and motivate the sales team across Rosewood Red Sea and Rosewood Amaala, fostering a collaborative, results-oriented culture that prioritizes exceptional client service.</li><li> Manage sales budgets, optimizing resource allocation for client entertainment, travel, and promotional activities to maximize ROI while controlling costs.</li><li> Implement sustainable sales practices, such as leveraging digital platforms and eco-conscious partnerships, in alignment with Amaala&rsquo;s and Red Sea commitment to environmental stewardship.</li><li> Collaborate with marketing, culinary, and wellness teams to ensure sales offerings reflect the cultural heritage of the Red Sea region and Amaala&rsquo;s wellness-focused vision.</li><li> Ensure compliance with Rosewood&rsquo;s global brand standards, local regulations, and industry best practices in all sales activities, maintaining a consistent and authentic brand image.</li><li> Utilize CRM systems, sales tracking tools, and analytics platforms to monitor performance, manage client relationships, and optimize sales strategies.</li><li> Coordinate with other departments, including revenue management and operations, to align sales efforts with resort-wide initiatives, ensuring a seamless guest experience.</li><li> Drive continuous improvement through market analysis, competitor benchmarking, and client feedback to enhance sales performance and market penetration.</li></ul><p></p><p><b>
QUALIFICATIONS</b></p><ul><li> Bachelor&rsquo;s degree in Business, Marketing, Hospitality Management, or a related field; certifications in sales or hospitality management are a plus.</li><li> Minimum of 7-10 years of progressive experience in sales, with at least 3 years in a supervisory or managerial role within a luxury hotel, resort, or wellness-focused property.</li><li> Proven ability to lead and motivate sales teams, with strong interpersonal and communication skills to foster collaboration and maintain a client-centric culture.</li><li> Strong understanding of luxury travel market trends, client expectations, and wellness-oriented sales practices, with a passion for building lasting client relationships.</li><li> Experience implementing sustainable sales practices, such as digital-first outreach or eco-friendly client engagement, preferably in luxury or environmentally sensitive destinations.</li><li> Familiarity with sales and CRM systems (e.g., Salesforce, Delphi) and emerging hospitality technologies to optimize sales processes and client engagement.</li><li> Fluency in English is required; proficiency in Arabic or additional languages is a plus.</li></ul></div><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</div></div></div></div></div></div><br /> <div id='job-id'>Job Id: vuTyQJvBSQb7ZuMgFELFZfGyIPTxxoKRweME+9P6LHZs0tPEMaw3K7JkcTHo9zKYf/hvJ8h378Wrtl9VutcWF8E5SZnkRwlmAslO2RIc2jSp6YJNLw9xmYGYuKOTet6t7/ZmLIfphOZ/6S8YHMyegAJDsI1I0i0IGhRykKd4VyDuwqTqbxbS5etxTaHCmtqgGwucGg7fNUWVJXeSl9VFaeJVdMVD</div>

RWRSA - Cluster Assistant Director of Sales & Marketing

<div><b>Additional Information</b><br>
<b>Job Number</b>25136529<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Le M&eacute;ridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing &amp; Executing Sales Strategies</b></p>
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><br>
</p><p><b>Maximizing Revenue</b></p>
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Analyzing &amp; Reporting on Sales and Financial Data</b></p>
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Amaala
</div></div><div><div>Location
</div><div>Rosewood Amaala
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><p></p><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Assistant Director of Front Office Services for Rosewood Amaala, located along Saudi Arabia&rsquo;s pristine west coast, supports the Director of Front Office Services in overseeing all front office operations, including guest services, reservations, concierge, reception, and guest relations. This role is instrumental in delivering personalized, ultra-luxury guest experiences that align with Rosewood&rsquo;s standards and Amaala&rsquo;s vision of holistic wellness, sustainability, and regenerative tourism. The Assistant Director will assist in leading a diverse front office team, ensuring seamless operations, exceptional guest satisfaction, and compliance with brand and local standards in a serene, wellness-focused destination.
</p><p></p><p><b>RESPONSIBILITIES</b></p><p></p><ul>
<li>Support the Director in maintaining Rosewood&rsquo;s ultra-luxury service standards, contributing to achieving a minimum of 95% guest satisfaction scores in internal and external audits, including guest feedback surveys and mystery shopper evaluations.</li>
<li>Assist in leading and motivating the front office team, fostering a collaborative, service-oriented culture that delivers exceptional, personalized guest experiences.</li>
<li>Oversee daily front office operations, including check-in/check-out processes, concierge services, reservations, and guest relations, ensuring efficiency and high service standards.</li>
<li>Help manage labor costs in alignment with business needs, seasonal trends, and occupancy forecasts, maintaining optimal staffing levels while supporting service quality.</li>
<li>Assist in developing and monitoring the front office budget, controlling variable costs such as supplies and technology to ensure profitability and efficiency.</li>
<li>Implement eco-conscious practices, such as digital check-in systems and sustainable resource management, in alignment with Amaala&rsquo;s commitment to environmental stewardship.</li>
<li>Collaborate with other departments to deliver personalized, wellness-focused guest experiences, such as curated wellness itineraries or culturally immersive activities, reflecting Amaala&rsquo;s unique vision.</li>
<li>Ensure compliance with Rosewood brand standards, local regulations, and health and safety protocols, maintaining a safe and welcoming environment for guests and staff.</li>
<li>Utilize front office systems and technologies, such as property management systems (PMS) and customer relationship management (CRM) tools, to enhance guest interactions and streamline operations.</li>
<li>Support cross-departmental initiatives by working with sales, marketing, and wellness teams to ensure a cohesive guest journey from pre-arrival to post-departure.</li>
</ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field; advanced certifications in hospitality management.</li>
<li>Minimum of 7-10 years of progressive experience in front office or guest services management, with at least 4 years in a senior leadership role within a luxury hotel, resort, or wellness-focused property.</li>
<li>Proven ability to lead and motivate diverse teams, with exceptional interpersonal and communication skills to foster collaboration, resolve conflicts, and inspire a service-oriented culture.</li>
<li>Deep understanding of global hospitality trends, luxury guest expectations, and wellness-oriented service practices, with a passion for crafting memorable, personalized guest experiences.</li>
<li>Demonstrated experience implementing eco-conscious operational practices, such as paperless processes or energy-efficient systems, preferably in luxury or environmentally sensitive destinations.</li>
<li>Strong proficiency in budgeting, forecasting, resource allocation, and cost control, with a focus on balancing profitability with exceptional guest service.</li>
<li>Expertise in front office systems (e.g., Opera PMS, Salesforce), data analytics, and emerging hospitality technologies to streamline operations and enhance guest interactions.</li>
<li>Ability to navigate and embrace cultural nuances, ensuring authentic and respectful interactions that reflect the heritage and hospitality of the region.</li>
<li>Fluency in English is required; proficiency in Arabic or additional languages</li><br>
</ul><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><div>Surrounded by the world&rsquo;s fourth-largest barrier reef system and the scenic Hijazi mountains, Rosewood Amaala will bring an ultra-luxury regenerative escape to The Red Sea region of Saudi Arabia.<br>
</div><div></div><br>
<div>The resort will be part of the Red Sea Global&rsquo;s Amaala destination, an integrated wellness haven spanning 4,155km2 and set in the Prince Mohammad bin Salman Nature Reserve.<br>
</div><div></div><br>
<div>Rosewood Amaala will explore what it truly means to be regenerative, with unique experiences that weave together wellness and sustainability. The resort will focus on the well-being of its guests, the community and the native flora and fauna &ndash; all while recognizing the integral connection between these three elements.</div></div></div></div></div></div></div><div></div><br /> <div id='job-id'>Job Id: V4lD4+vMH3sYEDl4q/DhHqsCxEAKR63jHF1ObVQ0fp/mubLUrnaA9EQFjQQfzbi9bANjrNc7VCjthx0JgmAet3iMX1k3+27fhZQrc7oJ6Blj+A0hlkd9B9DiQy7uaNTBI7b8SBmKU+KqxhBqSf7ZN9Ivp4j1xpEovyiZ6Vdg62KyhF4nNMvUswqcgcA5S/kwwMTuLcT79JZlnw==</div>

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