assistant director program delivery operations executive education

Harvard University

<div></div><div><div><div><div><div><div><b>April 28, 2026
</b></div></div><div><div><div><b>002785SR</b></div></div></div></div></div></div></div><p></p>
<br><div><div><div><p>Company Description</p><p><br>
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.</p><p><b>
About Us</b></p><p>
Harvard Business School Executive Education brings together senior executives from the world&rsquo;s most influential organizations, preparing them to reach the next level for their organizations and for themselves. Working closely with HBS&rsquo;s world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries. Programs range from a few days to multiple weeks. Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities. Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance.</p><p><br>
Job Description</p><p><b><br>
Job Summary</b><br>
Reporting to and working collaboratively with the Associate Director, Program Delivery Operations, the Assistant Director is responsible for developing, implementing, and driving training initiatives across the Program Delivery team, with a focus on the Program Coordinator role.</p><p><b>
Position Description</b></p><ul><li>
Hires, directs, and manages a team of Program Specialists in support of providing onboarding and training across the delivery team.</li><li>
Conceives, develops, and implements new training ideas and proposals to increase efficiencies and build skills among delivery staff.</li><li>
Manages the Learning Lab, including creating a staffing plan for Program Specialists, engaging with new staff in their 90-day orientation period, and scheduling touchpoints with Program Managers to monitor progress and adjust training plans, as needed for Program Coordinators.</li><li>
Develops metrics and associated reports, to monitor and improve ongoing training initiatives.</li><li>
Plans and hosts biweekly best practices meetings, incorporating information on important departmental initiatives, as well as liaising with groups across Executive Education and HBS to promote organizational awareness within our team.</li><li>
Engages with Program Managers and Program Coordinators to collect feedback to identify gaps in training program. Taking this data, works alongside an Associate Director to incorporate future training plans alongside professional development offerings.</li><li>
Serves as an escalation point for time-sensitive process issues across the delivery team.</li><li>
Demonstrates the ability to; guide and deliver programs and other projects, support and facilitate department wide initiatives and business goals, motivate, encourage, and inspire staff, embrace and support change and deliver results, empower others.</li><li>
Partners with Executive Education (EE) IT to develop and roll-out eLearning courses to complement synchronous trainings.</li><li>
Attends weekly meetings, including with the Logistics Committee and Operations Meeting</li><li>
Establishes touchpoints with each of the Associate Directors, Program Delivery, to keep abreast of new initiatives within each of their portfolios, and meet monthly as group to provide status updates on training needs.</li><li>
Manages a small number of programs annually, maintaining a strong understanding of all processes and tasks associated with planning and delivering programs.</li><li>
Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.</li><li>
Perform other duties as assigned.</li></ul><p><br>
Qualifications</p><p><b><br>
Basic Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree or equivalent work experience required</li><li>
Minimum of 5 years&rsquo; relevant work experience</li></ul><p><br>
<b>
Additional Qualifications and Skills:
</b></p><ul><li>In addition to the qualifications above, 2 more years of related experience in higher education, project management, or staff training is preferred</li><li>
Supervisory experience preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Prior experience leading, and developing staff training preferred</li><li>
Requires a team player to work in partnership with a large constituent of colleagues across the department and school</li><li>
Demonstrated ability to work independently and as part of a team</li><li>
Ability to multitask and prioritize team initiatives based on ongoing and often changing workload</li><li>
Ability to create, implement, and drive new initiatives and processes</li><li>
Ability and eagerness to foster connection and promote employee engagement</li></ul><p><br>
Additional Information</p><ul><li><b><br>
Standard Hours: </b>40 hours/week, exempt role</li><li><b>
Compensation range: $90,000 - $98,000 annually, commensurate with experience</b></li><li><b>
Visa sponsorship: </b>Harvard University is not able to provide visa sponsorship for this position.</li><li><b>
Pre-Employment Screenings: </b>Identity, Education</li><li><b>
Other Information:</b><ul><li>
This is a hybrid position which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Please note that for the first 90 days of employment, you will be expected to be onsite 5 days/week. This role is required to be onsite for the entire duration of assigned programs when in-session. When not in session, Executive Education expects Program Delivery staff to be onsite a minimum of 2 days per week and departments to provide onsite coverage Monday &ndash; Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.</li><li>
A cover letter is required to be considered for this opportunity.</li><li>
Interviews may be conducted virtually (via Zoom) or in person.</li></ul></li></ul><div></div><p><b>
Work Format Details</b></p><p>
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University&rsquo;s Policy on <b>Employment Outside of Massachusetts</b>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.</p>
<p><b>
Salary Grade and Ranges</b></p><p>
This position is salary grade level 057. Please visit <b>Harvard's Salary Ranges</b> to view the corresponding salary range and related information.</p>
<p><b>
Benefits</b></p><p>
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:</p><ul><li>
Generous paid time off including parental leave</li><li>
Medical, dental, and vision health insurance coverage starting on day one</li><li>
Retirement plans with university contributions</li><li>
Wellbeing and mental health resources</li><li>
Support for families and caregivers</li><li>
Professional development opportunities including tuition assistance and reimbursement</li><li>
Commuter benefits, discounts and campus perks</li></ul><p>
Learn more about these and additional benefits on our <b>Benefits &amp; Wellbeing Page</b>.</p>
<p><b>
EEO/Non-Discrimination Commitment Statement</b></p><p>
Harvard University is committed to <b>equal opportunity</b> and <b>non-discrimination</b>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.</p><p>
Harvard has an <b>equal employment opportunity policy</b> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <b>non-discrimination policy</b>. Harvard's <b>equal employment opportunity policy</b> and <b>non-discrimination policy</b> help all community members participate fully in work and campus life free from harassment and discrimination.</p></div></div></div>

Assistant Director, Program Delivery Operations, Executive Education

Executive Assistant

<div></div><div><div><div><div><div><div><b>April 24, 2026
</b></div></div><div><div><div><b>002736SR</b></div></div></div></div></div></div></div><p></p>
<br><div><div><div><p>Company Description</p><p><br>
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.</p><p><b>
Why join Harvard Business School?</b></p><p>
Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.</p><p><b>
Division of Research and Faculty Development</b></p><p>
The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world. Within HBS, the Division of Research and Faculty Development (DRFD) helps to build and develop the faculty and facilitates the creation of enduring knowledge that shapes both business scholarship and the practice of business by providing unparalleled faculty support. The School&rsquo;s largest administrative department, the DRFD houses approximately 350 full-time and part-time staff members. As a premier service organization, and in collaboration with colleagues across the School, the DRFD staff delivers high-touch, customized support to the faculty, demonstrating solid judgment and high standards of responsiveness and professionalism.</p><p><br>
Job Description</p><p><b><br>
Job Summary:</b></p><p></p><p><br>
Research Staff Services (RSS) provides comprehensive administrative and operational support for the recruitment, onboarding, development, and management of over 600 research and teaching staff, while supporting more than 200 faculty members, 10+ multi-faculty research initiatives, and the D&sup3; Institute at Harvard. Research staff include Research Associates, Predoctoral Fellows, Postdoctoral Fellows, Research Managers, and all Teaching Fellows supporting HBS faculty.</p><p>
The Assistant Director, RSS is one of two roles serving as a key member of a three-person leadership team reporting to the Associate Director. Each Assistant Director independently manages a defined portfolio of faculty and research staff while collaborating closely to ensure consistent service delivery, shared standards, and alignment across RSS operations.</p><p>
This role exercises a high degree of independent judgment and operational leadership in supporting faculty research needs and enhancing the effectiveness of the research staff workforce. The Assistant Director partners closely with faculty, researchers, and internal stakeholders to ensure alignment of talent, resources, and training with evolving research priorities.</p><p>
The role operates in close collaboration with the RSS team, HBS Human Resources, the D&sup3; Institute, and the Division of Research and Faculty Development (DRFD), and contributes to strategic initiatives that strengthen research support infrastructure across HBS.</p><p><b>
Job-Specific Responsibilities:
</b></p><p><b>Research Staff Management &amp; Program Leadership</b></p><ul><li>
Serve as a primary liaison to faculty, assessing research needs and aligning appropriate research staff resources to support individual and multi-faculty projects.</li><li>
Independently manage a defined portfolio of approximately 100 researchers and associated faculty, with full responsibility for service delivery, staff management, and program execution within that portfolio.</li><li>
Lead the design, implementation, and continuous improvement of onboarding, training, and performance management programs for research staff, ensuring alignment with institutional policies and evolving faculty needs.</li><li>
Oversee the full lifecycle of researcher appointments, including onboarding, performance reviews, reappointments, and offboarding processes, ensuring consistency, compliance, and a high-quality staff experience.</li><li>
Provide coaching and advisory support to researchers, identifying development opportunities and delivering targeted training initiatives to strengthen capabilities and career readiness.</li><li>
Develop and execute a comprehensive training strategy, including workshops and career development programming, and assess effectiveness through feedback and data-driven improvements.</li><li>
Foster a collaborative research staff community by designing and implementing engagement initiatives that promote knowledge-sharing, best practices, and professional connection.</li><li>
Oversee the recruitment and administration of teaching support roles (Teaching Fellows, Teaching Assistants, Graders, and Scribes), ensuring high-quality instructional support for faculty.</li><li>
Partner with internal and external stakeholders to manage visiting researcher programs, international hiring processes, and visa coordination, ensuring compliance with University policies and global hiring practices.</li></ul><p><b>
Partnership Development &amp; Cross-Functional Collaboration</b></p><ul><li>
Build and sustain strong partnerships across DRFD, HBS departments, and external service providers to enhance research support delivery and resolve complex issues.</li><li>
Serve as a lead point of contact for cross-functional partners (e.g., HBS HR, Finance, Global Support Services, Harvard International Office), coordinating independently while aligning with the second Assistant Director on broader policy interpretation and implementation.</li><li>
Act as a trusted advisor to faculty and research staff on policies, procedures, and best practices, balancing institutional requirements with service excellence.</li><li>
Collaborate closely with the second Assistant Director to align practices, ensure consistency in decision-making, and jointly address complex or cross-portfolio issues.</li><li>
Contribute to RSS-wide initiatives and special projects in partnership with senior leadership, supporting continuous improvement and strategic priorities.</li><li>
Model and promote a high standard of customer service across all interactions with faculty, staff, and partners.</li><li>
Builds trust and collaboration by being present on-site and engaging directly with colleagues and various constituents</li><li>
Be responsible for other duties as assigned.</li></ul><p></p><p><br>
Qualifications</p><p><b><br>
Basic Qualifications:</b></p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree required.</li><li>
Minimum of 7 years of progressively responsible experience, including recruitment, onboarding, professional development, and management of a diverse workforce is required.</li><li>
Demonstrated experience handling complex employee relations matters with sound judgment and discretion.</li><li>
Proven ability to build relationships and collaborate effectively across all levels of an organization.</li><li>
Experience working in environments requiring diplomacy, confidentiality, and high-touch client service.</li><li>
Higher education or research environment experience strongly preferred.</li></ul><p><b>
Additional Qualifications and Skills:</b></p><br>
<p></p><ul><li>
Higher education or research environment experience strongly preferred.</li><li>
Excellent written and verbal communication skills, with the ability to influence and advise stakeholders.</li><li>
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.</li><li>
Demonstrated ability to exercise independent judgment and manage complex processes with attention to detail and accuracy.</li><li>
High level of professionalism and discretion in handling sensitive and confidential information.</li><li>
Strong interpersonal skills and a collaborative approach to teamwork.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with HRIS systems (e.g., PeopleSoft, Oracle) preferred.</li><li>
Flexibility, resilience, and a proactive approach in a fast-paced, evolving environment.</li></ul><p><br>
Additional Information</p><ul><li><b><br>
Standard Hours/Schedule: </b>40 hours per week</li><li><b>
Visa Sponsorship Information: </b>Harvard University is unable to provide visa sponsorship for this position</li><li><b>
Pre-Employment Screening: </b>Identity, Education</li><li><b>
Other Information:</b><ul><li>
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday &ndash; Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.</li><li>
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.</li></ul></li></ul><div></div><p><b>
Work Format Details</b></p><p>
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University&rsquo;s Policy on <b>Employment Outside of Massachusetts</b>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.</p>
<p><b>
Salary Grade and Ranges</b></p><p>
This position is salary grade level 057. Please visit <b>Harvard's Salary Ranges</b> to view the corresponding salary range and related information.</p>
<p><b>
Benefits</b></p><p>
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:</p><ul><li>
Generous paid time off including parental leave</li><li>
Medical, dental, and vision health insurance coverage starting on day one</li><li>
Retirement plans with university contributions</li><li>
Wellbeing and mental health resources</li><li>
Support for families and caregivers</li><li>
Professional development opportunities including tuition assistance and reimbursement</li><li>
Commuter benefits, discounts and campus perks</li></ul><p>
Learn more about these and additional benefits on our <b>Benefits &amp; Wellbeing Page</b>.</p>
<p><b>
EEO/Non-Discrimination Commitment Statement</b></p><p>
Harvard University is committed to <b>equal opportunity</b> and <b>non-discrimination</b>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.</p><p>
Harvard has an <b>equal employment opportunity policy</b> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <b>non-discrimination policy</b>. Harvard's <b>equal employment opportunity policy</b> and <b>non-discrimination policy</b> help all community members participate fully in work and campus life free from harassment and discrimination.</p></div></div></div>

Assistant Director, Research Staff Services

Suffolk Construction

<div>Overview:
<p><b>
About Suffolk</b></p><p>
Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.</p><p></p><p><br>
Suffolk &ndash; America&rsquo;s Contractor &ndash; is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR&rsquo;s list of &ldquo;Top CM-at-Risk Contractors.&rdquo; For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.</p><p></p><p><br>
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That&rsquo;s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.</p><p></p><p><br>
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.</p><p></p><div><b><br>
Role Summary</b></div><div>
Suffolk&rsquo;s Operational Excellence department is redefining how we drive project delivery and predictability across the company. The Executive Support &amp; Operations Manager role is one of the most important roles in this mission &mdash; a highly organized, detail-obsessed operator who ensures the VP and Director-level leadership team are supported, priorities are executed flawlessly, and department initiatives run smoothly.</div><div></div><div><br>
You will be plugged into key initiatives, ensuring action items are captured and executed, deliverables are prepared with precision, and complex logistics are coordinated across a large organization. The ideal candidate is hungry, resourceful, and thrives in a fast-paced environment where excellence is the standard. You bring an endless passion for perfection &mdash; producing high-quality work, catching errors before anyone else, and taking pride in doing things exceptionally well.</div><div></div><div><br>
You&rsquo;ll work across the organization with various levels of collaborators, from administrative support functions to department heads, to operational leaders, building the connections needed to move work forward. There is a significant opportunity to gain exposure to some of the most important initiatives Suffolk is driving. While the initial focus will be on providing exceptional executive support, logistics coordination, and deliverable preparation, this role offers a clear growth path toward taking on greater ownership of projects and department initiatives. The right candidate will have the opportunity to expand beyond core responsibilities into project leadership, cross-functional coordination, and eventually, a trusted advisor role within the department.</div><div><br>
</div><div><div>This role is based on‑site in our vibrant Boston office five days a week. Standard hours begin around 7:30 a.m., with some earlier starts required based on team meetings. Our Boston headquarters offers free parking, an on‑site gym, a cafeteria, and other amenities that contribute to a welcoming culture and distinctive workplace environment.</div></div>
Responsibilities:
<div><b>
Leadership Team Enablement</b></div><ul><li>
Stay closely connected to department priorities, understanding context to provide the right support at the right time.</li><li>
Prepare polished, executive- and Office of the CEO&ndash;facing deliverables, including decks, reports, and communications, with zero errors.</li><li>
Proofread all materials for accuracy, grammar, brand alignment, and clarity &mdash; developing enough knowledge of the construction industry to detect terminology or data errors.</li><li>
Capture detailed meeting minutes, maintain action item trackers, and provide regular status updates.</li><li>
Navigate the executive leadership structure effectively to schedule meetings, gather information, and advance initiatives.</li></ul><div><b>
Calendar, Logistics &amp; Coordination</b></div><ul><li>
Manage complex, dynamic calendars for the VP and Director group, anticipating conflicts and reprioritizing as needed.</li><li>
Coordinate intricate travel arrangements, itineraries, and expenses with accuracy and timeliness.</li><li>
Plan and execute department events, offsites, and summits &mdash; including being the thought leader for logistics, materials preparation, and on-site support.</li><li>
Coordinate across multiple departments and stakeholders to align schedules, resources, and deliverables.</li></ul><div><b>
Operational &amp; Departmental Support</b></div><ul><li>
Create, run, and deliver weekly operational reports with accuracy and attention to detail.</li><li>
Maintain clear, concise documentation for departmental initiatives, including meeting records, action trackers, and project updates.</li><li>
Develop presentations for internal and external meetings, incorporating Suffolk branding and value propositions, and making design/content recommendations.</li><li>
Maintain current departmental materials, including organization charts, project trackers, and contact lists.</li><li>
Partner with administrative and operational support teams across Suffolk to share information, align efforts, and connect resources.</li></ul><div><b>
Commitment
</b></div><ul><li>This role supports senior leadership in a fast-paced, dynamic environment where priorities can shift quickly.</li><li>
The right candidate will be comfortable working extended hours, including early mornings, evenings, and occasional weekends, to meet critical deadlines and support time-sensitive priorities.</li><li>
Flexibility, responsiveness, and a willingness to &ldquo;go above and beyond&rdquo; are essential to success in this position.</li></ul><div><b>
Path to Growth</b></div><ul><li>
Learn Suffolk&rsquo;s operations &mdash; including our clients, project delivery model, and areas of risk &mdash; to better support leadership priorities.</li><li>
Gain a working knowledge of the AEC industry and Suffolk&rsquo;s operational processes.</li><li>
Take ownership of select projects, events, and process improvements over time.</li><li>
Build toward becoming a true thought partner to the VP and leadership team.</li></ul>
Qualifications:
<ul><li>5+ years in a senior administrative, executive assistant, or operations role; large organization experience preferred.</li><li>
Exceptional attention to detail with a track record of producing accurate, high-quality work.</li><li>
Demonstrated passion for doing things well, with a commitment to excellence in all deliverables.</li><li>
Exceptional communication skills &mdash; written, verbal, and interpersonal &mdash; with the ability to represent leadership professionally.</li><li>
Proven success coordinating complex logistics and managing multiple moving parts across teams.</li><li>
Advanced proficiency in MS Office Suite (especially PowerPoint and Excel); familiarity with Procore, Bluebeam, or similar platforms preferred.</li><li>
Discretion in handling confidential and sensitive information.</li><li>
Highly organized, adaptable, and proactive in anticipating needs.</li><li>
Bachelor&rsquo;s degree preferred; equivalent relevant experience considered.</li></ul>
Working Conditions:
<div>
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.</div>
EEO Statement:
<div>
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.</div>
Compensation Information:
<p>
The expected salary range for this position (Executive Support &amp; Operations Manager) in US-MA-Boston is between $100,000 and $141,000 USD. This represents the typical salary range for this position and is just one component of Suffolk&rsquo;s total compensation package. Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall compensation strategy. Salary ranges may differ by geography and are reviewed regularly to reflect market trends.</p></div>

Executive Support & Operations Manager

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Palliative Care Consult Service NP/MSN/ FULL TIME/ 40 HOURS/ ROTATING SHIFT/ BWH MAIN CAMPUS<br>
<br>
POSITION SUMMARY<br>
The Adult Palliative Care Nurse Practitioner is an expert practitioner who provides patient care, provider education, and program leadership in partnership with an interdisciplinary palliative care team.<br>
<br>
Palliative Care Principal Responsibilities:<br>
Patient Care<br>
<ul><li>Demonstrates advanced clinical judgement and skill in the assessment, physical examination, diagnosis, planning, and treatment of complex responses to serious illness.</li><li>Provides symptom management during illness exacerbations and at the end-of-life.</li><li>Provides patient and family teaching, staff education, and consults with other health care team members that include explanation of the role of palliative care.</li><li>Demonstrates and promotes culturally and spiritually competent care by respecting diversity in ethnicity, culture, spirituality, religion, gender, socioeconomic status, sexual orientation, education level, literacy, and location.</li><li>Communicates effectively with patients, families, and healthcare professionals by applying knowledge of communication theory and principles.</li><li>Initiates compassionate communication with patients and families around goals of care, advanced care planning, and end-of-life issues. Completes pertinent documentation, e.g., electronic medical record, MOLST forms</li></ul>
Leadership &amp; Collaboration<br>
<ul><li>Establishes effective interpersonal relationships with providers from all clinical departments and interdisciplinary colleagues, including bedside nursing and hospital chaplaincy.</li><li>Promotes the interdisciplinary team approach in the provision of palliative care to the patient and family with serious or life-threatening illness. Develops, implements, and evaluates strategies to effectively collaborate with members of the specialty palliative care team through team building and recognizes each member&rsquo;s unique role, area of expertise, skills, and contributions.</li><li>Promotes palliative care concepts to the BWH staff regarding potential or actual physical, psychological, emotional, social, and spiritual components of living with a serious or life-threatening illness.</li><li>Pursues own learning needs and promotes dissemination of palliative care practice by scholarship.</li><li>Maintains membership in professional organizations and seeks advanced palliative nurse certification.</li></ul>
Education<br>
<ul><li>Demonstrates knowledge, skills, confidence, and the application of adult learning principles when providing palliative care education to patients/families, healthcare professionals, and the community.</li><li>Promotes palliative care education by mentoring and precepting graduate students, fellows and other learners from nursing and other disciplines.</li></ul>
Quality Monitoring<br>
<ul><li>Utilizes clinical process improvement and/or research to evaluate current theories and palliative care practice, with the goal of improving outcomes for patients, families, and the community.</li><li>Voluntarily participates in process for evaluation of areas of strength and areas for further development in collaboration with Nurse Director and team members.</li></ul><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
The Nurse Practitioner is an advanced practice registered nurse who has acquired specialized knowledge and skills through completion of a nurse practitioner program. The practitioner has the credentials to function in an expanded nursing role and is responsible for the daily management of selected patients. The practitioner has responsibility for the assessment and management of patients, including diagnostic and therapeutic interventions, and the continuous implementation and evaluation of an appropriate plan of care. The Nurse Practitioner works with their collaborating physician in accordance with mutually developed practice guidelines, members of the care team, and is responsible to the Nursing Director or Executive Nursing Director for the area for issues specific to the discipline of nursing.
<br>
<br>
Satisfactory completion of an approved formal education program that has as its objective the preparation of professional nurses to practice as nurse practitioners.<br>
<br>
APRN national certification required.<br>
<br>
ANA or other appropriate nursing certification in the area of practice and authorization by the Massachusetts Board of Registration in Nursing to practice in the expanded role. DEA for prescription writing.<br>
<br>
Working Conditions - Works in a variety of patient care environments where there may be exposure to communicable disease and hazardous materials. Does this position require Patient Care? Yes<br>
Essential Functions<br>
<ul><li>Patient Care Organization</li></ul>
1. Provides direct care, counseling, and teaching to a select patient population.<br>
2. Performs physical examinations and provides preventive health measures appropriate to patient needs.<br>
3. Orders, interprets, and evaluates appropriate lab and diagnostic tests to assess patients&rsquo; clinical problems and health care needs.<br>
4. Arranges for appropriate plan of care and follow-up based on outcome of diagnostic, lab, and physical assessment findings.<br>
5. Performs laboratory tests appropriate for specific patient population.<br>
6. Orders medications and writes prescriptions according to organizational and regulatory policies and procedures.<br>
7. Records pertinent patient care findings in the medical record.<br>
8. Sets priorities for appropriate and efficient management of patient care that reflects cost effective management of time, available human resources, supplies and equipment.<br>
9. Maintains interdisciplinary approach to planning and communicating patient care information by discussing patient data with appropriate physicians and other health care professionals.<br>
10. Incorporates the concepts of health maintenance, prevention, and promotion into daily practice through patient education and counseling.<br>
11. Demonstrates awareness of community resources and assists staff, patients, and families to effectively utilize them.<br>
<ul><li>Quality of Care</li></ul>
1. Assists in the development, implementation and revision of nurse practitioner guidelines and monitoring requirements for prescription writing in collaboration with their designated physician and Nursing Director or Executive Nursing Director.
<br>
2. Evaluates outcomes of own patients&rsquo; care and makes necessary revisions in care plans.<br>
3. Seeks and provides consultative services as required.<br>
4. Participates in departmental and organization quality improvement program.<br>
5. Utilizes quality improvement data and research findings to enhance patient care.<br>
<ul><li>Coordination</li></ul>
1. Demonstrates appropriate collaborative and consultative relationships with other providers within the institution and community.<br>
2. Serves on Nursing and Hospital Committees and assumes responsibility for disseminating and communicating information to staff.<br>
<ul><li>Budget</li></ul>
1. Participates in setting productivity metrics and in cost-effective management of personnel, time, supplies, and equipment in their area.<br>
2. Collaborates with the Nursing Director/Practice Manager/Executive Nursing Director in the recommendation of appropriate staffing patterns for their clinical areas.
<br>
<ul><li>Personnel Management</li></ul>
1. Participates in selection process of new employees in group or team practice as requested.<br>
2. Provides input into evaluation of other staff as appropriate.
<br>
<ul><li>Education</li></ul>
1. Acts as preceptor for nursing students and staff as requested.<br>
2. Participates in orientation of new staff.<br>
3. Participates in Departmental and organization continuing education programs.<br>
4. Identifies own learning needs and updates clinical knowledge and skills through formal and informal education and review of current literature.<br>
5. Educates lay and/or professional groups through lectures, papers, publications, and educational materials.
<br>
<ul><li>Planning</li></ul>
1. Develops annual objectives and reviews with Nursing Director or Executive Nursing Director and collaborating M.D. at time of performance review and at appropriate intervals. Completes annual credentialing process through the Nursing Department credentialing program.<br>
2. Assists in determining, evaluating, and/or implementing clinical area goals and objectives.<br>
3. Maintains interdisciplinary approach for planning and communicating information for patient care and operation of practice.<br>
4. Maintains current knowledge of legislation that may affect the health care delivery system.<br>
5. Identifies and integrates patient population and/or disease state in programmatic goals and objectives.
<br>
<ul><li>Research</li></ul>
1. Participates in nursing research at a level consistent with educational background and experience.<br>
2. Maintains understanding of current research of others in related clinical areas through review of relevant publications.<br>
3. Participates in grant writing as appropriate.
<br>
<ul><li>Supervisory Responsibilities</li></ul>
1. May assume responsibility for providing direction to designated personnel.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education &amp; Licensure</p><ul><li><p>
Master's in Nursing (MSN) (or) Doctor of Nursing Practice (DNP) (or) PhD Degree in Nursing required. Can this role accept experience in lieu of a degree? No.</p></li><li><p>
Completion of a Master&rsquo;s or post Masters&rsquo; degree in Adult program accredited by the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC).</p></li><li><p>
Satisfactory completion of an approved formal education program which has as its objective the preparation of professional nurses to practice as nurse practitioner.</p></li><li><p>
Current Adult/Gerontology (AGNP) or Family Nurse Practitioner (FNP) Certification by an accredited APRN certifying body required.</p></li><li><p>
DEA registration required and current APRN License to practice in Massachusetts required.</p></li></ul><p></p><p>
Experience</p><ul><li><p>
1. Current (actively practicing) clinical nurse practitioner experience caring for a Palliative Care patient population required.</p></li><li><p>
2. Current (actively practicing) clinical nurse practitioner experience in an acute care consultative capacity required.</p></li><li><p>
3. Hospice or Palliative Care Specialty Certification strongly preferred.</p></li><li><p>
4. Advanced practice Palliative Care residency or fellowship completion preferred.</p></li></ul><div><br>
Knowledge, Skills and Abilities<br>
<ul><li>Expert clinical judgment skills to function in the independent role.</li><li>Excellent interpersonal relationship and communication skills in order to collaborate with patients&rsquo; families, staff and community health workers.</li><li>Ability to work with frequent stress resulting from busy clinical settings and changing organizational climate.</li><li>Ability to be self-directive and demonstrate initiative in addressing responsibilities of position.</li><li>Ability to utilize appropriate problem solving and conflict resolution skills.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
75 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$50.70 - $134.78/Hourly<p></p><p><b><br>
Grade</b></p>
MNA2221Z<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Nurse Practitioner- Palliative BWH

Vertex Pharmaceuticals

<div><p><b>Job Description
</b></p><p><b>General Summary:
</b></p><p></p><p>The Senior Administrative Assistant provides experienced office/business support to a department. The Senior Administrative Assistant generally reports directly to a(n) Country Manager, Executive Director or Vice President-level manager.
</p><p></p><p><b>Key Duties and Responsibilities:
</b></p><ul><li>Manages calendars for assigned personnel, including meeting scheduling (both internal and off-site meetings), accepting/declining invites, meeting prioritization, securing conference rooms, ordering catering and &quot;day-of&quot; logistical and administrative support
</li></ul><ul><li>Serves as a departmental resource for Vertex's internal technologies (i.e; Procurement, SharePoint, Concur, Vertex U, VLearn, etc.)
</li></ul><ul><li>Exchanges and integrates information from stakeholders into departmental reports
</li></ul><ul><li>Books flights/hotels, completes expense reports, and arranges team lunches/dinners and offsite meetings for assigned personnel
</li></ul><ul><li>Based on established departmental procedures, prioritizes and addresses requests for appointments, e-mails and telephone calls; directly handles most requests but routes complex or unusual problems to more senior personnel
</li></ul><ul><li>Coordinates and helps prepare meeting materials, including meeting agenda preparation/distribution, collecting/printing meeting pre-reads, minute- or note-taking and assembling/editing PowerPoint presentations
</li></ul><ul><li>Processes group purchase orders, invoices, and contracts
</li></ul><ul><li>Assists with visitor registration, including pre-registering and escorting visitors
</li></ul><ul><li>Assists with the onboarding of new personnel into the department
</li></ul><ul><li>Ensures seamless day-to-day physical operations of the site/office to include: inventory control of office supplies; office support services via coordination with IT and Operations &amp; Facilities staff on computers, phones, and office equipment; and establishing a pleasant and productive atmosphere for employees and visitors.
</li></ul><ul><li>Oversees relevant local vendor relationships with office services providers such as cleaning companies, couriers, equipment technicians, mail/shipping services, etc.
</li></ul><ul><li>Reviews and tracks office budget, may assist with resource planning/allocation for the site
</li></ul><ul><li>Operates with a high level of discretion and tact to protect the confidentiality of Vertex initiatives undertaken at the site/office
</li></ul><p></p><p><b>Knowledge and Skills:
</b></p><ul><li>Established knowledge of Microsoft Office products
</li></ul><ul><li>Developed time management skills and organizational skills to prioritize work and/or multi-task
</li></ul><ul><li>Keen attention to detail
</li></ul><ul><li>Discretion to handle sensitive and confidential correspondence
</li></ul><p></p><p><b>Education and Experience:
</b></p><ul><li>Typically requires high school or secondary school education
</li></ul><ul><li>Typically requires 2 years of administrative experience, or the equivalent combination of education and experience
</li></ul><p></p><p><b>Pay Range:
</b></p>$39 - $58
<p></p><p><b>Disclosure Statement:
</b></p><div><div><div><div><p>The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
</p><p></p><p>At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
</p></div></div></div></div><p></p><p><b>Flex Designation:
</b></p>Hybrid-Eligible Or On-Site Eligible
<p></p><p><b>Flex Eligibility Status:
</b></p><p>In this Hybrid-Eligible role, you can choose to be designated as:
<br>
1. <b>Hybrid </b>: work remotely up to two days per week; <b>or select
</b><br>
2. <b>On-Site </b>: work five days per week on-site with ad hoc flexibility.
</p><p>Note: The Flex status for this position is subject to Vertex&rsquo;s Policy on Flex @ Vertex Program and may be changed at any time.
</p><p></p><p>#LI-Hybrid<br>
<br>
</p><p></p><p><b>Company Information
</b></p><p>Vertex is a global biotechnology company that invests in scientific innovation.
</p><p></p><p>Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
</p><p></p><p>Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com</p></div>

Senior Administrative Assistant - Marketing

Northeastern University

<div>
 <strong>
  About The Opportunity
  <br/>
  <br/>
 </strong>
 <strong>
  Office of Peer Tutoring at Northeastern University
  <br/>
  <br/>
 </strong>
 Northeastern Peer Tutoring provides free, peer-to-peer academic support for undergraduate students, connecting them with highly qualified Northeastern peers who have excelled in the courses they tutor. The program offers one-on-one and small-group tutoring, delivered in person and online through an external tutoring platform, across a range of supported courses each semester. Peer tutoring is designed to promote academic success, strengthen student confidence, and support learning through collaborative, student-centered engagement. Tutors participate in structured training and professional development aligned with College Reading &amp; Learning Association (CRLA) standards at all three levels. The program also partners with faculty and campus stakeholders to ensure tutoring services are visible, accessible, and aligned with broader academic support efforts.
 <br/>
 <br/>
 <strong>
  Position: Director of Peer Tutoring
  <br/>
  <br/>
 </strong>
 The Director of Peer Tutoring provides strategic leadership for peer tutoring as a core component of Northeastern&rsquo;s academic support and student success ecosystem. The role is responsible for advancing a cohesive, high-quality, and equitable peer tutoring model that supports student learning, confidence, and persistence across programs and disciplines. The Director brings a forward-looking perspective to the work, staying attuned to emerging pedagogical practices and learning assistance models while championing peer-to-peer learning as a high-impact educational practice.
 <br/>
 <br/>
 The Director oversees the full scope of peer tutoring services, including in-person and online delivery, and ensures alignment between tutoring practices, curricular needs, and institutional learning outcomes. The role serves as a connector across academic departments and student support units, helping integrate peer tutoring into the broader learning environment while maintaining consistent standards, effective operations, and a strong student experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Leadership and Strategy
 <br/>
 <br/>
 <ul>
  <li>
   Provide vision and strategic direction for peer tutoring programs aligned with institutional priorities
  </li>
  <li>
   Establish policies, procedures, and service models to ensure high-quality and equitable tutoring experiences
  </li>
  <li>
   Oversee all peer tutoring initiatives, including co-curricular and course-embedded models, as appropriate
  </li>
  <li>
   Collaborate with faculty, academic departments, advising, and student support partners across the global network to align tutoring with curricular goals
  </li>
  <li>
   Represent peer tutoring in campus-wide conversations related to learning assistance and student success
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Supervision and Professional Development
 <br/>
 <br/>
 <ul>
  <li>
   Recruit, hire, supervise, and evaluate professional staff supporting peer tutoring
  </li>
  <li>
   Oversee recruitment, onboarding, training, and supervision of peer tutors
  </li>
  <li>
   Design and deliver comprehensive tutor training grounded in learning science, inclusive pedagogy, and nationally recognized standards, including CRLA-aligned practices
  </li>
  <li>
   Provide ongoing professional development, coaching, and support to foster a culture of reflection, excellence, and continuous improvement
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Platform Oversight and Integration
 <br/>
 <br/>
 <ul>
  <li>
   Oversee the institutional partnership with an external tutoring platform supporting peer tutoring delivery
  </li>
  <li>
   Manage vendor relationships and guide platform integration with campus systems and operational workflows
  </li>
  <li>
   Ensure the platform effectively supports tutor matching, scheduling, communication, and data reporting
  </li>
  <li>
   Use platform data and insights to improve service delivery, scale, and the overall tutoring experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Assessment and Evaluation
 <br/>
 <br/>
 <ul>
  <li>
   Lead the development and implementation of assessment strategies to evaluate program effectiveness, student learning outcomes, and equity of access
  </li>
  <li>
   Use qualitative and quantitative data to inform decision-making, program improvement, and strategic planning
  </li>
  <li>
   Prepare reports and presentations that communicate impact and trends to campus partners and leadership
  </li>
  <li>
   Ensure assessment practices align with institutional expectations and emerging best practices in learning assistance
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Type
  <br/>
  <br/>
 </strong>
 Academic Administration
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
 <br/>
 <br/>
 Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness &amp; life, retirement- as well as commuting &amp; transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
 <br/>
 <br/>
 All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
 <br/>
 <br/>
 <strong>
  Compensation Grade/Pay Type
  <br/>
  <br/>
 </strong>
 110S
 <br/>
 <br/>
 <strong>
  Expected Hiring Range
  <br/>
  <br/>
 </strong>
 $76,335.00 - $107,823.75
 <br/>
 <br/>
 <em>
  With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
 </em>
</div>


Director of Tutoring Services

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