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assistant executive housekeeper

Hilton

<div>
 An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist with overseeing Housekeeping/Laundry operations
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Support departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
 </li>
 <li>
 Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
 </li>
 <li>
 Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
 </li>
 <li>
 Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training to support the Executive Housekeeper
 </li>
 <li>
 Ensure communication meetings are conducted
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Support managing, training and developing the team
 </li>
 <li>
 Deputise in absence of the Executive Housekeeper
 </li>
 <li>
 Provide excellent guest service
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Knowledge of Workplace, Health, Safety and Hygiene is essential
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 </li>
 <li>
 Experience managing a department and Profit and Loss account
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Assistant Executive Housekeeper

<div>
 An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
 
 
 
 What will I be doing?
 
 
 
 As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee housekeeping operations
 </li>
 <li>
 Oversee Laundry Operations
 </li>
 <li>
 Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
 </li>
 <li>
 Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Housekeeping/Laundry team
 </li>
 <li>
 Competent in property management systems
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A successful track record of managing a large team
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Strong organizational, budget management, and problem solving skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Executive Housekeeper

<div>
 A Personal Assistant to the General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.
 
 
 
 What will I be doing?
 
 
 
 As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Opens incoming mail, dates stamps, distributes accordingly
 </li>
 <li>
 Sends outgoing mail both interoffice and outside of the hotel
 </li>
 <li>
 Routes mail, faxes and other printed matter
 </li>
 <li>
 Prepares and types correspondence and fairly complex numerical/financial reports as instructed
 </li>
 <li>
 Prepares correspondence on behalf of the management
 </li>
 <li>
 Duplicates, copies and distributes and mails materials for the office
 </li>
 <li>
 Orders and maintains office supplies and equipment
 </li>
 <li>
 Maintains files and equipment in an orderly and professional manner
 </li>
 <li>
 Uses the property&rsquo;s email system and maintains their email box, as is policy
 </li>
 <li>
 Appropriate business use of telephone and voice mail system
 </li>
 <li>
 Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
 </li>
 <li>
 Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
 </li>
 <li>
 Scrutinizes daily VIP guests
 </li>
 <li>
 Schedules meetings and records meeting minutes
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Personal Assistant to General Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Two years similar experience
 </li>
 <li>
 Strong organization skills, multi-task oriented and good time management
 </li>
 <li>
 Driving license and Car
 </li>
 <li>
 Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure
 </li>
 <li>
 Prepare official correspondence on behalf of management to both internal and external communications verbally and in writing
 </li>
 <li>
 Ability to sit for extended periods of time and continuously performs the essential job functions
 </li>
 <li>
 Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
 </li>
 <li>
 Ability to type 60 wpm
 </li>
 <li>
 Ability to effectively transcribe information from handwritten memos and recordings
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Personal Assistant to General Manager

<div>
 A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
 
 
 
 What will I be doing?
 
 
 
 As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Meet, greet and direct Guests who enter the lobby area
 </li>
 <li>
 Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
 </li>
 <li>
 Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
 </li>
 <li>
 Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
 </li>
 <li>
 Manage, record and resolve promptly Guest or customer complaints
 </li>
 <li>
 Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
 </li>
 <li>
 Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
 </li>
 <li>
 Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
 </li>
 <li>
 Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas
 </li>
 <li>
 Maintain staffing levels to meet business demands
 </li>
 <li>
 Attend all Reception meetings and Executive Lounge Meetings
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Assist with other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Relations Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 An ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a variety of different work situations
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a customer service function or in a similar role
 </li>
 <li>
 A passion for delivering an exceptional level of Guest service
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Relations Executive

<div>
 A Marketing Executive plays an important role in assisting the Line Manager in achieving key objectives in line with the annual marketing and PR plan, current initiatives and relevant activities. The marketing and PR team performs an integral role in bringing together all function areas to ensure commercial targets are heightened. The executive role involves managing individual projects relating to marketing, media relations and internal communications and performing day-to-day administrative duties.
 
 
 
 What will I be doing?
 
 
 
 As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
 
 
 Business Function
 
 
 <ul>
 <li>
 Coordinate and assist with delivering all agreed marketing and PR strategies and monitor on-going marketing and PR campaigns performance and reporting as directed by the Line Manager
 </li>
 <li>
 Support the Line Manager by developing and implementing promotional activity, collateral and in-house merchandising as well as maintaining the hotels&rsquo; media library to include video, film and press coverage archives
 </li>
 <li>
 Promote the hotels&rsquo; marketing activities to the media covering all food and beverage, rooms and event promotions
 </li>
 <li>
 Support all internal communication activities including, but not limited to, regional and area updates, press release writing, newsletters and drafting speeches for company executives and assisting with senior management interviews with relevant preparation material
 </li>
 <li>
 Promote and support all marketing and PR activities including special events, sponsorship opportunities, merchandising campaigns, exhibitions and property inspections
 </li>
 <li>
 Support the department with media relations involving tracking social media, updating press kits, archiving news releases and press coverage, maintaining media databases, coordinating interviews, and ensuring relevant administrative duties are completed in advance of media visits
 </li>
 <li>
 Organise and manage familiarisation trips for media professionals and entertain local media where appropriate
 </li>
 <li>
 Assist with and, where required, lead on-site photos shoots and hotel filming whilst ensuring all relevant administration approvals are completed and confirmed
 </li>
 <li>
 Monitor and support Line Manager on all social media activity for the hotels whilst supporting departmental initiatives
 </li>
 <li>
 Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone and voice compliant with corporate guidelines
 </li>
 <li>
 Support and identify opportunities along with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes
 </li>
 <li>
 Execute and implement appropriate use of marketing and PR content, creative resources, translation and photography while optimising an effective online presence in line with regional strategy
 </li>
 <li>
 Respond to customer postings as appropriate tackling any complaints and issues
 
 
 
 </li>
 </ul>
 Managing Execution
 
 
 <ul>
 <li>
 Support the Line Manager in executing effective content management across all available channels, including hotel websites, OTAs, social media, mobile marketing and partnership programs
 </li>
 <li>
 Develop monthly / quarterly reports on activities highlighting results and next steps
 </li>
 <li>
 Develop, maintain and grow the hotels&rsquo; databases to promote all hotel disciplines including targeted HHonors campaigns
 </li>
 <li>
 Be mindful and attentive of local news or stories affecting hotel business and inform line management swiftly and effectively on information which could impact the reputation of the hotels.
 </li>
 <li>
 Actively respond to requests for information about the hotels
 </li>
 <li>
 Assist in developing reports on specific marketing and PR initiatives and promotions
 </li>
 <li>
 Assist in reviewing third party website content, ensuring standards are met and information is accurate, creative and current
 </li>
 <li>
 Execute and report on competitive analysis on hotel, food and beverage and eCommerce marketing activities and maximise compatibility with public relations efforts
 </li>
 <li>
 Ensure hotels have appropriate marketing and PR archives and content including up to date media lists, press kits, collateral, photo and video library, newsletters, brochures, desktop publishing and all matters relating to marketing and PR
 </li>
 <li>
 Support and assist management in marketing and PR projects including resources with budget implications
 </li>
 <li>
 Support all communications connected with hotel crisis and issues set out by the Line Manager
 </li>
 <li>
 Achieve agreed performance goals and objectives of role set out by Line Manager and complete any reasonable task given from the Line Manager in a responsible and productive manner
 
 
 
 </li>
 </ul>
 Developing Talent
 
 
 <ul>
 <li>
 The executive role focuses more on self-development as opposed to developing team members
 
 
 
 </li>
 </ul>
 Building Relationships
 
 
 <ul>
 <li>
 Establish and maintain effective rapport and open communication with all hotel disciplines
 </li>
 <li>
 Develop strong working relationships with various levels of Hilton&rsquo;s personnel including hotel and regional teams and comply to Hilton core values
 </li>
 <li>
 Develop and manage working relationships with key members of the creative and media agencies
 </li>
 <li>
 Work effectively within the cluster marketing and PR team as well as supporting all hotel departments including regional levels on marketing and PR campaigns
 </li>
 <li>
 Support the Line Manager to develop and maintain effective working relationships with all external customers to include key members of the media, community organisations, local and municipality government officials, local industry organisations as well as suppliers and agencies.
 </li>
 <li>
 Excel at being an effective team player in all aspects of the role
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Marketing Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Marketing and/or Press Relations experience in a similar environment
 </li>
 <li>
 Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role
 </li>
 <li>
 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
 </li>
 <li>
 Ability to work under pressure at all times
 </li>
 <li>
 Educated to College level or equivalent work experience
 </li>
 <li>
 Demonstrates ability to interact effectively with various levels of management
 </li>
 <li>
 Proven experience of working to and understanding key marketing and PR disciplines, plans and strategies
 </li>
 <li>
 Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role
 </li>
 <li>
 Proficiency in Microsoft Office applications, budget management and project and time management
 </li>
 <li>
 Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills
 </li>
 <li>
 Exhibits previous experience of written work in a communications role
 </li>
 <li>
 Able to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals
 </li>
 <li>
 Professional approach, clean and well groomed at all times
 </li>
 <li>
 Friendly demeanour, positive and enthusiastic attitude with strong customer focus and ability to work independently
 </li>
 <li>
 Honesty, integrity, passion for hard work and achieving results and successful outcomes
 </li>
 <li>
 Demonstrated self-starter, with excellent attention to detail
 </li>
 <li>
 Creatively minded and has a desire to work in marketing and/or PR for the hospitality industry
 </li>
 <li>
 Enjoys working collaboratively and is a key team player with a &ldquo;can do&rdquo; attitude and thrives on a challenge
 </li>
 <li>
 Good understanding of Hilton, its core values and management structure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience of working in a marketing and PR role for the hospitality industry
 </li>
 <li>
 Able to speak further key business languages
 </li>
 <li>
 Qualifications or courses relating to creative, descriptive or effective writing
 </li>
 <li>
 Experience of working with media and design agencies
 </li>
 <li>
 Educated to College level with previous marketing and PR experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales
</div>

Marketing Executive

<div>
 An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Assistant IT Manager will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
 </li>
 <li>
 Supervise the IT Department on a daily basis
 </li>
 <li>
 Maintain excellent product knowledge and apply it to deliver full system benefits
 </li>
 <li>
 Understand, fully, the legal requirements on IT governance and security
 </li>
 <li>
 Handle, efficiently and completely, IT issues that arise
 </li>
 <li>
 Identify current and future system needs and provide solutions for the identified needs
 </li>
 <li>
 Build strong internal working relationships with all hotel Departments
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous IT management experience, preferably in the hotel, leisure, and/or service sector
 </li>
 <li>
 Experience of all Microsoft systems
 </li>
 <li>
 Experience of hotel applications, such as Fidelio and Micros, preferred
 </li>
 <li>
 Excellent organizational and interpersonal skills
 </li>
 <li>
 Current technical skills and knowledge of technology
 </li>
 <li>
 General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
 </li>
 <li>
 Ability to plan ahead and develop contingency plans, where necessary
 
 
 
 </li>
 </ul>
 It is advantageous in this position if you demonstrate the following capabilities and advantages:
 
 
 <ul>
 <li>
 Ability to work in a team
 </li>
 <li>
 Excellent attention to detail
 </li>
 <li>
 Positive Attitude
 </li>
 <li>
 IT proficient
 </li>
 <li>
 Willingness to develop team members and self
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Technology
</div>

Assistant IT Manager

<div>
 Assistant Room Service Manager is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. Assistant Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
 </li>
 <li>
 Ensure compliance of brand standards
 </li>
 <li>
 Evaluate guest satisfaction levels with a focus on continuous improvement
 </li>
 <li>
 Aware of trends and propose ideas to build the range and quality of Food and Beverage
 </li>
 <li>
 Optimise sales and contain costs, identifying any areas for action
 </li>
 <li>
 Set achievable budgets and other short- and long-term functional goals
 </li>
 <li>
 Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
 </li>
 <li>
 Maintain strong internal control environment and compliance to hotel/company policies and procedures
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a similar role
 </li>
 <li>
 Effective management skills
 </li>
 <li>
 Negotiation and influencing skills
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Good grooming standards
 
 
 
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 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience within the hospitality industry
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 <li>
 Previous experience managing payroll, budgets and forecasting
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 Commercial and industry knowledge
 
 
 
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 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Room Service
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Assistant Room Service Manager / Supervisor

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