assistant front end manager

Hilton

<div><p>Assistant Front Office Manager</p><p>
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.<br>
<b>What will I be doing?</b></p><p>
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li><li>
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li><li>
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li><li>
Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul><p><b>
What are we looking for?</b><br>
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous supervisory experience in Front Office within the hotel/leisure/retail</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team<br>
<b>What will it be like to work for Hilton?</b><br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</li></ul></div><p></p>

Assistant Front Office Manager

ANdAZ

<div>
 <strong>
  Organization- Andaz Dubai The Palm
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Director of Rooms in managing the day-to-day operation of the Front Desk at the hotel.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
 <br/>
 <br/>
 <ul>
  <li>
   Well developed communication and customer relations skills
  </li>
 </ul>
</div>


Assistant Manager- Front Office

<div>
 An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
  </li>
  <li>
   Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  </li>
  <li>
   Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  </li>
  <li>
   Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  </li>
  <li>
   Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
  </li>
  <li>
   Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
  </li>
  <li>
   Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
  </li>
  <li>
   Maintain good communication and working relationships with all hotel departments
  </li>
  <li>
   Monitor staffing levels to meet cover business demands
  </li>
  <li>
   Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
  </li>
  <li>
   Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
  </li>
  <li>
   Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
  </li>
  <li>
   Act in accordance with policies and procedures when working with front of house equipment and property management systems
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Previous supervisory experience in Front Office within the hotel/leisure/retail
  </li>
  <li>
   High level of IT proficiency
  </li>
  <li>
   High level of commercial awareness and sales capabilities
  </li>
  <li>
   Excellent leadership, interpersonal and communication skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Commitment to delivering a high level of customer service
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Excellent grooming standards
  </li>
  <li>
   Flexibility to respond to a variety of work situations
  </li>
  <li>
   Ability to work on your own and as part of a team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 DoubleTree by Hilton Jumeirah
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Doubletree by Hilton
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Hyatt

<div><div><p>Summary</p><div><p>
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.</p></div></div><div><p>
Qualifications</p><div><p>
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. &middot; Well developed communication and customer relations skills.</p></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE

six senses

<div><p><b>Duties and Responsibilities
</b></p><p>As Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.
</p><p>The duties and responsibilities will include:
</p><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
</li><li>Understand the hotel's policy on guaranteed reservations and no-shows.
</li><li>Process advance deposits on reservations.
</li><li>Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort.
</li><li>Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
</li><li>Support the Director of Residences and focus on the rejuvenation of the room experience.
</li><li>Work in partnership with Guest Services, Reservations, Housekeeping and F&amp;B to ensure guest&rsquo;s needs are determined /met and oversee the overall smooth operation of guest arrivals.
</li><li>Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
</li><li>Instil a cost-focused philosophy through training and education.
</li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.</li>
</ul>
<p><b>Qualifications</b>
</p><p>To execute the position of Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
</p><ul><li>Possess a Bachelor&rsquo;s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.
</li><li>Fluent in English; I understand that Arabic as an additional language is preferred.
</li></ul><p>The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
</p><p>Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Assistant Front Office Manager - Six Senses The Palm Dubai

<div>
 <strong>
  Organization- Andaz Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
  </li>
  <li>
   Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
  </li>
  <li>
   Being responsible for running shifts and supervising the team to ensure a seamless guest experience
  </li>
  <li>
   Overseeing Front Office operations in the absence of the manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism Management
  </li>
  <li>
   Previous experience in hotel Front Office management within the luxury segment is essential
  </li>
  <li>
   Excellent leadership, communication, interpersonal, and guest service skills are required
  </li>
 </ul>
</div>


Assistant Manager - Front Office (Night)

The Cake Bake Shop

<p></p><div><p>FOH Manager</p><p>
The FOH (Front of House) Manager works directly with the General Manager and the Assistant General Manager to ensure the day to day operational success of the location. They oversee Team Member satisfaction, development training and follow up. Additionally they are responsible for guest satisfaction, maintaining unparalleled service standards, executing high level culinary recipes/plating and adhering to company initiatives as rolled out by the Executive Team. The Assistant Manager partners with the General Manager and Assistant General Manager to uphold brand standards and to maintain the appearance/upkeep of the location. They should have a general financial acumen with an understanding of building sales, minimizing Prime Costs and maintaining Standard Operating Procedures (SOPs).</p><p></p><p><br>
Job Design:</p><p></p><p><br>
The FOH Manager will be assigned to a primary location, but may be asked to work at alternate locations if the need should arise.</p><p></p><p><br>
Core Objectives of this Role (this list is not all inclusive) :</p><p></p><ul><li><div><br>
General Financial Acumen that includes Sales, Labor, Prime Cost, Budgeting and Ordering</div></li><li><div>
General understanding of the entire operation, not limited to any particular department but more specifically, every department in all aspects of our business model</div></li><li><div>
Ownership Mentality in regards to the individual location and the brand, working directly with the General Manager in all aspects of the day to day operations</div></li><li><div>
Culinary Awareness and skill set that is collaborative with the Chef Team on company initiatives, rollouts, and day to day operating norms</div></li><li><div>
Focus on Hospitality, creating Magical and One-of-a-kind experiences for our guests either directly or through our Team Members</div></li><li><div>
Collaborative approach with the General Manager and the other Assistant Managers and/or Assistant General Manager to implement and uphold company standards, initiatives, etc as it pertains to HR in the location</div></li><li><div>
Developmental strategy with Team Members, fostering an environment of continual growth and in turn, bench strength for our leadership team</div></li><li><div>
Strong attention to detail in all aspects of the business and day to day operations</div></li><li><div>
Completion of any other duties as assigned by the General Manager</div></li></ul><p></p><p><br>
Job Requirements:</p><p></p><ul><li><div><br>
High School Diploma or Equivalent</div></li><li><div>
Minimum of 2 years of previous restaurant management, or similar management experience</div></li><li><div>
Excellent oral and written communication skills combined with outstanding leadership, interpersonal and conflict resolution skills</div></li><li><div>
Must be able to work 45+ hours per week and have open availability on Weekdays, Week Nights, Weekends and Holidays</div></li><li><div>
Must be physically able to stand, bend or stoop and lift up to 50 pounds</div></li><li><div>
Must be Servsafe certified</div></li><li><div>
Must be proficient in Food and Alcohol Safety</div></li></ul><p></p><p><br>
Perks:</p><p>
Paid Time Off<br>
Flex Days<br>
Sick Days<br>
Bereavement Leave<br>
Health Insurance<br>
Dental Insurance<br>
Vision Insurance<br>
Life Insurance<br>
STD/LTD/Hospital Indemnity/Cancer Insurance<br>
401K Plan<br>
Manager Meals<br>
Discounts on Retail, Desserts, and F&amp;B</p></div><p></p>

FOH Manager

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