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guest relations manager Jobs in Arabic Jobs In Abu Dhabi United Arab Emirates

guest relations manager

assistant guest relations manager

Accor

<div><div>&#1605;&#1593;&#1604;&#1608;&#1605;&#1575;&#1578; &#1593;&#1606; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577;</div><p><br>
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.</p><div><br>
&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;</div><ul><li><p><br>
Assist in welcoming and ensuring smooth check-in/check-out experiences for all guests.</p></li><li><p>
Handle guest inquiries, requests, and complaints professionally, ensuring timely resolution.</p></li><li><p>
Proactively engage with VIPs, regular guests, and special groups to enhance satisfaction and loyalty.</p></li><li><p>
Monitor guest satisfaction and provide feedback to management for service improvements.</p></li><li><p>
Supervise and support the Guest Relations team in daily operations.</p></li><li><p>
Provide coaching and guidance to team members to maintain service standards.</p></li><li><p>
Coordinate with Front Office, Concierge, Housekeeping, and other departments to ensure seamless guest experiences.</p></li><li><p>
Maintain guest records, preferences, and special requests in the hotel system.</p></li><li><p>
Assist in preparing daily reports, VIP arrival plans, and guest recognition programs.</p></li><li><p>
Support the Guest Relations Manager in audits, inspections, and quality control initiatives.</p></li><li><p>
Assist in planning and executing special events, VIP services, and guest recognition programs.</p></li><li><p>
Ensure proper arrangements for guest amenities, surprises, and personalized services.</p></li></ul><div><br>
&#1575;&#1604;&#1605;&#1572;&#1607;&#1604;&#1575;&#1578;</div><ul><li><p><br>
Minimum 3&ndash;5 years of experience in Guest Relations or Front Office operations in a 4- or 5-star hotel.</p></li><li><p>
Strong interpersonal, communication, and problem-solving skills.</p></li><li><p>
Excellent command of English; additional languages are a plus.</p></li><li><p>
Ability to handle difficult situations with professionalism and discretion.</p></li></ul></div>

Guest Relations Manager

Rixos

<div><b>Company Description</b><p><br>
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.</p><p>
Key Features:</p><p>
Stunning Waterfront Setting:</p><p>
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.</p><p>
Luxurious Accommodations:</p><p>
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.</p><p>
World-Class Dining:</p><p>
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.</p><p>
State-of-the-Art Facilities:</p><p>
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.</p><p>
Exceptional Service:</p><p>
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.</p><b><br>
Job Description</b><p><b><br>
Position Summary:</b></p><p>
Rixos Properties is seeking a dynamic Guest Relations Manager to lead the guest relations team in delivering personalized and memorable guest experiences. This role manages VIP services, handles guest feedback, and ensures guest satisfaction at all touchpoints..</p><p><b>
Key Responsibilities:</b></p><ul><li>VIP Services: Manage VIP arrivals, departures, and special requests.</li><li>Guest Interaction: Address guest concerns and resolve issues promptly.</li><li>Team Leadership: Supervise and train guest relations team members.</li><li>Reporting: Monitor guest satisfaction scores and feedback trends.</li><li>Brand Standards: Ensure service delivery aligns with brand expectations..</li></ul><b><br>
Qualifications</b><p><b><br>
Languages Required: Russian &amp; German</b></p><p><b>
Sustainability:</b> Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.</p><p><b>
Compliance and Standards:</b> Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.</p><p><b>
Food Safety &amp; Hygiene:</b> Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.</p><p><b>
Skills:</b></p><p></p><ul><li><br>
Degree in Hospitality Management or related field.</li><li>Minimum 3 years in guest relations or front office management.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in hospitality software systems..</li></ul><b><br>
Additional Information</b><br>
<ul><li><b>
Competitive Salary and Compensation:</b><ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li><b>
Training and Development Opportunities:</b><ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li><b>
Career Advancement:</b><ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li><b>
Health and Wellness Benefits:</b><ul><li>
Comprehensive health insurance coverage.</li></ul></li><li><b>
Employee Recognition Programs:</b><ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li><b>
Work-Life Balance:</b><ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li><b>
Uniforms and Dress Code:</b><ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li><b>
Social Events and Activities:</b><ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li><b>
Transportation Services:</b><ul><li>
Transportation services.</li></ul></li><li><b>
Employee Wellness Programs:</b><ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Conservatorium Hotel

<div><div><div><p>Assistant Restaurant Manager - Episodes
 </p><div></div><div><div><ul><li>543694
</li> </ul></div><div></div><div><ul><li>Food &amp; Beverage
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Restaurant Manager to join our Food &amp; Beverage team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, the Assistant Restaurant Manager responsible to provide an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Assistant Restaurant Manager reports to the Restaurant Manager.</p>
<p><b>
As Assistant Restaurant </b><b>Manager, you will be responsible for the following duties:</b></p>
<ul>
<li>Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.</li>
<li>Ensure that the place of work and surrounding area is kept clean and organised at all times.</li>
<li>Execute and demand the team to execute the highest level of service and set-up standards at all times.</li>
<li>Be knowledgeable of all services and products offered by the hotel.</li>
<li>Understand thoroughly the concept of the outlet and train all employees of the outlet in regard to the concept.</li>
<li>Set an example in terms of service, products and guidance of the team that reflects the concept.</li>
<li>Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.</li>
<li>Organize tastings of daily dishes and new menus.</li>
<li>Know the restaurant scene and gastronomic character of the destination and be recognized in the market.</li>
<li>Perform up selling for all items offered by the department assigned as well as offering alternatives.</li>
<li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li>
<li>Produce reports and analysis of the outlet and present report in the monthly performance meeting.</li>
<li>Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li>
<li>Assist in preparation of the outlet&rsquo;s budget.</li>
<li>Conduct monthly inventory of operating supplies and equipment together with the stewarding department.</li>
<li>Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.</li>
<li>Identify errors and correct them as required during set-up, service and breakdown of operations.</li>
<li>Implement a flexible work schedule based on business patterns.</li>
<li>Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.</li>
<li>Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.</li>
<li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li>
<li>Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.</li>
<li>Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.</li>
<li>Attend all required trainings as described by the department.</li>
<li>Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.</li>
<li>Report incidents that require disciplinary actions immediately to the Head of Department.</li>
<li>Constantly improve the product quality by sourcing the best available products.</li>
<li>Support activities and cooperation with the suppliers.</li>
<li>Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).</li>
<li>Organise all required outlet specific trainings as described by the department.</li>
<li>Undertake reasonable tasks and secondary duties as appointed by the Head of Department.</li>
<li>Respond to any changes in the department as dictated by the hotel management.</li>
<li>Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Restaurant Manager ensuring that the follow up is performed with the guest.</li>
<li>Ensure that the opening and closing procedures established for the outlet are followed.</li>
<li>Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</li>
</ul>
<p><b>As Assistant </b><b>Restaurant Manager, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role minimum of two years in a luxury property, resort experience is a plus</li>
<li>Bachelor's degree in Hotel Management is preferred</li>
<li>International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East</li>
<li>Self Confidence and conviction</li>
<li>Integrity, trustworthiness</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Assistant Restaurant Manager - Episodes

<div><div><div><p>Assistant Restaurant Manager - Sand &amp; Koal
 </p><div></div><div><div><ul><li>543659
</li> </ul></div><div></div><div><ul><li>Food &amp; Beverage
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Restaurant Manager to join our Food &amp; Beverage team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, the Assistant Restaurant Manager responsible to provide an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Assistant Restaurant Manager reports to the Food &amp; Beverage Manager.</p>
<p><b>
As Assistant Restaurant </b><b>Manager, you will be responsible for the following duties:</b></p>
<ul>
<li>Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.</li>
<li>Ensure that the place of work and surrounding area is kept clean and organised at all times.</li>
<li>Execute and demand the team to execute the highest level of service and set-up standards at all times.</li>
<li>Be knowledgeable of all services and products offered by the hotel.</li>
<li>Understand thoroughly the concept of the outlet and train all employees of the outlet in regard to the concept.</li>
<li>Set an example in terms of service, products and guidance of the team that reflects the concept.</li>
<li>Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.</li>
<li>Organize tastings of daily dishes and new menus.</li>
<li>Know the restaurant scene and gastronomic character of the destination and be recognized in the market.</li>
<li>Perform up selling for all items offered by the department assigned as well as offering alternatives.</li>
<li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li>
<li>Produce reports and analysis of the outlet and present report in the monthly performance meeting.</li>
<li>Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li>
<li>Assist in preparation of the outlet&rsquo;s budget.</li>
<li>Conduct monthly inventory of operating supplies and equipment together with the stewarding department.</li>
<li>Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.</li>
<li>Identify errors and correct them as required during set-up, service and breakdown of operations.</li>
<li>Implement a flexible work schedule based on business patterns.</li>
<li>Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.</li>
<li>Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.</li>
<li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li>
<li>Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.</li>
<li>Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.</li>
<li>Attend all required trainings as described by the department.</li>
<li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Emirates Palace Mandarin Oriental, Abu Dhabi grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li>
<li>Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.</li>
<li>Report incidents that require disciplinary actions immediately to the Head of Department.</li>
<li>Constantly improve the product quality by sourcing the best available products.</li>
<li>Support activities and cooperation with the suppliers.</li>
<li>Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).</li>
<li>Organise all required outlet specific trainings as described by the department.</li>
<li>Undertake reasonable tasks and secondary duties as appointed by the Head of Department.</li>
<li>Respond to any changes in the department as dictated by the hotel management.</li>
<li>Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Restaurant Manager ensuring that the follow up is performed with the guest.</li>
<li>Ensure that the opening and closing procedures established for the outlet are followed.</li>
<li>Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</li>
</ul>
<p><b>As Assistant </b><b>Restaurant Manager, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role minimum of two years in a luxury property, resort experience is a plus</li>
<li>Bachelor's degree in Hotel Management is preferred</li>
<li>International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East</li>
<li>Hotel or Bar pre-opening or renovation experience is preferred</li>
<li>Self Confidence and conviction</li>
<li>Integrity, trustworthiness</li>
<li>Self-development</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Assistant Restaurant Manager - Sand & Koal

Capital Motion

<p>Job posted on 15/09/2025</p><p>Location: Functional - Front of House</p><p>Department: FRONT OF HOUSE</p><p>Designation: GUEST EXPERIENCE LEAD</p><p>Entity: Number of Position(s) 1</p><p>Openings Valid Till: 31/10/2025</p> Company Description <p>Capital Motion owns and operates some of the leading licensed restaurants in the UAE and we are currently hiring. Our available jobs are related to restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations as well as venue management.</p> <p>All our jobs offer a complete package with residence visa, accommodation, transportation, annual paid vacation, health insurance in addition to basic salary.</p> Job Description <p>The Trilogy by Buddha-Bar is seeking a passionate and service-driven Guest Experience Lead to oversee front-of-house operations and elevate the guest journey across our high-end restaurant and lounge venues. This role is central to ensuring exceptional service delivery, driving sales, leading the hostesses team, and coordinating group bookings and events. The ideal candidate will be a confident leader with a strong background in restaurant hospitality, guest relations, and sales.</p> Key Responsibilities <ul> <li>Guest Relations & Front-of-House Leadership: Lead and inspire the hostess and reception teams to deliver a warm, professional, and seamless welcome.</li> <li>Handle VIP guests, special requests, and feedback with discretion and care.</li> <li>Supervise and schedule hostesses to ensure optimal front-of-house coverage.</li> <li>Support reception operations, ensuring smooth guest check-in and seating flow.</li> <li>Manage and confirm group bookings, coordinating with kitchen and service teams.</li> <li>Handle private dining and event inquiries, ensuring all details are captured and executed.</li> <li>Take and manage reservations via phone, email, and online platforms.</li> <li>Monitor reservation trends and adjust seating plans to maximize occupancy.</li> <li>Collaborate with marketing and sales teams to promote special events and packages.</li> <li>Ensure all guest interactions reflect the brand's standards and hospitality ethos.</li> </ul> Reservations & Booking Management <ul> <li>Oversee the reservations process, ensuring accurate and efficient handling of individual and group bookings.</li> <li>Coordinate with the reception and events teams to manage table allocations and guest flow.</li> <li>Maintain reservation systems and guest databases, ensuring up-to-date and accurate records.</li> </ul> Sales & Upselling <ul> <li>Drive revenue through upselling dining experiences, packages, and special offerings.</li> <li>Collaborate with the sales and marketing teams to convert leads into bookings and repeat visits.</li> <li>Identify and act on opportunities to enhance guest spend and satisfaction.</li> </ul> Group Bookings & Event Coordination <ul> <li>Manage group reservations and private dining events from inquiry to execution.</li> <li>Liaise with internal departments (kitchen, bar, operations) to ensure smooth event delivery.</li> <li>Ensure all guest requirements are met and expectations exceeded.</li> </ul> Team Management & Support <ul> <li>Train and supervise hostesses and reception staff.</li> <li>Develop team schedules, ensure grooming standards, and uphold service protocols.</li> <li>Foster a positive, guest-centric team culture.</li> </ul> Safety and Security <ul> <li>Report work-related accidents or injuries immediately to the manager/supervisor.</li> <li>Follow safety and security policies to maintain a clean, safe, and secure environment.</li> <li>Identify and correct unsafe work procedures or conditions.</li> <li>Use proper equipment and PPE and follow correct lifting procedures.</li> <li>Follow emergency procedures for evacuations, medical emergencies, and natural disasters.</li> <li>Safely operate and store tools, equipment, and machines.</li> <li>Complete required safety training and certifications.</li> </ul> Policies and Procedures <ul> <li>Protect the privacy and security of guests and coworkers.</li> <li>Follow company and department policies and procedures.</li> <li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li> <li>Maintain confidentiality of proprietary materials and information.</li> <li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li> <li>Perform other reasonable job duties as requested by Supervisors.</li> </ul> Communication <ul> <li>Speak to guests and co-workers using clear, appropriate and professional language.</li> <li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li> </ul> Working with Others <ul> <li>Support all co-workers and treat them with dignity and respect.</li> <li>Develop and maintain positive and productive working relationships with other employees and departments.</li> <li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li> </ul> Physical Tasks <ul> <li>Read and visually verify information in a variety of formats.</li> <li>Stand, sit, or walk for extended periods.</li> <li>Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and over 50 pounds with assistance.</li> <li>Grasp, turn, and manipulate objects of varying size and weight with dexterity.</li> <li>Move over sloping, uneven, or slippery surfaces.</li> <li>Move up and downstairs and/or service ramps.</li> <li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> </ul> Qualifications <ul> <li>Minimum 3-5 years of experience in guest relations, restaurant hospitality, or front-of-house management.</li> <li>Strong background in reservations, sales, or event coordination.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Proficiency in reservation systems and MS Office.</li> <li>Fluent in English; additional languages are a plus.</li> <li>Experience in luxury or high-end restaurant environments preferred.</li> </ul> Other <ul> <li>Performs other related tasks as assigned by management.</li> <li>Complies with Capital Motion policies and procedures.</li> </ul> Additional Information <ul> <li>The work location is Yas Island, Abu Dhabi.</li> <li>Please ensure you are willing and able to work within the Abu Dhabi area before applying.</li> </ul>

GUEST EXPERIENCE LEAD

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
<p></p><p><b>About the role:
</b></p><p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.
</p><p></p><p><b>What you will do
</b></p><p><b>Main Duties/Description:
</b></p><p>1. Directly responsible for the day-to-day key processes in his/her area of work.
<br>
2. Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.
<br>
3. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
<br>
4. Adheres to the hotel's code of conduct and grooming &amp; hygiene standards.
</p><p>5. Maintains a clean and orderly work area and promotes a safe working environment
<br>
6. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.
</p><p>7. Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.
</p><p>8. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction
</p><p>9. Assists in general department administration and in routine inventory taking of supplies and operating equipment.
</p><p>10. Perform other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.
</p><p></p><div><b>What you bring
</b><br>
<ul><li>A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
</li></ul></div><ul><li>An outgoing personality and a can-do approach to an assigned task
</li></ul><ul><li>High level of understanding and knowledge of Housekeeping and Rooms operations
</li></ul><ul><li>Proficient in English (speaking, reading, writing)
</li></ul><ul><li>Excellent interpersonal, verbal, and written communication skills
</li></ul><p></p><div><b>What we offer
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li></ul></div><ul><li>and so much more!</li></ul></div><p></p>

Housekeeping Supervisor

United Al Saqer Heavy Equipment LLC

<p>Get AI-powered advice on this job and more exclusive features.</p><p><strong>Job Description<br><br></strong><strong>We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.<br><br></strong><strong>Main objectives of the role<br><br></strong><ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.<br><br></li></ul><strong>Tasks<br><br></strong><ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.<br><br></li></ul><strong>Interfaces<br><br></strong><ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.<br><br></li></ul>Job requirements<br><br><strong>To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.<br><br></strong><strong>To succeed in this role, you should have the following skills and experience:<br><br></strong><ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></p></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul><p>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2x</p><p>Abu Dhabi Emirate, United Arab Emirates 3 days ago</p> Customer Service Advisor - Arabic speaker (Abu Dhabi) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago</p> Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago</p> Officer- Customer Service (Emiratized Role) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago</p> Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago</p> Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi <p>Abu Dhabi Emirate, United Arab Emirates 6 hours ago</p><p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago</p><p>Abu Dhabi Emirate, United Arab Emirates 3 weeks ago</p><p>Abu Dhabi Emirate, United Arab Emirates 3 weeks ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

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