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housekeeping supervisor

assistant housekeeping manager

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Housekeeping Manager role:
 
 
 
 <ul>
 <li>
 Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
 </li>
 <li>
 Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
 </li>
 <li>
 Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
 </li>
 <li>
 Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
 </li>
 <li>
 Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
 </li>
 <li>
 Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferably female candidate
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism management
 </li>
 <li>
 Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must
 </li>
 </ul>
</div>

Assistant Housekeeping Manager

Staybridge Suites

<div>Powering the details that guests never forget. We are seeking a dynamic and detail-oriented Assistant Housekeeping Manager to manage the overall housekeeping operations. The successful candidate will manage the team members, ensuring cleanliness standards are consistently delivered, and maintaining high levels of guest satisfaction.

Open the door to a great stay and endless possibilities at Staybridge Suites Doha Lusail. Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Shop unique items from local and international brands all in one space at My Space Caf&eacute; &amp; Concept Store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10&ndash;15-minute drive away.

A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:
<ul>
<li>Oversee daily operations of the housekeeping and laundry departments.</li>
<li>Manage room attendants, public area attendants, and linen operations</li>
<li>Conduct room inspections to ensure brand and quality standards are met</li>
<li>Manage inventory of linens, supplies, and equipment</li>
<li>Manage scheduling, training, and performance evaluations</li>
<li>Ensure compliance with safety, hygiene, and sanitation policies</li>
<li>Address guest needs and respond promptly to service requests</li>
</ul>
What we need from you
<ul>
<li>Minimum 2&ndash;3 years of experience in housekeeping leadership within a hotel</li>
<li>Strong communication and team-leading skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Knowledge of housekeeping systems and inventory control</li>
<li>Flexibility to work varied schedules</li>
</ul>
We all know there&rsquo;s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites&reg;, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We&rsquo;ll help you create the warmest welcome. Whether you&rsquo;re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Banyan Tree

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. 
Job Description 
Responsibilities<ul><li>
Adheres at all times to Banyan Tree Doha's quality and service standards, consistently embodying the brand's values and ethos.</li><li>
Acts as a role model of conduct, teamwork, and leadership within the hotel team, maintaining a positive and proactive attitude while leading by example.</li><li>
Maintains excellent courtesy toward guests, respecting their privacy and adapting to their needs at all times.</li><li>
Develops service and quality standards for all departmental areas in collaboration with the Executive Housekeeper, adapting chain-provided standards to maximize hotel efficiency.</li><li>
Implements operational methodologies at both operational and supervisory levels, including administrative processes and quality controls to ensure adherence to standards.</li><li>
Trains and mentors teams, leading by example and conducting constant follow-ups to achieve optimal performance levels. Identifies training needs and adapts to current situations.</li><li>
Supports supervisory teams in their tasks as operational requirements demand, showing consistent support and leading by example to ensure guest satisfaction.</li><li>
Audits as many rooms as possible, both occupied and unoccupied, during morning and turndown services, ensuring strict compliance with standards while considering guest preferences.</li><li>
Places special emphasis on guest preferences, leading the team in this regard, promoting personalization, and ensuring attention to detail in daily tasks.</li><li>
Maintains constant supervision of all hotel areas to ensure optimal condition, coordinating with supervisory teams to address deficiencies or incidents.</li><li>
Serves as the main point of reference for client-related situations, managing complaints related to the department and ensuring effective communication among all parties involved for resolution.</li><li>
Maintains constant and active communication with hotel operational departments to ensure coordinated and seamless teamwork, delivering a luxury experience to guests.</li><li>
Acts as a key figure in conveying new ideas, processes, and projects to the team, ensuring decisions are effectively communicated throughout the department.</li><li>
Prepares staff schedules based on hotel occupancy and needs, including events or special functions, ensuring the team size is appropriate for task completion.</li><li>
Performs administrative tasks assigned by the Executive Housekeeper, with a special focus on cost-control processes.</li><li>
Establishes maintenance protocols for equipment, including routine inventories and periodic functionality checks.</li><li>
Coordinates inventory of hotel linens and towels to ensure proper tracking of materials and prevent losses or improper usage.</li><li>
Utilizes hotel software correctly to ensure efficient communication and operational effectiveness.</li><li>
Actively shares inspection results with the team, using this information to recognize accomplishments and identify areas for improvement.</li><li>
Handles client-related incidents with precision, including lost items, locked safes, damage claims, and other guest concerns.</li><li>
Manages pest-related incidents and ensures proper procedures are followed.</li><li>
Has thorough knowledge of the hotel's infrastructure, services, and schedules, sharing this information with guests as needed.</li><li>
Stays informed daily of all hotel events, VIP guests, functions, and special situations, ensuring communication with the team to promote daily operational awareness.</li><li>
Supports the Executive Housekeeper in their duties, acting as their substitute during absences, attending daily hotel meetings, and presenting projects.</li><li>
Performs other tasks as assigned by the Housekeeping Management Team or the Hotel Management.</li></ul> 

Qualifications 
<ul><li>
Previous experience in similar positions is essential, with experience in the luxury segment being highly valued.</li><li>
Ability to remain standing and move around the hotel for an extended part of the workday.</li><li>
Ability to work with and manage the chemical products used in the hotel.</li></ul></div>

Marriott International

<div>Additional Information 
Job Number25165084 
Job CategoryHousekeeping &amp; Laundry 
LocationElement City Center Doha, Zone 61, Bulmasan Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Housekeeping Manager- Element City Center Doha

<div>Additional Information 
Job Number25165085 
Job CategoryHousekeeping &amp; Laundry 
LocationElement West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Housekeeping Manager - Element West Bay Doha

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Housekeeping Manager, reporting directly to Executive Housekeeper, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Housekeeping Manager will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

Housekeeping Manager

Hilton

<div>Assistant Executive Housekeeper
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
What will I be doing? 
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Assist with overseeing Housekeeping/Laundry operations</li><li>
Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>
Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li><li>
Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li><li>
Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li><li>
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li><li>
Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>
Ensure staffing levels cover business demands</li><li>
Ensure ongoing training to support the Executive Housekeeper</li><li>
Ensure communication meetings are conducted</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Support managing, training and developing the team</li><li>
Deputise in absence of the Executive Housekeeper</li><li>
Provide excellent guest service</li><li>
Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Housekeeping/laundry experience in the hotel/leisure/retail sector in similar/same position</li><li>
A high school certificate or equivalent</li><li>
High level of commercial awareness and cost control capabilities</li><li>
Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Knowledge of Workplace, Health, Safety and Hygiene is essential</li><li>
Strong communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
Experience managing a department and Profit and Loss account</li><li>
High level of IT proficiency</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Assistant Executive Housekeeper

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