assistant housekeeping manager

BARCELO HOTEL GROUP TÜRKİYE

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><p>
Avrupa Yakas&#305;&rsquo;nda, Taksim b&ouml;lgesinde yer alan ve uluslararas&#305; otel zincirine ba&#287;l&#305; Barcel&oacute; Istanbul Hotel&rsquo;imizde g&ouml;revlendirilmek &uuml;zere &ldquo;Assistant Housekeeping Manager&rdquo; pozisyonunda &ccedil;al&#305;&#351;acak bir ekip arkada&#351;&#305; ar&#305;yoruz.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>Housekeeping ekibinin g&uuml;nl&uuml;k i&#351; plan&#305;n&#305; organize etmek ve operasyonel s&uuml;re&ccedil;leri takip etmek,</li>
<li>Oda ve genel alan temizlik standartlar&#305;n&#305;n otel politikalar&#305;na uygunlu&#287;unu denetlemek,</li>
<li>Misafir taleplerine h&#305;zl&#305; ve etkin &#351;ekilde yan&#305;t verilmesini sa&#287;lamak,</li>
<li>Ekip i&ccedil;i koordinasyonu g&uuml;&ccedil;lendirmek ve personelin geli&#351;imini desteklemek,</li>
<li>Malzeme stok takibi, sarf y&ouml;netimi ve raporlamalar&#305; d&uuml;zenli olarak yapmak</li>
<li>Otelcilik sekt&ouml;r&uuml;nde benzer pozisyonda en az 2 y&#305;l deneyim,</li>
<li>Tercihen &uuml;niversitelerin Turizm veya ilgili b&ouml;l&uuml;mlerinden mezun,</li>
<li>Misafir memnuniyetine &ouml;nem veren, detaylara dikkat eden</li>
<li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, liderlik ve ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;,</li>
<li>Esnek &ccedil;al&#305;&#351;ma saatlerine uyum sa&#287;layabilecek,</li>
<li>MS Office programlar&#305;na h&acirc;kim.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Assistant Housekeeping Manager
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Temizlik , Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Beyo&#287;lu
<p>Kocatepe, Barcel&oacute; Istanbul, Abd&uuml;lhak Hamit Caddesi, Beyo&#287;lu/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>5-25 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>20.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>10.12.2025</div></div></ul></div>

Assistant Housekeeping Manager

Canyon Ranch

<div>Overview:
<div>
Canyon Ranch&reg; has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian&reg; hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure&rsquo;s Best Spa Award, an 11-time recipient of the Cond&eacute; Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News &amp; World Report Best Hotels rankings.</div><div></div><div><br>
The Assistant Housekeeping Manager is responsible for overseeing daily operations of the Custodial, Laundry, and Housekeeping teams. This role ensures a consistently high standard of cleanliness and guest experience across all public and service areas, in alignment with Canyon Ranch&rsquo;s core standards. This position requires strong leadership, attention to detail, and a hands-on approach to team management and operational excellence.</div>
Responsibilities:
<h4 class="jobSectionHeader"><b>Key Responsibilities</b></h4><ul><li><div>
Directly supervises all Housekeeping, Custodial, and Laundry staff, ensuring adherence to policies, procedures, and service standards.</div></li><li><div>
Conducts regular training, coaching, counseling, and performance evaluations.</div></li><li><div>
Coordinates all department functions, including timekeeping, time-off requests, and administrative tasks.</div></li><li><div>
Maintains cleanliness standards through inspections and regular staff follow-up in guest rooms and public areas.</div></li><li><div>
Manages ordering and inventory of supplies and materials to align with budgetary constraints and occupancy needs.</div></li><li><div>
Ensures payroll accuracy by verifying timecards and completing bi-weekly payroll and monthly financial reporting.</div></li><li><div>
Works closely with the Custodial team to ensure high standards for PM shifts, public area upkeep, and event/function setups.</div></li><li><div>
Supports and collaborates with the broader Operations team to enhance guest satisfaction.</div></li></ul><div>
$45,000 - $54,080 annually</div>
Qualifications:
<h4 class="jobSectionHeader"><b>Qualifications</b></h4><ul><li>
3&ndash;5 years of supervisory experience in housekeeping, custodial, or a related field</li><li>
Biligual highly preferred</li><li>
Valid driver&rsquo;s license with an acceptable driving history</li><li>
CPR/AED certification (or ability to obtain within 90 days of hire)</li><li>
First Aid certification (or ability to obtain within 90 days of hire)</li></ul></div>

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES</p>
<ul><li>Establishes a high degree to excellence in the Housekeeping Department to all assigned areas of the Hotel.</li><li>To be specifically concerned with Room Attendants, Floor Supervisors, Public Area Supervisors, Public Area Attendants and Linen Room.</li><li>In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.</li><li>Work closely with and maintain a high degree of excellence for the Service Department.</li><li>Be specifically responsible for the standards of all Guest rooms, Suites, Corridors, back-of-the-house storage and linen rooms.</li><li>Ensure Front-of-the-House public area standards are excellent at all times.</li><li>Ensure all Supervisors continually inspect assigned areas and have turned in inspections.</li><li>Ensure effective and complete training is in use and all associates are well trained.</li><li>Ensure proper key controls are in effect.</li><li>Take accurate linen inventories per SOP.</li><li>Take accurate Guest supply inventory every period.</li><li>Review operating statements and critique unusual surpluses and shortages.</li><li>Audit and approve schedules, wage projections, wage recaps and payroll.</li><li>Review out-of-order rooms daily.</li><li>Provide up-to-date job descriptions for all supervisors and associates.</li><li>Give immediate response to all Guest problems and correspondence.</li><li>Ensure Lost &amp; Found articles are stored properly and logs are maintained.</li><li>Any and all assignments by the Executive Housekeeper must be followed through.</li><li>To ensure effective communications through attending meeting and imparting information at regularly held staff meetings with assistant housekeepers.</li></ul>
<p>
ADMINISTRATIVE RESPONSIBILITIES</p>
<ul><li>Ensure all reports are prepared completely and on time.</li><li>Involve Supervisors and Linen Room Attendants in as many administrative functions.</li><li>To prepare and submit, on the required format, all information necessary for budgeting purposes.</li><li>Screens and Acknowledges daily work schedules.</li><li>Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.</li><li>Manages time effectively by meeting deadlines on time.</li><li>Administers personnel action on leaves &amp; overtime requests, disciplinary actions and commendation.</li><li>Identifies and solves problems in a professional manner.</li><li>Acknowledges logbook and ensures that each recorded problems is attended.</li><li>Ensures that consumption reports, inventories, lost &amp; found log books are handled according to the policies and procedures.</li></ul>
<p>
TECHNICAL RESPONSIBILITIES</p>
<ul><li>Understands and can explain job descriptions of all positions in the Housekeeping Department</li><li>Knows and understands policies relating to Housekeeping, laundry, and other areas in the Rooms and Guest Services including Engineering and other departments.</li><li>Recognizes good quality products and presentation.</li><li>Checks and improves all service standards established by the company.</li><li>Provides assistance to the staff when required during peak periods.</li><li>Maintains grooming standards for all personnel.</li><li>Conserve energy and water at all time by not decreasing guest comfort and cleaning efficiency.</li><li>Ensures that Housekeeping and related departments&rsquo; employees can communicate with guests and the fellow employees politely and professionally.</li><li>Maintains and improves the quality of services and facilities according to the company&rsquo;s standards at all times.</li></ul>
<p>
COMMERCIAL RESPONSIBILITIES</p>
<ul><li>Communicates effectively with guest, clients, business partners and employees.</li><li>To be a good sales person to promote hotel&rsquo;s image and businesses.</li><li>Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.</li><li>Represents management team, hotel, and company well with any external guests.</li></ul>
<p>
HUMAN RESOURCES RESPONSIBILITIES</p>
<ul><li>Coaches and counsels all staff when applicable.</li><li>Provides the most effective training to all housekeeping and related employees regularly.</li><li>Motivates staff to grow within the company.</li><li>Develops him/ herself to be better manager at all times.</li></ul>
<p>
RELATIONSHIP</p>
<ul><li>Reports to Executive Housekeeper</li><li>Directs and supervises activities of the Housekeeping and other related employees.</li><li>Coordinates with other managers for all activities of the hotel.</li><li>Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.</li></ul>
OTHERS
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENTS
</p><ul><li>Bachelor degree in Hotel Management or relevant discipline.</li><li>Minimum of 5 years in supervisory Housekeeping role in a similar capacity, preferably in a 5 star class environment.</li><li>Knowledgeable in Housekeeping operation and cleaning methods.</li><li>Have excellent English communication skills both in written and spoken.</li><li>Detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>November 12, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>dusitD2 Salwa Doha
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Baan Dusit Thani &gt; Housekeeping</div></div></div></div></div></ul></div></div></div></div></div></div>

The First Group Hospitality

<div>Overview:
<p>
The First Collection Waterfront is an upscale hotel situated in Dubai's vibrant Business Bay district, amidst the picturesque Dubai Canal, providing effortless access to world-famous attractions, entertainment, and renowned dining establishments.
</p><p>Featuring 327 welcoming guest rooms, with many boasting canal-side views, stays at The First Collection Waterfront serve as retreats for business and leisure travellers alike. Top-tier guest facilities and services include a fully equipped gym, peaceful spa, rooftop swimming pool, and an array of signature dining options. Guests get exclusive access to our Mediterranean inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat.</p><div>
The First Collection Waterfront is part of <i>The First Collection</i> portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Waterfront</div><div></div><div><b><br>
About The First Group Hospitality &ndash;</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.</div><br>
<div></div><ul><li>
Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.</li><li>
Train, supervise, and motivate the housekeeping staff, ensuring that they are well-versed in cleaning procedures and provide exceptional service to guests.</li><li>
Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.</li><li>
Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.</li><li>
Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.</li><li>
Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.</li><li>
Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.</li><li>
Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.</li><li>
Assist in the recruitment, training, and performance evaluation of housekeeping staff.</li><li>
Implement and enforce safety and security procedures to ensure the well-being of guests and employees.</li><li>
Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience in housekeeping operations, preferably in a hotel 4/5* property.</li><li>
Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.</li><li>
Excellent leadership and team management skills.</li><li>
Exceptional organizational and multitasking abilities.</li><li>
Strong attention to detail and commitment to delivering high-quality service.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work effectively under pressure and meet deadlines.</li><li>
Proficiency in using housekeeping management systems and related software.</li><li>
Knowledge of health and safety regulations and practices.</li><li>
Flexibility to work shifts, including weekends and holidays.</li></ul></div>

Accor

<div><b>Company Description</b><p><br>
Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel&rsquo;s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.</p><b><br>
Job Description</b><p><b><br>
MAIN DUTIES:</b></p><ul><li>
To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.</li><li>
To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.</li><li>
To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.</li><li>
To ensure the up keeping of all the front of the house, including the hotel entrance.</li><li>
To ensure the up keeping of all the designated back of the house areas.</li><li>
To check regularly the night shift for cleaning.</li><li>
To ensure appropriate stock level for the smooth run of the Housekeeping and to approve requisitions accordingly.</li><li>
To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.</li><li>
To supervise the Pest Control service as per established areas and schedules.</li><li>
To implement housekeeping related HACCP procedures.</li><li>
To be involved in sustainable development and to apply energy and waste management.</li><li>
To supervise cost control and to suggest saving programs.</li></ul><ul><li>
To ensure all linen and uniform management and handling procedures are respected.</li><li>
To implement Focus and other financial procedures.</li><li>
To supervise and control Lost and Found, maintain records and mail packages to clients.</li><li>
To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.</li><li>
To make regular room and public area inspections. To follow up on the Out of Order and Out of service rooms.</li><li>
To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.</li><li>
To review the Night Audit reports related to the Housekeeping.</li><li>
To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.</li><li>
To ensure a proper coverage and supervision of the Housekeeping sections at all times.</li><li>
To set performance targets for all associates and constantly monitor and increase staff productivity.</li><li>
To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.</li><li>
To ensure the strict control of room keys and section keys.</li><li>
To implement and follow up daily check lists.</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To ensure that all team members are aware of the outlet timings and promote the internal activities and events.</li><li>
To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To conduct a daily line up briefing with the Housekeeping supervisors to recapitulate tasks and activity.</li><li>
To share daily activity highlights with the Executive Housekeeper, including internal and external guest opportunities.</li><li>
To assist the Executive Housekeeper in fulfilling administrative responsibilities and monitoring activities. To replace her whenever needed.</li><li>
To ensure the Accor loyalty programs are promoted and to build strong and long-term relationships with the guests.</li><li>
To be an ambassador of the Housekeeping and of the hotel, in and outside the work place.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To escort the guests rather than pointing out directions.</li><li>
To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>
To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.</li><li>
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
To call the Executive Housekeeper or the DOR for advice in serious cases or if an approval is required.</li><li>
To be fully aware of and to report all guest comments or complaints.</li><li>
To ensure that Guest History records are accurately followed-up.</li><li>
To ensure a proper use of the telephone etiquette as per Sofitel standards.</li><li>
To interview potential candidates and to assist in new employees integration in liaison with the HR Department.</li><li>
To create an atmosphere of high morale and a happy working relationship among the staff.</li><li>
To conduct staff evaluations and surveys. To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</li><li>
To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.</li></ul><p><b>
Other Duties:</b><b>
</b></p><ul><li>To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. Ensure you encourage them to maintain good relationships with their colleagues and all other departments.</li><li>
To ensure that all employees report for duty punctually wearing the correct uniform/attire and nametag at all times. And to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To ensure that all employees provide a friendly, courteous and professional service at all times.</li><li>
To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.</li><li>
To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.</li><li>
To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditure approved.</li><li>
To ensure that you and all the employees read the hotel's Employee Handbook and</li><li>
To implement and follow up daily check lists.</li><li>
To respect schedules, terms and deadlines as agreed with the Management.</li><li>
To ensure that all team members are aware of the outlet timings and promote the internal activities and events.</li><li>
To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li><li>
To conduct a daily line up briefing with the Housekeeping supervisors to recapitulate tasks and activity.</li><li>
To share daily activity highlights with the Executive Housekeeper, including internal and external guest opportunities.</li><li>
To assist the Executive Housekeeper in fulfilling administrative responsibilities and monitoring activities. To replace her whenever needed.</li><li>
To ensure the Accor loyalty programs are promoted and to build strong and long-term relationships with the guests.</li><li>
To be an ambassador of the Housekeeping and of the hotel, in and outside the work place.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To escort the guests rather than pointing out directions.</li><li>
To ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>
To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.</li><li>
To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
To call the Executive Housekeeper or the DOR for advice in serious cases or if an approval is required.</li><li>
To be fully aware of and to report all guest comments or complaints.</li><li>
To ensure that Guest History records are accurately followed-up.</li><li>
To ensure a proper use of the telephone etiquette as per Sofitel standards.</li><li>
To interview potential candidates and to assist in new employees integration in liaison with the HR Department.</li><li>
To create an atmosphere of high morale and a happy working relationship among the staff.</li><li>
To conduct staff evaluations and surveys. To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</li><li>
To ensure trainings and regular &ldquo;refresher&rdquo; courses are conducted and attended as scheduled.</li></ul><p><b>
Training and Human Resources
</b></p><ul><li>Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.</li><li>
Treat complaints of harassment and discrimination promptly and confidentially.</li><li>
Treat customers and colleagues from all cultural groups with respect and sensitivity.</li><li>
Identify and deal with issues that may cause cross cultural conflict or misunderstanding.</li></ul><p><b>
Miscellaneous</b></p><ul><li>
All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.</li><li>
All ambassadors may be assigned to other duties in the hotel as and when required by business levels.</li></ul><p><b>
GENERAL DUTIES:</b></p><p><b>
Health and Safety
</b></p><ul><li>Ensure that all potential and real Hazards are reported immediately and rectified</li><li>
Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li><li>
Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li><li>
Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li><li>
Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li><li>
Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.</li></ul><p><b>
Confidentiality
</b></p><ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy</li><li>
Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul><p><b>
To be fully conversant with:</b></p><ul><li>
Hotel fire procedures</li><li>
Hotel security procedures</li><li>
Hotel Health and Safety policy and procedures</li><li>
Hotel Facilities and attractions</li><li>
Hotel standards of operation and departmental procedures</li><li>
Sofitel Keys of Luxury and Appearance guidelines</li><li>
Sofitel &ldquo;BE Magnifique&rdquo; vision and its corresponding strategies</li><li>
Methods of accepted payment of the company</li><li>
Short and long term company marketing promotions</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven experience as an Assistant Housekeeping Manager or in a similar role within the hospitality industry</li><li>
Experience in luxury hotels or resorts is highly preferred</li><li>
Strong leadership and team management skills with the ability to motivate and inspire staff</li><li>
Excellent attention to detail and a commitment to maintaining high cleanliness standards</li><li>
Superior customer service skills with a focus on anticipating and exceeding guest expectations</li><li>
Proficiency in hotel management software and MS Office applications</li><li>
Outstanding communication and interpersonal skills</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Physical stamina to stand and move around the hotel for extended periods</li><li>
Knowledge of safe handling and management of cleaning chemicals</li><li>
Problem-solving skills and the ability to make quick decisions in a fast-paced environment</li><li>
Familiarity with housekeeping best practices and industry standards</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Minimum 1 year of experience in the same or similar role</li><li>
Prior experience working with Opera or a related system</li><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English, additional languages are a plus</li></ul></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25178594<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Housekeeping Operations and Budgets</b></p>
<ul><li>Ensures knowledge and understanding of OSHA regulations are up to date.</li></ul>
<ul><li>Oversees all lost and found procedures.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guest room maintenance needs.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Assists in supervising an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</li></ul>
<ul><li>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25154965
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Housekeeping &amp; Laundry
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
 <br/>
 <br/>
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualification
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: At least 1 year of related work experience.
 <br/>
 <br/>
 Supervisory Experience: At least 1 year of supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


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