assistant learning and development manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 Job Purpose:
 
 
 
 To assist in planning, implementing, and managing learning and development programs that enhance employee performance, service quality, and career progression across the hotel. The role ensures that all training initiatives meet the standards of Minor Hotels and support the company&rsquo;s culture of excellence.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and delivering training programs aligned with Minor Hotels&rsquo; brand standards, operational procedures, and guest experience expectations.
 </li>
 <li>
 Support induction and onboarding programs for new employees to ensure seamless integration into hotel operations and understanding of company culture.
 </li>
 <li>
 Coordinate departmental training in areas such as guest service, housekeeping, food &amp; beverage, front office, and safety procedures.
 </li>
 <li>
 Collaborate with department heads to identify skills gaps, performance trends, and training needs, and implement targeted training interventions.
 </li>
 <li>
 Assist in leadership development programs for supervisory and managerial staff, including coaching, mentoring, and succession planning support.
 </li>
 <li>
 Monitor and evaluate training effectiveness using assessments, feedback surveys, and performance data; recommend and implement improvements.
 </li>
 <li>
 Maintain accurate and up-to-date training records, reports, and documentation in compliance with Minor Hotels&rsquo; policies and audit requirements.
 </li>
 <li>
 Support implementation and maintenance of e-learning and digital learning platforms, ensuring staff engagement and completion of mandatory modules.
 </li>
 <li>
 Ensure all training initiatives reinforce company values, service excellence, customer focus, and operational efficiency.
 </li>
 <li>
 Assist with L&amp;D budget planning, cost control, and coordination with external training vendors, consultants, and accreditation bodies.
 </li>
 <li>
 Support the implementation of brand audit action plans by providing training and coaching to departments to close performance gaps.
 </li>
 <li>
 Coordinate mandatory compliance training (e.g., safety, hygiene, fire life safety, code of conduct) to ensure full hotel compliance.
 </li>
 <li>
 Assist in organizing employee engagement activities, recognition programs, and internal development events to strengthen colleague motivation and retention.
 </li>
 <li>
 Facilitate cross-training and career development programs to support internal mobility and succession planning.
 </li>
 <li>
 Support Quality Assurance (QA) initiatives by aligning training programs with guest satisfaction results (GSI) and operational KPIs.
 </li>
 <li>
 Participate in HR and L&amp;D-related reporting, monthly training summaries, and presentations for management review.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Hospitality, Business Administration, or related field.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in Learning &amp; Development, preferably within hotels or hospitality.
 </li>
 <li>
 Experience in designing, delivering, and evaluating training programs.
 </li>
 <li>
 Knowledge of hospitality operations, guest service standards, and quality assurance.
 </li>
 <li>
 Strong presentation, communication, and interpersonal skills.
 </li>
 <li>
 Familiarity with LMS systems and training evaluation tools is a plus.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Strong organizational and project management skills.
 </li>
 <li>
 Coaching and mentoring abilities.
 </li>
 <li>
 Ability to influence and collaborate with multiple departments.
 </li>
 <li>
 Adaptability to dynamic hotel operations.
 </li>
 <li>
 Commitment to excellence, guest service, and professional growth.
 </li>
 </ul>
</div>

Assistant Learning and Development Manager

IHG Hotels & Resorts

<div>
 Do you picture yourself as a Crowne Meetings Manager? At Crowne Plaza Resort Salalah, our goal is to make business travel work &mdash; and that&rsquo;s where YOU come in.
 
 
 When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.
 
 
 Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah offers the perfect balance of business, meetings, and leisure travel, making it an ideal destination for unforgettable events and experiences.
 
 
 We are now looking for a passionate and results-driven Crowne Meetings Manager to join our team. As a Crowne Meetings Manager, you will be the key driver of our meetings and events experience, ensuring every client receives a memorable and flawlessly executed service.
 
 
 A little taste of your day-to-day
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Acting as the main point of contact for all meetings and events from initial inquiry through to post-event follow-up
 </li>
 <li>
 Proactively selling and promoting Crowne Meetings solutions to maximize revenue and client satisfaction
 </li>
 <li>
 Coordinating with operations, F&amp;B, culinary, and technical teams to ensure seamless event delivery
 </li>
 <li>
 Conducting client meetings, site inspections, and event briefings
 </li>
 <li>
 Ensuring all events comply with brand standards, safety, and service quality guidelines
 </li>
 <li>
 Preparing proposals, contracts, Banquet Event Orders (BEOs), and forecasts accurately and on time
 </li>
 <li>
 Building strong relationships with corporate clients, planners, and internal stakeholders
 </li>
 <li>
 Driving upselling opportunities while maintaining cost control and profitability
 
 
 </li>
 </ul>
 What do we need from you?
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality Management, Business Administration, Marketing, or a related field
 </li>
 <li>
 Additional certifications in event management or sales are an advantage
 </li>
 <li>
 Proven experience in meetings &amp; events sales or operations, preferably within an international hotel brand
 </li>
 <li>
 Strong understanding of corporate meetings, conferences, and social events
 </li>
 <li>
 Must be able to communicate effectively in both English and Arabic
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills
 </li>
 <li>
 High level of organization with strong attention to detail
 </li>
 <li>
 Ability to manage multiple events simultaneously in a fast-paced environment
 </li>
 <li>
 Proficiency in hotel systems and Microsoft Office
 </li>
 <li>
 A proactive, guest-focused mindset with a passion for delivering outstanding experiences
 
 
 </li>
 </ul>
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Crowne Meetings Manager

<div>
 Do you picture yourself as a Purchasing Supervisor? At Crowne Plaza Resort Salalah, our goal is to make business travel work &mdash; and that&rsquo;s where YOU come in.
 
 
 When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.
 
 
 Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel.
 
 
 We are currently seeking an experienced Purchasing Supervisor to join our team and support the efficient and ethical procurement of goods and services across the hotel. As a Purchasing Supervisor, you will support the Purchasing Manager in ensuring smooth purchasing operations while maintaining compliance with IHG policies and local regulations.
 
 
 A little taste of your day-to-day
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Supervising daily purchasing activities to ensure timely and cost-effective procurement
 </li>
 <li>
 Sourcing suppliers in line with approved vendor lists and IHG procurement standards
 </li>
 <li>
 Preparing and reviewing purchase orders, quotations, and contracts
 </li>
 <li>
 Monitoring inventory levels and coordinating with stores and departments to avoid shortages or overstocking
 </li>
 <li>
 Ensuring compliance with IHG policies, audit requirements, and ethical sourcing standards
 </li>
 <li>
 Supporting cost control initiatives and identifying opportunities for savings
 </li>
 <li>
 Maintaining accurate purchasing records and reports
 </li>
 <li>
 Coordinating with Finance, F&amp;B, Engineering, and Operations teams
 
 
 </li>
 </ul>
 What do we need from you?
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Supply Chain, or a related field
 </li>
 <li>
 Professional certifications in procurement or supply chain are an advantage
 </li>
 <li>
 Proven experience in purchasing or procurement within a hotel or hospitality environment
 </li>
 <li>
 Strong knowledge of hotel operations, especially F&amp;B and operational supplies
 </li>
 <li>
 Must be able to communicate effectively in both English and Arabic
 </li>
 <li>
 Excellent negotiation, organizational, and communication skills
 </li>
 <li>
 Strong attention to detail with the ability to meet deadlines
 </li>
 <li>
 Proficiency in purchasing systems and Microsoft Office
 </li>
 <li>
 Ability to work independently and as part of a team
 
 
 </li>
 </ul>
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Purchasing Supervisor

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 WHY THIS JOB EXISTS
 
 
 
 To serve the needs of the business, our guests and our colleagues by leading all sales activities in the Corporate &amp; Government /MICE segments for The Minor Hotels Oman Cluster Sales Team, achieving revenue targets, and growing and developing a loyal customer base on behalf of the hotel.
 
 
 The Minor Hotels Oman Cluster Sales team currently comprises of Anantara Al Jabal Al Akhdar Resort &amp; Al Baleed Resort Salalah by Anantara, Tivoli La Vie Muscat Hotel &amp; Residences.
 
 
 As other properties join the portfolio they will be included into the cluster as per business needs.
 
 
 
 Key Duties And Responsibilities
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace.
 </li>
 <li>
 Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
 </li>
 <li>
 Update Opera Cloud daily and record all activities COB.
 </li>
 <li>
 Manage own accounts, secondary to Cluster ADOS Key accounts from various segments.
 </li>
 <li>
 Conduct a minimum of 60 Sales Calls a month, 10 Client&rsquo;s entertainments and site inspections.
 </li>
 <li>
 Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
 </li>
 <li>
 Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership on all groups, MICE Accounts and corporate accounts.
 </li>
 <li>
 Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
 </li>
 <li>
 Schedule, manage the weekly BEO meeting and invite the concerned team members.
 </li>
 <li>
 Conduct site inspection professionally to all accounts and guests following the brand standard and as per the senior team members&rsquo; advice.
 </li>
 <li>
 Support the pro-active sales team on all entertainments, site inspections and clients briefings whilst in the resort.
 </li>
 <li>
 Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
 </li>
 <li>
 Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
 </li>
 <li>
 Maintain accurate management status reporting on business results, and associated action planning.
 </li>
 <li>
 Practice effective cost control and adhere to internal procedures for approval of expenditure
 </li>
 <li>
 Actively participate in client familiarization trips, site inspections, MICE sales trips and road shows as required to meet the sales targets of the hotel.
 </li>
 <li>
 Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
 </li>
 <li>
 Drive opportunities to upsell and cross-sell Minor Hotels products.
 </li>
 <li>
 Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
 </li>
 <li>
 Ensure that all administration is processed quickly and efficiently.
 </li>
 <li>
 Follow MHG&rsquo;s procedure when outsourcing third party items and ensure following the LAOP.
 
 
 </li>
 </ul>
 
 How You Can Succeed In This Role
 
 
 
 Within Anantara, the top-performing people who do this job always demonstrate the following attitude:
 
 
 <ul>
 <li>
 Collaboration
 </li>
 <li>
 They always project a professional image to maintain and enhance the reputation of the Anantara brand
 </li>
 <li>
 They have the ability to plan and prioritise work in order to achieve targets and deadlines
 </li>
 <li>
 They can effectively support and supervise other members of the department to achieve business results.
 </li>
 <li>
 They have a proven ability to negotiate to achieve a desired outcome.
 </li>
 <li>
 They have a proven ability to communicate effectively and professionally using written and spoken English.
 </li>
 <li>
 They are highly financially literate, and proficient in business financials
 </li>
 <li>
 Working with Others:
 </li>
 <li>
 They always try to anticipate and exceed the needs of customers and colleagues
 </li>
 <li>
 They use their own initiative and good judgement to solve problems in a calm and efficient way
 </li>
 <li>
 They act with personal professionalism and integrity at all times
 </li>
 <li>
 Taking Responsibility:
 </li>
 <li>
 They always conduct business honestly and fairly. They keep sensitive information confidential.
 </li>
 <li>
 They can prioritise their workload effectively and be organised and structured at work
 </li>
 <li>
 They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
 </li>
 <li>
 They display a positive attitude, even under pressure.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven background in sales in a 5 stars hotel with a minimum of 2 years&rsquo; experience.
 </li>
 <li>
 Ability to manage the relationship with team members, owners, key corporate, government and MICE accounts.
 </li>
 <li>
 Ability to manage multiple hotels &amp; resorts, sales strategies, pricing strategy, sales related requirements.
 </li>
 <li>
 English, Arabic speaking, understand the local market behaviour.
 </li>
 <li>
 Excellent communication skills both verbal and written.
 </li>
 <li>
 Strong computer related skills.
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 <ul>
 <li>
 Bachelor Degree or a hotel school certificate with a minimum of 2 years Sales hotel experience.
 </li>
 </ul>
</div>

Sales Executive

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As a Kitchen Technician you are responsible for all the Kitchen equipments maintenance as instructed by General Mechanical Supervisor while adhering to Hotel policies and procedures, whereby your role will include key responsibilities such as:
 
 
 <ul>
 <li>
 Ensure that all kitchen equipments are properly maintained and service to upkeep all equipments and to avoid breakdown
 </li>
 <li>
 Perform preventive maintenance and completes the turn-over quickly and efficiently in order to satisfy and meet the Guest needs
 </li>
 <li>
 Respond to breakdowns of equipments and being available in case of emergency and applying the appropriate action as per Hotel policy and standards
 </li>
 <li>
 Operate in a safe and environmentally friendly way to protect guests&rsquo; and colleagues&rsquo; health and safety, as well as protect and conserve the environment
 </li>
 <li>
 Comply with the hotel environmental, health and safety policies and procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 You should ideally be a licensed high / low pressure boiler operator with previous experiences in a similar role and a proven knowledge in the operation of equipments such as steam engines, generators, motors, turbines and / or steam boilers. A good command of English and the ability to find fault and rectify subsystems are essentials.
 
 
 Additional Information
 
 
 <ul>
 <li>
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
 </li>
 <li>
 Understanding the job
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Taking Responsibility
 </li>
 <li>
 Recognising Differences
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Customer Focus
 </li>
 </ul>
</div>

Kitchen & Laundry Engineering Supervisor

Tulip Inn Majan

<div>
 As a Kitchen and Laundry Technician, your role involves providing technical support in the installation, maintenance, and repair of kitchen and laundry equipment. You will collaborate with various teams to ensure the smooth operation of the kitchen and laundry, conduct inspections, and troubleshoot issues to uphold safety and efficiency standards. Your responsibilities also include record-keeping, staying updated on equipment technology, and contributing to a well-functioning kitchen environment.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Provide technical support for the installation, maintenance, and repair of kitchen equipment.
 </li>
 <li>
 Collaborate with kitchen, laundry and maintenance teams to ensure smooth operation.
 </li>
 <li>
 Conduct regular inspections and troubleshoot issues with kitchen equipment.
 </li>
 <li>
 Uphold safety and efficiency standards in the kitchen environment.
 </li>
 <li>
 Keep records of maintenance activities and equipment status.
 </li>
 <li>
 Stay updated on technological advancements in kitchen equipment.
 </li>
 <li>
 Assist in maintaining a well-functioning and safe kitchen environment.
 </li>
 <li>
 Perform routine preventive maintenance on kitchen appliances and equipment.
 </li>
 <li>
 Respond promptly to equipment breakdowns and resolve issues efficiently.
 </li>
 <li>
 Coordinate with vendors and suppliers for necessary repairs and replacement parts.
 </li>
 <li>
 Assist in the installation of new kitchen equipment and ensure compliance with safety regulations.
 </li>
 <li>
 Train kitchen colleagues on the proper use and care of equipment.
 </li>
 <li>
 Keep an inventory of spare parts and equipment manuals.
 </li>
 <li>
 Monitor energy usage and recommend energy-efficient practices.
 </li>
 <li>
 Collaborate with the engineering team to address cross-functional issues.
 </li>
 <li>
 Maintain cleanliness and orderliness in the kitchen and laundry maintenance area.
 </li>
 <li>
 Adhere to health and safety guidelines in all work activities.
 </li>
 <li>
 Provide technical expertise during kitchen renovation or remodeling projects.
 </li>
 <li>
 Support the overall maintenance and engineering functions as needed.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Kitchen & Laundry Technician

Anantara

<div>Company Description 
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description<ul><li> 
Coordinate daily room status, assignments, and communication with Front Office, Engineering, and Laundry.</li><li>
Update PMS room status and follow up on maintenance, guest requests, and lost &amp; found.</li><li>
Support inventory control of linen, amenities, and supplies.</li><li>
Clean and service guest rooms and public areas according to five-star standards.</li><li>
Replenish amenities and report damages or safety issues.</li><li>
Assist during peak operations, deep cleaning, and special projects.</li><li>
Deliver courteous, professional service and respond promptly to guest requests.</li></ul> 
Qualifications<ul><li> 
1&ndash;2 years&rsquo; experience in Housekeeping within a 4 or 5-star hotel.</li><li>
Experience as a Housekeeping Attendant required; coordination experience is an advantage.</li><li>
Basic PMS knowledge preferred.</li><li>
Good English communication skills.</li><li>
Strong attention to detail, teamwork, and flexibility with shifts.</li></ul> 
Additional Information<ul><li> 
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:</li><li>
Understanding the job</li><li>
Teamwork</li><li>
Taking Responsibility</li><li>
Recognising Differences</li><li>
Adaptability</li><li>
Customer Focus</li></ul></div>

Housekeeping Coordinator

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