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assistant manager - front office (night)

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
 
 
 
 <ul>
 <li>
 Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
 </li>
 <li>
 Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
 </li>
 <li>
 Being responsible for running shifts and supervising the team to ensure a seamless guest experience
 </li>
 <li>
 Overseeing Front Office operations in the absence of the manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism Management
 </li>
 <li>
 Previous experience in hotel Front Office management within the luxury segment is essential
 </li>
 <li>
 Excellent leadership, communication, interpersonal, and guest service skills are required
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: tzeNtROCTNPcOtsFgfW94B41wSDwOIDiPFNxlC8Ay6vlMnWKDEBGXc0qYUyNQfLbIPAXCZltU/CkXXW+6xSJci4IlFfCax/WG6ENOtCEAJSwkkYeauruOLfy+PCLj8aIfL+d0fr8030S+A==</div>

Assistant Manager - Front Office (Night)

Hyatt

<div>
 
 Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
 
 
 
 <ul>
 <li>
 Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
 </li>
 <li>
 Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
 </li>
 <li>
 Being responsible for running shifts and supervising the team to ensure a seamless guest experience
 </li>
 <li>
 Overseeing Front Office operations in the absence of the manager
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism Management
 </li>
 <li>
 Previous experience in hotel Front Office management within the luxury segment is essential
 </li>
 <li>
 Excellent leadership, communication, interpersonal, and guest service skills are required
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: e5JW3j3uNCrq5uWdWtlMigPXGm50StDl3HM2yt14jp5lS+De8zWOxtw/X+A3wTIWgjsXIo3dycswHH7LzlQR7tuXXF7lpm3J0vWV0BQhMM5OQDjuI4mslvBwYMLPYDseqbljJF/s+X8bQt+sy+BcDnlApGi1LrI=</div>

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
 
 
 
 As Guest Services Supervisor, you will be responsible for the following duties
 
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 
 
 </li>
 </ul>
 
 As Guest Services Supervisor, we expect from you
 
 
 
 <ul>
 <li>
 Minimum 2 year of experience working in a 5-star hotel environment
 </li>
 <li>
 A minimum of 1 years of Front Office experience
 </li>
 <li>
 Previous experience working in the Middle East Region is an advantage
 </li>
 <li>
 Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
 </li>
 <li>
 Effective verbal and written communication skills in English. Arabic is an advantage
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 A competitive salary and benefits packages
 </li>
 <li>
 Transportation and Housing provided
 </li>
 <li>
 Relocation and Vacation Tickets
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>
 <div id='job-id'>Job Id: tsYydOY8vZLbmDEMl2IGSERCCHNkSlsbGmsN1gluj3FFZ5dHYB03qj4UUimaXgwhwMUEPH3YEepYgtyA6Eg1PD+t5WCXSC3qH8gEYRZiQu3bETcm4loUIS+y4f7wLig2UvH12253xjXnG0DkZUHg61O4z6W9sxc+1LrwvqH8GDAk5VCEmiVI6k8Y9FyoMOhQmhWCk13VFwAJOAQ0HfI5OQ==</div>

Guest Services - Supervisor

Mandarin Oriental Hotel Group

<div>Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About the job
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
As Guest Services Supervisor, you will be responsible for the following duties<ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all FO colleagues at any time, particularly during the operational hours.</li>
<li>Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.</li>
<li>Follow the duty schedule and assure all tasks are completed at all times in a timely manner.</li>
<li>Assure the back and front of house areas of the Reception are clean and tidy at all times.</li>
<li>Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office</li>
<li>Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li>
</ul>
As Guest Services Supervisor, we expect from you<ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul>
We&rsquo;re Fans. Are you?</div> <div id='job-id'>Job Id: PXlr8+KCG19yOsJSj9mzj75GabFnX9pJ4J1hnjwHo2cvx6Ky+T9k47rfOufdo89zJejgqyfjOD4DuQ76pdv84Rkk2fieZ359PB+ThpTcO7Plb56XYhGfPcB5+OcpiYxCaFCNqz1Rpbthgss2kyRGf/UPUkDRRO5A5hZ9Nw==</div>

<div>
 
 Duties And Responsibilities Related To The Reservations Manager Role
 
 
 
 <ul>
 <li>
 Collaborate with sales team and front office team for all room bookings.
 </li>
 <li>
 Prepare and conduct Reservations team meetings.
 </li>
 <li>
 Prepare duty roster and ensure to complete the attendance for the closing of payroll system.
 </li>
 <li>
 Conducting staff evaluation and appraisal.
 </li>
 <li>
 Prepare a shift briefing to direct team members and inform special information.
 </li>
 <li>
 Ensure all reservations hosts are equally knowledgeable of the hotel.
 </li>
 <li>
 Ensure to update team members of the current offered hotel products, services and facilities.
 </li>
 <li>
 Assign and supervise Reservations team to complete tasks accurately.
 </li>
 <li>
 Handle VVIP guest special requests.
 </li>
 <li>
 Show complete product knowledge, understand rate structure and apply rate management.
 </li>
 <li>
 Provide a high level of customer service and ensure maximum guest satisfaction.
 </li>
 <li>
 Manage guest complaints/issues and ensure resolutions to all inquiries.
 </li>
 <li>
 Ensure all incoming calls are answered as per the hotel standards.
 </li>
 <li>
 Reviews reservation status, confirmed bookings, cancelled reservations and no-show bookings daily.
 </li>
 <li>
 Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Ensures that the Reservations employees work in a supportive and flexible manner with other departments.
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism management.
 </li>
 <li>
 Minimum 2 years work experience as Reservation Manager, Front Office Manager or Assistant Front Office Manager in larger operation.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: 2t7wH0kZ51W5HhgChZIHWFENdaYe2TFQsgpksCKbtyfARzrwYKBDv4tyA+FKToj5M0x/DCJ6M5tAMR/B14zXbfRKMVmDpb/mvnPdT8QtJU883hDi1oy5yvVwgTzpoe1+lyXbzbwNzN+xgGEsFSY7/IYQuY8jeESx</div>

Reservations Manager

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Housekeeping Manager role:
 
 
 
 <ul>
 <li>
 Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
 </li>
 <li>
 Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
 </li>
 <li>
 Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
 </li>
 <li>
 Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
 </li>
 <li>
 Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
 </li>
 <li>
 Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferably female candidate
 </li>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism management
 </li>
 <li>
 Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: fxt+tBdSK1Egp4y2xSyFQa2FWb+gUcj4tudeJ3iuqrwEdSF1eKFG7zprtlyfq9VJhwjsPuUAWB4f3BPB3BTUd6ooaszAI+r7Oz05ukMeynrhAwVwFEP7VlFrpgZ8hk35rOgDOw6fubQGIg==</div>

Assistant Housekeeping Manager

Hilton

<div>IT Assistant Manager
An IT Assistant Manager is responsible for overseeing the management and performance of all IT systems and support services to ensure smooth daily operations and deliver an excellent experience for guests, members, and staff.
What will I be doing?
As an IT Assistant Manager, you will manage all hotel-related technology infrastructure and user support, ensuring reliable and secure IT operations that support both guest satisfaction and internal efficiency. You will also troubleshoot issues and implement solutions to meet operational needs. Specifically, you will be responsible for the following tasks:
<ul><li>Oversee the management and performance of all IT systems, including hardware, software, networks, and guest-facing technology
</li><li>Ensure the consistent and reliable operation of internet, Wi-Fi, property management systems (PMS), point-of-sale (POS), and telephony systems
</li><li>Provide timely IT support for guests, staff, and events, maintaining high levels of service
</li><li>Troubleshoot technical issues, identify root causes, and implement effective solutions
</li><li>Collaborate with departments such as Front Office, Housekeeping, Food &amp; Beverage, and Conference &amp; Banqueting to support their IT requirements
</li><li>Maintain data security protocols, backup systems, and compliance with cybersecurity standards
</li><li>Ensure proper functioning and integration of front-of-house systems and hotel applications
</li><li>Participate in relevant training and stay updated on current hospitality technology trends
</li><li>Ensure compliance with brand standards, company policies, and IT governance
</li><li>Assist other departments where necessary and promote a collaborative work environment
</li><li>Promote sustainable and energy-efficient IT practices within the hotel
</li></ul>What are we looking for? 
An IT Assistant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Knowledge and experience of computer-based programs and the installation of IT equipment</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in similar role in the hotel/leisure/retail sector</li>
<li>Knowledge of Video Conferencing, trussing, and rigging</li>
</ul>What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: bZWPPS6VfRYu2NqTdBlevIhiZBy7BS049Zn1AdpR80mN75Ecl2WSCREXEj1UJAwpc8SHwvGSILOXqcVrjpW8mIPX4uEjrdHLV3L0IL4lqajqkuU20BbT4LEJ7Q==</div>

IT Assistant Manager

Explore 1000+ Assistant manager - front office (night) in Doha, Qatar Jobs  this August. Find roles across top companies and apply now to boost your career.

1000 assistant manager - front office (night) jobs IN Doha, Qatar Jobs

Assistant Manager - Front Office (Night)

Assistant Manager - Front Office (Night)

Guest Services - Supervisor

Guest Services - Supervisor

Reservations Manager

Assistant Housekeeping Manager

IT Assistant Manager