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assistant manager customer service and operations female

Funcity

<ul><li>Welcome and assist guests to ensure a positive and memorable experience.</li><li>Manage guest queries, feedback, and complaints with professionalism and empathy.</li><li>Supervise and support female staff working in operational areas.</li><li>Ensure compliance with customer service and safety standards across attractions.</li><li>Coordinate daily operations with the operations and maintenance teams.</li><li>Monitor cleanliness, crowd control, and service quality in guest areas.</li><li>Maintain reports and communicate daily performance updates to management.</li><li>Support event activities and special promotions within the park</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager Customer Service and Operations (Female)

CureMD

<div><div>Job Overview:</div><div></div><div>
The Manager - Customer Success will lead and elevate the EMR/Oncology Support team by shifting from reactive service to proactive customer partnership. This role serves as a catalyst to enhance team performance, strengthen operational structure, and foster a culture of accountability and growth. The manager will build a high-performing, customer-centric environment by mentoring team members, clarifying processes, and supporting skill development. The role also involves leading strategic initiatives to improve customer experience, streamline workflows, and ensure timely resolution of complex escalations. The ideal candidate is a dynamic leader passionate about coaching teams, optimizing support operations, and delivering consistent value to both customers and the organization.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Re-establish role clarity and RACI within 30 days.</div></li><li><div>
Conduct weekly one-on-one meetings and publish individual performance development plans (PDPs) with quarterly targets.</div></li><li><div>
Launch &ldquo;Deep Dive Friday&rdquo; knowledge-sharing sessions with 100% of technical staff presenting within 90 days.</div></li><li><div>
Publicly recognize team wins and reduce negative escalations by 40% within 6 months.</div></li><li><div>
Implement early warning dashboards for the top 10 issues to reduce repeat tickets by 25% within 180 days.</div></li><li><div>
Mentor the Assistant Manager on empathetic leadership and change management, co-leading two retrospectives per month.</div></li><li><div>
Hold monthly health checks with Product and Development teams, providing insights to influence the product roadmap.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree (foreign education is a plus).</div></li><li><div>
6+ years of experience in customer success with at least 2 years in a leadership role.</div></li><li><div>
Strong skills in customer success methodologies, performance metrics, and team coaching.</div></li><li><div>
Excellent communication, negotiation, and stakeholder management abilities.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li><li><div>
Fuel Card.</div></li><li><div>
Cellular Allowance.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div>

Manager - Customer Success

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Manager - Customer Success
 </strong>
 will lead and elevate the EMR/Oncology Support team by shifting from reactive service to proactive customer partnership. This role serves as a catalyst to enhance team performance, strengthen operational structure, and foster a culture of accountability and growth. The manager will build a high-performing, customer-centric environment by mentoring team members, clarifying processes, and supporting skill development. The role also involves leading strategic initiatives to improve customer experience, streamline workflows, and ensure timely resolution of complex escalations. The ideal candidate is a dynamic leader passionate about coaching teams, optimizing support operations, and delivering consistent value to both customers and the organization.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Re-establish role clarity and RACI within 30 days.
  </li>
  <li>
   Conduct weekly one-on-one meetings and publish individual performance development plans (PDPs) with quarterly targets.
  </li>
  <li>
   Launch &ldquo;Deep Dive Friday&rdquo; knowledge-sharing sessions with 100% of technical staff presenting within 90 days.
  </li>
  <li>
   Publicly recognize team wins and reduce negative escalations by 40% within 6 months.
  </li>
  <li>
   Implement early warning dashboards for the top 10 issues to reduce repeat tickets by 25% within 180 days.
  </li>
  <li>
   Mentor the Assistant Manager on empathetic leadership and change management, co-leading two retrospectives per month.
  </li>
  <li>
   Hold monthly health checks with Product and Development teams, providing insights to influence the product roadmap.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree (foreign education is a plus).
  </li>
  <li>
   6+ years of experience in customer success with at least 2 years in a leadership role.
  </li>
  <li>
   Strong skills in customer success methodologies, performance metrics, and team coaching.
  </li>
  <li>
   Excellent communication, negotiation, and stakeholder management abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  💰 Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
  </li>
  <li>
   Fuel Card.
  </li>
  <li>
   Cellular Allowance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🏥 Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝🏻 Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  📚 Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized trainings/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, let&rsquo;s save lives.
 </strong>
</div>


Hitektrainings

<p><b>Job Title:</b> Assistant Manager Female<br/><b>Company:</b> Hitek Design Studio<br/><b>Location:</b> PIA Road Wapda Town, Lahore (with travel to Sialkot office when required)<br/><b>Salary:</b> Starting from PKR 30,000 - 50,000/-</p><p><b>Job Description:</b><br/>Hitek Design Studio is looking for a <b>dynamic and confident Female Manager</b> to oversee daily operations, assist in creative projects, and represent the brand on-camera. The ideal candidate should be a multitasker with strong communication skills and a creative mindset.</p><p><b>Requirements:</b></p><ul><li>Must be confident and comfortable appearing in front of the camera</li><li>Should be able to <b>travel to Sialkot during office hours</b> when required</li><li>Proficient in <b>Canva, CapCut, and InShot</b> for content creation</li><li>Excellent organizational and multitasking abilities</li><li>Strong communication and leadership skills</li><li>Passion for design, marketing, and brand growth</li></ul><p><b>Perks:</b></p><ul><li>Creative and growth-oriented work environment</li><li>Opportunity to lead brand campaigns and content projects</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager Female

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Associate Manager - Customer Success
 </strong>
 plays a critical stabilizing role in a project-intensive and production-driven environment undergoing a leadership transition. Acting as an operational anchor, this role focuses on maintaining delivery momentum, fostering team confidence, and ensuring continuity across key workflows. The Assistant Manager will oversee day-to-day operations with strong emphasis on project coordination, task delegation, and hands-on support. This position serves as a communication bridge between team members and leadership, ensuring clarity, alignment, and accountability throughout the transition phase. The ideal candidate is a resilient, people-focused leader with strong multitasking ability, capable of driving both structure and team morale in a dynamic, high-responsibility setting.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Convert project backlogs into a sprint board within 2 weeks and maintain at least 90% on-time delivery.
  </li>
  <li>
   Implement RACI matrices and workload charts to balance effort and maintain individual utilization at 85% or above.
  </li>
  <li>
   Schedule bi-weekly &ldquo;department performance&rdquo; sessions, ensuring every team member leads at least one session within 3 months.
  </li>
  <li>
   Require 5 Whys analysis for all Sev 1 incidents and collaborate with product and development teams to eliminate 50% of repeat issues within 3 months.
  </li>
  <li>
   Publish project status and risk dashboards every Wednesday by 4 p.m. EST.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Candidates should have a Bachelor&rsquo;s degree in Computer Science or Project Management foreign education is a plus.
  </li>
  <li>
   They should possess 3&ndash;4 years of experience in project management or team leadership, with strong multitasking, delegation, technical familiarity.
  </li>
  <li>
   Excellent communication and interpersonal skills, negotiation, and stakeholder management abilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  💰 Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
  </li>
  <li>
   Fuel Card.
  </li>
  <li>
   Cellular Allowance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🏥 Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝🏻 Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  📚 Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized trainings/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, let&rsquo;s save lives.
 </strong>
</div>


Associate Manager - Customer Success

<div><div>Job Overview:</div><div></div><div>
The Associate Manager - Customer Success plays a critical stabilizing role in a project-intensive and production-driven environment undergoing a leadership transition. Acting as an operational anchor, this role focuses on maintaining delivery momentum, fostering team confidence, and ensuring continuity across key workflows. The Assistant Manager will oversee day-to-day operations with strong emphasis on project coordination, task delegation, and hands-on support. This position serves as a communication bridge between team members and leadership, ensuring clarity, alignment, and accountability throughout the transition phase. The ideal candidate is a resilient, people-focused leader with strong multitasking ability, capable of driving both structure and team morale in a dynamic, high-responsibility setting.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Convert project backlogs into a sprint board within 2 weeks and maintain at least 90% on-time delivery.</div></li><li><div>
Implement RACI matrices and workload charts to balance effort and maintain individual utilization at 85% or above.</div></li><li><div>
Schedule bi-weekly &ldquo;department performance&rdquo; sessions, ensuring every team member leads at least one session within 3 months.</div></li><li><div>
Require 5 Whys analysis for all Sev 1 incidents and collaborate with product and development teams to eliminate 50% of repeat issues within 3 months.</div></li><li><div>
Publish project status and risk dashboards every Wednesday by 4 p.m. EST.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Candidates should have a Bachelor&rsquo;s degree in Computer Science or Project Management foreign education is a plus.</div></li><li><div>
They should possess 3&ndash;4 years of experience in project management or team leadership, with strong multitasking, delegation, technical familiarity.</div></li><li><div>
Excellent communication and interpersonal skills, negotiation, and stakeholder management abilities.</div></li></ul><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li><li><div>
Fuel Card.</div></li><li><div>
Cellular Allowance.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div><div></div>

Abacus Outsourcing

<p><b>Job Title: Assistant Manager Call Center Operations</b></p><p><b>Working Hours: Rotational Shifts</b></p><p><b>Description: </b></p><p>Are you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.</p><p><b>Key Responsibilities:</b></p><p>Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).</p><p>Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.</p><p>Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.</p><p>Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.</p><p>Analyze performance data and prepare detailed reports with actionable insights for senior management.</p><p>Handle client escalations with professionalism and ensure timely resolution.</p><p>Drive process improvements to enhance operational efficiency and customer satisfaction.</p><p>Ensure compliance with company policies, regulatory standards, and industry best practices.</p><p>Support workforce planning including scheduling, resource allocation, and attendance tracking.</p><p><b>Qualifications &amp; Requirements:</b></p><p>Bachelor's/Master's degree in Business Administration, Management, or a related field.</p><p>4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.</p><p>Strong grasp of BPO workflows, KPIs, and quality assurance standards.</p><p>Excellent leadership, communication, and interpersonal skills.</p><p>Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.</p><p>Proficiency in MS Office, CRM systems, and performance monitoring dashboards.</p><p>Job Type: Full-time</p><p><b>Education:</b></p><ul><li>Bachelor's (Required)</li><li>Master's (Preferred)</li></ul><p><b>Experience:</b></p><ul><li><b>Minimum BPO Operations Managing: 2 years (Required)</b></li></ul><p>Work Location: Lahore, In person</p><p>Job Type: Full-time</p><p>Pay: Up to Rs200,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager Call Center Operations

Explore 3030+ Assistant manager customer service and operations female in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

3030 assistant manager customer service and operations female jobs IN Lahore Pakistan

Assistant Manager Customer Service and Operations (Female)

Manager - Customer Success

Manager - Customer Success

Assistant Manager Female

Associate Manager - Customer Success

Associate Manager - Customer Success

Assistant Manager Call Center Operations