assistant manager

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 Managing calendar arrangements for VP including agendas, mails, travel arrangements and other company logistics Organize and coordinate internal and external meetings, including preparing agendas, taking minutes and following up on action items Prepare travel expense reports and ensure timely reimbursement Handling sensitive and confidential information with the utmost discretion and professionalism Prepare and edit documents, reports, presentation, and other material as required Assist in the special projects and initiatives directed by VP Monitor project timelines and deliverables and follow up on outstanding tasks Ensure the VP office is well organized and operates efficiently Assist in organizing company events, meetings and other activities as required Communicate effectively with team members executives, and external partners
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3838958-Assistant Manager

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   Manage teams and ensure quality and productivity targets are met
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   Motivate team members and control attrition.
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   Identify and / or drive process improvement initiatives.
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   Provide coaching and feedback to team members to enable them to improve their performance.
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   Assist new hires such that they are productive on the floor in the shortest possible time frame.
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   Handle escalations.
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   Provide inputs on process and system to the team members.
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Assistant Manager

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 Primary Responsibility Transaction Monitoring to Improve Performance . Performance Parameters Process performance &ndash; as per agreed KPIs Quality and productivity Improvement Customer Satisfaction Level of subject matter expertise Role/ Responsibilities Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle escalations and basis analytical skills Provide inputs on process and system to the team members. Client Interaction, where required at the level of Supervisors. Ensure compliance with internal policies and procedures, external regulations and information security standards. Collect and provide data required for various audits. Ensure that all agents in their process know their goals and how they are linked to the Organization&rsquo;s quality policy. Competencies &amp; Skills Values &amp; Behavior : Knowledge of the function, process and systems. Ability to use the desktop computer systems Coaching and Feedback ability. Clear written and verbal communication. Customer Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback. Innovative, Collaborative, Respectful, Integral, Pursuing for Excellence
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3846211-Assistant Manager

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 Job Description Position Title, Responsibility Level AM/ LAM - Legal Function Legal Reports to Head of India Legal Permanent/ Temporary Permanent Span of Control Location Noida, India Basic Function To assist the Legal Function. Should be capable of handling multiple legal assignments and ensure minimization of legal risks to the organization. Meeting deadlines with minimum turnaround time in handling legal matters. Essential Functions US Licensing &ndash; Responsible for renewal of US licences (TPA, Collection, Telemarketing &amp; COA) for: Exl India and OPIPL India entities; and its record keeping Co-ordinate with external counsels on licensing issues and queries around the same Legal Vendors &ndash; Work with EXL Procurement Team for on-boarding the vendors and updation of vendor records and also complete the vendor audit with commercial team Work with Commercial Team for creating the Purchase Order Work with EXL Finance Team for processing payments &ndash; maintain and track all the payments authorized and paid by EXL Finance Records Management &ndash; Custodian for all secretarial and Legal records Performing compliance check and ensure GRC reports timely submission Coordinate with internal clients and Contract Management System Team for maintaining robust contracts repository and sharing with required stakeholders, as needed Corporate Governance &ndash; assist in the management of corporate governance matters for legal entities, including, charter and by-law changes, maintenance of minute books, stock registers and current officer and director listings; Maintain all the secretarial and litigations records and documentation, as per statutory and legal requirement Co-ordinate with external counsels and attorneys on Secretarial and Litigations matters, including physical presence for various court hearing on behalf of EXL and its affiliates, documentation and record keeping around the same (e.g. notarization of the documents, Court proceeding etc.) Support Company Secretary in holding board meetings and drafting minutes of meeting and board meeting attendance sheet, and assisting when required Maintain Corporate Data Sheets and the worldwide corporate database for all legal entities Misc Assist in the administration of Legal Team corporate projects, including putting together PowerPoints and other presentations; and Perform information searches concerning Company operations in response to RFIs/RFPs. Review corporate filings and work with internal teams to submit to the appropriate state Assist with board meetings presentations &ndash; research relevant and necessary topics/data to include in presentation deck Primary Internal Interactions Organizational Relationships Reports To : Head of India Legal Supervises : N.A. Skills Technical Skills Excellent skills with Microsoft Word, Excel and Power Point. Ability to leverage contract lifecycle tool and other legal automation apps/ tools. Familiarity with constructing searches on Westlaw, Lexis Nexis and Google, including the use of Boolean search terms. Process Specific Skills Must have excellent drafting skills; extensive experience with US commercial contracts as well as US companies. Must have expert understanding of contracts in the Operations Management and Professional Services space Soft skills (Desired) Should be sincere, very hardworking and a team player . Must be ready to take extra responsibility and lead from the front. Will interact with the General Counsel, Head of US Legal, Head of Legal for UK, Philippines &amp; India legal teams Soft Skills (Minimum) Should have excellent communication and co-ordination attributes and must be willing to work in a dedicated and diligent manner. Able to work independently and meet deadlines with minimal daily supervision. Education Requirements B.A. and/or Paralegal certification Legal qualification is desirable but not mandatory Professional demeanour in all situations. Ability to manage the demanding internal and external clients while retaining composure. Work Experience Requirements At least 4-10 years of corporate legal/ paralegal experience performing some or all of the tasks noted in the Primary Responsibility field above. Primary External Interactions Interaction on a day-to-day basis with the Business teams and Support functions on legal and policy matters. Primary External Interactions Interaction with clients and/ or external counsels, both local and international. Annexures: Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date
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1325735-Lead Assistant Manager

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   Responsible for daily management of the phone system including but not limited to list management, creating and tracking adherence metrics, planning and scheduling of short and long-term staffing in the call center
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   This role will also be providing compliance guidance when running outbound campaigns
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   Responsible for all aspects of campaign management and strategy. As a Dialer Operations will use cutting-edge technology to monitor, analyze, and take action to achieve penetration goals
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   Ensure adequate staffing levels and minimize organizational risks.
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   Perform daily uploads, downloads, and importing
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   Ensure and document outbound dialer activity
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   Analyze dialer-output data to identify potential problems and issues
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   Run payment report regularly
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   Create and update dialing campaigns filter, list strategies, and reports
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   Monitor and adjust the performance of the dialer systems
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   Responsible for all aspects of the call center technology platform including conversational IVR, cloud-based contact center solutions, workforce management, and outbound dialing/campaign management
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   Responsible for team member schedules to endure all intervals during business hours are staffed to support expected call volumes
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   Configuration of new campaigns: creation, user profiles, worksheets, etc
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   Provide guidance on compliance awareness such as DNC, States laws, TCPA (Cells Phones), GDPR, FDCPA, other Federal Laws, California Privacy Act, etc.
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   Support various contact types; Independent Business (Result of OB call), OB, Auto Dial, SMS
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Lead Assistant Manager

Larsen & Toubro

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 Qualification: Any Graduate + MBA/PGDM (Non Engineering graduates should have minimum 2 years&rsquo; experience post graduation and before MBA/PGDM)
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   IT skills : MS Excel, MS Power point, SAP Key Responsibilities
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   To be completely abreast with the product knowledge &amp; sales process
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   To take ownership of all the leads &amp; religiously follow them for desired closure
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   To maintain a sales calendar for all events &amp; activities planned during the month
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   To keep thoroughly abreast with competition &amp; their activities including current pricing, offers, special features of the project &amp; any other relevant information helpful for sales
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   Keep updated &amp; informed all HFI Activities &amp; their connect with the customers
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   Seek help &amp; regular information from CRM &amp; Marketing department to ensure relevant feedback to the customers
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   To achieve the set sales numbers as agreed with the immediate superior Competency / skill set desired
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   Excellent Business communication,
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   Ability to get along with the team
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Assistant Manager - Sourcing Sales

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  Job Summary
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   Knowledge of OTC/AR, accounting/Cash applications, and communication skill.
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   Daily task of receiving cash, applying cash to correct policies, research for unapplied cash,
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   Reporting and resolving open items with Onshore billing partners.
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   Handling premium cash application for different lockboxes, (Like wire, ACH)
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   Managing Year, Month and quarter end expectation with stringent timelines
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   Daily/monthly account and balance sheet reconciliations, research &amp; analysis
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   Prepare/extract reports and investigate accounting issues
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  Key Accountabilities
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   Meet the timeliness and accuracy parameters of cash applications
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   Effective communication with onshore/offshore partners
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   Prior experience to work on excel and email writing
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   Flexible to work in Night shifts/Overtime as per the business requirement
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   Strong accounting skills to understand the accounting treatment for corrections/errors.
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 Coordination with multiple lines of business for any open items or account related queries or follow-ups
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Assistant Manager-Order to Cash-Cash Application

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