assistant manager of operations

Transguard Group

<div>We are currently recruiting for an Assistant Operations Manager to join our Logistics Services team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope :
The Assistant Manager, Delivery, is responsible for supporting the Operations Manager in overseeing day-to-day operations of the delivery unit. This role ensures that delivery processes run smoothly, resources are utilized efficiently, and customer satisfaction is maintained. The Assistant Manager plays a crucial role in executing operational strategies, managing delivery teams, and ensuring compliance with company standards and policies.
Responsibilities:
Financial
<ul><li>Assist the Operations Manager in coordinating and managing daily delivery activities to avoid incurring costs to the client and/or TG.
</li><li>Monitor and manage delivery schedules to ensure timely dispatch and delivery of goods.
</li><li>Oversee the allocation and use of delivery resources, including vehicles and personnel.
</li><li>Assist in managing the budget for the delivery operations.
</li><li>Oversee the maintenance and management of delivery vehicles and equipment.
</li><li>Ensure adequate staffing levels to meet delivery demands, and ensure accurate staff allocations accordingly.
</li></ul>Customer
<ul><li>Address and resolve customer complaints and delivery-related issues promptly and effectively.
</li><li>Maintain strong communication with customers to provide updates on delivery status and handle inquiries.
</li><li>Gather and analyze customer feedback to identify areas for service improvement.
</li><li>Consistently achieve and exceed the delivery services network targets.
</li><li>Work closely with other departments, such as Customer Service, Sales, and Warehouse, to ensure coordinated operations.
</li><li>Participate in cross-functional meetings to discuss and resolve operational challenges.
</li><li>Support the Operations Manager in implementing company-wide initiatives and strategies.
</li></ul>Process
<ul><li>Supervise delivery personnel, including drivers and courier dispatchers, ensuring adherence to operational guidelines.
</li><li>Organize and provide training and support to new and existing delivery staff.
</li><li>Conduct regular performance reviews and provide feedback to team members.
</li><li>Prepare and submit regular reports on delivery performance, operational issues, and team activities.
</li><li>Maintain detailed records of deliveries, including route information, delivery times, and any incidents.
</li><li>Assist the Operations Manager in analyzing data to inform strategic decisions.
</li></ul>Innovation
<ul><li>Ensure compliance with all relevant safety regulations and company policies.
</li><li>Conduct regular safety training and briefings for delivery personnel.
</li><li>Maintain accurate records of incidents, accidents, and compliance issues.
</li></ul>Selection Criteria:
<ul><li>Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
</li><li>Minimum of 3-5 years of experience in logistics or delivery operations.
</li><li>Strong leadership and team management skills.
</li><li>Excellent problem-solving and organizational abilities.
</li><li>Proficiency in logistics software and technology.
</li><li>Strong communication and interpersonal skills.
</li><li>Ability to work in a fast-paced, dynamic environment.
</li><li>Valid UAE driving license.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Assistant Operations Manager-Delivery

<div>We are currently recruiting for an Assistant Operations Manager to join our Manpower Solutions team in our HQ, located in DAFZA, Dubai Airport Free Zone.
Scope :
The Assistant Operations Manager is responsible for supporting the smooth and efficient operation of Hospitality contracts and accounts in coordination with site supervisors, administrative support and the Account Manager.
Responsibilities:
Financial
<ul><li>Oversee all daily deployments of staff to assigned contracts.
</li><li>Responsible for the timely and accurate submission of monthly Time &amp; Attendance.
</li></ul>Customer
<ul><li>Key point of contact with client site teams for all operational matters.
</li><li>Develop strong relationships with client POC to facilitate the growth of contracts.
</li><li>Management of internal teams such as demand planning, Billing, and payroll to ensure a smooth and efficient workflow process.
</li><li>Develop a strong and trusted relationship with employees through daily interaction assisting to resolve simple queries and concerns raised.
</li></ul>Process
<ul><li>Manage and optimize current workflow process across multiple lines of service, Transport, HR, Deployments and accommodation to ensure operational targets are achieved.
</li><li>Identify areas of improvement to enhance efficiencies and processes across the business unit.
</li><li>Oversee the onboarding of all newly recruited staff to ensure a smooth hiring and deployment process.
</li></ul>Innovation
<ul><li>Identify areas where repetitive tasks can be automated.
</li><li>Reduce the amount of manual data and identify automated processes where possible.
</li></ul>Selection Criteria
<ul><li>3-4 years&rsquo; experience in an outsourcing company or similar large-scale workforce.
</li><li>UAE driving license.
</li><li>Proficient in Computer and reporting skills.
</li><li>Fluency in English.
</li><li>Conflict resolution skills.
</li><li>Able to work flexible shift times to suit operational/client requirements.</li></ul></div>
 About Us: Offering flexible solutions for all the UAE&rsquo;s staffing needs since 2001, Transguard Group is the region&rsquo;s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region&rsquo;s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they&rsquo;re needed.

Assistant Operations Manager-Manpower Services

Dream World Resort  & Golf Course

Job Title: Assistant Manager &ndash; Main GatesLocation: Dreamworld Resort, Hotel &amp; Golf Course Gulshan-e-Maymar, Sector R, KarachiJob Description:Dreamworld Resort is hiring an Assistant Manager for Main Gates. We need a smart, confident, and strong personality male candidate who can handle guests and manage gate operations professionally.Responsibilities:<ul><li>Manage all main gate operations</li><li>Deal with guests in a polite and professional way.</li><li>Supervise gate staff and security team</li><li>Maintain daily records and reports</li><li>Handle visitor entry and exit system</li><li>Report to higher management</li></ul>Requirements:<ul><li>Male candidate</li><li>Minimum 6+ years of relevant experience</li><li>Experience in hotels, banks, or reception/customer service jobs</li><li>Good personality and communication skills</li><li>Must know how to use computer (especially MS Excel)</li><li>Must know guest dealing and complaint handling</li><li>Preferably living in Gulshan-e-Maymar or nearby area</li><li>Responsible and well-disciplined</li><li>Army retired person or civilian with the relevant background are warmly encouraged to apply.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Where are you currently living? share complete address or area name</li></ul>Experience:<ul><li>Managing gates, handling customers and guest: 6 years (Required)</li><li>hotel, reception and guest security: 6 years (Required)</li></ul>Work Location: In person

Assistant Manager Main Gates

Pinnacle Business Solutions

Job DescriptionPosition: Supervisor / Assistant Manager &ndash; OperationsLocation: Fortune tower Shahra FaisalDepartment: OperationsReporting To: Director OperationsJob SummaryDynamic and experienced Supervisor / Assistant Manager &ndash; Operations with a strong call center background to oversee daily operational activities and ensure seamless coordination with regional and international offices.The ideal candidate must have experience managing on-site and remote teams, maintaining virtual connectivity, and ensuring operational efficiency across multiple locations.Key Responsibilities<ul><li>Supervise and manage daily floor operations.</li><li>Monitor team performance, KPIs, SLAs, and productivity metrics.</li><li>Ensure smooth virtual coordination with other domestic and international offices.</li><li>Manage remote teams and ensure consistent communication and workflow alignment.</li><li>Conduct regular team meetings (physical and virtual).</li><li>Identify operational gaps and implement process improvements.</li><li>Prepare operational reports and share performance updates with management.</li><li>Handle escalations and ensure timely resolution of issues.</li><li>Ensure adherence to company policies and compliance standards.</li><li>Support workforce planning and shift management.</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree (Business Administration or relevant field preferred).</li><li>Minimum 3&ndash;6 years of experience in call center operations and with handling multiple teams international remotely - virtual collaboration.</li><li>At least 1&ndash;2 years in a supervisory or assistant managerial role.</li><li>Strong understanding of remote team management and virtual collaboration tools.</li><li>Experience in handling cross-location coordination is mandatory.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul>Technical Skills<ul><li>Proficiency in MS Office, specialist in Report Generation (Excel, Word, PowerPoint).</li><li>Familiarity with CRM systems.</li><li>Experience with virtual communication platforms (Zoom, Microsoft Teams, etc.).</li></ul>Preferred Attributes<ul><li>Strong analytical and reporting skills.</li><li>Ability to work in a fast-paced environment.</li><li>Excellent interpersonal and coordination skills.</li><li>Ability to manage multiple teams and time zones effectively.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs170,000.00 per monthWork Location: In person

Supervisor / Asst Manager Operations

Human Capital HR Solutions

Assistant Manager &ndash; IT InfrastructureHuman Capital HR Solutions is hiring a technically strong and proactive Assistant Manager &ndash; IT Infrastructure for a prestigious client in the Frozen Food Manufacturing Sector.Industry: Frozen Food ManufacturingLocation: Head Office &ndash; KarachiQualification: BSc / MSc in Computer Science, IT, or related field; CCNA, MCSE, or equivalent certifications are a plusExperience: 4&ndash;7 years in IT Infrastructure management, preferably in manufacturing or FMCGCandidate Profile:<ul><li>Hands-on experience managing enterprise IT infrastructure across head office and plant locations</li><li>Strong knowledge of networking, virtualization, cloud solutions, and cybersecurity</li><li>Proven ability to ensure system reliability, data security, and seamless business operations</li><li>Strong problem-solving, coordination, and team management skills</li><li>Experience supporting ERP systems and digital transformation initiatives</li></ul>Key Responsibilities:<ul><li>Manage and maintain network infrastructure, servers, storage systems, and enterprise applications</li><li>Ensure high availability, performance, and security of IT systems</li><li>Oversee LAN/WAN connectivity, firewalls, VPNs, and cybersecurity protocols</li><li>Administer Windows/Linux servers, Active Directory, backups, and disaster recovery planning</li><li>Support and optimize ERP and other business-critical software</li><li>Coordinate with vendors for hardware procurement, system upgrades, and IT support services</li><li>Implement IT policies, compliance standards, and data protection measures</li><li>Monitor system performance and troubleshoot technical issues promptly</li><li>Support digital transformation initiatives and infrastructure scalability</li></ul>Compensation: Market CompetitiveHow to Apply:Apply at: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: Mention &ldquo;Assistant Manager &ndash; IT Infrastructure &ndash; Karachi&rdquo;Follow our social accounts for the latest job opportunities:<ul><li>Instagram: https://www.instagram.com/humancapitalhrsolutions/</li><li>LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li><li>Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – IT Infrastructure

The Home Depot

<div>Position Purpose:
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li><li>
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.</li><li>
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Store Manager</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul>
Physical Requirements:<ul><li>
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
3</li></ul> 
Minimum Leadership Experience:<ul><li>
2 + years of leadership experience</li></ul> 
Preferred Leadership Experience:<ul><li>
3 + years of leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Resourceful</li></ul></div>

Assistant Store Manager - Operations

<div>Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM&rsquo;s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink</li><li>
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times</li><li>
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Store Manager</li><li>
This Position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:
<ul><li>3</li></ul> 
Minimum Leadership Experience:
<ul><li>3</li></ul> 
Preferred Leadership Experience:
<ul><li>3</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Resourcefulness</li></ul></div>

Assistant Store Manager - Night Operations

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