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assistant manager quality

Interview Kickstart

<div>
 
 
 Role Overview:
 
 
 
 As a QA Assistant Manager, you&rsquo;ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting across our tools. This is a high-impact role that directly influences our sales performance and customer experience.
 
 
 
 
 
 
 Job Description
 
 
 
 We&rsquo;re looking for a detail-oriented and analytical QA Assistant Manager to join our Sales Operations team at Interview Kickstart. This is an in-office role based in Bengaluru. In this role, you'll be responsible for auditing sales calls, ensuring the accuracy of deal tracking, and maintaining data integrity across CRM and sales systems like HubSpot and Uplevel. If you have a keen eye for detail, a deep understanding of sales processes, and a passion for improving operational efficiency, we&rsquo;d love to meet you
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Listen to and evaluate recorded sales calls to ensure adherence to scripts, compliance, and best practices
 
 
 ● Identify trends, training gaps, and areas for process improvement based on call reviews
 
 
 ● Ensure all deals are accurately tracked from opportunity to closure
 
 
 ● Validate and reconcile revenue data to support accurate forecasting and reporting
 
 
 ● Collaborate with sales leadership to ensure visibility and accuracy of pipeline metrics
 
 
 ● Maintain clean, accurate, and up-to-date records in HubSpot and Uplevel
 
 
 ● Work cross-functionally with Sales, Sales Training, and RevOps to enforce data hygiene practices
 
 
 ● Document QA procedures and help build a scalable framework for future audits
 
 
 ● Provide feedback and support in optimizing sales workflows and CRM automations ● Generate regular QA reports and summaries for internal stakeholders
 
 
 
 
 
 
 Requirements:
 
 
 
 ● 3+ years of experience in Sales QA
 
 
 ● Excellent listening, analytical, and documentation skills
 
 
 ● High attention to detail and ability to work independently with minimal supervision
 
 
 ● Strong communication skills and ability to deliver constructive feedback
 
 
 ● Experience working with cross-functional teams and supporting a fast-paced sales environment.
 
 
 
 
 
 Good to have: Strong familiarity with CRM tools like HubSpot; knowledge of Uplevel is a plus
 
</div>

Assistant Manager Quality

Swiggy

<div>
 
 
 Role :
 
 Assistant Manager - Partnerships (
 
 CREW
 
 )
 
 
 
 
 
 
 Ways of Working :
 
 Employees will work from the office all 5 days in a week.
 
 
 
 
 
 
 About Swiggy
 
 
 
 Swiggy is India&rsquo;s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
 
 
 From starting out as a hyperlocal food delivery service in 2014, to becoming India&rsquo;s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
 
 
 
 
 
 
 About Crew :
 
 
 
 
 CREW
 
 is a premium personal assistant service designed to save customers time, money, and effort.
 
 
 
 
 
 Tailored to meet the demands of busy professionals, CREW offers a comprehensive range of
 
 
 services to simplify their lives and enhance their experiences:
 
 <ul>
 <li>
 For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations.
 </li>
 <li>
 Dining services include securing reservations at top restaurants, organizing private dining experiences, and curating menus for special occasions.
 </li>
 <li>
 Our gifting solutions ensure thoughtful presents for any event, from sourcing unique items to arranging personalized packaging and delivery.
 </li>
 <li>
 CREW also simplifies mobility by coordinating chauffeurs, vehicle rentals, or transport solutions.
 </li>
 </ul>
 
 
 
 
 Additionally, we assist with event planning, wellness services, and daily errands, delivering seamless support for every aspect of your lifestyle.
 
 
 
 
 
 By streamlining customers&rsquo; daily tasks and taking care of the details, CREW ensures that they can focus on what truly matters, whether it&rsquo;s work, family, or personal goals. With a commitment to efficiency, reliability, and personalized solutions, CREW empowers customers to live smarter, achieve more, and reclaim their time.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a street-smart and dynamic Assistant Manager - Partnerships to drive strategic alliances and partnerships, based in Bangalore but looking at the whole South India market. The ideal candidate must have a strong network, and prior experience in hyperlocal partnerships, preferably within the Assistance/Concierge, lifestyle, retail, hospitality, or restaurant industry.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Identify, negotiate, and establish hyperlocal partnerships with key brands, Businesses, and Service providers/vendors in South India.
 </li>
 <li>
 Develop and execute strategic partnership plans to enhance brand visibility and customer engagement.
 </li>
 <li>
 Build and maintain strong relationships with stakeholders to ensure long-term collaboration.
 </li>
 <li>
 Conduct market research to identify trends, competition, and potential partnership opportunities.
 </li>
 <li>
 Collaborate with internal teams (marketing &amp; operations) to maximize the impact of partnerships.
 </li>
 <li>
 Monitor partnership performance, track key metrics, and provide data-driven insights for optimization.
 </li>
 <li>
 Work closely with local businesses, community groups, and influencers to create impactful hyperlocal campaigns.
 </li>
 <li>
 Stay updated on industry trends and competitor activities to refine partnership strategies.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Must be based in Bangalore and have a strong understanding of the hyperlocal ecosystem of South India
 </li>
 <li>
 3+ years of experience in managing hyperlocal partnerships, preferably in the Assistance/Concierge, lifestyle, retail, hospitality, or restaurant industry.
 </li>
 <li>
 Proven ability to identify and close high-impact partnerships.
 </li>
 <li>
 Excellent negotiation, communication, and relationship management skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities to measure and optimize partnership outcomes.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment with minimal supervision.
 </li>
 <li>
 A proactive, result-oriented, and street-smart approach to business development.
 </li>
 </ul>
 
 
 
 
 If you are passionate about building hyperlocal partnerships and have an entrepreneurial mindset, we&rsquo;d love to hear from you!
 
 
 
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law.
 
</div>

Assistant Manager - Partnerships (Hyperlocal)

PayU

<div>
 PAYU PAYMENTS PRIVATE LIMITED
 
 Role: Assistant Manager - Growth Marketing
 
 
 
 
 Location: Bangalore/Gurgaon/Mumbai
 
 
 
 
 About The Team
 
 
 
 PayU Finance is the credit and lending arm of the PayU brand (a wholly-owned subsidiary of the Prosus group, previously Naspers group) headquartered in Amsterdam, Netherlands. PayU Finance India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Finance provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI, and express loans.
 
 
 PayU Finance operates under two brands - LazyPay and PaySense, with a focus on Buy Now Pay Later and personal loan products.
 
 
 
 About the Role: CRM Assistant Manager
 
 
 
 <ul>
 <li>
 Plan and execute all marketing campaigns across existing channels.
 </li>
 <li>
 Increase campaign reach by building process efficiencies, unlocking new reach mediums, and developing a deep understanding of tools to be used.
 </li>
 <li>
 Research new channels, build business cases, and execute campaigns to increase conversions.
 </li>
 <li>
 Review campaign performance, identify opportunity areas, and run campaigns to drive incremental value.
 </li>
 <li>
 Maintain TAT, accuracy, and increase campaign efficiency.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-3 years of experience in growth marketing and campaign execution.
 </li>
 <li>
 Strong work ethic and ownership to drive success metrics and growth for the assigned brand.
 </li>
 <li>
 Understanding of the Indian marketing landscape (i.e., channels, tools, vendors, costs, best practices, etc.).
 </li>
 <li>
 CRM experience at a B2C fintech product start-up (BNPL, Cards, Loans) preferred.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 A positive, get-things-done workplace with an opportunity to influence a brand&rsquo;s growth story in its early stages.
 </li>
 <li>
 A dynamic, constantly evolving space (change is par for the course &ndash; important you are comfortable with this).
 </li>
 <li>
 An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
 </li>
 <li>
 Ability to learn cutting-edge concepts and innovation in an agile start-up environment with a global scale.
 </li>
 <li>
 Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 At PayU, we are a global fintech investor, and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.in | www.lazypay.in | www.paysense.in
 
 
 
 Our Commitment To Building A Diverse And Inclusive Workforce
 
 
 
 As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&amp;I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
</div>

P3 Assistant Manager - Growth Marketing

KPMG India

<div>
 
 
 OVERVIEW
 
 
 
 
 
 
 KPMG entities in India are professional services firm(s). Member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
 
 
 KPMG entities in India offer services to and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the business environment.
 
 
 
 
 
 
 Why Choose KPMG India?
 
 
 <ul>
 <li>
 
 Dynamic Work Environment
 
 : Be a part of an innovative team that values creativity and fresh ideas.👨 💼
 </li>
 <li>
 
 Growth Opportunities
 
 : We provide excellent training, mentorship, and career advancement.📈
 </li>
 <li>
 
 Attractive Benefits
 
 : Competitive salaries, health insurance, and more!🎖️
 </li>
 </ul>
 
 
 
 
 
 Job Title: Consultant/Assistant Manager
 
 
 
 
 
 
 
 📍 Location: Bangalore/Chennai
 
 
 
 
 
 
 
 🕒 Experience: 2 - 7 Years
 
 
 
 
 
 
 
 🛠 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and manage IT General Controls (ITGC) audits across infrastructure, applications, and databases, ensuring timely and high-quality delivery.
 </li>
 <li>
 Review and assess SAP system controls, including user access, segregation of duties (SoD), configuration settings, and automated controls.
 </li>
 <li>
 Supervise and mentor junior team members, providing guidance, feedback, and technical support throughout audit engagements.
 </li>
 <li>
 Liaise directly with clients to understand business processes, IT environments, and control expectations.
 </li>
 <li>
 Translate client requirements into actionable audit plans and ensure alignment with regulatory and internal standards.
 </li>
 <li>
 Identify control gaps and provide practical, risk-based recommendations for remediation.
 </li>
 <li>
 Prepare and present audit findings and reports to client stakeholders and senior management.
 </li>
 <li>
 Ensure compliance with regulatory frameworks such as SOX, ICOFR, ISO standards and internal IT governance policies.
 </li>
 <li>
 Contribute to the development and refinement of ITGC methodologies, templates, and knowledge repositories.
 </li>
 <li>
 Stay abreast of emerging technologies, risks, and audit best practices.
 </li>
 </ul>
 
 
 
 
 
 🎯 Required Skills &amp; Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelors degree in information systems, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;7 years of experience in IT auditing, risk management, or compliance, preferably in a client-facing role.
 </li>
 <li>
 Strong understanding of ITGC domains: access controls, change management, operations, and security.
 </li>
 <li>
 Proven experience in SAP IT control testing (ECC, S/4HANA preferred).
 </li>
 <li>
 Excellent interpersonal and communication skills to manage client relationships and internal teams.
 </li>
 <li>
 Strong project management and organizational abilities.
 </li>
 <li>
 Ability to work independently and manage multiple engagements simultaneously.
 </li>
 </ul>
 
 
 
 
 
 🏅 Preferred Certifications
 
 
 <ul>
 <li>
 Certified Information Systems Auditor (CISA) &ndash; preferred
 </li>
 <li>
 ISO 27001 Lead Auditor or equivalent -preferred
 </li>
 <li>
 SAP GRC or other SAP-related certifications (preferred but not mandatory)
 </li>
 </ul>
 
 
 
 
 
 SELECTION PROCESS
 
 
 
 
 
 <ul>
 <li>
 Candidates should expect 2 - 3 rounds of personal or telephonic interviews to assess fitment and communication skills
 </li>
 <li>
 Good communication skills, analytical and presentation skills are mandatory for the above skill set.
 </li>
 <li>
 Looking for selected candidates to join within 30 to 45 days or an immediate joiner.
 </li>
 </ul>
 
 
 
 
 The opportunity is now! If you are interested in being part of a dynamic team, serving clients and reaching your full potential &ndash; KPMG Advisory Services is for you!
 
 
 
</div>

ITGC - Consultant

Meesho

<div>
 
 About The Team
 
 
 
 You will be joining the Fulfillment and Experience (F&amp;E) team at Meesho, working on enabling Meesho to deliver a world-class experience to our customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&amp;E team is solving industry-defining problems at scale that few startups can offer globally.
 
 
 
 About The Role
 
 
 
 As an Assistant Manager- F&amp;E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Design programs to improve supplier and user experience metrics, driving improvement in NPS or relevant operational metrics
 </li>
 <li>
 Own a key part of experience improvement for one or more of marketplace participants- our entrepreneurs, their customers, or our suppliers
 </li>
 <li>
 Influence product development choices using data and insights which originate from in-depth knowledge of your program
 </li>
 <li>
 Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
 </li>
 <li>
 Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
 </li>
 <li>
 Manage both internal and external stakeholders to drive the success of the programs you own.
 </li>
 <li>
 This role demands strong generalist problem-solving skills and provides opportunities for mobility across various business verticals within the organisation.
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Candidates from premier institutes with 2&ndash;3 years of total work experience are preferred.
 </li>
 <li>
 Prior experience in Fulfilment, 3PL logistics, and end-to-end supply chain operations&mdash;especially within tech-driven startups&mdash;is a strong plus.
 </li>
 <li>
 Demonstrated strength in problem-solving and analytical thinking.
 </li>
 <li>
 Excellent project management skills, with the ability to lead cross-functional teams, manage complex projects, and prioritise high-impact initiatives.
 </li>
 <li>
 Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
 </li>
 <li>
 A data-driven and curious mindset, with a strong instinct for interpreting data patterns.
 </li>
 <li>
 Candidates with SQL experience (basic level) preferred
 </li>
 </ul>
</div>

Assistant Manager - Fulfilment & Experience

Flipkart

<div>
 
 
 About the Role
 
 
 
 
 
 
 Assistant Manager- Central
 
 
 
 <ul>
 <li>
 Manage processes and operations related to Inbound at Dark stores.
 </li>
 <li>
 Ensure tracking of OTA for vehicles from all Supply chains and ensure timely put away at stores to ensure on time availability of stocks to customers
 </li>
 <li>
 Responsible for route planning for all supply chains in co-ordination with Central FC and Dark store teams, optimizing number of inbound vehicles and delivery schedules for all vehicles across supply chains at Dark stores
 </li>
 <li>
 Responsible for planning inbound capacity at Dark stores and co-ordinating with Cluster Managers / Store Managers on seamlessly executing
 </li>
 <li>
 Create process solutions required for seamless operations
 </li>
 <li>
 Own reverse IWIT process and work with IPC / Central Ops - Inventory team to identify opportunities for reversing SNMN inventory to help stores hold the right selection in the right quantities
 </li>
 <li>
 Analyze Flipkart processes against best practices and benchmark against industry.
 </li>
 <li>
 Manage processes and operations related to Inbound losses and reconciliation process at Dark stores.
 </li>
 <li>
 Drive daily reconciliation process and excellence by reducing losses by streamlining / improving processes
 </li>
 <li>
 Ensure Accurate reporting and visibility to city teams
 </li>
 <li>
 Own and manage Liquidation and Disposal process centrally to ensure right processes are deployed and minimize losses
 </li>
 </ul>
 
 
 
 
 
 You are Responsible for
 
 
 
 
 
 <ul>
 <li>
 Manage processes and operations related to Inbound at Dark stores.
 </li>
 <li>
 Ensure tracking of OTA for vehicles from all Supply chains and ensure timely put away at stores to ensure on time availability of stocks to customers
 </li>
 <li>
 Responsible for route planning for all supply chains in co-ordination with Central FC and Dark store teams, optimizing number of inbound vehicles and delivery schedules for all vehicles across supply chains at Dark stores
 </li>
 <li>
 Responsible for planning inbound capacity at Dark stores and co-ordinating with Cluster Managers / Store Managers on seamlessly executing
 </li>
 <li>
 Create process solutions required for seamless operations
 </li>
 <li>
 Own reverse IWIT process and work with IPC / Central Ops - Inventory team to identify opportunities for reversing SNMN inventory to help stores hold the right selection in the right quantities
 </li>
 <li>
 Analyze Flipkart processes against best practices and benchmark against industry.
 </li>
 <li>
 Manage processes and operations related to Inbound losses and reconciliation process at Dark stores.
 </li>
 <li>
 Drive daily reconciliation process and excellence by reducing losses by streamlining / improving processes
 </li>
 <li>
 Ensure Accurate reporting and visibility to city teams
 </li>
 <li>
 Own and manage Liquidation and Disposal process centrally to ensure right processes are deployed and minimize losses
 </li>
 </ul>
 
 
 
 
 
 To succeed in this role &ndash; you should have the following -
 
 
 Mandatory Skills
 
 
 
 Supply Chain, Analytical, Stakeholder Management
 
 
 Ability to take up stretch goals and work with stakeholders and deliver time bound results
 
 
 
</div>

Assistant Manager - Central

KONE

<div>
 
 KONE India is embarking upon an exciting growth phase, and this represents an opportunity for you to join our
 
 Bangalore
 
 KONE India, as
 
 Assistant Manager &ndash; Modernization Sales.
 
 
 
 
 
 
 
 
 What will you be doing?
 
 
 
 
 Customer relationship management
 
 <ul>
 <li>
 &bull; Proactively develops and creates customer relationships in his/her area of responsibility
 </li>
 <li>
 &bull; Is accountable for developing KONE position in his/her customer base or market area
 </li>
 <li>
 &bull; Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
 </li>
 <li>
 &bull; Ensures customer satisfaction and solving complaints with the rest of the KONE team
 </li>
 <li>
 &bull; Documents the customer and contact information, maintains customer data
 </li>
 <li>
 &bull; Promotes asset management plans with customers to support budgeting
 </li>
 </ul>
 
 
 
 
 Sell
 
 <ul>
 <li>
 &bull; Proactively generates opportunities from existing customer base
 </li>
 <li>
 &bull; Collaborates with maintenance team for leads (maintenance technicians)
 </li>
 <li>
 &bull; Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets. Follows up leads from campaigns
 </li>
 <li>
 &bull; Is accountable for finding customer needs and that KONE&rsquo;s solution matches with the needs
 </li>
 <li>
 &bull; Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
 </li>
 <li>
 &bull; Validates that the contents of the contract are in line with the negotiation process outcome
 </li>
 <li>
 &bull; Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date
 </li>
 <li>
 &bull; Responsible for timely and accurate reporting in CRM
 </li>
 <li>
 &bull; Responsible for gathering relevant information about market and competitors from the field
 </li>
 <li>
 &bull; Supports the finance function in money collection.
 </li>
 <li>
 &bull; Is responsible for the account over the entire sell process
 </li>
 <li>
 &bull; Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities)
 </li>
 <li>
 &bull; Is accountable for the project/order until Order Booking
 </li>
 <li>
 &bull; Drives execution of her/his individual sales plan
 </li>
 </ul>
 
 
 
 
 
 
 Are you the one?
 
 
 
 <ul>
 <li>
 Minimum 3+ years&rsquo; experience in Modernization / Retrofit Sales with BE/relevant technical education.
 </li>
 </ul>
 
 
 
 
 
 
 What do we offer?
 
 
 
 <ul>
 <li>
 Career progression opportunities within a global organization.
 </li>
 <li>
 Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
 </li>
 <li>
 Comprehensive learning and development programs covering a wide range of professional skills.
 </li>
 </ul>
 
 
 
 
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on www.kone.com/careers
 
</div>

Assistant Manager- Modernization Sales

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