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AL QANNATI BKC GROUPS OF COMPANIES

About The CompanyWe delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.About The Job<ul><li>Overseeing Business Developers and other development team staff members</li><li>Collaborating with other company executives to identify business opportunities that align with the company&rsquo;s vision</li><li>Developing the budget for the department and allocating funds to new development</li><li>Collecting metrics on expansion activities to evaluate their effectiveness</li><li>Developing proposals or establishing the expectations for proposals developed by other team members</li><li>Preparing and delivering pitches and presentations to potential new clients</li><li>Building relationships with clients and partners and handling escalated situations with those parties</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per month

Assistant Manager Sales

Abercrombie and Fitch Stores

A global retail company is seeking an Assistant Manager in Abu Dhabi. In this multifaceted role, you will drive sales, manage daily operations, and lead a team to deliver exceptional customer service. Ideal candidates will have either a Bachelor's degree or supervisory experience, alongside strong problem-solving and team-building skills. Join us to grow and develop in a supportive, inclusive environment.

Store Leadership Lead: Drive Sales, Develop Talent

Majid Al Futtaim

Business Introduction Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. Job Title Assistant Store Manager Lifestyle Operations Role Summary The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives. Role Profile <ul><li>Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends</li><li>Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times</li><li>Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.</li><li>Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets</li><li>Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale</li><li>Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.</li><li>Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage</li><li>Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.</li></ul> Requirements <ul><li>Diploma - High School Certificate</li><li>Qualification In Retail Related Field Is An Added Advantage</li><li>Minimum 4-5 Years' Industry Experience</li><li>Excellent To Fluent English</li><li>Must Be A Team Player</li><li>Excellent Communication Skills</li></ul> What We Offer <ul><li>At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work from any country in the world for 30 days a year.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul>

Assistant Store Manager - eleventy

Reportage Properties LLC

<div>
 
 
 About Us:
 
 
 
 We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.
 
 
 
 
 
 We are seeking an experienced and motivated Call Center Assistant Manager to support the smooth operation of our Customer Contact team. In this pivotal role, you will assist in overseeing daily call centre activities, ensuring the delivery of prompt, professional, and courteous service to our clients in a fast-paced property development environment. The ideal candidate will be a hands-on leader, dedicated to driving team performance and upholding the highest standards of customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Serve as an escalation point for complex customer inquiries, sensitive complaints, and urgent issues, resolving them with discretion and professionalism.
 </li>
 <li>
 Ensure the team handles all customer interactions&mdash;related to property listings, handovers, and after-sales support&mdash;accurately and effectively.
 </li>
 <li>
 Uphold and enforce company customer service standards and Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 Data Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Ensure the team maintains detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Collaborate closely with Sales, Legal, and Project Management teams to relay accurate information and address customer-related issues promptly.
 </li>
 </ul>
 
 
 Team Leadership &amp; Operational Support:
 
 
 <ul>
 <li>
 Assist in supervising a team of customer service agents, providing guidance, motivation, and support.
 </li>
 <li>
 Support the smooth operation of the contact centre, ensuring adequate coverage and efficient workflow.
 </li>
 <li>
 Help train and onboard new staff members, ensuring they are well-versed in project details, product knowledge, and service expectations.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Performance Management:
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound call quality, providing constructive, real-time feedback to agents.
 </li>
 <li>
 Track and analyze key performance metrics (KPIs) such as call handling time, resolution rates, and customer satisfaction scores.
 </li>
 <li>
 Assist in preparing detailed weekly and monthly performance reports for management.
 </li>
 </ul>
 
 
 Compliance:
 
 
 <ul>
 <li>
 Ensure all team activities and processes comply with company policies and relevant regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Real Estate, or a related field.
 </li>
 <li>
 A minimum of 5 years of experience in a call centre environment, with at least 2 years in a supervisory or assistant manager capacity.
 </li>
 <li>
 Proven experience in the real estate, property development, or a related industry is highly preferred.
 </li>
 <li>
 Strong proficiency in using CRM software and the Microsoft Office Suite (especially Excel).
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Exceptional Communication:
 
 Outstanding verbal and written communication skills.
 </li>
 <li>
 
 Leadership &amp; Interpersonal Skills:
 
 Ability to lead, mentor, and inspire a team with strong conflict resolution abilities.
 </li>
 <li>
 
 Detail-Oriented &amp; Organized:
 
 Meticulous attention to detail and excellent organizational skills.
 </li>
 <li>
 
 Adaptability:
 
 Capable of multitasking and thriving in a dynamic, fast-paced environment.
 </li>
 <li>
 
 Professionalism:
 
 Demonstrates discretion, empathy, and a customer-centric approach in all situations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and commission-based incentives.
 </li>
 <li>
 A dynamic and professional work environment.
 </li>
 <li>
 Career growth opportunities in a leading real estate firm.
 </li>
 </ul>
 
 
 
 
 If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 How to Apply:
 
 
 
 Send your resume to Talent@reportageuae.com "
 
 Call Center Assistant Manager &ndash; Real Estate
 
 ."
 
 
 
</div>

Call Center Team Lead

Global Fluorine Chemical Factory L.L.C

Job Title: Business Assistant (Arabic Native Speaker &ndash; English &amp; Chinese Required)Location: Abu Dhabi, UAEIndustry: Chemical Manufacturing / Industrial OperationsSalary: AED 6,000 &ndash; 8,000 per monthEmployment Type: Full-timeAbout the RoleWe are seeking a proactive and highly organized Business Assistant to support in overseeing daily operations across procurement, supply chain, sales, and government relations. This role is crucial in ensuring smooth communication, documentation flow, and coordination between internal departments, external partners, and government authorities.This position requires a native Arabic speaker with strong English proficiency and good command of Chinese (Mandarin, HSK 5 &amp; above) to support multilingual communication with stakeholders across the UAE, China, and international markets.Key Responsibilities1. Administrative &amp; Executive Support&middot; Assist with department&rsquo;s daily tasks, scheduling, meeting coordination, and documentation management.&middot; Prepare reports, presentations, memos, and translation materials in Arabic, English, and Chinese.&middot; Draft, review, and organize procurement documents, sales files, and contracts.2. Procurement &amp; Supply Chain Coordination&middot; Support communication with vendors, suppliers, and logistics partners.&middot; Assist in preparing RFQs, POs, shipment follow-up, customs documents, and logistics paperwork.&middot; Track deliveries, permits, approvals, and maintain accurate documentation of shipments and ISO tank movements.3. Sales &amp; Commercial Assistance&middot; Help manage customer correspondence, quotation drafting, contract preparation, and invoice follow-up.&middot; Maintain accurate records of client interactions.&middot; Assist with coordination of international shipments and export documentation.4. Government Relations Coordination&middot; Support communication with government departments.&middot; Arrange meetings, prepare letters, follow up on applications, and permits.&middot; Keep updated logs of all regulatory commitments and renewals.5. Multilingual Communication &amp; Translation&middot; Translate documents, emails, contracts, and technical materials between Arabic, English, and Chinese.&middot; Support smooth communication with Chinese suppliers, contractors, and customers.&middot; Facilitate cross-cultural understanding between multinational stakeholders.RequirementsLanguage Skills (Mandatory)&middot; Native Arabic speaker&middot; Excellent command of English (spoken &amp; written)&middot; Ability to communicate in Chinese (Mandarin) &mdash; reading and writing preferredEducation &amp; Experience&middot; Bachelor&rsquo;s degree in Business, Supply Chain, Engineering, Languages, or related field.&middot; Prior experience in industrial, chemical, manufacturing, or logistics sectors is an advantage.&middot; Strong organizational, coordination, and communication skills.&middot; Ability to handle confidential information and work in a fast-paced environment.&middot; Proficiency in MS Office (Word, Excel, PowerPoint).Personal Traits&middot; Detail-oriented, proactive, and reliable.&middot; Strong sense of responsibility and urgency.&middot; Fast learner with the ability to work closely under a senior manager.&middot; Culturally adaptable and comfortable working with multinational teams.What We Offer&middot; Opportunity to work alongside senior leadership in a dynamic industrial environment.&middot; Exposure to procurement, supply chain, sales, and government relations in a high-growth sector.&middot; Professional development and career growth opportunities in a leading UAE chemical manufacturer.&middot; Multicultural work environment with UAE and China cross-industry interactions.How to ApplyInterested candidates are invited to send their updated CV to gfc.recruit@uaegfc.com with the subject line: &ldquo;Application for Business Assistant&quot;Job Types: Full-time, PermanentPay: Up to AED6,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Chineese (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

Business Assistant

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

Apparel Group

<div>
 
 Job Description
 
 
 
 POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop
 
 
 Key Responsibiities
 
 
 <ul>
 <li>
 Receive merchandize and count it physically and electronically in order to ensure accuracy of information
 </li>
 <li>
 Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products
 </li>
 <li>
 Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product
 </li>
 <li>
 Tag the newly arrived stock and / or return the products as per the instruction of senior
 </li>
 <li>
 Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Ensure the highest standards of housekeeping standards
 </li>
 <li>
 Flexible to work for extended hours during the Sale / Festival period
 </li>
 <li>
 Must be physically fit and ability of heavy lifting
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same
 </li>
 <li>
 Check for missing price tags and report the same
 </li>
 <li>
 Ability to heavy lift and minimum of 10 kg weight
 </li>
 <li>
 Assist during Stock Take processes
 </li>
 </ul>
</div>

Stock Coordinator

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