assistant manager workforce operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
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 Own the end-to-end workforce management function for on-ground fulfillment teams
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 Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement
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 Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners
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 Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations
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 Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals
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 Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&amp;L
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 Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently
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 Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes
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 Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality
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 Track and enforce picker attendance and uniform compliance (where applicable)
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 Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners
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 Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in Workforce management (in store or regional scope)
 </li>
 <li>
 2-3 years experience in ecommerce, grocery or retail operations
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 Experience in building internal &amp; external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)
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 <li>
 Personable and empathic approach to ways of working
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 Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution "- Strong collaborator with the ability to build strong relationships with external partners
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 Able to negotiate terms &amp; navigate SLA that suit the overall business
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 Confident in influencing external partners &amp; ensuring that business is sustained with adequate manpower
 </li>
 </ul>
</div>

Assistant Manager Workforce Operations

Howard Lock Consulting Ltd

<div>
 
 Job Title:
 
 Recruitment Manager
 
 
 
 Salary
 
 : up to 4,000 BD per month
 
 
 
 Sector:
 
 Banking
 
 
 
 Role Type:
 
 Permanent
 
 
 
 Location:
 
 Bahrain
 
 
 
 Job Ref:
 
 26027
 
 
 
 
 
 
 
 Please note:
 
 You must be a Bahraini national to be eligible for this role.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 Our consultancy client is seeking an experienced and results-driven Recruitment Manager to lead talent acquisition activities for a reputable banking institution in Bahrain.
 
 
 
 
 
 The successful candidate will be responsible for developing and executing recruitment strategies, managing end-to-end hiring processes, building talent pipelines, and ensuring the bank attracts high-calibre professionals across all business functions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead the full recruitment lifecycle for all banking divisions, including retail, corporate, operations, technology, compliance, and support functions.
 </li>
 <li>
 Develop and implement strategic hiring plans aligned with workforce needs.
 </li>
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 Partner closely with senior leadership and department heads to understand talent requirements.
 </li>
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 Manage sourcing channels, including job portals, social media, agencies, referrals, and direct search.
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 Ensure a strong pipeline of qualified Bahraini and regional talent.
 </li>
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 Oversee candidate screening, interviewing, assessment, offer management, and onboarding coordination.
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 <li>
 Enhance employer branding initiatives to position the bank as an employer of choice.
 </li>
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 Track recruitment KPIs, including time-to-fill, cost-per-hire, quality-of-hire, and retention metrics.
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 Ensure recruitment practices comply with Bahrain labour laws, banking regulations, and internal governance standards.
 </li>
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 Lead and mentor the recruitment team where applicable.
 </li>
 <li>
 Drive diversity, succession planning, and localization initiatives.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge of recruitment strategy and workforce planning.
 </li>
 <li>
 Excellent stakeholder management and influencing skills.
 </li>
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 Strong understanding of the Bahrain labour market and local talent landscape.
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 Experience using ATS and HR systems.
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 <li>
 Strong interviewing and assessment capability.
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 Data-driven with strong reporting and analytics skills.
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 High level of professionalism, confidentiality, and integrity.
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 <li>
 Excellent communication skills in Arabic and English.
 </li>
 </ul>
</div>

Recruitment Manager – Bahrain –  Permanent - up to 4,000 BD per month - Job Ref: 26027

V2X Inc

<div>
 
 Overview
 
 
 
 Assistant Chief of Operations will participate in duties of protecting life and property and safely mitigating/overseeing fire fighting/rescue operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversees fire protection services to ensure adequate, proficient, and prompt response to all fire protection dispatch calls to treat injuries and minimize loss of life and damage to property
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 Oversees structural, crash, confine space rescue procedures and participate in the department&rsquo;s established fire training programs which is designed to provide additional experience in the area of firefighting / rescue operations.
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 Ensures Firefighters proficiently operate fire apparatus and related equipment.
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 Oversees the Cleaning, washing, testing of fire apparatus and other related duties.
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 Complete and submit Fire Protection Response report specified by NFIRS with in required timelines.
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 Will be required to work on Bahraini and US holidays
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 Medical Certification to perform job will be required.
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 In addition to the above, performs other tasks as directed by Supervisor
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 MINIMUM QUALIFICATIONS: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
 </li>
 <ul>
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 Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness, Hazmat Operation, Hazmat Incident Commander, NREMT-Basic, Fire Officer III, Fire Inspector II, Fire Instructor II, NIMS 100, 200, 300, 400, 700, 800.
 </li>
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 Must have the ability to obtain and maintain a Secret security clearance
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 </ul>
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 Experience:
 </li>
 <ul>
 <li>
 At least 3-5 years&rsquo; experience as a Senior Fire Officer.
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 </ul>
 <li>
 Skills:
 </li>
 <ul>
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 Must have excellent communications and cognitive skills to effective handle emergency operations
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 Must possess the following PC skills: Microsoft Office, Word, Excel, Outlook, Power Point, Access
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 Must have good computer skills for daily reporting requirements
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 Must have good interpersonal skills to promote effective team and group dynamics
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 </ul>
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 WORKING ENVIRONMENT: Hazardous and stressful conditions, be able to work long hours, overtime and live among fellow firefighters.
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 PHYSICAL ACTIVITIES: Work may require lifting up to 50 lbs.; stooping; climbing; prolonged standing; prolonged sitting; and working with or in areas where a potential could exist for exposure to the weather. Employee use of Personal Protective Equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. Must comply with OSHA, EPA, Fire Regulations and published Company work rules
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 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

Assistant Fire Chief Operations

Al Zayani Commercial Services S.P.C

CORE RESPONSIBILITIES<ul><li>Operational Leadership: Take full accountability for the Service Center&rsquo;s performance. Direct and oversee all activities to ensure smooth, efficient, and highly profitable operations while maintaining world-class customer satisfaction levels.</li><li>Financial Management &amp; Budgeting: Lead the preparation of yearly departmental budgets. Develop and execute sales forecasts for spare parts and consumables, ensuring the department meets or exceeds its revenue and margin targets.</li><li>Inventory &amp; Supply Chain Oversight: Manage and optimize the inventory lifecycle. Approve all re-ordering of spares and consumables, ensuring a strategic balance between &quot;healthy stock levels&quot; and minimized capital tie-up.</li><li>Contract Management: Oversee the entire lifecycle of Maintenance Contracts for all products. Ensure 100% coverage of machines under contract and drive the timely issuance, renewal, and collection of service agreements.</li><li>Technical Team Management: Lead, mentor, and evaluate the performance of the Assistant Service Manager, Service Engineers, and technicians. Identify training needs to ensure the team remains expert in Ricoh and other represented brands.</li><li>Service Quality Assurance: Establish and monitor Key Performance Indicators (KPIs) such as Response Time, First-Time Fix Rate, and Machine Downtime to ensure service excellence.</li><li>Strategic Compliance: Ensure the entire department operates in strict compliance with company policies, international service standards, and health and safety regulations.</li><li>Key Account Support: Act as the final point of escalation for technical issues or customer grievances, maintaining strong relationships with high-value clients.</li><li>Reporting: Provide comprehensive monthly reports to Senior Management regarding operational efficiency, service profitability, and market trends.</li><li>General Management: Carry out any other strategic assignments as instructed by the Management/Board of Directors.</li></ul>Work Location: In person

Service Manager

JOB DESCRIPTIONDEPARTMENT: OFFICE AUTOMATION DIVISIONJOB TITLE: ASST. SERVICE MANAGERREPORTING TO: SERVICE MANAGER<ul><li>Assisting the Service Manager in running a smooth, efficient and profitable operations of the Service Center to ensure customers satisfaction.</li><li>You will assist in preparing the yearly budgets and sales forecast for spare parts and consumables.</li><li>Re-ordering of spares and consumables, while ensuring healthy stock levels at all times.</li><li>Ensure timely issuing and renewing of Maintenance Contract of all products and that all the machines are covered by maintenance contract.</li><li>Strict compliance with all the company policies and procedures.</li><li>Carry out other assignment as instructed, within the nature of your job, as and when required by the Management.</li><li>Perform the jobs of repairing Ricoh photocopiers and facsimile machines.</li><li>Maintain and service all the photocopiers/ fax machines which are covered under the yearly maintenance contract.</li><li>Support customers on their requirements and installations of photocopiers.</li><li>Provide estimate on repair jobs.</li><li>Coordinate on the order of spare parts for Ricoh photocopiers and fax machines.</li><li>Coordinate in obtaining the yearly maintenance contract for photocopiers and fax machines.</li><li>Support the sales executive on the demonstration of the Ricoh photocopiers and machines.</li><li>Support the customers on the requirements and installation of other brands of facsimile machines in future.</li><li>Prepares and follow up quotation of spare parts, Customers or Third Parties (ie. Stationeries).</li><li>Print, scan and save LPO's and approved quotations on the folder as provided for future reference.</li><li>Assist for contract follow up on renewal of AMC's, Lease contracts, out of warranty machines and call basis 1-2 years.</li><li>Prepare and summarize in excel sheet table the orders for spare parts, consumables and supplies.</li><li>Responsible to place urgent orders of spare parts by air (Note: consolidate or combine urgent orders to minimize the shipping cost).</li><li>Coordinate, inform and provide the summary data of items to be ordered to accounts before placing the orders.</li><li>Provide the summary of consumables with the corresponding LPO's or quotations approval to order by an Accounts department responsible to place the order in the portal.</li><li>Responsible for sea reordering of spare parts, consumables and supplies (Note: Check the Roadmap for Air-Sea Consignment for Consumables and PM Parts).</li><li>Responsible to coordinate with RICOH on issues regarding technical and other matters as required.</li><li>Assist on technical issues in the field and workshop.</li><li>Work closely with the Service Department concerning department issues.</li><li>Act as Assistant Technical Manager.</li><li>To assist the Asst. Technical Manager for job scheduling and to update history cards, modification bulletins and field problem reports.</li><li>To report immediately to the Asst. Technical Manager those clients using duplicate toners and consumables and also to monitor the technician's routine service report with proper counter reading.</li><li>To train the Engineering staff about @remote and to monitor trade-in machines that enter in the Engineering department.</li><li>To report to the service dept. any client's requirement for new machines and to update them of AZCS line of models.</li></ul>31. Train on other tasks in AZCS as directed by management.32. Perform other related tasks as assigned by your direct supervisor from time to time.The Company reserves the right to transfer you to a job of a similar nature within the scope of its activities.Work Location: In person

ASST. SERVICE MANAGER

Delivery Point Logistic Services

Delivery Point Logistics Services is seeking an experienced Payroll Specialist to join our team.1. Role PurposeThe Payroll Specialist is responsible for managing and executing accurate payroll processes for all Delivery Point employees. This role ensures compliance with labor laws, company policies, and financial regulations while supporting operational efficiency and employee satisfaction.2. Key Responsibilities<ul><li>Payroll Processing:</li><li>Collect, verify, and process employee attendance and overtime records.</li><li>Calculate salaries, allowances, deductions, and benefits accurately.</li><li>Ensure timely salary disbursement in line with company schedules.</li><li>Compliance &amp; Documentation:</li><li>Maintain payroll records in compliance with Bahrain labor law and company policies.</li><li>Prepare reports for statutory requirements (e.g., social insurance, tax filings).</li><li>Support audits and provide payroll-related documentation when required.</li><li>Employee Support:</li><li>Respond to employee inquiries regarding salary, deductions, and benefits.</li><li>Provide clear explanations of payroll policies and resolve discrepancies.</li><li>Share monthly pay slips to the employees.</li><li>System &amp; Process Improvement:</li><li>Recommend improvements to payroll processes for efficiency and accuracy.</li><li>Collaborate with HR, Operations, Finance to align payroll with workforce planning.</li></ul>3. Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, HR, or related field.</li><li>Proven experience in payroll administration (preferably in logistics or similar industries).</li><li>Strong knowledge of Bahrain labor law and payroll compliance requirements.</li><li>Proficiency in payroll software, Excel, and HRIS systems.</li><li>High attention to detail, confidentiality, and accuracy.</li><li>Strong communication skills in English and Arabic.</li></ul>4. Personality &amp; Behavioral Traits<ul><li>Integrity and confidentiality in handling sensitive employee data.</li><li>Analytical mindset with problem-solving skills.</li><li>Ability to work under pressure and meet strict deadlines.</li><li>Collaborative and supportive attitude toward HR and operations teams.</li></ul>5. Performance Indicators (KPIs)<ul><li>Accuracy of payroll processing (error-free salary disbursement).</li><li>Timeliness of payroll completion and reporting.</li><li>Compliance with statutory and company requirements.</li><li>Employee satisfaction with payroll services.</li></ul>Interested candidates are invited to submit their CVs and the related team will contact you accordingly.Pay: BD500.000 - BD600.000 per monthWork Location: In person

Payroll Specialist

nineDots.io

<div>
 
 
 IT Project Manager
 
 
 
 
 
 
 Join an established insurance organisation where technology delivery directly impacts business performance, customer experience, and regulatory compliance.
 
 
 
 
 
 This is a hands-on Project Manager role within the IT function, focused on delivering critical initiatives across the business. If you enjoy structure, accountability, and driving projects from idea through to implementation, this is a strong platform to grow your impact.
 
 
 
 
 
 
 The Role:
 
 
 
 As Project Manager, you&rsquo;ll take ownership of projects from conception to completion. You&rsquo;ll work closely with business users, IT teams, and external vendors to ensure delivery is on time, within scope, and within budget.
 
 
 
 
 
 You&rsquo;ll sit within the IT Project Management function, reporting to the Assistant Manager, and play a key role in coordinating cross-functional initiatives across the organisation.
 
 
 
 
 
 This role suits someone who is organised, proactive, and comfortable operating in a structured, regulated environment.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Developing detailed project plans, defining scope, timelines, deliverables, and resource allocation.
 
 
 &bull; Leading cross-functional teams to ensure smooth collaboration and clear accountability.
 
 
 &bull; Engaging stakeholders across departments to gather requirements and manage expectations.
 
 
 &bull; Identifying risks early and implementing mitigation strategies to avoid delays or cost overruns.
 
 
 &bull; Monitoring project performance and ensuring deliverables meet defined quality standards.
 
 
 &bull; Preparing and presenting status updates to senior management and key stakeholders.
 
 
 &bull; Working with vendors and external service providers to ensure successful implementation.
 
 
 &bull; Reviewing completed projects to identify lessons learned and improve internal processes.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; Bachelor&rsquo;s degree in IT, Project Management, or a related field.
 
 
 &bull; 3&ndash;5 years of experience managing IT or technology-related projects.
 
 
 &bull; Experience within the insurance sector is strongly preferred.
 
 
 &bull; Strong understanding of Agile and Waterfall methodologies.
 
 
 &bull; Hands-on experience with tools such as MS Project, Jira, or similar platforms.
 
 
 &bull; Confident stakeholder management skills across technical and non-technical teams.
 
 
 &bull; Strong organisational skills and the ability to manage multiple workstreams simultaneously.
 
 
 &bull; PMP or equivalent certification is an advantage.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A stable and structured environment within a well-established organisation.
 
 
 &bull; Exposure to cross-department initiatives with real business impact.
 
 
 &bull; The opportunity to strengthen your project leadership capability within a regulated sector.
 
 
 &bull; A clear reporting line and defined project governance framework.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re currently managing IT projects and looking to take ownership in a structured insurance environment, this could be the right move.
 
 
 
 
 
 Send your CV or get in touch in confidence to learn more.
 
 
 
 
 
 nineDots is Bahrain's only specialist technology &amp; outsourcing recruitment agency advertising this role on behalf of our client.
 
</div>

IT Project Manager

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