assistant operations manager

Laundryman

About the RoleWe are seeking an experienced and results-driven Assistant Operations Manager to oversee the end-to-end operations of our growing laundry and shoe care company. The successful candidate will be responsible for managing drivers, vendors, customer service, fleet, logistics, and business development, ensuring seamless operations and exceptional customer experiences.Key ResponsibilitiesTeam &amp; Driver Management<ul><li>Supervise all company drivers, ensuring professionalism, punctuality, and adherence to company standards.</li><li>Manage scheduling and route planning for efficiency.</li><li>Conduct driver training on safety, service, and customer care.</li><li>Ensure vehicles are clean, fuelled, and ready for daily operations.</li></ul>Fleet Management<ul><li>Oversee maintenance and operational readiness of the company&rsquo;s vehicle fleet.</li><li>Coordinate regular servicing, inspections, and repairs.</li><li>Ensure vehicle documents, insurance, and registration are always valid.</li></ul>Vendor &amp; Quality Control<ul><li>Manage relationships with dry-cleaning factories, shoe repair providers, and other vendors.</li><li>Monitor service quality daily and resolve disputes with clients or vendors.</li><li>Implement and audit SOPs to ensure consistent quality.</li><li>Track client items carefully from collection to return.</li></ul>Payments &amp; Timely Service<ul><li>Ensure on-time collection and processing of client payments.</li><li>Monitor driver schedules for timely collections and deliveries.</li><li>Maintain accountability of all transactions in the company system.</li><li>Apply corrective measures for repeated delays.</li></ul>Customer Service &amp; Support<ul><li>Oversee client communication via customer support systems (e.g., Zendesk).</li><li>Ensure professional, courteous, and timely responses to inquiries.</li><li>Investigate complaints, resolve issues, and implement service recovery strategies.</li><li>Monitor KPIs such as resolution time and customer satisfaction scores.</li></ul>Supplies &amp; Logistics<ul><li>Manage procurement and stock of operational supplies (bags, hangers, stickers, consumables).</li><li>Negotiate with suppliers for cost efficiency while maintaining quality.</li></ul>Sales &amp; Partnership Management<ul><li>Build and manage B2B partnerships with hotels, residences, offices, gyms, and holiday homes.</li><li>Develop and grow corporate accounts for bulk/recurring services.</li><li>Negotiate and secure exclusive partnership agreements.</li><li>Collaborate with marketing to create B2B packages and loyalty programs.</li></ul>Marketing &amp; Outreach<ul><li>Identify and manage advertising channels across hotels, communities, and digital platforms.</li><li>Coordinate with marketing teams on campaigns, promotions, and events.</li><li>Develop brand collaborations, community activations, and referral campaigns.</li><li>Track ROI on marketing initiatives and adjust strategy.</li></ul>Business Operations &amp; Strategy<ul><li>Oversee daily operations across all departments (drivers, vendors, logistics, customer service).</li><li>Implement KPIs for efficiency and customer satisfaction.</li><li>Prepare and present operational reports to senior management.</li><li>Drive process improvements and ensure compliance with company policies and local regulations.</li><li>Support HR with recruitment, training, and performance reviews.</li></ul>Growth &amp; Innovation<ul><li>Identify new revenue streams (e.g., premium services, express delivery, subscription models).</li><li>Develop loyalty and referral programs to increase retention.</li><li>Analyse competitor activity and market trends.</li><li>Collaborate with the tech team to enhance app/system features.</li><li>Lead pilot projects for new services and expansion opportunities.</li></ul>Requirements<ul><li>Proven experience as an Operations Manager, ideally in logistics, hospitality, or service industries.</li><li>Strong leadership and team management skills.</li><li>Excellent organisational and problem-solving abilities.</li><li>Strong vendor management and negotiation skills.</li><li>Proficiency with customer service platforms (e.g., Zendesk) and operational systems.</li><li>Ability to manage budgets, reporting, and performance KPIs.</li><li>Strong communication and interpersonal skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Operations, or a related field preferred.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional growth in a fast-expanding company.</li><li>Dynamic work environment with a supportive leadership team.</li><li>Exposure to both B2C and B2B markets with room to innovate and shape company strategy.</li></ul>How to Apply: Please submit your CV along with a cover letter outlining your relevant experience and why you are the right fit for this role.Job Type: Full-time

Assistant Operations Manager

Lennox International

<div>What Drives Success:
<div>
The Assistant Operations Manager plays a critical role in the day-to-day,operations of the Factory Distribution Center. Reporting to the FDC Manager, this leader oversees four shift supervisors and ensures seamless execution of inbound and outbound logistics, safety compliance, and operational excellence across multiple shifts.</div><div></div><div> 
Duties include but are not limited to:</div> 
<div></div><ul><li>
Coordinates inbound and outbound activities to maintain optimal product actions.</li><li>
Identifies and implements continuous improvement initiatives to flow and inventory accuracy.</li><li>
Champions a safety-first culture by enforcing OSHA standards and internal safety policies.</li><li>
Conducts regular safety audits and collaborates with supervisors to implement corrective enhance operational efficiency.</li><li>
Standardizes processes across shifts to,ensure consistency and reduce variability.</li><li>
Monitors inventory levels and collaborates with inventory control teams to resolve discrepancies.</li><li>
Mentors and develops supervisors to build leadership capabilities and foster a high-performance culture.</li><li>
Facilitates cross-training and succession planning to ensure operational resilience.</li><li>
Ensures proper use and maintenance of warehouse equipment and machinery.</li></ul>
What We Are Looking For:
<ul><li>Bachelor&rsquo;s degree or equivalent experience in logistics, supply chain or related field.</li><li>
Minimum of 8 years of experience in warehouse or distribution center operations.</li><li>
Proven ability to lead multi-shift operations in a high-volume, fast-paced environment.</li><li>
Strong understanding of inbound/outbound logistics, safety protocols, and inventory management.</li><li>
Experience with Lean or Six Sigma methodologies preferred.</li><li>
Excellent communication, leadership, and problem-solving skills.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); WMS experience a plus.</li></ul>
What We Offer:
<div>
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $73,000 - $91,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company&rsquo;s applicable plan. Employees in this role are not eligible for overtime.</div><div></div><div> 
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.</div><div></div><div> 
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.</div><div></div><div> 
Our Culture: At Lennox, our Core Values of Integrity, Respect &amp; Excellence are ingrained in the fabric of the organization. They define our culture &ndash; which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member&rsquo;s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you&rsquo;ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!</div><div></div><div> 
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.</div></div>

Parsons Corporation

<div>
 In a world of possibilities, pursue one with endless opportunities. Imagine Next!
 
 
 When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
 
 
 
 Job Description
 
 
 
 Parsons is looking for an amazingly talented
 
 Assistant Operations Manager
 
 to join our team to oversee and manage the operational aspects of a major infrastructure engagement based in Riyadh, Saudi Arabia.
 
 
 The ideal candidate will have experience in supporting operations management, preferably within the infrastructure or construction sectors, and a strong understanding of the Saudi Arabian business environment.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Support and deliver internal day-to-day operations to ensure the project runs smoothly and efficiently.
 </li>
 <li>
 Develop and implement operational policies and procedures.
 </li>
 <li>
 Supports the management of sub-consultant contracts and internal procurement procedures.
 </li>
 <li>
 Team Coordination: Lead aspects of, and coordinate project teams with finance and human resources.
 </li>
 <li>
 Facilitate communication and collaboration among team members and stakeholders.
 </li>
 <li>
 Ensure compliance with local laws, regulations, and industry standards.
 </li>
 <li>
 Maintain up-to-date knowledge of regulatory changes and their impact on operations.
 </li>
 <li>
 Oversee internal project budgeting, forecasting, and financial reporting.
 </li>
 <li>
 Monitor project expenditures and optimize resource allocation.
 </li>
 <li>
 Work with the finance team to ensure financial goals are met.
 </li>
 <li>
 Identify areas for process improvement and implement best practices.
 </li>
 <li>
 Foster a culture of continuous improvement within the team.
 </li>
 <li>
 Build and maintain strong relationships with clients, partners, and local authorities.
 </li>
 <li>
 Address and resolve any issues or concerns raised by stakeholders.
 
 
 
 </li>
 </ul>
 
 What Desired Skills You'll Bring
 
 
 
 <ul>
 <li>
 BSc. or MSc. Degree in a relevant subject is preferred.
 </li>
 <li>
 At least 10 years' experience in similar positions (HR, Finance, Operations).
 </li>
 <li>
 Strong understanding of the Saudi Arabian business landscape and regulatory environment.
 </li>
 <li>
 Excellent leadership and team management skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously.
 </li>
 <li>
 Fluency in English is required; knowledge of Arabic is a plus.
 
 
 
 </li>
 </ul>
 Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
 
 
 We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
 
 
 Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
</div>

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
Parsons is looking for an amazingly talented Assistant Operations Manager to join our team to oversee and manage the operational aspects of a major infrastructure engagement based in Riyadh, Saudi Arabia.
The ideal candidate will have experience in supporting operations management, preferably within the infrastructure or construction sectors, and a strong understanding of the Saudi Arabian business environment.
What You'll Be Doing:
<ul><li>Support and deliver internal day-to-day operations to ensure the project runs smoothly and efficiently.
</li><li>Develop and implement operational policies and procedures.
</li><li>Supports the management of sub-consultant contracts and internal procurement procedures.
</li><li>Team Coordination: Lead aspects of, and coordinate project teams with finance and human resources.
</li><li>Facilitate communication and collaboration among team members and stakeholders.
</li><li>Ensure compliance with local laws, regulations, and industry standards.
</li><li>Maintain up-to-date knowledge of regulatory changes and their impact on operations.
</li><li>Oversee internal project budgeting, forecasting, and financial reporting.
</li><li>Monitor project expenditures and optimize resource allocation.
</li><li>Work with the finance team to ensure financial goals are met.
</li><li>Identify areas for process improvement and implement best practices.
</li><li>Foster a culture of continuous improvement within the team.
</li><li>Build and maintain strong relationships with clients, partners, and local authorities.
</li><li>Address and resolve any issues or concerns raised by stakeholders.
</li></ul>What Desired Skills You'll Bring:
<ul><li>BSc. or MSc. Degree in a relevant subject is preferred.
</li><li>At least 10 years' experience in similar positions (HR, Finance, Operations).
</li><li>Strong understanding of the Saudi Arabian business landscape and regulatory environment.
</li><li>Excellent leadership and team management skills.
</li><li>Strong analytical and problem-solving abilities.
</li><li>Excellent communication and interpersonal skills.
</li><li>Ability to work under pressure and handle multiple tasks simultaneously.
</li><li>Fluency in English is required; knowledge of Arabic is a plus.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Atlantis Resorts

<div>
 ( 16635 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 As an Assistant Operations Manager at Wavehouse, you will be assisting the Restaurant General Manager for overseeing the efficient running and profitability of the department daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee&rsquo;s retention, deliver outstanding guest service and overall customer satisfaction.
 
 
 
 About You
 
 
 
 The ideal candidate will have experience within a family entertainmnet restaurant, with a minimum of 3 to 5 years&rsquo; experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. Atlantis Dubai offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures
 
 
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Operations Manager, Wavehouse

Apparel Group

<div>
 
 
 
 About the Company
 
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 The Control Tower team is responsible for end-to-end supply chain visibility reporting, monitoring, and proactive exception management across the network. The role involves coordinating with internal and external stakeholders, ensuring smooth execution of orders, and driving improvements in service levels, cost efficiency, and customer experience.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and manage daily supply chain operations through the Control Tower dashboard or manual reporting, ensuring real-time visibility of shipments, inventory, and fulfillment.
 </li>
 <li>
 Identify, escalate, and resolve exceptions across inbound, outbound, cross-border, and last-mile operations.
 </li>
 <li>
 Act as the central point of contact between warehouses, logistics partners, customer service, and commercial teams.
 </li>
 <li>
 Analyze data to identify trends, risks, and improvement opportunities in service levels and operational KPIs.
 </li>
 <li>
 Develop and maintain standard operating procedures (SOPs) for exception handling and escalation management.
 </li>
 <li>
 Provide regular updates, reports, and performance dashboards to management and business stakeholders.
 </li>
 <li>
 Collaborate with technology teams to enhance tracking tools, automation, and system integrations.
 </li>
 <li>
 Drive continuous improvement projects to reduce delays, improve OTIF (On-Time In-Full), and optimize cost-to-serve.
 </li>
 </ul>
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of supply chain, logistics, and transportation processes (inbound, outbound, cross-border, last mile).
 </li>
 <li>
 Analytical and problem-solving skills with advanced experience in MS excel managing large data sets.
 </li>
 <li>
 Ability to work in a fast-paced, high-pressure environment.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Proficiency in MS Excel, Power BI / Tableau, and ERP / WMS / TMS systems.
 </li>
 <li>
 Attention to detail with a proactive, hands-on approach.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or related field (Master&rsquo;s preferred for senior roles).
 </li>
 <li>
 5-7 years of relevant experience in supply chain operations or control tower functions.
 </li>
 <li>
 Experience in e-commerce, FMCG, or retail logistics is a plus.
 </li>
 </ul>
 
 
 
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
 
 
</div>

Abacus

<div>
 
 
 Company Introduction
 
 
 
 Abacus has been at the forefront of delivering innovative business solutions for nearly 35 years, empowering organizations to turn their visions into reality. With a strong emphasis on industry-specific solutions and technology-driven delivery, we are dedicated to helping our clients achieve leadership in their sectors. Our commitment to embracing change with vision, courage, and integrity makes us a trusted partner for our clients.
 
 
 
 
 
 
 Position: Assistant Manager BPO Operations (International)
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 
 Team Leadership and Management
 
 :
 
 
 Lead, motivate, and inspire a team of 100 BPO professionals, fostering a positive work environment, and encouraging individual growth and development.
 
 
 Set performance expectations, provide regular feedback, conduct performance evaluations, and implement appropriate recognition and corrective actions.
 
 
 Ensure effective resource planning, staffing, and allocation to meet client needs and operational requirements.
 
 
 Promote a culture of continuous learning, knowledge sharing, and collaboration within the team.
 
 
 
 
 
 
 Operational Excellence
 
 :
 
 
 Develop and implement strategies, policies, and procedures to optimize operational efficiency and quality standards, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
 
 
 Monitor and analyze operational metrics, identify trends, and implement improvement initiatives to enhance productivity and customer satisfaction.
 
 
 Conduct regular performance reviews and analysis of team performance, identifying areas for improvement and implementing appropriate action plans.
 
 
 Proactively address operational challenges, resolve customer escalations, and ensure timely and effective issue resolution.
 
 
 
 
 
 
 Client Relationship Management
 
 :
 
 
 Collaborate closely with clients to understand their requirements, objectives, and expectations, ensuring alignment between service delivery and client needs.
 
 
 Maintain regular communication with clients to provide updates, address concerns, and build strong, long-term relationships.
 
 
 Conduct regular client meetings, prepare performance reports, and present insights and recommendations to drive continuous improvement and exceed client expectations.
 
 
 
 
 
 
 Process Improvement and Innovation
 
 :
 
 
 Identify process improvement opportunities and implement best practices to enhance operational efficiency, quality, and cost-effectiveness.
 
 
 Foster a culture of innovation, encouraging team members to suggest and implement new ideas, tools, and technologies to optimize operations and deliver enhanced customer experiences.
 
 
 Stay updated with industry trends, emerging technologies, and competitive landscape to identify opportunities for operational advancements and business growth.
 
 
 
 
 
 
 Job Specification
 
 :
 
 
 Bachelor&rsquo;s degree
 
 
 5+ Years post education experience
 
 
 
 
 
 
 Salary Package:
 
 Up to 200K (Negotiable)
 
 
 
 Timings:
 
 6:00 PM to 3:00 AM (Monday to Friday)
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Weekly 2 Days Off
 </li>
 <li>
 EOBI
 </li>
 <li>
 Medical Life Insurance (IPD + OPD)
 </li>
 <li>
 Annual, Casual and Sick Leaves (38)
 </li>
 <li>
 Annual Increment (Performance based)
 </li>
 </ul>
 
 
 
 
 At Abacus, we&rsquo;re not just a workplace; we&rsquo;re a community built on core values. As advocates of diversity and inclusion, we proudly stand as an Equal Opportunity Employer, ensuring equitable opportunities for all. We uphold the highest standards of accountability, encouraging every team member to take ownership of their work and contribute to our shared goals. Collaboration is fundamental to our success; we believe in the power of teamwork. We foster a culture of continuous learning, where curiosity is celebrated, and growth is nurtured. Respect and empathy guide our interactions, and we embrace bold ideas and open dialogue, believing that innovation flourishes in an environment of openness.
 
 
 
 
 
 Join us at Abacus, where our values not only define our work but also shape our identity as a community!
 
</div>

Assistant Operations Manager (US)

Search 10000+ Assistant operations manager jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 assistant operations manager jobs NEAR_ME

Assistant Operations Manager

Assistant Operations Manager

Assistant Operations Manager

Assistant Operations Manager

Assistant Operations Manager, Wavehouse

Assistant Operations Manager

Assistant Operations Manager (US)