assistant outlet manager

Mandarin Oriental Hotel ...

About The Job Based at the Mandarin Oriental Jumeira, Dubai within the Noor Lounge, the Assistant Outlet Manager will support the Restaurant/ Outlet Manager in all related operational, administrative and financial aspects of the outlet and assumes full responsibility in his/her absence.As an Assistant Outlet Manager, you will be responsible for the following duties:Support the Outlet Manager in all operational and administrative aspects of the restaurant.Prioritise the required level of engagement depending on the business volumes and other related parameters.Take charge of the outlet and the department in the Outlet Manager s absence.Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place always.Support the Outlet Manager to supervise the side duty schedules for all positions and ensure compliance and follow through.Support the Outlet Manager to supervise the maintenance and cleanliness of the outlet and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation.Maintain a good relationship and steady communication with the Chef de Cuisine and his team, particularly during operation hours.Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised.Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager.Support the Outlet Manager to maintain a clear overview of all POS- point of sales related set ups and carry out regular check on accuracy of all items.Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu description are up to date and distributed appropriately.Follow all procedures, policies and practices about the Jardine accounting related requirements for F&amp;B outlets.Oversee and maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.Support the Outlet Manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information.Assist the Outlet Manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the Restaurant Manager.Attend and participate all required meetings as scheduled.Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours.Ensure that MOHG s grooming and appearance standards are implemented and maintained always to reflect an image of professionalism and care.Assist the Outlet Manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume.Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental Jumeira s procedures.Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division to promote a climate of teamwork and enthusiasm.Being fully involved in the service and show strong presence to customers on the floor.Personally, monitor and follow through on any requirements of VIP guests.Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the restaurants.Handle effectively any kind of customer complaints being verbal or written.Ability to work long hours with a strong focus on operational excellence.Familiar with restaurant point of sales and cashiering procedures.Knowledge of Fine Dining service procedures and standards as well as casual dining procedures.Well organized and possess a solid administrative capability.Proven ability to successfully support, motivate and lead a large and diverse team.Ability to organize large projects and events with guidance of the Restaurant/ Outlet Manager.Able to use documented performance management systems and handling disciplinary processes with guidance of the restaurant manager.Perform job with attention to details and the ability to organize and handle multiple tasks.As An Assistant Outlet Manager, We Expect From YouHigh School qualification or equivalent.Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.3 years experience as an assistant restaurant manager in a luxury hotel or high-end independent restaurant.International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.Restaurant pre-opening experience is a MUST.Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly.Strong knowledge of HACCP preferred.Competent computer skills including MS Office or equivalent.Ability to understand effective approaches of communication with different individuals.Able to empower colleagues and communicate clearly with peers, subordinates and superiors.Strong on the job and classroom style training skills.Able to support the Restaurant/ Outlet Manager to constantly update all training materials and keep good track of all training activities.Excellent verbal and written communication skills in English.Verbal and written communication skills in Arabic or other languages are preferred.Our commitment to youLearning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOstay. When you work as hard as our colleagues do, it s important to take time off.&nbsp;

Assistant Outlet Manager

Rotana Hotels

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as: • Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager • Ensure proper maintenance and cleanliness of all areas within the assigned outlet • Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager • Ensure sanitary conditions according to health codes and hotel standards • Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager • Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism • Ensure correct handling of equipment to minimize breakages and losses<img src="https://www.jobg8.com/Tracking.aspx?5gzGUc577o7WCW6s1Jxll0YZu46u6OzYf" width="0" height="0" />

Phoenix Recruitment

Italian Restaurant at a 5 <ul><li>Hotel in Dubai is looking for an Assistant Outlet Manager to support the outlet manager in daily operations by overseeing staff, managing customer service and inventory and ensuring efficiency.</li></ul> Their role includes staff training and motivation, handling customer complaints , maintaining cleanliness and service standards and assisting with tasks like scheduling, budgeting and day-to-day operations. Duties Hiring, training, and motivating employees. Ensuring employees follow company policies and are punctual. Handling guest complaints and feedback and ensuring high standards of service are met. Supervising day-to-day activities, which can include cashiering, loss prevention, and back-office support. Managing inventory, ensuring proper supplies and equipment are available, and inspecting the physical condition of the outlet. Assisting with budgeting and analysing sales or menu performance to maximize profitability. Conducting on-the-job training and identifying training needs for staff. Requirements <ul> <li>High school diploma</li> <li>A formal hospitality qualification</li> <li>At least 2 - 4 years' experience in FOH / F&B Outlet management</li> <li>Strong leadership and customer service skills.</li> <li>Organizational and communication abilities.</li> <li>Knowledge of the industry (e.g., food and beverage or retail).</li> <li>Ability to handle employee and customer issues effectively.</li> <li>A proactive and "can-do" attitude.</li> </ul> Package on offer Basic Salary: AED 3500 to 4000 / USD 950 - 1089 Service Charge : AED 200 to 300 / USD 50-80 Accommodation (single room in sharing flat), medical insurance, transportation, meals on duty, on boarding ticket are provided & other benefits as per UAE labour law<img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDouUZ9KAE4pbB6EIKZ3c5KEos" width="0" height="0" />

Hyatt Hotels Corporation

Close Inclusive Collection Job Postings Notification "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life." Miraval is a renowned wellness brand dedicated to inspiring guests to live a balanced life through mindfulness, holistic wellness, and meaningful experiences. As part of the prestigious Red Sea destination, Miraval The Red Sea brings luxury and wellbeing together in one of the world's most pristine environments. Position Overview We are seeking a dynamic and service-oriented Assistant Outlet Manager to join our Food & Beverage team. The ideal candidate will support the Outlet Manager in overseeing daily operations, ensuring exceptional guest experiences, and leading a motivated, well-trained team. This role requires a proactive leader with strong communication skills, a passion for service excellence, and a commitment to maintaining Miraval's brand standards. Fluency in Arabic is required for this role to effectively communicate with guests and colleagues. Key Responsibilities <ul> <li>Assist in managing day-to-day operations of the outlet to ensure smooth and efficient service.</li> <li>Lead and supervise the team, ensuring high levels of engagement, performance, and guest satisfaction.</li> <li>Support training and development initiatives for team members in line with Miraval's service philosophy.</li> <li>Maintain high standards of hygiene, health, and safety.</li> <li>Handle guest feedback promptly and effectively to ensure service recovery.</li> <li>Monitor inventory, order supplies, and manage cost controls.</li> <li>Collaborate with other departments to ensure seamless service and guest experiences.</li> </ul> Qualifications <ul> <li>Minimum of 2 years of experience in a supervisory or assistant managerial role within a luxury hotel or resort.</li> <li>Strong leadership and interpersonal skills.</li> <li>Fluency in Arabic is required.</li> <li>Knowledge of food safety standards and F&B operations best practices.</li> <li>Passion for wellness and delivering exceptional guest service.</li> </ul> Why Join Us? At Miraval The Red Sea, we offer a range of benefits, including: <ul> <li>Long-term career growth opportunities.</li> <li>A motivated and connected team.</li> <li>12 complimentary nights per year in Hyatt properties worldwide, along with colleague rates and discounts.</li> <li>A company that truly cares about your career and well-being.</li> </ul> Join us in redefining luxury and wellness hospitality at Miraval The Red Sea. Our family is always growing. Want to be in the know?<img src="https://www.jobg8.com/Tracking.aspx?V5p2YvJYMMP1O6Ig3EIFH%2fVx08ar%2flehb" width="0" height="0" />

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking an enthusiastic and detail-oriented Assistant Outlet Manager to join our team in Cairo, Egypt. As a key member of our food and beverage operations, you will play a crucial role in ensuring the smooth running of our restaurant, maintaining high standards of service, and contributing to our customers' satisfaction.<ul><li>
Assist in managing the day-to-day operations of the restaurant, ensuring compliance with established objectives and standards</li><li>
Collaborate with the Outlet Manager to develop and implement strategies for improving service quality and operational efficiency</li><li>
Motivate, train, and supervise restaurant staff, fostering a positive and professional work environment</li><li>
Handle customer complaints promptly and effectively, ensuring high levels of guest satisfaction</li><li>
Oversee food and beverage quality, regularly inspecting products and presentation</li><li>
Implement and maintain training programs to enhance staff professionalism and product knowledge</li><li>
Assist in scheduling employees to maintain service standards while adhering to budgeted labor costs</li><li>
Conduct daily briefings and ensure staff adherence to grooming standards</li><li>
Collaborate with other departments (e.g., Stewarding, Housekeeping, Engineering) to maintain cleanliness, hygiene, and equipment functionality</li><li>
Assist in inventory management and cost control measures</li><li>
Contribute to the development and maintenance of a guest database, recording preferences of regular patrons</li><li>
Participate in the creation and implementation of marketing initiatives to drive restaurant traffic and revenue</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hotel Restaurant Management, Hospitality Management, or a related field</li><li>
Minimum of 2-3 years of experience in a similar role within the hospitality industry</li><li>
Proven track record in restaurant operations and customer service excellence</li><li>
Strong leadership skills with the ability to motivate and develop team members</li><li>
Excellent communication skills, both verbal and written, with fluency in English; knowledge of Arabic is a plus</li><li>
Detail-oriented with strong organizational and time management abilities</li><li>
Proficiency in restaurant management software and point-of-sale (POS) systems</li><li>
In-depth knowledge of food and beverage operations, including menu planning and cost control</li><li>
Familiarity with local health, safety, and hygiene regulations</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays</li><li>
Demonstrated problem-solving skills and ability to make decisions under pressure</li><li>
Strong business acumen with a customer-focused mindset</li><li>
Adaptability to work in a fast-paced, dynamic environment</li></ul> 

Additional Information<div> 
Your team and working environment: 
<ul><li>A passionate and inspired team that creates unique experiences for all they meet.</li><li>We recognize and celebrate our team and individual success</li></ul>
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool. 
Physical Aspects of Position (include but are not limited to): 
<ul><li>Constant standing and walking throughout shift.</li><li>Frequent lifting and carrying up to 30 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
What is in it for you: 
<ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li></ul></div></div>

Rixos Hotels

Female Assistant Outlet Manager Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service. Job Description <ul> <li>Guest Relations: Greet and interact with guests, ensuring satisfaction and handling any complaints or requests promptly and professionally.</li> <li>Team Supervision: Supervise and motivate the outlet team, assign duties, provide training, and ensure staff performance aligns with company standards.</li> <li>Inventory Control: Assist in managing stock levels, including ordering, receiving, and monitoring usage to minimize waste and maintain cost control.</li> <li>Financial Oversight: Support in achieving outlet financial targets by monitoring expenses, upselling, and contributing to revenue generation strategies.</li> <li>Compliance: Ensure health, safety, and hygiene regulations are strictly followed within the outlet.</li> <li>Collaboration: Work closely with the Outlet Manager and other departments to coordinate service, events, and special promotions.</li> <li>Reporting: Provide feedback and reports to the Outlet Manager on sales performance, staff issues, and guest feedback.</li> <li>Problem-Solving: Resolve operational issues efficiently and take initiative to improve guest service and outlet performance.</li> </ul> Qualifications <ul> <li>Diploma or degree in Hospitality Management or related field.</li> <li>Minimum 2 years of experience in food and beverage service, with at least 1 year in a supervisory role.</li> <li>Strong leadership and interpersonal skills.</li> <li>Excellent communication and customer service abilities.</li> <li>Proficiency in POS systems and Microsoft Office Suite (Word, Excel, Outlook).</li> <li>Knowledge of food and beverage trends and service techniques.</li> <li>Ability to work under pressure and handle multiple tasks simultaneously.</li> <li>Detail-oriented with strong organizational skills.</li> </ul> Benefits <ul> <li>Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li> <li>Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.</li> <li>Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.</li> <li>Health and Wellness Benefits: Comprehensive health insurance coverage.</li> <li>Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.</li> <li>Work-Life Balance: Policies and practices that promote a healthy work balance, including flexible scheduling where possible.</li> <li>Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li> <li>Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li> <li>Transportation Services: Transportation services.</li> <li>Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?K7bnQcgG5lRqKETt58F9gbG4EjubLON2o" width="0" height="0" />

Female Assistant Outlet Manager

Palazzo Versace Dubai

Overview Palazzo Versace Dubai is seeking a dedicated and experienced Assistant Outlet Manager - Pool Bar to support the efficient operation of our luxury poolside food and beverage outlet. The role is responsible for ensuring outstanding guest experiences, fostering team development, and driving financial performance. Responsibilities <ul><li>Oversee daily operations of the Pool Bar to ensure smooth service and guest satisfaction.</li><li>Lead, train, and schedule staff to maintain high service standards and team performance.</li><li>Ensure compliance with health, hygiene, and HACCP regulations.</li><li>Maintain outlet cleanliness, organization, and readiness at all times.</li><li>Monitor inventory, control stock usage, and manage costs efficiently.</li><li>Respond promptly to guest feedback, ensuring a luxury service experience.</li><li>Collaborate with kitchen, events, and sales teams to coordinate service and promotions.</li><li>Drive upselling and support marketing initiatives to enhance outlet visibility and revenue.</li></ul> Qualifications <ul><li>Minimum 2 years in a supervisory/assistant manager role within a 5-star hotel or upscale poolside venue.</li><li>Degree or diploma in Hospitality Management or related field.</li><li>Strong leadership, interpersonal, and guest service skills.</li><li>Fluent in English; additional languages are a plus.</li><li>Solid knowledge of HACCP standards and food & beverage operations.</li><li>Experienced in cost control, inventory management, and team scheduling.</li><li>Comfortable working outdoors in a dynamic, fast-paced environment.</li></ul> Seniority level <ul><li>Not Applicable</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Hospitality</li></ul><img src="https://www.jobg8.com/Tracking.aspx?oz7KrmCIbPQ%2beN1r0bNUI3KL02F4rslQe" width="0" height="0" />

Assistant Outlet Manager - Pool Bar

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Assistant Outlet Manager - Pool Bar