assistant quality manager

DSV - Global Transport and Logistics

<div>
 Job Req Number: 111145
 
 
 Time Type: Full Time
 
 
 As the Assistant Manager - QHSE, you will support the strategic implementation and continual improvement of the Quality, Health, Safety, and Environment Management System across all logistics and warehousing operations. This role involves supervising QHSE activities within warehouse and transport functions, reviewing operational performance, and ensuring alignment with both corporate and regulatory standards. You will lead internal audits, coordinate training and awareness programs, and monitor compliance through structured inspections and performance reviews. In close collaboration with the QHSE Manager, you will play a key role in fostering a proactive culture of safety, sustainability, and operational excellence throughout the organization.
 
 
 
 Reporting Line:
 
 
 
 Report to: QHSE Manager
 
 
 Role: Assistant Manager QHSE
 
 
 Direct subordinates: Yes
 
 
 
 Detailed Responsibilities:
 
 
 
 Quality &amp; Food Safety Management:
 
 
 
 <ul>
 <li>
 Support the implementation and monitoring of Quality and FSMS procedures across warehousing and transport operations.
 </li>
 <li>
 Conduct internal audits, inspections, and performance reviews to ensure compliance with ISO 9001, ISO 22000, GSDP and customer requirements.
 </li>
 <li>
 Lead investigations and corrective actions for any non-conformities, focusing on practical and sustainable improvements.
 </li>
 <li>
 Maintain and review documentation such as QHSE procedures, change controls, non-conformance reports, internal audits, and training records to ensure proper traceability and control.
 
 
 
 </li>
 </ul>
 Health &amp; Safety:
 
 
 
 <ul>
 <li>
 Develop, implement, and monitor health and safety policies and procedures to ensure a safe working environment in compliance with local regulations (e.g., EHS Trakhees, Dubai South, Dubai Municipality) and international standards.
 </li>
 <li>
 Conduct regular risk assessments and safety audits to identify hazards and ensure proactive risk mitigation.
 </li>
 <li>
 Promote and enforce the use of personal protective equipment (PPE) and safe working practices.
 </li>
 <li>
 Provide training to warehouse and logistics staff on health and safety protocols, emergency procedures, and accident prevention.
 </li>
 <li>
 Review incident reports, support investigations, and ensure effective follow-up actions are completed.
 
 
 
 </li>
 </ul>
 Environmental Management:
 
 
 
 <ul>
 <li>
 Ensure compliance with environmental regulations and sustainability practices within warehouse and logistics operations.
 </li>
 <li>
 Implement programs and initiatives to reduce waste, conserve energy, and promote sustainable practices.
 </li>
 <li>
 Coordinate the management of hazardous materials, ensuring safe handling, storage, and disposal in compliance with local and international regulations.
 </li>
 <li>
 Support compliance monitoring of warehouse Value Added Services (labeling, repacking, kitting, inspection, etc.) as and when required.
 </li>
 <li>
 Contribute to continuous improvement initiatives and support departments in development, implementation, and revision of operational and QHSE procedures, and perform other duties as assigned by the reporting manager.
 </li>
 <li>
 Perform other duties as assigned by the reporting manager.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, preferably in Engineering.
 </li>
 <li>
 NEBOSH IGC or International Diploma (IDip); International Diploma preferred.
 </li>
 <li>
 IRCA Approved Lead Auditor for ISO 9001, ISO 14001, and ISO 45001.
 </li>
 <li>
 Valid UAE driving license with own car is required.
 </li>
 <li>
 3&ndash;5 years of experience in warehouse and transport operations preferred.
 </li>
 <li>
 Knowledge of Dangerous Goods (DG), SEDEX, TAPA, and FSMS will be an added advantage
 
 
 
 </li>
 </ul>
 
 DSV &ndash; Global transport and logistics
 
 
 
 Working at DSV means playing in a different league.
 
 
 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
 
 
 With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
 
 
 At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
 
 
 
 Start here. Go anywhere
 
 
 
 Visit dsv.com and follow us on LinkedIn and Facebook.
</div>

Assistant Manager, QHSE

NBHUH

We are seeking a proactive and detail-oriented Assistant Manager &ndash; Quality Assurance to support the implementation and monitoring of quality standards across the organization. The ideal candidate will ensure compliance with healthcare regulations, improve patient care processes, and assist in continuous quality improvement initiatives.Key Responsibilities:<ul><li>Assist in developing and implementing quality assurance policies and procedures</li><li>Monitor compliance with healthcare standards and regulatory requirements</li><li>Conduct internal audits, inspections, and gap analyses</li><li>Identify areas for improvement and recommend corrective actions</li><li>Ensure proper documentation and record-keeping of quality reports</li><li>Coordinate with different departments to maintain quality standards</li><li>Assist in accreditation processes (e.g., hospital accreditation)</li><li>Analyze data and prepare quality performance reports</li><li>Conduct staff training on quality standards, patient safety, and SOPs</li></ul>Qualifications &amp; Requirements:<ul><li>Master&rsquo;s degree in Healthcare Management / Quality Management / Hospital Administration or relevant field</li><li>Additional certification or diploma in Quality Assurance / Healthcare Quality Management will be preferred</li><li>Minimum 2&ndash;4 years experience in Quality Assurance (preferably in healthcare)</li><li>Strong knowledge of quality standards and healthcare compliance</li><li>Good analytical, documentation, and reporting skills</li><li>Proficiency in MS Office (especially Excel &amp; reporting)</li><li>Preferred Skills:</li><li>Experience with hospital accreditation standards (e.g., JCIA or local standards)</li><li>Strong communication and coordination skills</li><li>Problem-solving and process improvement mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth and learning opportunities</li><li>Professional and collaborative work environment</li></ul>Work Location: In person

Assistant Manager – Quality Assurance

Lakeshore Management, Inc.

<div>SCOPE:
The Assistant Community Manager assist in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation. 
RESPONSIBILITIES:<ul><li>
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.</li><li>
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.</li><li>
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.</li><li>
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.</li><li>
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.</li><li>
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.</li><li>
Other responsibilities deemed necessary by supervisor.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or equivalent is required;
</li><li>3 years of related management experience in retail, hospitality or property management preferred;
</li><li>Experience in Customer service or resident relations;</li><li>
Proficiency in office productivity software; proficiency in rent management-based software preferred;</li><li>
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;</li><li>
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;</li><li>
Bilingual in English/Spanish, preferred.</li><li>
Additional duties and responsibilities may be assigned as needed to support business and operational needs.</li></ul>
PHYSICAL REQUIREMENTS:
Occasional exposure to wet/and or humid conditions; The employee will occasionally lift packages up to 20 lbs.; Frequently required to walk; Frequent exposure to outside weather conditions.
FLSA CLASS: Non-exempt
REPORTS TO: Community Manager
SUPERVISORY RESPONSIBILITIES: None
BUSINESS FUNCTION: Communities, Regional
POSITION CLASS: Administrative
COMPETENCIES:<ul><li>
Treats everyone with respect, compassion and kindness &ndash; Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other&rsquo;s ideas. Acts with empathy and focus, while able to resolve problems.</li><li>
Demonstrate integrity, transparency and doing things the right way &ndash; Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.</li><li>
Collaboration and team work &ndash; Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.</li><li>
Solves problems and is transparent about outcomes &ndash; Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
</li><li>Serves our employees and residents to improve their lives &ndash; This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.</li></ul>
COMPENSATION: $18.00 - $20.00/HR (Based on experience) plus sales commission
LOCATION: Punta Gorda, FL - We are growing in the Tampa South market and seeking an Assistant Community Manager for a new property.
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law. We are a smoke-free and drug-free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.
Job ID: 40909/TS
#IND</div>

Assistant Community Manager ACQ - TS

Munters

<div>Job Title: Associate Quality Technician
Location: Selma
Company: Munters Corporation
About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers&rsquo; operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters&rsquo; business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where our employees are valued members of the team and are given meaningful projects to work on.
Essential Functions:<ul><li>Inspect and approve/reject any incoming materials by comparing them against the specifications, production schedules, inventory records, pull lists, bills of materials, and work instructions.</li><li>Perform Quality Gate inspections by examining in-process production and following the criteria stated in the Checkmate. Document inspection results in Checkmate and complete checklists.</li><li>Analyze the documented data to calculate the department performance ranking and other Key Performance Indicators.</li><li>Effectively communicate quality data and results with colleagues, Team Leads, Quality Engineer, Run Test Supervisor and Quality Manager.</li><li>Update job knowledge by participating in educational opportunities like on-the-job training, seminars, and technical publications.</li><li>Job knowledge topics include brazing, welding, plumbing, electrical, and overall product functionality.</li><li>Assist in the development, standardization, and implementation of work instructions and training. Take the steps necessary to streamline the work instructions' implementation process.</li></ul>
Other Duties:<ul><li>Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.</li><li>Maintain work areas in a clean and orderly condition. Consistently operate in keeping with all safety rules and requirements.</li><li>Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.</li><li>Perform other related duties as assigned.</li></ul>
Skills and Experience<ul><li>Read, understand, and refer to engineering documents/drawings and other technical</li></ul>
documentation.<ul><li>Basic math skills</li><li>Basic computer skills</li><li>Attention to detail</li><li>Analytic skills</li><li>Documentation skills</li><li>Ability to speak Spanish is preferred but not required.</li><li>High school diploma</li><li>Experience with quality control techniques such as Six Sigma</li><li>Experience with measuring devices such as meters, gauges, computers, calipers, and other</li></ul>
measuring instruments<ul><li>One to two years&rsquo; quality inspector experience</li></ul>
Tools and Equipment:
Use hand tools, hand-held electrical and pneumatic tools, clamps, crane, tape measure, silicone gun, pallet jack, torque wrench, calibrated tools, assembly fixtures, and protective devices.
Minimum Personal Protection Equipment (PPE):<ul><li>Safety Glasses &ndash; ANSI Z87.1</li><li>Ear Protection &ndash; ANSI S3.19</li><li>Knee Pads</li><li>Gloves &ndash; ANSI Cut 3 4544</li><li>Foot Protection, Steel Toe &ndash; ASTM F2413-11, Electrical Hazard &ndash; ASTM F1117</li></ul>
Physical Demand:<ul><li>Frequently push with up to 120 lbs. of force.</li><li>Occasionally push and pull up to 50 lbs.</li><li>Frequently lift and carry up to 55 lbs.</li><li>Frequently stand, walk, bend, crouch, kneel, climb, maneuver, stoop, squat, grasp, and reach.</li></ul>
 Benefits:<ul><li>
Competitive Salary</li><li>
Comprehensive health, dental, and vision insurance plans</li><li>
Generous vacation and paid time off</li><li>
401K retirement savings plan with employer matching</li><li>
Professional development opportunities, including tuition reimbursement, and conference attendance</li><li>
Company-sponsored social events and team-building activities</li><li>
State-of-the-art equipment and tools to support your work</li></ul>
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.</div>

Associate Quality Technician

Dunkin'

<div>Assistant Manager: 
QUALITY BRAND GROUP LLC:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin. Quality Brand Group is a multi-store franchisee with a number of Dunkin locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member. 
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&amp;L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her stores Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the stores compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment<ul><li>
Arrive in a timely manner to prepare for your scheduled shift.</li><li>
Demonstrate respect and dignity in dealing with others including team members and guests.</li><li>
Follow the communication guideline established in your store.</li><li>
Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.</li><li>
Deploy team members appropriately to meet guests needs and service standards throughout shift.</li><li>
Support training of Crew Members as directed by the stores Restaurant Manager.</li><li>
Communicate goals and hold team members accountable for performance during shift.</li><li>
Drive sense of urgency through Crew Members to satisfy guests needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.</li><li>
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.</li><li>
Ensure restaurant standards and marketing initiatives are properly executed during shift.</li><li>
Follow all systems and processes to control labor costs, food costs, and cash throughout shift.</li><li>
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.</li><li>
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.</li><li>
Comply with all restaurant, Brand, and franchisee policies.</li><li>
Respond positively to coaching and feedback, and show passion for learning.</li><li>
Hold yourself accountable for your designated responsibilities on your shift.</li><li>
Dedicate yourself to learning and being capable of executing multiple tasks.</li></ul> 
Being Passionate About Operational Excellence<ul><li>
Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.</li><li>
Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.</li><li>
Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.</li><li>
Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.</li><li>
Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.</li><li>
Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.</li></ul> 
MINIMUM QUALIFICATIONS INCLUDE:<ul><li>
Must be able to fluently speak/read English</li><li>
Math and writing skills</li><li>
Restaurant, retail, or supervisory experience preferred</li><li>
Guest Focus anticipate and understand guests needs and exceed their expectations.</li><li>
Passion for Results set compelling targets and deliver on commitments.</li><li>
Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.</li><li>
Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.</li><li>
Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).</li><li>
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.</li></ul> 
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. 
 
Brand: Dunkin
 
Address: 980 E Pecos Rd, Ste 1 Chandler, AZ - 85225
 
Property Description: 357653 - Pecos &amp; McQueen, AZ
 
Property Number: 357653</div>

Assistant Manager

Royal Fans Industries

Develop, implement, and maintain QMS as per ISO 9001 standardsLead internal &amp; external audits and ensure timely closure of findingsEnsure compliance with regulatory, customer, and internal quality requirementsDrive process standardization and continuous improvement initiativesMonitor manufacturing processes to ensure quality at sourceConduct Root Cause Analysis (RCA) and implement CAPAMaintain SOPs, policies, and quality documentationTrack quality KPIs, analyze trends, and implement preventive actionsCoordinate with Production, Engineering, and Supply Chain for process improvementsSupport new product/process implementation with quality planningLead, train, and develop the QA team and quality culturePay: Rs80,000.00 - Rs110,000.00 per hourExpected hours: No less than 48.0 per weekAbility to commute/relocate:<ul><li>Gujrat: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Quality Assurance: 4 years (Required)</li></ul>Work Location: In person

Assistant Manager - Quality Assurance

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Purpose
 
 
 
 To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.
 
 
 
 Key Accountabilities And Activities
 
 
 
 
 Quality Assurance
 
 
 
 <ul>
 <li>
 Lead and supervise the quality assurance activities within the team.
 </li>
 <li>
 Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system.
 </li>
 <li>
 Assess script adherence, data accuracy, process consistency, and product knowledge.
 </li>
 <li>
 Analyze failures and potential failures, and develop action plans and preventive measures.
 </li>
 <li>
 Communicate results and findings to management and stakeholders.
 </li>
 <li>
 Ensure compliance with monitoring sample sizes for all team members.
 </li>
 <li>
 Verify and ensure adherence to sample size requirements for new agents.
 </li>
 <li>
 Generate and deliver regular business intelligence &amp; quality assurance reports.
 </li>
 <li>
 Review and analyze quality variations from metrics and identify problem areas.
 </li>
 <li>
 Collaborate with internal stakeholders to address quality-related issues and improve processes.
 </li>
 <li>
 Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.
 
 
 </li>
 </ul>
 
 Process Improvement
 
 
 
 <ul>
 <li>
 Identify opportunities for process improvement and efficiency enhancement.
 </li>
 <li>
 Collaborate with cross-functional teams to implement process changes and best practices.
 </li>
 <li>
 Provide recommendations for training needs based on quality evaluations.
 </li>
 <li>
 Continuously review and update quality monitoring guidelines and score sheets.
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Provide guidance and support to the QA team members.
 </li>
 <li>
 Conduct regular coaching and feedback sessions to improve performance.
 </li>
 <li>
 Develop and deliver training sessions to enhance agents' quality performance.
 </li>
 <li>
 Foster a positive and collaborative work environment within the QA team.
 </li>
 <li>
 Conduct regular team meetings to discuss quality updates and address concerns.
 
 
 </li>
 </ul>
 
 Governance and Resilience
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge and Experience
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in operations, fleet management, logistics, or quality control.
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 KPI monitoring and performance management
 </li>
 <li>
 Strong communication skills
 
 
 </li>
 </ul>
 
 Education and Certifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a relevant field is required.
 </li>
 </ul>
</div>

Rider Quality Assistant Manager

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