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assistant manager- food and beverage service

assistant restaurant manager

Hilton

<div><p>Assistant Restaurant Manager</p><p>
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.</p><b><br>
What will I be doing?</b><p><br>
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:</p><ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul><b>
What are we looking for?</b><p><br>
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Restaurant Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Assistant Restaurant Manager
</div></div><div><div>Ref #
</div><div>228190
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 18-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p></p><p>
The Assistant Restaurant Manager is responsible for supporting the Line Manager in daily operations to ensure guests' satisfaction and be the righthand person for a smooth business run.</p><p></p><ul><li> Maintain a consistent level of service standard by tracking and communicating daily operations performance to the Line Manager to ensure a successful customer experience.</li><li> Ensure that Qatar Airways and FSCC policies are implemented and maintained to meet requirements and standards.</li><li> Assist the Line Manager in managing all day-to-day operations by preparing the scheduling of staff, and their training calendar, stock inventory control, and customer service to promote profitability.</li><li> Ensure that information relating to Qatar Airways, Qatar Duty Free and its Food &amp; Beverage operation is disseminated to the entire restaurant staff through effective daily briefing.</li><li> Analyze weekly results and plot them on the monthly sales report in order for the Restaurant Manager to identify and suggest area of improvements.</li><li> Assist the Line Manager by preparing the upselling plan and by driving the team to achieve it to increase the average spent per cover.</li><li> Support the Line Manager on initiating and completing all people management procedures by conduct the probation review, face to face meeting and providing the team with constructive feedbacks.</li><li> Set standards in service and guest relations and ensure guest feedback is communicated effectively and efficiently to the Line Manager in order to take appropriate actions.</li><li> Set up team roaster and plan overtime and holidays shifts to make sure that the outlet is adequately staffed.</li><li> Perform other department duties related to his / her position as directed by the Head of the Department</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</p><p>
Join us as we dare to achieve what&rsquo;s never been done before.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following:</p><ul><li> Bachelor&rsquo;s Degree or Equivalent</li><li> Minimum 3 years of job-related experience</li><li> Working experience in fast paced multi units environments</li><li> Experienced in HACCP and quality assurance implementation or Related Training</li><li> Worked with a major internationally recognized hotel or Commercial Brand (preferably 5 star restaurant)</li></ul><p>
Job Specific Skills:</p><ul><li> Operational expertise : Building understanding in restaurant and hospitality operations, including culinary expertise.</li><li> Service Excellence and guest management : Competent in meeting and exceeding guests expectations and improving and maintaining the overall service excellence standards.</li><li> Commercial &amp; Financial acumens : Building understanding in restaurant financial and commercial fundamentals to maximize revenue and drive financial KPIs.</li><li> Food Safety &amp; Hygiene Standards : Competent in Food Safety Hygiene regulations &amp; protocols in the restaurant and kitchen operations.</li></ul><p></p><p><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228190</div></div></div></div></div></div></div></div>

Raffles

<div><b>Company Description</b><p><br>
#BeLimitless</p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><b><br>
Job Description</b><p><br>
Key Responsibilities</p><ul><li><p>
Ensure correct grooming standards are followed at all times</p></li><li><p>
Responsible for the smooth operation of the outlet</p></li><li><p>
Follow the Care Programme at all times</p></li><li><p>
Follow up on all financials, LQA, Forbes and TrustYou targets</p></li><li><p>
Is aware of the daily, monthly and yearly financial targets</p></li><li><p>
Actively and actively contributes towards the achievement of financial targets</p></li><li><p>
All issues and negative guest feedback need to be properly reported on Glitch system</p></li><li><p>
Following up on opening and closing checklists</p></li><li><p>
Maintains the HACCP &amp; FIFO standards as required by the regional governing body</p></li><li><p>
Handle financial procedures according to guidelines set by the finance department</p></li><li><p>
Responsible for linking all facets of service, cuisine and entertainment</p></li><li><p>
Assume the responsibility of daily operations</p></li><li><p>
Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor</p></li><li><p>
Assist daily briefings for all staff prior to commencement of shift</p></li><li><p>
Ensure all appropriate equipment is on hand for each service period</p></li><li><p>
Assist the Restaurant General Manager on trainings, grooming check and selection of casual labour (if needed)</p></li><li><p>
Should be creative, confident and prepared to think outside of the box</p></li><li><p>
Following the personal development plan set by the direct supervisor</p></li><li><p>
Ensure the operational inventory is always accounted for and in immaculate condition</p></li><li><p>
Ensure the outlet is maintained at the highest levels</p></li><li><p>
Create opportunities for upselling products</p></li><li><p>
Develop the direct team to strive for excellence</p></li><li><p>
Inspires heartists to create a flow of new and &lsquo;improved&rsquo; ideas</p></li><li><p>
Follow Hotel Evacuation Policy in case of an Emergency</p></li><li><p>
Ensure awareness and delivers the optimum levels of service and guest satisfaction</p></li><li><p>
Establish and maintain effective communication across all divisions</p></li><li><p>
Lead by example through a passionate, hands on approach</p></li><li><p>
Assist with collecting information for the monthly P&amp;L review</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications:</b></p><ul><li><p>
Previous experience in restaurant management or supervisory role preferred.</p></li><li><p>
Strong leadership and team management skills.</p></li><li><p>
Excellent communication and customer service abilities.</p></li><li><p>
Knowledge of food safety and hygiene regulations.</p></li><li><p>
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</p></li><li><p>
Basic financial and inventory management skills.</p></li><li><p>
Flexible schedule including evenings, weekends, and holidays.</p></li><li><p>
Relevant certifications (e.g., Food Safety) are a plus.</p></li></ul></div>

VOCO

<div><p><b>Your day to day</b></p><ul><li>Manage, motivate and train front line staff to achieve consistently high standards of customer service in accordance with company policies.</li><li>Manage and monitor daily operations to include the physical presentation of all outlets, food and beverage service, customer interaction and maintain a high degree of visibility.</li><li>Oversee buffet presentation, quality control of food and beverage presentation and provide constructive feedback to the food preparation and service teams to drive continuous improvement.</li><li>Ensure systems for recording revenues, adjustments, discounts and complimentary are recorded and reported in accordance with company standards.</li><li>Implement and monitor revenue enhancement activities including but not limited to the introduction of specials, promotions, up-selling and menu re-engineering to achieve and exceed average sales per customer revenue targets and capture rates</li><li>Ensure all food handling practices are upheld in accordance with HACCP standards and Qatar Municipality regulations at all times.</li><li>Manage and report on breakages and replacements, inventory control, daily flash reports, conference and banquet running sheets, menu item sales, inventory rotation, out of date inventory, spoilage, consumables, cleaning supplies and collateral.</li><li>Receive and act on customer feedback. Ensure formal internal escalation procedures are in place to receive and act on complaints through effective service recovery procedures including personal intervention to achieve appropriate resolutions.</li><li>Build and maintain a culture of high quality customer service in all aspects of the F&amp;B operations in accordance with company standards.</li><li>Maintain awareness of current and future trends in the food service industry and be prepared to make well considered recommendations to introduce changes that will benefit the F&amp;B operations in support of the company&rsquo;s customer service and financial objectives.</li><li>Be hands on for all major events, functions and banquets and day to day operations.</li><li>Actively lead marketing and promotional activities in consultation with the hotel sales department in support of the company&rsquo;s customer service and financial objectives.</li><li>Introduce new cost effective concepts, products, promotions and service innovations to improve revenues and enhance the customer experience.</li><li>Regularly review the menu in consultation with the Head Chef to replace slow selling items with higher sales volume dishes that are accurately costed to achieve forecast profit margins.
</li></ul><p><b>What we need from you</b></p><p><b>
FINANCIAL RETURN</b></p><ul><li>Achieve revenue and profit targets across all outlets (The Social, conference and banquets, and in-suite dining)</li><li>Constantly monitor sales and expenses to achieve or exceed financial targets and initiate required changes in support of the F&amp;B operations objectives.</li><li>Control expenses in line with agreed costs of sales, labour costs and approved expense budgets.</li><li>Ensure daily cashiering reports are properly audited and that all transactions/postings for the F&amp;B outlets are correctly recorded including supporting documents for rebates, adjustments, management use and city ledger accounts.</li><li>Monitor and maintain operating supplies and equipment inventory</li><li>Prepare and submit the annual F&amp;B budget in accordance with internal reporting guidelines.</li><li>Research, prepare and submit the annual CAPEX budget in consultation with the finance department</li><li>Ensure minimum stock levels/inventory management controls are adhered to at all times to facilitate the uninterrupted operation of the F&amp;B department.</li><li>Conduct periodic inventory of stock, OSE, consumables and F&amp;B assets in coordination with the finance department.</li><li>Initiate and implement promotional activities, sales/yield strategies and selling techniques to enhance average cover spend, capture rates and revenue targets.</li><li>Submit monthly food and beverage reports including forecast reports on time</li><li>Achieve revenue and profit targets in accordance with the approved F&amp;B budget</li><li>Achieve a customer satisfaction index score of 85%</li><li>Achieve F&amp;B cost of sales and expense item targets</li><li>Achieve F&amp;B staff development and training targets</li><li>Achieve F&amp;B department staff engagement score (VOF) of 85%</li><li>Complete periodic supplier reviews in accordance with the annual business plan and in accordance with company policy</li><li>Innovation and business development</li><li></li></ul><p><b>
RESPONSIBLE BUSINESS</b></p><ul><li>Comply with and ensure adherence to all of the hotel&rsquo;s policies and procedures</li><li>Comply with all occupational health and safety policies and procedures</li><li>Attend all scheduled meetings and carry out required actions.</li><li>Communicate and follow through with concerned departments to address any and all hygiene, maintenance, IT, human resources, financial and communications issues.</li><li>Delegate workload to subordinates fairly and consistently while continually striving to improve product and service delivery</li><li>Conduct regular supplier reviews in accordance with company guidelines to ensure the hotel achieves best quality and best price in all dealings.</li><li>Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.</li><li>Maintain a positive and professional attitude at all times</li></ul><div>
</div><p><b>What we need from you</b></p><p><b>
GENERAL</b></p><ul><li>Communicate effectively (written and verbal) with all other departments.</li><li>Attend trade shows, promotions, client meetings, sales calls and other related interactions with outside parties to establish awareness of and to promote sales.</li><li>Attend meetings, training sessions and any other required meeting or training session.</li><li>Innovate and introduce new concepts and ideas to continuously develop the F&amp;B services.</li><li>Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager.</li><li>Proactively display and embrace the company&rsquo;s ROC.IT core values</li><li>Performs any additional or special duties, as directed by the management including acting as hotel manager on duty on a rotating roster</li></ul><p>
</p><p><b>PERSONAL CHARACTERISTICS</b></p><p>
</p><p><b>Education and Experience</b></p><ul><li>Hold an under graduate degree in Hotel and Restaurant Management, Catering Management and/or formal hospitality industry qualifications at a recognized institute</li><li>Possess a minimum of 4-5 years&rsquo; food and beverage experience in a high quality multi-outlet environment with exposure to all facets of catering and food service including banquets, conferences, room service and a la carte restaurants</li><li>Minimum of 3 years&rsquo; experience as an assistant manager F&amp;B in a 5-star hotel</li><li>Must demonstrate positive career progression including prior responsibility for the financial performance of job role performed</li></ul><p>
</p><p><b>Technical/ Skills</b></p><ul><li>Able to interpret and act on all financial reporting aspects of the F&amp;B department</li><li>Practical understanding of customer behaviour, effective promotional activities, service leadership and people management skills</li><li>Able to initiate and execute strategies in support of operational requirements</li><li>Well-developed salesmanship</li><li>Able to control expenses and identify revenue generating concepts.</li><li>Competent use of Microsoft Word, Excel and email applications, Micros POS and F&amp;B Materials Control system</li><li>Effective communicator with competent verbal and written English language skills</li><li>Effective organisational and co-ordinating skills, able to manage multiple assignments and projects</li><li>Technically proficient food and beverage service skills.</li></ul><p>
</p><p><b>Personal Attributes</b></p><ul><li>&lsquo;Can do&rsquo; attitude and high levels of energy</li><li>Team oriented with an ability to engage and lead others</li><li>Self-motivated and able to take the initiative</li><li>Customer service focused</li><li>Professionally groomed</li><li>Ability to adapt to change, asses and make decisions using available information and follow through to conclusion</li><li>Ability to remain calm under pressure</li><li>Able to commit to work according to the demands of the business</li><li>Socially confident and outgoing</li></ul><div>
</div><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Pullman Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 <br/>
 <br/>
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  What you will be doing:
  <br/>
  <br/>
 </strong>
 You will be responsible for managing the daily operations of the restaurant, ensuring smooth service, and maintaining high standards of food quality and customer satisfaction. Key responsibilities include leading and supporting the team, managing schedules and inventory, and resolving customer issues.
 <br/>
 <br/>
 <ul>
  <li>
   Supervising and managing staff, including planning work schedules and conducting performance reviews.
  </li>
  <li>
   Ensuring smooth restaurant operations, including managing inventory, ordering supplies, and organizing work schedules.
  </li>
  <li>
   Ensuring food and drinks served are of high quality and service is consistent.
  </li>
  <li>
   Addressing customer complaints and ensuring a positive dining experience.
  </li>
  <li>
   Following all company safety and security policies and procedures and reporting any accidents or unsafe conditions.
  </li>
  <li>
   Developing, training, and coaching staff to meet the standards required.
  </li>
  <li>
   Ensuring accurate record keeping of inventory, sales, and other relevant data.
  </li>
  <li>
   Potentially involved in planning and implementing cost-saving strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-3 years of similar role experience in the food and hospitality industry and leadership; fine dining restaurant experience is an asset
  </li>
  <li>
   Proficiency in Italian and English is required
  </li>
  <li>
   Strong knowledge of Italian cuisine, wine, and culture
  </li>
  <li>
   Excellent customer service, problem-solving, and organizational skills are essential.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 <br/>
 <br/>
 <strong>
  Why work for Accor?
  <br/>
  <br/>
 </strong>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 <strong>
  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
 </strong>
</div>


Assistant Restaurant Manager (Italian)

PULLMAN

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p><b><br>
What you will be doing:</b></p><p>
You will be responsible for managing the daily operations of the restaurant, ensuring smooth service, and maintaining high standards of food quality and customer satisfaction. Key responsibilities include leading and supporting the team, managing schedules and inventory, and resolving customer issues.</p><ul><li>
Supervising and managing staff, including planning work schedules and conducting performance reviews.</li><li>
Ensuring smooth restaurant operations, including managing inventory, ordering supplies, and organizing work schedules.</li><li>
Ensuring food and drinks served are of high quality and service is consistent.</li><li>
Addressing customer complaints and ensuring a positive dining experience.</li><li>
Following all company safety and security policies and procedures and reporting any accidents or unsafe conditions.</li><li>
Developing, training, and coaching staff to meet the standards required.</li><li>
Ensuring accurate record keeping of inventory, sales, and other relevant data.</li><li>
Potentially involved in planning and implementing cost-saving strategies.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
2-3 years of similar role experience in the food and hospitality industry and leadership; fine dining restaurant experience is an asset</li><li>
Proficiency in Italian and English is required</li><li>
Strong knowledge of Italian cuisine, wine, and culture</li><li>
Excellent customer service, problem-solving, and organizational skills are essential.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p></p><p><b><br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</b></p></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25174627<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Assisting in Management of Restaurant Team</b></p>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Monitors employees to ensure performance expectations are met.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Assists in supervising daily shift operations.</li></ul>
<ul><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li></ul>
<ul><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p><br>
</p><p><b>Conducting Day-to-Day Restaurant Operations</b></p>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li></ul>
<ul><li>Ensures compliance with all restaurant policies, standards and procedures.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul>
<ul><li>Manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Performs all duties of restaurant employees and related departments as necessary.</li></ul>
<ul><li>Opens and closes restaurant shifts.</li></ul><p><br>
</p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Encourages employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Meets and greets guests.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Supervises on-going training initiatives.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Asst Mgr-Restaurants (Astor Grill)

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