assistant spa director

VIO Med Spa

Position Title: Assistant Spa ManagerLocation: VIO Med Spa &ndash; Delray Beach, FLJob Type: Full-TimeSalary: $20&ndash;$25/hr (based on experience)About VIO Med SpaVIO Med Spa &mdash; which stands for Value in Ourselves &mdash; is a nationally recognized, physician-backed aesthetics and wellness brand delivering cutting-edge treatments in a serene and luxurious environment. With locations in over a dozen states and rapid growth across South Florida, VIO Med Spa is redefining the client experience through innovation, expertise, and results-driven care.We specialize in advanced medical aesthetic services including Injectables, Body Contouring, Skin Rejuvenation, Custom Facials, and more. Our mission is to help clients feel confident, radiant, and empowered &mdash; and we&rsquo;re seeking passionate leaders who want to grow with us.Visit us at: www.viomedspa.comPosition OverviewAs the Assistant Spa Manager, you will be the right hand to our Spa Director, supporting day-to-day operations while ensuring a consistently exceptional client experience. You&rsquo;ll lead with positivity, poise, and professionalism &mdash; acting as both a service ambassador and team motivator in a fast-paced, upscale environment.This is the perfect role for someone with a strong hospitality or spa background who is ready to step into leadership, take initiative, and grow within a nationally expanding brand.Key Responsibilities<ul><li>Deliver a warm and polished welcome to every guest; set the tone for a five-star experience.</li><li>Manage client scheduling and daily appointment flow using spa management software.</li><li>Support front desk team members in client communications (in-person, phone, email).</li><li>Assist with staff coordination, ensuring the spa operates smoothly and on time.</li><li>Resolve guest concerns with grace, professionalism, and a solutions-first mindset.</li><li>Educate clients about services, packages, memberships, and retail products.</li><li>Assist in managing inventory and supporting retail sales through suggestive selling.</li><li>Collaborate with the team on creating content for social media (IG Reels, TikTok, before &amp; afters).</li><li>Support promotional campaigns, service launches, and client engagement efforts.</li><li>Uphold the cleanliness, organization, and luxury aesthetic of the spa at all times.</li><li>Serve as a point of contact when the Spa Director is unavailable, ensuring high standards are maintained.</li></ul>Qualifications<ul><li>2+ years of customer service or hospitality experience (spa or med spa preferred).</li><li>Natural leader with strong communication and problem-solving skills.</li><li>Highly organized, detail-oriented, and comfortable multitasking under pressure.</li><li>Knowledge of aesthetics, wellness, or beauty services is a major plus.</li><li>Experience using spa/medical booking software preferred (e.g., Aesthetic Record, Vagaro, etc.).</li><li>A passion for health, beauty, and helping others feel their best.</li></ul>Schedule &amp; Availability<ul><li>Full-time position.</li><li>Must have weekend availability.</li><li>Operating hours: Monday through Saturday.</li></ul>Perks &amp; Benefits<ul><li>Competitive hourly pay ($20&ndash;$25/hr depending on experience)</li><li>401(k)</li><li>Flexible schedule</li><li>Employee discounts on services and retail</li><li>Paid time off</li><li>Opportunity for growth within a rapidly expanding national brand</li></ul>How to ApplyIf you're enthusiastic about medical aesthetics, committed to excellence, and thrive in a leadership role that combines client care and team support, we'd love to meet you. Please submit your resume via Indeed. Qualified candidates will be contacted via email for next steps.VIO Med Spa Delray Beach is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Leadership: 1 year (Preferred)</li><li>Sales: 1 year (Required)</li><li>Customer service: 1 year (Required)</li></ul>Work Location: In person

Assistant Spa Manager

Marriott International

<div>Additional Information 
Job Number25181010 
Job CategorySpa 
LocationThe Westin Hilton Head Island Resort &amp; Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Pay Range: $25.02-$30.77 per hour 
Bonus Eligible: Y<div><div>
JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li></ul>
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
<ul><li>Assumes the responsibilities of the Spa Director in his/her absence.</li></ul>
<ul><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Manages supplies and equipment inventories within budget.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li></ul>
Ensuring and Delivering Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
Conducting Human Resources Activities
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li></ul> 
</div><div>
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

IHG Hotels & Resorts

Your day to day

Operations Management

<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li>
</ul>

Guest Experience

<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.</li>
<li>Handle guest complaints or feedback promptly and professionally.</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li>
<li>Maintain strong guest relationships and encourage repeat business.</li>
</ul>

Team Leadership

<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.</li>
<li>Support employee scheduling, attendance, and performance management.</li>
<li>Foster a positive, motivated, and collaborative team environment.</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.</li>
</ul>

Financial &amp; Sales Support

<ul>
<li>Assist in achieving spa revenue and profitability goals.</li>
<li>Support in preparing reports, budgets, and forecasts.</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li>
<li>Ensure proper billing and adherence to financial procedures.</li>
</ul>

Marketing &amp; Promotion

<ul>
<li>Assist with spa promotions, seasonal offers, and partnerships.</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li>
</ul>

Sharaka Holdings

<ul><li>Assists in managing spa operations and budgets.</li><li>Ensures all employees have the necessary supplies, equipment, and uniforms.</li><li>Reviews budgets, operating statements, and payroll progress reports to support financial management.</li><li>Manages supply and equipment inventories within budget limits.</li><li>Maintains cleanliness and organization of the spa, related areas, and equipment.</li><li>Understands the department&rsquo;s impact on overall property financial goals and works to achieve or exceed budgeted targets.</li><li>Ensures employees understand expectations, standards, and operational parameters.</li><li>Escalates issues to the department manager or Human Resources when necessary.</li><li>Sets a positive example for guest relations and service excellence.</li><li>Engages with guests to gather feedback on service quality and satisfaction.</li><li>Addresses guest issues and complaints promptly and professionally.</li><li>Empowers employees to deliver exceptional customer service.</li><li>Highlights guest satisfaction in team meetings and encourages continuous improvement.</li><li>Strives to enhance overall service performance and guest experience.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in spa operations, preferably in a hotel environment.</li><li>Strong understanding of spa budgets, financial reports, and inventory management.</li><li>Proven leadership skills with the ability to supervise, motivate, and develop staff.</li><li>Excellent customer service and guest relations skills.</li><li>Knowledge of spa treatments, wellness services, and operational procedures.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle guest complaints professionally and effectively.</li><li>Flexible, proactive, and capable of working in a fast-paced environment.</li><li>Familiarity with health, safety, and hygiene standards in spa operations.</li><li>Female candidates are preferred due to operational requirements.</li><li>Open to both local and international applicants.</li></ul>Job Types: Full-time, Permanent

Job Description:<ul><li>Overseeing daily spa operations</li><li>Ensuring exceptional guest service</li><li>Supporting the Operations Manager in driving revenue and team performance.</li><li>Supervising therapists and reception staff</li><li>Monitoring treatment quality</li><li>Maintaining cleanliness and safety standards</li><li>Assisting in staff scheduling and training.</li><li>Handles guest feedback</li><li>Supports retail and treatment sales</li><li>Ensures compliance with spa policies and procedures to deliver a luxury wellness experience.</li></ul>Skills:<ul><li>Excellent communication skills</li><li>Management Skills / Leadership Skill</li><li>Excellent organizational skills</li><li>Excellent negotiation skills</li></ul>Job Type: Full-time

Female Spa Branch Supervisor

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
Key Responsibilities:<ul><li>
Oversee daily operations of spa, fitness, and recreation areas to ensure excellence in guest service and facility upkeep.</li><li>
Assist in developing and implementing wellness programs, treatment menus, and recreational activities.</li><li>
Support budgeting, financial performance, and revenue management strategies.</li><li>
Supervise, train, and motivate staff to maintain high service and professional standards.</li><li>
Monitor health, safety, and hygiene compliance across all facilities.</li><li>
Manage inventory, scheduling, and operational reporting.</li><li>
Address guest feedback promptly and ensure satisfaction.</li><li>
Collaborate with other departments to create integrated wellness and leisure experiences.</li></ul> 
Qualifications 
Qualifications &amp; Requirements:<ul><li>
3&ndash;5 years of leadership experience in spa, fitness, or recreation management within a luxury hotel or resort.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Proven ability to drive revenue and deliver exceptional guest experiences.</li><li>
Knowledge of spa and fitness operations, products, and safety standards.</li></ul></div>

Assistant Director of Spa & Recreation

<div>Additional Information 
Job Number25176334 
Job CategorySpa 
LocationAl Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. 
Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

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