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assistant spa manager

Mandarin Oriental

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
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 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
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 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
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 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
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 Departmental:
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 To ensure operational flow, discuss any issues.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests
 </li>
 <li>
 Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
 </li>
 <li>
 Special guests, group bookings and VIP&rsquo;s
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
 </li>
 <li>
 Daily briefings with concierge and attendant team
 </li>
 <li>
 Weekly meetings with the Spa Operations Manager
 </li>
 <li>
 Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
 </li>
 <li>
 Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
 </li>
 <li>
 Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
 </li>
 <li>
 Spa closure preparation, including email informing the Hotel, guest room letters and signage
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Organize Spa Concierge and Spa Attendant training
 </li>
 <li>
 Assist Concierge &amp; therapists with Spa Soft questions and obstacles
 </li>
 <li>
 Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
 </li>
 <li>
 Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
 </li>
 <li>
 Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
 </li>
 <li>
 Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
 </li>
 <li>
 MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
 
 
 </li>
 </ul>
 
 Finance
 
 
 
 <ul>
 <li>
 Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
 </li>
 <li>
 Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
 </li>
 <li>
 Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
 </li>
 <li>
 Verify individual concierge have complete and accurate financial report at the end of shift
 </li>
 <li>
 Complete Agency totals every Monday for accounts
 </li>
 <li>
 Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
 </li>
 <li>
 Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
 </li>
 <li>
 Track Spa turn away business
 </li>
 <li>
 Redeem expired Gift Certificates on the last day of the month
 </li>
 <li>
 Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
 </li>
 <li>
 Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
 </li>
 <li>
 Tracking colleague treatment experiences
 </li>
 <li>
 Customer Focus:
 
 
 </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 
 
 Ensure that all guest enquiries are taken care of within 12 hours.
 
 
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 
 
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 
 
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 <ul>
 <li>
 Colleague Relations:
 
 
 </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 
 
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 
 
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 <ul>
 <li>
 Administrative Duties:
 
 
 </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 
 
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 
 
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 
 
 Raise the necessary Purchase Requests for all retail and professional products.
 
 
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 <ul>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 Engineering
 
 
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 
 
 <ul>
 <li>
 Health and Safety:
 
 
 </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 
 
 
 SPA
 
 
 
 <ul>
 <li>
 To be fully part of the Spa team
 </li>
 <li>
 To be familiar with all spa treatments/operations of spa for promotion to guests
 </li>
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 To understand and be able to verbalize the vision of the spa
 
 
 </li>
 </ul>
 
 Sustainable Responsibilities
 
 
 
 <ul>
 <li>
 This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
 </li>
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 Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
 </li>
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 Supporting sustainability initiative.
 </li>
 </ul>
</div>

Assistant Spa Manager

Accor

<div><div>Company Description</div> 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;.<div> 
Job Description</div> 
<ul><li>
Oversee the overall operations of the Spa &amp; Recreation department and ensure the set standards are being followed</li><li>
Assist the Operations Manager in monitoring the annual budget to support the operation and manages the section within approved budgetary limits</li><li>
Monitor guest feedback in relation to service, promotions and client and guest reviews</li><li>
Oversee all training activities of the Spa &amp; Recreation team members</li><li>
Review and control the weekly payroll and overtime sheets and monitor according to budget</li></ul><div> 
Qualifications</div> 
<ul><li>
Previous experience in a similar role is an asset in a 5 star hotel setting</li><li>
Knowledge in Opera system</li><li>
Strong interpersonal and communication skills with a passion for service</li></ul></div> <div id='job-id'>Job Id: BMZdRVKuorFXjQQRNDkJB0XQn+NsOkhqNcYXErIl+8j9bweo2dqzDC7enMkgzTMdxCxB1Pojkwufozi380zFF/gbYWIXi19YM9jfF8sQQsAEDRmTBgBDWOqV9p+B2JuhfvkIS1xofTEzTQDWaMN8LAhn4x8T0ltagzqeu9TknzAbH68BnLoiINme8518ZuNqRbuRQ+3O/uQi</div>

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 
 
 Job Title:
 
 Assistant Recreation Manager
 
 
 
 Department:
 
 Spa and Recreation
 
 
 
 Reports to:
 
 Head of Spa and Recreation
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 As an
 
 Assistant Recreation Manager
 
 , you will support the Head of Spa and Recreation in managing the daily operations of the recreational activities within the resort. You will oversee the lifeguard operation, kids club and recreational services and programs offered to guests, ensuring high standards of safety, quality, and guest satisfaction. This role requires leadership, creativity, and the ability to develop engaging programs that enhance the guest experience, while promoting team collaboration and operational efficiency.
 
 
 
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As
 
 Assistant Recreation Manager
 
 , you will need to:
 
 
 
 
 
 
 Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Assist the Head of Spa and Recreation in managing the daily operations of the lifeguard operation, kids club and recreational activities and services offered to guests.
 </li>
 <li>
 Attending briefing and meetings in the absence of Head of Spa and Recreation.
 </li>
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 Lead and supervise the recreation team, providing guidance, training, and feedback to ensure high performance and a positive work environment.
 </li>
 <li>
 Conduct performance review (probationary and annual review) for lifeguards, kids club and activities team members.
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 <li>
 Support the recruitment, onboarding, and ongoing development of the recreation team members.
 </li>
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 Foster teamwork, collaboration, and communication among team members, ensuring they deliver exceptional guest service at all times.
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 Provide regular performance reviews and assist in resolving any team challenges or issues.
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 Coach the team member to deliver a high-quality service and maintain consistency.
 </li>
 </ul>
 
 
 Guest Experience &amp; Program Development
 
 
 <ul>
 <li>
 Coordinate and oversee the design and execution of engaging recreational programs and events that align with the resort&rsquo;s guest experience objectives.
 </li>
 <li>
 Create seasonal activities for kids, teenagers and family. Change every 3 months.
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 Ensure that all recreational programs and activities are well-structured, enjoyable, and meet the diverse needs of guests.
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 <li>
 Personalize guest experiences by providing recommendations and ensuring their recreational needs are met.
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 <li>
 Stay updated on current trends and innovations in recreational services to continuously enhance guest offerings.
 </li>
 <li>
 Reach out to villa host for VVIP arrival and put together recreation program during the stay.
 </li>
 <li>
 Gather and analyze guest feedback to refine and improve the recreational program.
 </li>
 <li>
 Prompt action and communication to the guests should unforeseen situation happened in the recreational areas that effect the guest experience.
 </li>
 </ul>
 
 
 Operational Efficiency &amp; Safety Management
 
 
 <ul>
 <li>
 Monitor the operational aspects of recreational areas, ensuring that all equipment and facilities are well-maintained, clean, and fully operational.
 </li>
 <li>
 Raise HotSOS request and coordinate with Engineering for any maintenance issue before the equipment got damaged and Housekeeping for any cleanliness issue at the pool, beach, kids club and the gym.
 </li>
 <li>
 Ensure that all safety protocols are followed and that the team adheres to health and safety regulations while delivering activities.
 </li>
 <li>
 Conduct weekly and monthly lifeguards training to ensure our team stay fit and vigilant.
 </li>
 <li>
 Prepare and maintain all necessary schedules, ensuring proper staffing levels during peak and off-peak hours.
 </li>
 <li>
 Manage the allocation of recreational resources, ensuring they are distributed effectively and efficiently.
 </li>
 <li>
 Assist in budget planning and cost control, ensuring that all activities are executed within the allocated budget while maintaining quality and guest satisfaction.
 </li>
 <li>
 Conduct inventory and raise PO to ensure we have sufficient stock to operate.
 </li>
 <li>
 To ensure the safety and rescue equipment are in perfect condition.
 </li>
 <li>
 Report any incident as soon as it occurred and raised the glitch. Follow up with guest that got affected and ensure the guest have enjoyable stay until depart.
 </li>
 <li>
 Preventive maintenance of our facilities (padel, tennis, gym, pools) and coordinate with Engineering to rectify the issues.
 </li>
 <li>
 Conduct risk assessment prior to implementation of new activities.
 </li>
 <li>
 Create SOP for evacuation plan for each recreational areas and SOP for reopening the facilities after evacuation.
 </li>
 </ul>
 
 
 Collaboration with Other Departments
 
 
 <ul>
 <li>
 Collaborate with other departments such as Engineering, Housekeeping, Food and Beverage, Front Office and Security to ensure smooth operations and cross-departmental support for recreational activities.
 </li>
 <li>
 Work with marketing and events teams to promote recreational offerings and drive guest participation.
 </li>
 <li>
 Liaise with the Spa and Wellness team to develop wellness-related activities and programs that complement the resort&rsquo;s offerings.
 </li>
 <li>
 Coordinate with guest services to address special requests, VIP guest activities, or group bookings for recreational events.
 </li>
 </ul>
 
 
 Reporting &amp; Administration
 
 
 <ul>
 <li>
 Maintain accurate records of recreational activities, including attendance, guest feedback, and performance metrics.
 </li>
 <li>
 Provide the Head of Spa and Recreation with regular reports on activity performance, guest satisfaction, and any operational issues.
 </li>
 <li>
 Prepare scheduling based on occupancy and business level.
 </li>
 <li>
 Maintain accurate records of daily sign in and out in oasys. Upload schedule and ensure to submit sick leave paper accordingly.
 </li>
 <li>
 Complete monthly attendants in oasys for payroll.
 </li>
 <li>
 Assist in the preparation of reports related to departmental performance, budget usage, and staffing levels.
 </li>
 <li>
 Ensure all relevant documentation, including health and safety certifications, is up-to-date and stored appropriately.
 </li>
 <li>
 Handle any administrative tasks, including scheduling, reporting, and tracking equipment inventory.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Recreation Management, or a related field.
 </li>
 <li>
 Minimum of 3&ndash;5 years of experience in the recreation or leisure industry, with at least 1&ndash;2 years in a leadership or supervisory role.
 </li>
 <li>
 Strong knowledge of lifeguard operation, kids club, recreational programming, guest services, and hospitality operations.
 </li>
 <li>
 Proven experience in team management and leadership, with excellent interpersonal and communication skills.
 </li>
 <li>
 Ability to create and deliver engaging programs that meet the interests of a diverse guest population.
 </li>
 <li>
 Excellent problem-solving and organizational skills.
 </li>
 <li>
 Strong customer service orientation, with a passion for delivering exceptional guest experiences.
 </li>
 <li>
 Fluency in English; knowledge of Arabic is a plus.
 </li>
 <li>
 First Aid and CPR certifications are a plus.
 </li>
 <li>
 Must be available to work flexible hours, including weekends and holidays, as required.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Assistant Recreation Manager

six senses

<div>As SPA &amp; Wellness Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties and Responsibilities
 
As SPA &amp; Wellness Manager, I will assume full responsibility for the efficient and effective implementation of Wellness throughout the resort, working side by side with HOD&rsquo;s, especially on the offerings in the Spa and Fitness facilities to provide exceptional product and service within brand operating standards. 
The duties and responsibilities will include:
<ul>
<li>Keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.</li>
<li>Continually focus on the rejuvenation of the health and wellness experience.
</li><li>Wellness offerings, Spa treatments, exercise classes and fitness facilities and equipment will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.</li>
<li>Arrange and conduct workshops and lectures for both hosts and guests on relevant health and wellness topics.
</li><li>Constant interaction with and provision of support to and communication with other departments is intrinsic to the smooth functioning of the operation.</li>
</ul>
Qualifications 
To execute the position of SPA &amp; Wellness Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
<ul>
<li>Possess a minimum of a bachelor&rsquo;s degree in Wellness or Hotel Management, or closely related field. I also have the technical skills and at least five years&rsquo; experience in a luxury spas and wellness role within hospitality with proven results.</li>
<li>Fluent in English.</li>
</ul>
The above is intended to provide an overview of the role and responsibilities for a Director of Spa &amp; Wellness at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: JrRhbwDu8VKOpbbJJN/4+U48VgPhV8KdzSvkglsmwyi/uUOwSg8+7HSPNCt+3YeR1qfhQWlfCQ9q+1eGw0dlApC8DwsYjaqkxdpCP/5PL6hzhnxuDAufSx1/nRM6lIS+NI4/M4gLJdFyM0d259jEGUA=</div>

SPA & Wellness Manager

Faena

<div>Company Description 
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life&mdash;through bold ideas, meaningful collaboration, and a deep sense of purpose.
As we continue our expansion into the Kingdom of Saudi Arabia, Faena Red Sea will mark a new chapter&mdash;visionary in spirit, exceptional in execution. We&rsquo;re building more than a hotel; we&rsquo;re shaping a world of beauty, wonder, and connection. If you&rsquo;re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life. 
Job Description 
About the Role 
The Director of Spa will oversee the spa operations and lead a team of professionals in delivering exceptional wellness experiences that align with FAENA&rsquo;s luxury brand standards. This individual will be instrumental in creating a unique and transformative wellness experience for guests, ensuring the spa services meet the highest standards of quality, consistency, and innovation.
Key Responsibilities:<ul><li>
Spa Operations Management: Lead all aspects of spa operations, ensuring a seamless and luxurious experience for all guests. Oversee daily operations, staffing, service standards, and the implementation of all operational policies and procedures.</li><li>
Team Leadership and Development: Recruit, train, and develop a highly skilled team of spa professionals, fostering a culture of excellence and creating a positive work environment.</li><li>
Guest Experience: Ensure the highest level of personalized service for spa guests, exceeding expectations and providing a holistic wellness experience that aligns with FAENA&rsquo;s culture and brand values.</li><li>
Financial Oversight: Manage the spa budget, financial performance, and revenue generation initiatives. Monitor profitability, control costs, and implement strategies to enhance revenue streams through treatments, products, and spa packages.</li><li>
Product and Service Innovation: Regularly assess and evolve the spa menu, introducing new and innovative treatments and wellness programs that appeal to our high-end clientele. Ensure all spa offerings remain in line with global wellness trends and guest expectations.</li><li>
Collaboration with Management: Work closely with the Hotel Manager, F&amp;B, and other departments to ensure seamless integration of the spa services within the broader hotel experience. Ensure all spa activities are aligned with FAENA's brand values and operational goals.</li><li>
Compliance and Health &amp; Safety: Ensure adherence to health and safety standards, industry regulations, and FAENA&rsquo;s internal policies regarding spa operations and guest well-being.</li><li>
Brand Representation: Be a brand ambassador for FAENA, ensuring that all spa services and experiences reflect the luxury, art, and cultural values of the brand. Foster a strong understanding of the FAENA culture and its commitment to excellence.</li></ul> 
Qualifications<ul><li> 
Minimum of 5-7 years of experience in luxury spa management, with a proven track record in a senior leadership role, ideally in pre-opening or high-end resort/spa environments.</li><li>
Strong leadership skills, with the ability to inspire, mentor, and motivate a diverse team.</li><li>
Expert knowledge of spa operations, including service standards, financial management, team development, and wellness trends.</li><li>
Passion for wellness, with a deep understanding of the spa industry, treatments, and wellness offerings.</li><li>
Exceptional guest service orientation, with the ability to anticipate and exceed guest expectations.</li><li>
Excellent communication, interpersonal, and organizational skills, with the ability to collaborate across departments.</li><li>
Knowledge of local regulations related to health, safety, and wellness services.</li><li>
Fluency in English; additional languages are a plus.</li></ul> 
Additional Information 
What Awaits You...<ul><li>
The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but also to creating a global brand.</li><li>
The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>
Be part of a team that is deeply passionate about creating exceptional hospitality experiences and exploring new locations with every opportunity.</li><li>
A competitive package along with plenty of development opportunities to grow within the organization.</li></ul>
FAENA The Red Sea is set to become a world-class destination, offering luxury accommodations, unparalleled service, and extraordinary experiences. As a member of our team, you will play a pivotal role in shaping and building the teams that will bring this iconic brand to life and ensure the continued success of the property.
If you are looking to make a significant impact on an ambitious, high-profile project and are excited to help shape the future of FAENA The Red Sea, we invite you to apply for this exceptional opportunity.</div> <div id='job-id'>Job Id: QjDa1q4tA+Cl0ve0xPllDnld0Pwioalmv8zrp4yXz5tqL9DJhkbDNtzl9jE6ucuuoe2SshQr/8vtiSUqwW35e4LayGHDqVpJvwhYV8+lNlw5c/TcW+cdU4Q9LndddLh97eV4N+aGsA==</div>

Director of Spa

Career Land Center

<div><div>Job Title: SPA Operations Manager
 
Location: Riyadh, Saudi Arabia
 
Client: Premium Beauty &amp; Wellness Brand
 
Job Type: Full-time | On-site
 
Industry: Hospitality / Beauty &amp; Wellness
Overview:
 
We are seeking an experienced and organized SPA Manager to oversee the day-to-day operations of a premium beauty and wellness brand in Cairo . The ideal candidate will come from a salon management background and demonstrate strong leadership, customer service, and team development skills.
This role is open to female candidates with strong communication skills and a hands-on approach to operational excellence.
Key Responsibilities:
<ul><li>Manage daily operations across salon or wellness branches
</li><li>Lead, train, and supervise staff to maintain high service standards
</li><li>Oversee scheduling, inventory, customer service, and cleanliness standards
</li><li>Ensure seamless client experiences and address guest feedback professionally
</li><li>Coordinate with senior management on business goals and performance metrics
</li><li>Monitor budgets, cost control, and operational efficiency
</li><li>Support marketing campaigns and brand promotions on-site
</li></ul>Requirements:
<ul><li>3+ years of experience in beauty/salon operations management
</li><li>Strong leadership and team coordination skills
</li><li>Excellent communication and customer service abilities
</li><li>Fluency in English
</li><li>Organized, reliable, and detail-oriented
</li><li>Based in Cairo or willing to relocate
</li></ul>Compensation &amp; Benefits:
<ul><li>Competitive salary
</li><li>Performance bonuses
</li><li>Professional growth within a fast-expanding brand
</li><li>Supportive, people-focused working culture</li></ul></div></div> <div id='job-id'>Job Id: d8WUyiVYUPhSejwzeAggagRGo2ylmh+B1901E7jnN7qdOIfH2jYjwvLctI8hCJnuvi9tvNShmk3qg68aggIzGu5XxEd0OtzXSO1Ee0CSE1E12MkYPgtaJZt5DMVZlZWrfz8kDXqZYNR/QrUDd0Qoeecs+OefqC3L/rYcCeC7lRI2PuJpVQ==</div>

SPA MANAGER

Marriott International

<div>Additional Information 
Job Number25130011 
Job CategorySpa 
LocationJeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia, 23531 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Spa Operations and Budgets
<ul><li>Assumes the responsibilities of the Spa Director in his/her absence.</li></ul>
<ul><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Manages supplies and equipment inventories within budget.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li></ul> 
Ensuring and Delivering Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div> <div id='job-id'>Job Id: 6L4UNawUWD8VQsbLjujjs8xtClLjGZwpP5O/JD8BsT9SD4GMhNpvaNJACXoEFXYKTMrAEG8mySzCIDY4WXJs4/FMCS3eD+Ds8VM8h8V1xGId/JpJLWIckQ1ankj44qKNMJsL95S5wIvY5BmgHzn7aYrYFT6RcTW8qRgOcMmrhY7LPCXJAYE7EynwqQ==</div>

Mgr-Spa

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