assistant spa manager

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 1 October 2025
 
 
 
 Department:
 
 Spa &amp; Recreation
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 Royal Maxim Palace Kempinski
 
 
 
 SCOPE
 
 
 
 To take 100% responsibility for assisting the Spa Manager to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests&rsquo; expectations and maximize profitability in accordance with Resense&rsquo;s spa vision, core values and all related brand standards, procedures &amp; policies.
 
 
 
 
 MAIN RESPONSIBILITIES
 
 
 
 
 Operating:
 
 
 &bull; To perform treatments
 
 &bull; To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.
 
 &bull; Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
 
 &bull; Actively contributing in and directing all meetings as necessary.
 
 &bull; Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.
 
 &bull; Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.
 
 &bull; Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.
 
 &bull; To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager.
 
 &bull; To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.
 
 &bull; To maintain and update equipment, product, service and standards as required.
 
 &bull; To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.
 
 &bull; To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.
 
 &bull; To ensure that a high standard of cleanliness is maintained throughout the facility at all times.
 
 
 
 Finance
 
 
 &bull; To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme.
 
 &bull; To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.
 
 
 
 Recruitment and Training
 
 
 &bull; To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.
 
 &bull; To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements.
 
 &bull; Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.
 
 &bull; Develop the therapists&rsquo; roster and assist the concierges with the appointment schedule.
 
 &bull; Ensure the spa&rsquo;s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.
 
 
 
 Reporting
 
 
 &bull; Assisting the Spa Manager tracking and developing statistical reporting.
 
 &bull; Keeping accurate and up-to-date records and statistics on the spa employees.
 
 
 
 Purchasing:
 
 
 &bull; Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 
 
 
 Operating:
 
 
 &bull; To perform treatments
 
 &bull; To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.
 
 &bull; Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
 
 &bull; Actively contributing in and directing all meetings as necessary.
 
 &bull; Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.
 
 &bull; Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.
 
 &bull; Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.
 
 &bull; To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager.
 
 &bull; To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.
 
 &bull; To maintain and update equipment, product, service and standards as required.
 
 &bull; To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.
 
 &bull; To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.
 
 &bull; To ensure that a high standard of cleanliness is maintained throughout the facility at all times.
 
 
 
 Finance
 
 
 &bull; To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme.
 
 &bull; To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.
 
 
 
 Recruitment and Training
 
 
 &bull; To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.
 
 &bull; To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements.
 
 &bull; Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.
 
 &bull; Develop the therapists&rsquo; roster and assist the concierges with the appointment schedule.
 
 &bull; Ensure the spa&rsquo;s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.
 
 
 
 Reporting
 
 
 &bull; Assisting the Spa Manager tracking and developing statistical reporting.
 
 &bull; Keeping accurate and up-to-date records and statistics on the spa employees.
 
 
 
 Purchasing:
 
 
 &bull; Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 NATIONALITY:
 
 Eligible for a working permit in country of hire.
 
 
 
 EDUCATION:
 
 <ul>
 <li>
 Business administration qualification. (an advantage)
 </li>
 <li>
 Beauty/spa therapist qualification. (an advantage)
 </li>
 <li>
 Experience with Advanced Cosmetology. (an advantage)
 </li>
 <li>
 First Aid and CPR Certificate.
 </li>
 </ul>
 
 EXPERIENCE:
 
 To fill the position,
 
 one
 
 of the following is required:
 
 
 <ul>
 <li>
 1-2 years&rsquo; spa management experience in an international standard spa.
 </li>
 <li>
 Previous experience in a 5 star hotel spa.
 </li>
 </ul>
 
 LANGUAGE:
 
 Ability to work and communicate in a multinational environment:
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 Include the skills the candidate must have to fill this
 
 Position:
 <ul>
 <li>
 Operations management.
 </li>
 <li>
 Financial reporting and budgeting.
 </li>
 <li>
 Human resource management.
 </li>
 <li>
 Public relations and marketing.
 </li>
 <li>
 Stock and retail management.
 </li>
 <li>
 High levels of customer service.
 </li>
 <li>
 Industry analysis.
 </li>
 <li>
 Strong leadership skills.
 </li>
 </ul>
 
 TECHNICAL COMPETENCIES:
 
 <ul>
 <li>
 Computer literate (mid-advanced level)
 </li>
 <li>
 Business writing.
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Excellent communication and interpersonal skills with superb presentation and grooming
 </li>
 <li>
 Strong management skills and ability to inspire those in others
 </li>
 <li>
 Experience in revenue management would be an advantage
 </li>
 <li>
 Analytical and problem solving skills and execution of work
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property.
 
 
 
 
 
 Benefits
 
 
 
 About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
 
</div>

Assistant SPA Manager - Egyptians Only

Hyatt

<div><div>Summary<div>
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Spa is responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit.
</div></div><div>Qualifications<div>
Ideally with a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management. Minimum 2 years work experience as Assistant Manager- Spa . Aesthetic qualification in treatments and training will be of great advantage</div></div></div>

ASSISTANT MANAGER-SPA

One & Only Resorts

<div></div><div><div>Assistant Manager, Spa 
(16913)</div> 
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div> 
Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div> 
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an Assistant Manager, Spa to join the One&amp;Only team at One&amp;Only The Palm Resort in Dubai.</div> 
<div></div>

With the global growth of our brands, you will be an integral part of the Resort&rsquo;s success, and your will be responsible for all aspects of the Spa Operation, supporting the Director of Wellness in driving key elements such as marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, staff relations and training. Assistant Spa Manager will play a key role in the Spa&rsquo;s vision of success and guest expectation.
<div>
Key Duties and Responsibilities:</div> 
<div></div>
<div>
Spa &amp; Retail Sales/ Stock
</div><ul><li>Promote and sell the services of the Spa and maximise the potential of all sales.
</li><li>Regularly monitor the retail sales and retail % of each staff member, providing motivation and training.</li>
<li>Responsible for maintaining an effective stock control system including stock rotation, inventory and placing orders to par level, reporting cost to Director of Wellness. Ensure a par stock appropriate to the business demands.</li>
<li>Monitor the cost of product and correct usage of therapists.</li>
<li>Ensure monthly stock rotation within every treatment room.</li></ul> 
<div></div>
<div>
Finance &amp; Commercial</div>
<ul>
<li>Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
</li><li>Plan an annual calendar of events and promotions and to review success with Director of Wellness</li>
<li>Ensure the program of activities and events within the Spa are advertised, supported and meets the guests expectations and to ensure that all spa staff understand the content of the program.6</li>
<li>Prepare reports on key operating performance statistics in line with agreed procedures and implement action as discussed with the Director of Wellness and ESPA.</li>
<li>Review, monitor and report treatment spend analysis in line with agreed parameters.</li></ul> 
<div></div>
<div>
Duty Management/ Operations
</div><ul><li>Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.</li>
<li>Take full management responsibility within the Spa in the absence of the Director of Wellness, acting as Duty Manager and Spa Representative as required.</li>
<li>Responsible for Opening/Closing Procedures when on duty.</li>
<li>Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.</li>
<li>Provide operational support to all spa departments when required.</li>
<li>To ensure that all treatments carried out in the spa are in line with agreed ESPA procedures.</li></ul> 
<div></div>
<div>
Personnel Management &amp; Training
</div><ul><li>Manage all spa department rotas in line with the operational demands of the Spa and to review these regularly in line with special events, programmes, visits etc. Oversee attendance sheets, sick leave and holiday arrangements.</li>
<li>Provide the update to manuals, workbooks, to ensure that all operational procedures are carried out in the prescribed manner.</li>
<li>Provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.</li>
<li>Develop an annual training plan with spa supervisors and ensure that all employees are trained and developed to meet the needs of the business.</li></ul> 
<div></div>
<div>
Guest &amp; Hotel Relations
</div><ul><li>Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out</li>
<li>Oversee Press visits, PR and VIP visits.</li>
<li>Create and maintain relations with spa guests through having an active presence in key guest areas.</li>
<li>Create strong relationships with key departments such as Front Office, Housekeeping and Maintenance.</li></ul> 
<div></div>
<div>
Health, Safety &amp; Hygiene
</div><ul><li>Ensure that all Hotel and ESPA Health and Safety guidelines are adhered to and that all new staff receive instruction in these as part of their Spa Induction programme</li>
</ul><ul><li>Ensure that the Spa&rsquo;s cleanliness and image are in line with agreed standards and are reviewed with key staff regularly</li></ul> 
<div></div>
<div>
Skills, Experience &amp; Educational Requirements
</div><ul><li>Previous experience as Assistant Spa Manager for 1 year.</li>
<li>Diploma in Spa Management will be valued.</li>
<li>Skills in sales, marketing and guest relations.</li>
<li>Strong customer service in luxury spa/hospitality industry.</li>
<li>Skills in managing and processing software such as: Spa Soft and Opera are required.</li>
<li>Detail-oriented and have the skills to manage in accordance to Standard Operating Procedures relating to service,training, inventory and payroll.
</li></ul><ul><li>Experience in handling crucial situations with guests and colleagues effectively.
</li><li>Managing colleague performance issues quickly and effectively.</li>
<li>Strong ability to coach and motivate colleague to achieve sales and service goals, build clientele, monitor productivity goals and evaluate results.
</li><li>To present a professional and polished appearance.
</li><li>Flexible schedule, available to work evenings, weekends and holidays.</li>
<li>To remain in contact with updates and developments in the Spa Industry.</li></ul> 
<div></div>
<div>
At One&amp;Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</div> 
<div></div>

Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner &ndash; The One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted. 
<div></div>
<div>
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Spa

six senses

<div>As Spa Supervisor, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Spa Supervisor,I will work strategically with the Director of Wellness to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will maintain an overall consistency of the Company&rsquo;s vision, quality/standards and develop concepts consistent with brand identity.

I will assume full responsibility for the efficient operation in the following:
<ul><li>Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.</li>
<li>Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.</li>
<li>Assist on reviewing services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices.</li>
<li>Assist on the efficient operation of the spa. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.</li>
<li>Regularly meet with Spa Manager to plan next steps in spa operations and liaise with involved departments.</li>
<li>Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.</li>
<li>Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.</li>
<li>Control that my department&rsquo;s budget is strictly adhered to and all costs will be continually monitored and controlled to drive profitability, while taking into consideration the preservation of required standards with every decision made.</li>
<li>Submit legally required and confidential documentation related to my department.</li>
<li>Attend or conduct the designated meetings and briefings as instructed by the General Manager with a two-way flow of pertinent information and communications.</li>
<li>Perform any additional duties given to me by the General Manager.</li>
</ul>
Qualifications

To execute the position of Spa Supervisor, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
<ul><li>Possess a minimum of a bachelor's degree in Hospitality, Wellness or Business Management and more than two year&rsquo;s experience in a similar hotel operational role.
</li><li>Technical skills include Advanced MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
</li><li>Maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.</li>
<li>Fluent in English</li>
</ul>
The above is intended to provide an overview of the role and responsibilities for an Assistant Clerk at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Spa Supervisor - Six Senses Amaala

St. Regis Hotels & Resorts

<div>
 
 Additional Information
 
 Assistant Manager - Wellness (Ayurveda Doctor) | The St. Regis Goa Resort
 
 
 
 Job Number
 
 25124309
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 1 year experience in the spa, guest services, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Management of Spa Operations and Budgets
 
 
 
 <ul>
 <li>
 Ensures all employees have the proper supplies, equipment and uniforms.
 </li>
 <li>
 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
 </li>
 <li>
 Manages supplies and equipment inventories within budget.
 </li>
 <li>
 Maintains cleanliness of spa and related areas and equipment.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Brings issues to the attention of the department manager and Human Resources as necessary.
 
 
 </li>
 </ul>
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Manager - Wellness (Ayurveda Doctor) | The St. Regis Goa Resort

Hilton

<div>Spa Therapist | Hilton Abu Dhabi Yas Island
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. 
 
What will I be doing?
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
<ul><li>Attending Hilton Trainings and monthly departmental meetings as required</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>To report any maintenance issues to Front Office Manager</li>
<li>Assist in all areas of the operations as requested by Front Office Manager</li>
<li>To be fully aware of current and future services offered by the hotel</li>
<li>To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses</li>
<li>Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail</li>
<li>Accurately schedule all massage reservations, changes, confirms and cancel massage reservations</li>
<li>Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager</li>
<li>Accurately explain spa treatment menu and packages to guests</li>
<li>Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards</li>
<li>Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms</li>
<li>Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms</li>
<li>Ensure stocking of water and other beverages and set up and break down of beverage and fruit station</li>
<li>Assisting guest and providing personal training session, if necessary</li>
<li>Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates</li>
<li>To ensure audio-visual equipment is well maintained and in good condition</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>Provides courteous and efficient guest service from point of arrival through check out</li>
<li>Orient the guests through our Fitness facility, greets guests and provides personal guest service</li>
</ul>What are we looking for?
A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals</li>
<li>Experience in hospitality or customer service industry is requires</li>
<li>Ability to read, writes, speak and understand the English language to effectively communicate with guests</li>
<li>Ability to speak effectively in front of groups of customers or employees of organization</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations</li>
<li>At least 1 year experience in the spa or hospitality industry</li>
<li>Experience in a resort or wellness related field</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Therapist | Hilton Abu Dhabi Yas Island

Story92 House of Beauty

Spa Manager / DirectorWe are currently seeking a highly motivated and experienced British Female Spa Manager or Director to lead our luxury spa operations in Dubai. The ideal candidate must possess strong leadership skills, a passion for wellness, and a deep understanding of luxury guest service standards.Key Responsibilities:<ul><li>Oversee daily spa operations, ensuring a seamless and luxurious guest experience.</li><li>Implement and maintain Standard Operating Procedures across all departments (service, training, inventory, payroll).</li><li>Drive spa revenue through innovative sales and marketing strategies, guest retention, and upselling.</li><li>Maintain and process bookings through various spa management software.</li><li>Lead by example in handling guest relations, ensuring any complaints or concerns are resolved promptly and professionally.</li><li>Manage and coach staff, addressing performance issues efficiently and motivating team members to achieve service and sales goals.</li><li>Monitor and evaluate team productivity and guest satisfaction metrics.</li><li>Stay updated with the latest trends, techniques, and developments within the spa and wellness industry.</li><li>Ensure all staff adhere to brand standards, dress code, and grooming requirements.</li><li>Prepare and manage budgets, cost controls, and inventory systems.</li></ul>Requirements:<ul><li>Minimum 3 years of experience as a Spa Manager or Director in Dubai.</li><li>Diploma in Spa Management (minimum qualification).</li><li>Strong experience in luxury spa or hospitality environments.</li><li>Proficient in sales, marketing, and guest relations.</li><li>Skilled in handling various spa software platforms.</li><li>Proven ability to manage teams, deliver training, and oversee operations.</li><li>Ability to remain calm under pressure and resolve critical guest or team issues.</li><li>Professional appearance and demeanor.</li><li>Flexible availability, including evenings, weekends, and holidays.</li><li>Strong passion for wellness and commitment to staying ahead of industry developments.</li></ul>If you are passionate about wellness, hospitality, and operational excellence&mdash;and have a proven background in managing luxury spa experiences in Dubai&mdash;we&rsquo;d love to hear from you.Apply now with your updated CV and a cover letter outlining your relevant experience.Job Type: Full-time

Experienced Spa Director/ Manager - Female

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