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assistant store manager

Sportsman's Warehouse

<div><h4 class="jobSectionHeader">DESCRIPTION</h4>
Purpose of Position: 
The Assistant Store Manager is responsible for supporting the Store Manager in overseeing daily operations and leading a high-performing team. This role involves direct supervision of select departments and areas of the store, with a focus on overseeing operational execution, direct Outfitter (employee) supervision, feedback, and coaching. The Assistant Store Manager will play a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance. 

Duties and Responsibilities:
Team Leadership and Development:
<ul><li>Assist the Store Manager in leading, training, and mentoring team members, fostering a culture of engagement, accountability, and high performance.
</li></ul><ul><li>Maintain continuous, clear communication with Outfitters to clarify expectations, train on knowledge and skills, and address employee concerns.
</li></ul><ul><li>Support the Store Manager in the performance evaluation process, providing constructive feedback to employees.
</li></ul>Operational Support:
<ul><li>Help manage daily store operations, ensuring compliance with company policies and procedures.
</li></ul><ul><li>Oversee departmental functions, ensuring tasks are completed efficiently and effectively, and that standards are maintained.
</li></ul><ul><li>Assist in executing opening and closing procedures, maintaining store security and compliance.
</li></ul><ul><li>Employee Management:
</li></ul><ul><li>Monitor employee attendance, time management, performance, and adherence to company policies, addressing any issues promptly and professionally.
</li></ul><ul><li>Assist in the hiring, training, and onboarding processes for new team members, ensuring a smooth integration into the store culture.
</li></ul><ul><li>Facilitate conflict resolution among team members, promoting a positive work environment.
</li></ul>Sales and Customer Engagement:
<ul><li>Support the Store Manager in driving sales and achieving financial objectives through effective merchandising and customer engagement strategies.
</li></ul><ul><li>Ensure that all employees are trained to deliver exceptional customer service and possess strong product knowledge.
</li></ul><ul><li>Assist in managing in-store events and promotional activities to enhance customer engagement and store traffic.
</li></ul>Compliance and Risk Management:
<ul><li>Ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.
</li></ul><ul><li>Help maintain accurate records of inventory, cycle counts, and compliance documentation.
</li></ul>Reporting and Communication:
<ul><li>Assist the Store Manager in analyzing sales, labor, and inventory reports to identify trends and inform decision-making.
</li></ul><ul><li>Provide regular updates to the Store Manager on departmental performance and employee issues.
</li></ul>Other Responsibilities:
<ul><li>Perform additional tasks as assigned by the Store Manager, demonstrating flexibility and commitment to the overall success of the store. 
</li></ul> 
<h4 class="jobSectionHeader">REQUIREMENTS</h4>
Required Skills:
<ul><li>Strong leadership skills with the ability to motivate and develop a diverse team.
</li></ul><ul><li>Excellent verbal and written communication skills, capable of building relationships with customers, employees, and suppliers.
</li></ul><ul><li>Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
</li></ul><ul><li>Knowledge of inventory management and ability to interpret sales data.
</li></ul><ul><li>Proficiency in budget management and understanding of financial practices.
</li></ul><ul><li>Familiarity with local outdoor trends, activities, and organizations to inform operational and merchandising decisions.</li></ul></div>
 <div></div><div><h4 class="jobSectionHeader">DETAILS</h4>
ID: 23968 
Posted: 09/10/2025 
Expires: 10/10/2025 
Department: Other 
<h4 class="jobSectionHeader">SHIFT INFO</h4>
Type: Full-time 
Shift(s): Varies 
Hours: Varies 
<h4 class="jobSectionHeader">WAGE INFO</h4>
Wage/Salary:TBD/Negotiable 
Wage/Hourly: N/A</div>

ASSISTANT STORE MANAGER

Farm & Home Supply

<div><h1 class="jobSectionHeader">Assistant Store Manager-Exciting Career Opportunity</h1>
<div>Reports to: Store Manager 
Classification: Exempt / Salaried, FULL-TIME</div>
<div></div><div>JOB SUMMARY:</div>
<div>To oversee the operational activities of the entire store while providing positive leadership to the team.</div>
<div>This position is responsible for working with the Store Manager to lead the day-to-day operations of the store, customer service, and ensuring all team members are executing our Gold Standards of Operational Excellence. Oversees the Softlines Departments, Sporting Goods &amp; Gun Counter, Consumables, and Plants.</div>
<div></div><div>ESSENTIAL FUNCTIONS:</div>
<div><ul><li>Provide customers with World Class Customer Service through friendly, quick, and accurate assistance.</li></ul>
<ul><li>Supervise and coordinate the activities of all store staff, recommending measures to improve performance and increase efficiency.</li></ul>
<ul><li>Recommend or initiate personnel actions such as hiring, promotions, transfers, discharges, and disciplinary measures.</li></ul>
<ul><li>Responsible for training and coaching, new and existing, team members to the Gold Standard.</li></ul>
<ul><li>Assist in planning, directing, and coordinating safety and loss prevention programs.</li></ul>
<ul><li>Help to oversee Table &amp; Endcap Programs and Store Scheduling.</li></ul>
<ul><li>Assist in the analysis of financial impacts of risks on the company within authority, managing inventory and implementing appropriate techniques to minimize shrink.</li></ul>
<ul><li>Perform all basic job functions such as email, operating a register, bookkeeping, scanning, operating a pallet jack, tow motor, price changes, setting ads, merchandising, checking in freight, in-store pickup, and managing the utilization of the Learning Management System.</li></ul>
<ul><li>Collaborate with the Store Manager to identify, plan and develop methods and procedures to obtain greater profit and efficiency in our business.</li></ul>
<ul><li>Work closely with Scanning Coordinators, Bookkeepers, and Inventory Specialists to ensure pricing, inventory, and accounting accuracy.</li></ul>
<ul><li>Able to work evenings, weekends and holidays at a minimum of 45 hours per week.</li></ul>
<ul><li>Lifting capability up to and including 80 lbs.</li></ul>
<ul><li>Ensure all Federal and State guidelines are being followed with respect to the sale of firearms.</li></ul>
<ul><li>Reviews and Audit Firearms inventory and 4473 forms on a weekly basis for accuracy.</li></ul>
</div>
<div></div><div>ADDITIONAL RESPONSIBILITIES:</div>
<ul><li>Completes special projects as directed by the Store Manager. Additional responsibilities may be assigned throughout the store at any given time.</li>
</ul><div>MINIMUM REQUIREMENTS-EXPERIENCE AND TRAINING:</div>
<ul><li>Ideal candidate must have at least 3-5 year&rsquo;s retail experience.</li>
<li>Proven leadership skills with the ability to motivate, develop and train store personnel.</li>
<li>Must be 21 years of age and have a valid FOID card (if Illinois Resident).</li>
</ul><div>EXCELLENT BENEFIT PACKAGE:</div>
<div>Eligible for standard voluntary benefits; including health, vision, dental, life insurance, and 401(k) per standard company eligibility requirements. Additional supplements available. Paid Company Vacation. STRONG Team Member Discount after 30 days.</div>
<div>ELIGIBLE FOR QUARTERLY BONUS PROGRAM!</div>
<div></div><div>Position Salary Range: $44,000-$47,000 PLUS BONUS</div></div>

Assistant Store Manager

Buckle

<div>Summary

The Assistant in Training (AIT) and Assistant Manager position&rsquo;s primary responsibility is to fulfill our mission statement, &ldquo;to create the most enjoyable shopping experience possible for our Guests.&rdquo; Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

Essential Duties and Responsibilities
 
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service
<ul>
<li>Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
</li><li>Eager and assertive to answer questions regarding the store and its merchandise</li>
<li>Recommend, select, and help locate or obtain merchandise based on Guest needs and desires</li>
<li>Anticipate and fulfill Guest&rsquo;s needs by suggesting additional items and creating a wardrobing experience</li>
<li>Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team</li>
<li>Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices</li>
<li>Remain consistent on personal sales, as well as looking for opportunities to impact Teammates&rsquo; presentations with the Sales Presentation Guide (SPG)
</li><li>Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management</li>
<li>Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area</li>
<li>Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
</li><li>Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals</li>
<li>Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.</li>
<li>Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
</li><li>Maintain and build good Guest relationships to develop a client based business</li>
<li>Lead by example with a high level of showmanship, excellent customer service and attentiveness</li>
<li>Recognize and communicate Guest Levels with the Team
</li><li>Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
</li><li>Coachable; consistently welcomes feedback from Manager to improve sales presentations</li>
<li>Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
</li><li>Plan sales goals with Store Manager</li>
<li>Demonstrate ownership of store&rsquo;s sales performance (Sales, Average sale, Business builders, Denim)
</li><li>Passion for product education and showmanship to create results</li>
</ul>
Teammate Recruiting, Training and Development
<ul><li>Consistently recognize recruiting opportunities by utilizing Jobs &amp; Careers cards, email referrals and Teammate Recommend
</li><li>Coach and create relationships through Guest Loyalty and Guest Preferred
</li><li>Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle&rsquo;s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis</li>
<li>Maintain a positive attitude at all times creating a positive floor culture
</li><li>Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
</li><li>Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
</li><li>Motivate Teammates to initiate and complete daily tasks set by Store Management</li>
<li>Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
</li><li>Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
</li><li>Execute actions from department calendars and track on the Weekly Delegation Worksheet
</li><li>Demonstrate leadership actions during segments</li>
<li>Demonstrate how to get the Guest involved with product
</li><li>Be vocal and continuously update fellow leader and Team</li>
<li>Responsible for asking for and remembering Guest names
</li><li>Ability to effectively understand and show the merchandise of both the Gals and Guys&rsquo; sides to benefit the Team and Guests
</li><li>Partner with Store Manager to pick store&rsquo;s education focus and help delegate and implement focus all week
</li><li>Help execute all segments to support business goals.</li>
<li>Assist Store Manager in Recruitment of all store staffing needs
</li><li>Understand how to explain pay and Buckle Benefits
</li><li>Responsible for keeping up to date with contact list and adding top talent on the team consistently</li>
<li>Execution/training on Leadership playbook</li>
<li>Accountability of all characteristic pieces</li>
<li>SPG Teammate/leader training shifts
</li><li>Responsible for training and coaching with manager on all non-sales positions
</li><li>Assertive to execute actions with constantly changing sales focuses
</li><li>Ability to identify and follow through on all Teammate training needs</li>
</ul>
Visual Merchandise Management
<ul>
<li>Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
</li><li>Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
</li><li>Partner with Store Manager to delegate, demonstrate, and review all 4 zones
</li><li>Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability</li>
<li>Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
</li><li>Give informational and influential store tours
</li><li>Ensure sales floor is consistently sized and new freight is appropriately displayed</li>
<li>Exhibit ability to create changes to improve store&rsquo;s overall performance via Performance Tracker
</li><li>Ability to foresee and anticipate changes in product and act independently to improve overall visual results</li>
<li>Responsible for visual standards on floor and backroom</li>
</ul>
Operations
<ul><li>Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs</li>
<li>Understand and utilize planner including completion of Opening and Closing Checklists</li>
<li>Watch for and recognize security risks and thefts, and know how to prevent or handle these situations</li>
<li>Follow all Loss Prevention guidelines, including daily bag and purse checks</li>
<li>Ability to execute and teach all Point of Sale (&ldquo;POS&rdquo;) procedures</li>
<li>Appropriately handle calls from Corporate Office
</li><li>Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
</li><li>Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices</li>
<li>Ability to navigate and execute all tools on the home page
</li><li>Knowledge and ability to give guidance and feedback to all non-sales positions
</li><li>Complete all scheduled shifts and cover shifts when needed</li>
<li>Consistently maintain a clean, organized and shoppable store to fulfill Buckle&rsquo;s mission statement</li>
<li>Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns</li>
<li>Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner</li>
<li>Understand and apply the Buckle&rsquo;s Code of Ethics and all policies, procedures, and handbooks</li>
<li>Other duties as assigned</li>
<li>Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies</li>
<li>Planning (week/month/year)
</li><li>Executes and trains others on opening/closing checklist
</li><li>Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
</li><li>Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
</li><li>Monitor and maintain adequate inventory of supplies</li>
<li>Immediately handle emergencies in Store Manager&rsquo;s absence, in accordance with Company guidelines</li>
</ul>
Supervisory and Leadership
<ul><li>Comfortable in in giving and receiving feedback from peers and Management</li>
<li>Supportive of Leadership</li>
<li>Promote personal and store growth</li>
<li>Demonstrate and maintain a professional, mature and stable relationship with all Teammates
</li><li>Execute daily interviews as needed to support Team Development and growth</li>
<li>Overcome objections and problem solve
</li><li>Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
</li><li>Understand and administer Buckle Commitment to Success
</li><li>Ability to travel and cover other Stores within District based on business needs</li>
<li>Handle all schedule changes in a positive and professional manner
</li><li>Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
</li><li>Special projects and other duties as assigned.</li>
</ul>
Supervisory Responsibilities
Assists the Store Manager in supervising.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Full-time Benefits Available (after applicable waiting period):
<ul>
<li>Insurance</li>
<li>Spending and Savings Accounts</li>
<li>Paid Time Off</li>
<li>401(k) Retirement Plan</li>
<li>Teammate Discount</li>
<li>Performance Bonuses</li>
<li>Leave Options</li>
<li>Employee Assistance Program</li>
</ul>
Additional Qualifications
<ul>
<li>Relocation may be required</li>
<li>No visa sponsorship is available</li>
<li>Ability to operate a motor vehicle and travel, including overnight as required</li>
</ul>
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity 
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

#LI-Onsite
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Lacoste

<div>
 At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.
 
 
 An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.
 
 
 At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
 
 
 Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
 
 
 Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).
 
 
 
 Summary
 
 
 
 As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
 </li>
 <li>
 Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
 </li>
 <li>
 Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
 </li>
 <li>
 Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
 </li>
 <li>
 Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
 </li>
 <li>
 Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
 </li>
 <li>
 Administrative Support: Assist with budget management and compliance with company policies and safety standards.
 
 
 </li>
 </ul>
 
 Requirements/Qualifications
 
 
 
 <ul>
 <li>
 2-3 years of experience in a retail management or supervisory role.
 </li>
 <li>
 Demonstrated ability in supporting a team and store operations.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Effective communication and organizational skills.
 </li>
 <li>
 Experience in using retail management software and MS Office.
 </li>
 <li>
 Ability to work in a dynamic, fast-paced retail environment.
 </li>
 <li>
 An associate or bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field is preferred.
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Lacoste, we&rsquo;re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
</div>

Mejuri

<div>
 Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world&mdash;shifting it from a traditional gift to to a personal choice rooted in self-expression.
 
 
 Founded by third-generation jeweler Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn&rsquo;t require a special occasion, and it should never come with guilt. It&rsquo;s about celebrating yourself&mdash;your style, your life, your everyday.
 
 
 Mejuri meets customers where they are&mdash;online, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.
 
 
 
 The Role:
 
 
 
 It has never been a more exciting time to join the retail leadership team here at Mejuri! Our global retail team is growing more than ever, with stores opening across Canada, the US, and UK. By the end of year, we will have 30 stores in our scaling retail network.
 
 
 As our newest Assistant Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Store Manager you will be responsible for supporting all aspects of the store including operations, driving customer service excellence, increasing profitability and fostering an environment of motivation and engagement to enable the store team to achieve company goals and objectives.
 
 
 You are a dynamic individual with an entrepreneurial mindset, exceptional customer service skills and a passion for leading and coaching teams. In supporting the Store Manager, you are second in command and have a tremendous impact on driving growth and achieving the KPI&rsquo;s, providing the best in class customer service experience for our clients, supporting talent acquisition &amp; development activities, visual merchandising, and operations, while demonstrating the Mejuri core values. You will play an important part in developing a retail environment that is deeply focused around our clients and set the foundation for our sales culture. You are obsessed with every detail when it comes to the customer journey and excel in data-driven decision making.
 
 
 
 Sales:
 
 
 
 <ul>
 <li>
 Support the development of store business strategies, as defined by the Store and District Manager
 </li>
 <li>
 Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
 </li>
 <li>
 Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers
 </li>
 <li>
 Review weekly and monthly sales and product performance data taking action to improve sales performance
 </li>
 <li>
 Establish and implement changes to improve product performance where possible
 </li>
 <li>
 Improve sales performance of the team through feedback, coaching and training
 </li>
 <li>
 Review space productivity data and take action to maximize productivity and sales performance
 </li>
 <li>
 Gather insights from customers, communicating them to HQ
 </li>
 <li>
 Support in store marketing and promotional initiatives at a high standard and communicate cross functionally
 </li>
 <li>
 Support local and community events and lead the event submission process at the store, aiming for 2 events at a minimum per fiscal quarter. Follow the Events Playbook submission process and own the post-mortem reporting.
 </li>
 <li>
 Improve the quality of the in-store customer experience by communicating and training staff on Mejuri&rsquo;s Steps of Selling, fostering relationships through the Mejuri Brand story.
 </li>
 <li>
 Provide in-store coaching to staff, working alongside them to demonstrate best practices in hosting, customer service and product knowledge.
 </li>
 <li>
 Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
 </li>
 <li>
 Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to Mejuri HQ as needed.
 </li>
 <li>
 Promptly respond to and escalate any customer complaints.
 
 
 </li>
 </ul>
 
 Leadership:
 
 
 
 <ul>
 <li>
 Assist the Store Manager in coaching and developing a service-minded and high performing team
 </li>
 <li>
 Assist in the hiring process for key team members in your store.
 </li>
 <li>
 Build and promote strong collaborative relationships in your market and HQ
 </li>
 <li>
 Create and participate in new hire onboarding and training activities for team members, ensuring a high standard for delivery
 </li>
 <li>
 Foster a performance culture of ownership, continuous improvement and goal achievement
 </li>
 <li>
 Clearly communicate expected standards and demonstrate desired behaviours. Lead by example!
 </li>
 <li>
 Assist Store Manager in monitoring Employee Relations related matters, fostering a positive work environment
 </li>
 <li>
 Manage employee turnover by contributing to a positive, harmonious and stimulating work environment that builds engagement
 </li>
 <li>
 Embed the Mejuri values into the team&rsquo;s daily activities
 </li>
 <li>
 Continuously network and build a candidate pipeline for current and future openings
 </li>
 <li>
 Monitor team compliance with Mejuri policies and procedures
 
 
 </li>
 </ul>
 
 Operations:
 
 
 
 <ul>
 <li>
 Supporting maintenance of visual and operational standards with the leadership team
 </li>
 <li>
 Assist with the store schedule and apply the practices of labour optimization when scheduling to support great customer experience
 </li>
 <li>
 Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes). Communicate with HQ where appropriate
 </li>
 <li>
 Manage all office and cleaning supply inventory, placing orders as needed via our supply vendor.
 </li>
 <li>
 Manage team to prepare for and conduct stock-takes in a timely and effective manner
 </li>
 <li>
 Report any issues within the store to the Head Office including maintenance, cleaning and safety issues.
 </li>
 <li>
 Manage security of store, products and team, raising any issues with Head Office
 
 
 </li>
 </ul>
 
 What you'll bring to the team:
 
 
 
 <ul>
 <li>
 Experience as a leader in retail, sales or customer service
 </li>
 <li>
 Understanding of local market challenges and requirements relevant to new store openings
 </li>
 <li>
 A desire to deliver exceptional customer service
 </li>
 <li>
 Demonstrated understanding of service excellence in a consumer environment
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Data-driven decision making
 </li>
 <li>
 Tactical thinking
 </li>
 <li>
 You stay current and are on top of trends in retail, you&rsquo;re well connected, and you know how to navigate and grow your network to get the introductions you need
 </li>
 <li>
 The desire to work in a fast paced, entrepreneurial environment &ndash;you understand the importance of experimentation and iteration
 </li>
 <li>
 Bonus: you&rsquo;ve worked at a start-up or fast growing company
 
 
 </li>
 </ul>
 
 Benefits at Mejuri:
 
 
 
 <ul>
 <li>
 Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
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 Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
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 Semi-annual performance reviews.
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 A generous product discount!
 
 
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 </ul>
 
 Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of
 
 $29-$32
 
 per hour based on a candidate&rsquo;s experience and qualifications.
 
 
 
 
 At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things&mdash;together.
 
 
 
 Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment.
 
 Success, for us, means living our values relentlessly.
 
 
 
 Our values are:
 
 
 
 RAISE THE BAR
 
 | Stay Curious, Share/Seek Feedback and Strive for Excellence
 
 
 
 CUSTOMER OBSESSED
 
 | Get Close to the Customer and prioritize them in our decisions
 
 
 
 EMPOWERED OWNERS |
 
 Treat the company like your own and take initiative
 
 
 
 FIND A WAY|
 
 Seek simple, creative solutions, and act fast
 
 
 
 DRIVE RESULTS
 
 | Be clear on your goals and be relentless in achieving them
 
 
 
 TEAM FIRST
 
 | Value team success over personal Ego
 
 
 
 Accommodation / Accessibility:
 
 
 
 Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
 
 
 Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
 
 
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