assistant store manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager - Home

Alabbar Enterprises & ANOTHER

<div>
 
 
 
 Our Story:
 
 
 
 
 
 
 
 Alabbar Enterprises &amp; ANOTHER
 
 is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&amp;B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.
 
 
 
 
 An entity with lifestyle and retail endeavours and a passion for distinction - moments &ndash; growth.
 
 
 
 
 Guided by our values and positivity, we bring prevailing international &amp; homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.
 
 
 
 
 The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 Responsible for the overall retail operations performance (Mainly Sales Growth and Business plan Profit and Cost figures) for the Confectionary Retail Division of the Organization with world class customer service and international standards, driving the full potential of the entire sales force.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Direct the Retail Operational activities of the Confectionary Retail Division to maintain and improve productivity, quality, service, creativity, and guest satisfaction.
 </li>
 <li>
 In conjunction with Retail head and Project Team, spearheading all projects related to Confectionary Retail section including but not limited to developing new concepts, opening of new outlets, etc.
 </li>
 <li>
 Monitor competitor activity (market survey, etc.)
 </li>
 <li>
 Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 </li>
 <li>
 Monitor the set financial targets to attain overall goals, sales results and objectives of all existing and new concepts.
 </li>
 <li>
 Review and assess customer satisfaction with products and services in coordination with the store managers.
 </li>
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 Maintaining a warm, professional and regular relationship with customers to ensure a prompt and high standard of service.
 </li>
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 Handle suggestions and complaints by customers promptly and efficiently.
 </li>
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 To ensure all legal documents are in place with timely renewals done through the concerned departments.
 </li>
 <li>
 Keeps abreast of the evolving market trends and introduces plans to implement relevant improvements while believing in continuous market research.
 </li>
 <li>
 Suggest in innovation and creativity in the products / items in line with the Principal&rsquo;s expectations along with the Buying Team.
 </li>
 <li>
 Assist in all operational matters pertaining to new concepts from fit-out&rsquo;s, staff recruitment, deployment and training.
 </li>
 <li>
 Maintains effective communication on the activities of all Retail concepts with other operating departments within Alabbar Enterprises in order to provide best possible service to the guests.
 </li>
 <li>
 Ensuring all VM activities are properly coordinated and brand guidelines are met as per Principal&rsquo;s standards.
 </li>
 <li>
 Ensuring all Expirations dates are monitored and taken care of.
 </li>
 <li>
 Introduce, monitor and assess cost control and cost reduction measures on continuous basis.
 </li>
 <li>
 Set up, establish, develop, and grow existing concepts&rsquo; operational procedures (SOPs).
 </li>
 <li>
 Create, implement, and unify training manuals and procedures across all existing and new concepts.
 </li>
 <li>
 Develop an inventory system for all items for all the concepts and for streamlining of the existing stock monitoring system along with Supply Chain Department.
 </li>
 <li>
 Head all operational matters in different concepts (existing &amp; new) - provide appropriate guidance, training, improve efficiency and quality.
 </li>
 <li>
 Support the development and implementation of brand specific systems, processes, business plans, and budgets.
 </li>
 <li>
 To monitor waste carefully and taking corrective actions.
 </li>
 <li>
 To prevent all possible losses.
 </li>
 <li>
 To take care of the Aging stocks and to take timely action for liquidating the same along with Buying Team.
 </li>
 <li>
 Unify management styles and culture across all existing and new concepts.
 </li>
 <li>
 Support HR in placing the appropriate KPI's for Store Managers and staff across all existing and new concepts.
 </li>
 <li>
 Develop employee recognition schemes and enhance work culture as well as the roles and responsibilities.
 </li>
 <li>
 Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.
 </li>
 <li>
 Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.
 </li>
 <li>
 Support, train and assist the Store Managers to ensure maximization of productivity.
 </li>
 <li>
 Ensures that employee&rsquo;s suggestions /comments/ grievances are handled promptly and fairly with the help of Store Managers in coordination with the Human Resource Department.
 </li>
 <li>
 Evaluate the performance of the team and administrate a personal development program to provide well trained employees at all levels, thus improving standards, motivation and creating succession plan.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor`s degree in Business Administration or any related field.
 </li>
 <li>
 3-5 years of experience in a similar role.
 </li>
 <li>
 Good English Communication and Interpersonal Skills.
 </li>
 <li>
 Good knowledge in Team Management.
 </li>
 <li>
 Good financial skills and Business Acumen (P&amp;L).
 </li>
 <li>
 Good Microsoft Office Skills.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 A supportive and friendly team.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Competitive salary and benefits.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager | Candylicious | Retail Confectionery

Quick Group

We are seeking a dedicated and proactive Supermarket Assistant Manager to join our supermarket division. The Supermarket Assistant Manager will support the Supermarket Manager in overseeing daily operations, ensuring excellent customer service, managing staff, and maintaining store standards. The ideal candidate will have strong leadership skills, a customer-focused approach, and experience in retail management.Key Responsibilities:<ul><li>Operational Management:</li><li>Assist in managing daily supermarket operations, ensuring efficiency and productivity.</li><li>Oversee inventory management, including ordering, stocking, and inventory control.</li><li>Ensure the store is clean, well-organized, and meets health and safety standards.</li><li>Handle customer complaints and inquiries in a professional and timely manner.</li><li>Staff Management:</li><li>Supervise and support store staff, including scheduling, training, and performance evaluations.</li><li>Foster a positive and collaborative work environment.</li><li>Assist in recruiting, hiring, and onboarding new employees.</li><li>Ensure staff adhere to company policies and procedures.</li><li>Sales and Customer Service:</li><li>Monitor sales performance and implement strategies to achieve sales targets.</li><li>Ensure excellent customer service is provided at all times.</li><li>Develop and maintain strong relationships with customers.</li><li>Implement promotions and merchandising strategies to enhance sales.</li><li>Compliance and Reporting:</li><li>Ensure compliance with all company policies, procedures, and regulations.</li><li>Prepare and submit reports on sales, inventory, and staff performance.</li><li>Assist in conducting audits and ensuring compliance with health and safety regulations.</li><li>Marketing and Promotions:</li><li>Assist in planning and executing in-store promotions and events.</li><li>Ensure promotional materials are displayed effectively.</li><li>Collaborate with the marketing team to implement marketing strategies.</li><li>Problem Solving and Decision Making:</li><li>Address operational issues and provide solutions in a timely manner.</li><li>Make decisions in the absence of the Supermarket Manager.</li><li>Handle emergencies and unexpected situations effectively.</li><li>Collaboration:</li><li>Work closely with the Supermarket Manager and other department managers to ensure smooth operations.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthWork Location: In person

Assistant Manager - SUPERMARKET

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 When you think of food delivery in the MENA region, we&rsquo;d be pretty surprised if talabat didn&rsquo;t pop into your mind first! Since delivering our first order in Kuwait in 2004, we&rsquo;ve grown quite a lot over the past 17 years.
 
 
 
 
 Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
 
 
 
 
 Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
 
 
 
 
 As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

Delivery Hero

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description<div> 
The Assistant Manager Operations at tMart plays a key role in supporting the execution and optimization 
of day-to-day operations across the business. This role focuses on driving operational efficiency, 
ensuring service excellence, and supporting team performance across functions such as fulfillment, 
logistics, and store operations. The ideal candidate is hands-on, detail-oriented, and capable of managing 
frontline teams while contributing to continuous process improvement. 
 
Operational Execution &amp; Process Support 
<ul><li>Support the implementation and monitoring of operational processes to ensure efficiency,</li></ul>
productivity, and service quality. 
<ul><li>Oversee daily operations within assigned areas (e.g., dark stores, fulfillment, last-mile logistics,</li></ul>
customer experience). 
<ul><li>Ensure adherence to standard operating procedures (SOPs) and company policies.</li><li>Identify operational issues and escalate or resolve them in a timely manner.</li><li>Assist in monitoring inventory accuracy, order fulfillment rates, and delivery timelines.</li><li>Conduct regular field visits across assigned areas to audit operations, ensure on-ground compliance, and identify improvement opportunities.</li></ul></div><div>
Performance Monitoring &amp; Reporting 
<ul><li>Track and analyze key operational KPIs such as order accuracy, delivery SLAs, waste, and</li></ul>
productivity. 
<ul><li>Prepare regular reports on operational performance and highlight improvement areas.</li><li>Support data-driven decision-making by providing insights and recommendations.</li></ul></div><div>
Team Supervision &amp;amp; Coordination 
<ul><li>Supervise and support frontline teams, ensuring productivity and adherence to schedules.</li><li>Assist in onboarding, training, and coaching of operations staff.</li><li>Foster a positive and performance-driven work environment.</li><li>Coordinate staffing and shift planning to meet operational requirements.</li></ul></div><div>
Process Improvement &amp; Efficiency 
<ul><li>Identify inefficiencies and support the implementation of process improvements.</li><li>Work closely with the Operations Manager to execute improvement initiatives.</li><li>Support cost-control measures while maintaining service quality.</li></ul></div><div>
Cross-Functional Collaboration 
<ul><li>Coordinate with internal teams such as supply chain, category, customer service, and finance to</li></ul>
ensure smooth operations. 
<ul><li>Act as a point of contact for operational issues and ensure timely resolution.</li></ul></div><div>
Technology &amp; Systems Usage 
<ul><li>Ensure accurate use of operational systems (e.g., inventory management, order management</li></ul>
systems). 
<ul><li>Support system adoption and provide feedback for enhancements.</li><li>Maintain data accuracy and integrity across systems.</li></ul></div> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Business Administration, Operations Management, Supply Chain, or a</li></ul>
related field.<div>
Experience 
<ul><li>3&ndash;5 years of experience in operations, preferably in e-commerce, quick commerce, retail, or</li></ul>
logistics. 
<ul><li>Experience in managing frontline teams and day-to-day operations.</li><li>Exposure to warehouse, fulfillment, or last-mile delivery operations is a plus.</li></ul></div><div>
Skills 
<ul><li>Strong organizational and execution skills with attention to detail.</li><li>Good analytical and problem-solving abilities.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Effective communication and interpersonal skills.</li><li>Proficiency in operational tools, Excel, and data reporting.</li></ul></div><ul><li>Hold a driving license and have a car</li></ul></div>

Assistant Manager Operations - tMart

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1303 assistant store manager jobs In Uae

Assistant Store Manager

Assistant Store Manager

Assistant Store Manager - Home

Assistant Store Manager | Candylicious | Retail Confectionery

Assistant Manager - SUPERMARKET

Assistant Store Supervisor

Assistant Manager Operations - tMart