assistant store manager operations

Micro Center

<div>MICRO CENTER is the nation&rsquo;s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy &amp; Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.

We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - OPERATIONS. It is Micro Center&rsquo;s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

Salary range of $XX-

Click here to view our job video

MAJOR RESPONSIBILITIES:
<ul>
<li>Maintain orderly operation and safety of all areas of responsibility; ensure that operational policies and procedures are being properly carried out at the store level</li>
<li>Consistently achieve inventory control, customer satisfaction, productivity, payroll and expense goals</li>
<li>Conduct physical inventory; manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets</li>
<li>Through front-end leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy</li>
<li>Participate in and lead open and close procedures</li>
<li>Serve as manager-in-charge during the absence of the General Manager or other store managers</li>
<li>Ensure the execution of ad set and visual merchandising standards</li>
<li>Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers</li>
<li>Develop and coach supervisors and associates in all departments in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures</li>
<li>Provide regular coaching and feedback to supervisors and associates to ensure goals and results are communicated to all associates throughout the store</li>
<li>Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed</li>
<li>Perform other duties and tasks as assigned</li>
</ul>
EDUCATION &amp; EXPERIENCE:
<ul>
<li>Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry</li>
<li>Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service</li>
<li>Experience in human resources functions and capable of hiring, retaining and coaching qualified employees</li>
<li>Ability to execute corporate initiatives and analyze the competition</li>
<li>Proficiency in Microsoft Office</li>
<li>Physical requirements: lift up to 50 lbs., stand for prolonged periods of time</li>
<li>Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays</li>
<li>A college degree is preferred</li>
</ul>
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
<ul>
<li>Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates</li>
<li>Employee Discount that includes a Friends &amp; Family Discount Program</li>
<li>Tuition Reimbursement &amp; Education Discounts</li>
<li>Paid Time Off for Regular Associates</li>
<li>401K Plan with Company Match</li>
<li>Esteemed Vendor &amp; Company Job Training</li>
<li>Career Advancement Opportunities</li>
</ul>
OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

ASSISTANT STORE MANAGER - OPERATIONS

The Home Depot

<div>Position Purpose:
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li><li>
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.</li><li>
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Store Manager</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul>
Physical Requirements:<ul><li>
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
3</li></ul> 
Minimum Leadership Experience:<ul><li>
2 + years of leadership experience</li></ul> 
Preferred Leadership Experience:<ul><li>
3 + years of leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Resourceful</li></ul></div>

Assistant Store Manager - Operations

DICK'S Sporting Goods

<div>At DICK&rsquo;S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world&rsquo;s greatest sports team, apply to join our team today!
OVERVIEW:
Job Duties and Responsibilities<ul><li>
Partners with Store Manager on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly.</li><li>
Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.</li><li>
Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.</li><li>
Plans, organizes, and controls for 90 days out with the guidance of the Store Manager. Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., BOPIS, ship-from-store, etc.)</li><li>
Directly manages team in assigned department(s) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach. Ensures their department(s) meet all merchandising standards including, but not limited to: merchandise exposure, visual, pricing, signage, etc.</li><li>
Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.</li><li>
Ensures compliance with all company operational processes including but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required. Ensures teammates are practicing safety and security processes while executing Loss Prevention programs and best practices (may serve as store &quot;Shrink Coach&quot;).</li><li>
Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.</li><li>
Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.</li><li>
Creates an inclusive store environment where everyone (teammates &amp; athletes) feels safe, welcome, and encouraged to bring their best self to work. Creates and supports opportunities for teammates to give back to their community.</li></ul>
QUALIFICATIONS:<ul><li>
High School Diploma or Equivalent</li><li>
1-3 years experience</li><li>
1-3 of retail management experience (or customer-focused experience)</li></ul>
VIRTUAL REQUIREMENTS:
At DICK&rsquo;S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:<ul><li>
Cameras must be on during all virtual interviews.</li><li>
AI tools are not permitted to be used by the candidate during any part of the interview process.</li><li>
Offers are contingent upon a satisfactory background check which may include ID verification.</li></ul>
If you have any questions or need accommodations, we&rsquo;re here to help. Thanks for helping us keep the process fair and secure for everyone! 

Targeted Pay Range: $50,000.00 - $83,600.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.</div>

Assistant Store Manager Operations - House of Sport

<div>Position Purpose:
Assistant Store Managers (ASMs) report to the Store Manager (SM) and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store: Operations, Night Operations, Merchandising, or Specialty. Operations, Merchandising, or Specialty. ASMs collaborate directly with associates to ensure they have the knowledge to help customers, perform processes, and execute general expectations for their positions. ASMs exercise judgment and discretion alone, and in conjunction with, the Store Manager, Department Supervisors, and other Assistant Managers, in the day-to-day operations of the store. ASMs have the responsibility of providing a safe working environment by ensuring associates follow all safety policies &amp; standards, completing specified safety training, immediately correcting hazards &amp; unsafe conditions. Night Operations Assistant Manager (NOASM) oversees the overnight freight operations to ensure the successful execution of core freight handling programs. They may frequently work with Night Replenishment Managers (NRMs) to drive the unload, pack out, and pack down processes. The NOASM will partner with the SM and other ASMs to develop strategies and objectives to drive sales and profitability. Through this partnership, they will help develop game plans to implement department strategies, manage direct reports, and ensure smooth department operations. NOASMs direct associates to top priorities throughout the store and provide regular coaching and ensure associates are knowledgeable of the unload, pack out, and pack down processes. Night Operations Assistant Managers make employment decisions such as selection, compensation, discipline, and performance management, and operational decisions to drive customer satisfaction. NOAMs lead by example as a champion of people while delivering consistent results in sales, service and profitability. 
 
Key Responsibilities:<ul><li>
20% - On Shelf Availability - Oversee Freight Handling activities, including Consistent Unload, Directed Packout, and Purge Pack down processes. Manage End 2 End Freight Activities by driving daily execution and communicating freight flow and backlog issues with SM. Ensure all freight is packed out or properly placed in appropriate overhead locations quickly and efficiently. Drive inventory accuracy and high operational standards; communicate overstock and out of stock with store manager and develop game plans to resolve. Partner with MASM / SM on execution of Purge Bays, and any identified opportunities. Follow up on categories with a high number of visual outs; validate pack out execution, pack down processes and on hand accuracy.</li><li>
25% - People - Makes recommendations in the selection process by assisting with recruitment, and interviews, and makes decisions on qualified candidates to hire. Review personal KD training completion and ensure Dept&rsquo;s Knowledge Depot Training is current and promote engagement through use of learning tools available on the HD phone (e.g., Pocket Guide). Evaluate performance and take action as necessary for personnel actions, which include; work allocation, training, development, performance management, compensation. problem resolution, discipline and terminations. Teach, coach and train associates on, freight handling process and operational excellent to improve profitability, operational process and store appearance. Monitor associate engagement levels and drive voice of the associate initiatives. Identify and resolve associates' concerns. Use coaching as a collaborative approach to improve performance through goal setting, providing feedback, and maintaining relationships; provide in the moment coaching based on observations and behavior and support active associate development. Support talent management efforts by monitoring succession planning and ensuring all associates have active Development Blueprints in place. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures.</li><li>
15% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete assigned safety training courses applicable to role. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and walking surfaces are safe. Ensure associates complete all relevant checklists in accordance with timing expectations and verify issue correction, and preventative actions are in put in place. Recognize store associates for safe behavior.</li><li>
15% - Sales &amp; Productivity - Understand upcoming events and initiatives. Walk with SM and Merchandising Execution Team to create a product storage and organization plan. Leverage sales and profit opportunities through Shrink Management, Safety and Environmental Compliance, P&amp;L management, and Markdown controls. Analyze and interpret sales and financial reporting to assess opportunities and develop game plan to address. Ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly. Communicate Home Depot objectives to associates and motivate them to achieve established goals.</li><li>
10% - Shared Manager On Duty - Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Conduct store walks with associates to assess opportunities and create effective game plans to accomplish necessary improvements. Make sure all equipment and machines are functioning properly. Ensure appropriate staffing of Freight Team, address staffing opportunities and associate call outs, and monitor associate attendance variances.</li><li>
15% - Store Appearance - Ensure common areas in the store are clean which include breakrooms and bathrooms. Communicate and ensure associates adherence to department standards. Review merchandise presentation, signage, and pricing daily. Ensure store is free of clutter and organized.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Store Manager</li><li>
This Position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Ability to work a flexible overnight schedule, minimum 50 hour weekly work schedule</li></ul> 
Preferred Qualifications:
<ul><li>None</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>None</li></ul>
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:
<ul><li>None</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Directs Work</li><li>
Builds Effective Teams</li><li>
Drives Engagement</li></ul></div>

Assistant Store Manager - Night Operations

<div>Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM&rsquo;s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink</li><li>
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times</li><li>
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Store Manager</li><li>
This Position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:
<ul><li>3</li></ul> 
Minimum Leadership Experience:
<ul><li>3</li></ul> 
Preferred Leadership Experience:
<ul><li>3</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Resourcefulness</li></ul></div>

Assistant Store Manager-Night Operations

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ASSISTANT STORE MANAGER - OPERATIONS

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Assistant Store Manager Operations - House of Sport

Assistant Store Manager - Night Operations

Assistant Store Manager-Night Operations

Assistant Store Manager - Night Operations

Assistant Store Manager - Night Operations