assistant store manager sales

Miniso

<div>Job Summary:
<div>
The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaining visual and operational standards, and implementing strategies to achieve sales and productivity goals.</div>
Essential Job Functions:
<ul><li>Will report directly to the Store Manager and lead a dynamic team of Shift Leads and Sales Associates.</li><li>
Expected to consistently embody and promote the mission and core values of Miniso in every aspect of your role.</li><li>
Responsibility will be to support the Store Manager in ensuring smooth store operations, which includes delivering exceptional customer service, maintaining merchandising standards, adhering to operational procedures, and driving sales performance.</li><li>
Drive customer engagement with the membership program, actively promoting sign-ups and building loyalty to increase both retention and sales performance.</li><li>
Support the Store Manager by mentoring trainee associates, achieving sales targets, and driving business growth.</li><li>
Support management of inventory levels, processing shipments, handling damages and returns, and managing supplies.</li><li>
Assist in the recruitment process for store talent, training, staffing, and retention.</li><li>
Support the Store Manager with all administrative tasks, ensuring strict adherence to policies and procedures, including staff scheduling, inventory management, and compliance with Miniso handbook guidelines.</li><li>
Help ensure the store remains in top condition and adheres to visual merchandising standards by communicating insights and feedback to the Store Manager.</li><li>
Capable in delivering constructive feedback that promotes both recognition and accountability, fostering a culture of growth and continuous improvement within the team.</li><li>
Work closely with the Store Manager and Loss Prevention Team to address internal and external shrink in alignment with company policies and procedures.</li><li>
Achieve sales targets by training, motivating, mentoring, and offering constructive feedback to the sales team.</li><li>
Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.</li></ul>
Additional Qualifications:
<ul><li>Ability to work a flexible schedule, including nights, weekends, and holidays.</li><li>
Proven successful experience in retail management.</li><li>
Strong leadership, organizational, and customer management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Ability to relocate or manage additional stores based on business needs.</li><li>
Ability to travel between locations is required.</li></ul>
Education &amp; Experience:
<ul><li>High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.</li><li>
1+ years of experience in retail management, with a strong track record of leading teams.</li></ul>
Pay Range: USD $18.00 - USD $25.00 /Hr.</div>

Assistant Store Manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

The Home Depot

Position Purpose: Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. Key Responsibilities: 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Drives Results Resourcefulness

Levi Strauss & Co.

<div>
 Levi Strauss &amp; Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's&reg;, Dockers&reg;, Beyond Yoga&reg;) stand for freedom and self-expression.
 
 
 Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.
 
 
 
 We're looking for an Assistant Manager who shares our values:
 
 
 
 <ul>
 <li>
 Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
 </li>
 <li>
 Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers.
 </li>
 <li>
 Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more.
 </li>
 <li>
 Drives Performance: You're results-oriented and support the team.
 
 
 </li>
 </ul>
 
 You'll support the leadership team to success:
 
 
 
 <ul>
 <li>
 Growing Sales: Implement strategies to grow sales and analyze data to drive revenue growth.
 </li>
 <li>
 Be a coach: Mentor and motivate team members by providing guidance and leading by example.
 </li>
 <li>
 Operational Excellence: Oversee daily operations to ensure efficiency and uphold high standards.
 </li>
 <li>
 Customer Focus: Provide outstanding customer service and create a welcoming shopping environment.
 
 
 </li>
 </ul>
 
 The role requires someone who:
 
 
 
 <ul>
 <li>
 3+ years retail leadership experience and proven skills in coaching and training; exhibits discretion, professional judgement, tact and diplomacy.
 </li>
 <li>
 You are a collaborative role model exhibiting behaviors aligned with company culture.
 </li>
 <li>
 Complies with all Levi's&reg; Stores policies, procedures, and programs, while able to follow directives of store management.
 </li>
 <li>
 Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
 
 
 </li>
 </ul>
 
 LOCATION
 
 
 
 Gujranwala, Pakistan
 
 
 
 FULL TIME/PART TIME
 
 
 
 Full time
 
 
 
 Current LS&amp;Co Employees, apply via your Workday account.
 
</div>

GameStop

<div>At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! 


Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. 


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
<ul>
<li>Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.</li>
<li>Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.</li>
<li>Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.</li>
<li>Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.</li>
<li>Promote GameStop&rsquo;s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.</li>
<li>Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.</li>
<li>Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.</li>
<li>Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.</li>
<li>In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.</li>
<li>Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.</li>
<li>Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.</li>
<li>Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.</li>
<li>Ensure Omni-Channel orders are fulfilled and shipped daily.</li>
<li>Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.</li>
<li>Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.</li>
<li>Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.</li>
<li>Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.</li>
<li>Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.</li>
<li>Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.</li>
<li>Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.</li>
<li>Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.</li>
<li>Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.</li>
<li>Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics &amp; Conduct.</li>
<li>Adhere to all opening and closing procedures.</li></ul> 


QUALIFICATIONS*
<ul>
<li>Must provide proof of identity and eligibility to legally work in the United States.</li>
<li>Must be at least 18 years old.</li>
<li>High school diploma or equivalent required; associate&rsquo;s or accredited bachelor&rsquo;s degree with an emphasis in business, marketing, merchandising, or related field preferred.</li>
<li>At least 6 months of retail management experience preferred.</li>
<li>At least 2 years of retail sales, guest service, and/or management experience preferred.</li>
<li>Video game knowledge preferred.</li></ul> 


KEY JOB SKILLS AND ABILITIES
<ul>
<li>Possess an outgoing and welcoming personality with strong people skills.</li>
<li>Provide genuine and individualized assistance to every guest during every visit.</li>
<li>Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.</li>
<li>Achieve objectives in a fast-paced, rapidly changing environment.</li>
<li>Work independently and within a team to perform all tasks as assigned and in a timely manner.</li>
<li>Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.</li>
<li>Operate Point-of-Sale (POS) computer system.</li>
<li>Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.</li>
<li>Complete required paperwork properly.</li>
<li>Carry out instructions furnished in written, oral or diagram form.</li>
<li>Execute financial tasks in strict accordance with company policy.</li>
<li>Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.</li>
<li>Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.</li>
<li>Be reliable and trustworthy; always use good judgment.</li>
<li>Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.</li>
<li>Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.</li>
<li>Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).</li></ul> 


Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position&rsquo;s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

<ul><li>Certain state-specific exceptions may apply.</li></ul> 
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. 


Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job&rsquo;s responsibilities and assigning additional duties consistent with the position&rsquo;s purpose. 


Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. 


Pay Range: $17.75-$21.75 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Full Time Assistant Store Manager (Store 4656)

Full Time Assistant Store Manager (Store 4678)

Ross Dress For Less

<div>Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. 
As part of our team, you will experience:<ul><li>
Success. Our winning team pursues excellence while learning and evolving</li><li>
Career growth. We develop industry leading talent because Ross grows when our people grow</li><li>
Teamwork. We work together to solve the hard problems and find the right solution</li><li>
Our commitment to Diversity, Equality &amp; Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.</li></ul>
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
 
 
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. 
 
ESSENTIAL FUNCTIONS: 
 
General Operating Requirements: 
<ul><li>
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.</li><li>
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.</li><li>
Communicates any variances to Company standards to the Store Manager.</li><li>
Ensures proper scheduling of Associates to meet business objectives.</li><li>
Ensures compliance with all State, Local and Federal regulations.</li><li>
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.</li><li>
Accepts special assignments as directed by Leadership.</li><li>
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.</li></ul> 

Organizational Development:
 
<ul><li>Assists in recruiting, hiring, training and developing non-exempt Associates.</li><li>
Ensures compliance of Ross personnel policies and procedures.</li><li>
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.</li></ul> 

Expense Control: 
<ul><li>
Assists in the management of and continuous monitoring of actual expenditures to be within budget.</li><li>
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.</li></ul> 

Maintaining a Safe &amp; Secure Environment:
 
<ul><li>Understands that safety is the number one priority and practices safe behaviors in everything they do.</li><li>
Ensures all Associates understand and can execute emergency operating procedures.</li><li>
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.</li><li>
Assists in the facilitation of monthly safety meetings.</li></ul> 

Customer Service:
 
<ul><li>Treats all Customers, Associates, and other leaders with respect.</li><li>
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.</li><li>
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.</li><li>
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.</li></ul> 

Personal and Store Brand: 
<ul><li>
Represents and supports the Company brand at all times.</li><li>
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.</li><li>
Manages Store to ensure a clean, neat, easy to shop environment.</li><li>
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.</li><li>
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.</li></ul> 

Merchandise Processing and In-Store Marketing 
<ul><li>
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.</li><li>
Ensures merchandise is presented and organized according to Company merchandising guidelines.</li><li>
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.</li></ul> 

Loss Prevention: 
<ul><li>
Assists with training Associates on Loss Prevention awareness and Store shortage goals.</li><li>
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.</li><li>
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.</li><li>
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.</li><li>
Monitors mark-out-of-stock policy to ensure proper administration.</li><li>
Ensures Public View Monitor (PVM) system is maintained properly.</li></ul> 

COMPETENCIES: 
<ul><li>
Manages Work Processes</li><li>
Business Acumen</li><li>
Plans, Aligns &amp; Prioritizes</li><li>
Builds Talent</li><li>
Collaborates</li><li>
Leading by Example</li><li>
Communicates Effectively</li><li>
Ensures Accountability &amp; Execution</li></ul> 

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: 
<ul><li>
Two or more years of Store or Assistant Store Manager experience in a retail environment.</li><li>
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.</li><li>
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.</li><li>
Ability to set priorities and exercise independent judgment.</li><li>
Maintain high quality of Customer service.</li><li>
Fluency in English.</li><li>
Ability to work evenings and weekends.</li><li>
Ability to perform basic mathematical calculations commonly used in retail environments.</li></ul> 

PHYSICAL REQUIREMENTS/ADA: 
<ul><li>
Ability to use all Store equipment, including PDTs, registers and PC as required.</li><li>
Ability to spend up to 100% of working time standing, walking, and moving around the Store.</li><li>
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.</li><li>
Ability to occasionally push, pull and lift more than 25 lbs.</li><li>
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.</li><li>
Certain assignments may require other qualifications and skills.</li></ul> 

SUPERVISORY RESPONSIBILITIES: 
<ul><li>
Direct supervision of all non-exempt Associates.</li></ul> 

DISCLAIMER 
 
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
 
 
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.</div>

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Assistant Store Manager

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Full Time Assistant Store Manager (Store 4656)

Full Time Assistant Store Manager (Store 4678)

Assistant Store Manager