associate business manager

Envision HR

Requirements:<ul><li>Bachelor&rsquo;s.</li><li>software sales experience in KSA is mandatory</li><li>Channel sales exposure.</li><li>Excellent verbal and written communication skills,</li><li>Fair understanding of B2B.</li></ul>Job Types: Full-time, PermanentPay: ﷼9,000.00 - ﷼10,000.00 per month

Associate Business Manager

Almarai - المراعي

The Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. "Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024."An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues. Requirements Potential candidates must meet the requirements mentioned below: <ul> <li>Diploma or preferably in relevant stream (English, Marketing)</li> <li>Experience of office administration and working with the general public.</li> <li>Minimum 2 years of Experience in the Tele sales field.</li> <li>Hands on knowledge and experience in SAP or similar package.</li> <li>Should be a good team player.</li> </ul> Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service, Administrative, and Sales</li> </ul> Industries <ul> <li>Administrative and Support Services, Manufacturing, and Education Administration Programs</li> </ul> Get notified about new Customer Service Representative jobs in Riyadh, Saudi Arabia. Customer Service Titles <ul> <li>Customer Service Associate (Arabic speaker only)</li> <li>Customer Service Manager of Business Process Innovation</li> </ul> We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Service Representative

People Group Arabia

<div>
 
 
 Claims Commercial Manager &ndash; Associate Director
 
 
 
 Location: Riyadh, Saudi Arabia
 
 
 Company: Global Consultancy
 
 
 Project: Major Sports-Led Mixed-Use Mega Project
 
 
 
 
 
 Role Overview
 
 
 
 
 
 A leading
 
 global consultancy
 
 is seeking an experienced
 
 Claims Commercial Manager (Associate Director level)
 
 to support a landmark
 
 sports and mixed-use mega development
 
 in Riyadh.
 
 
 The role will act as a
 
 senior commercial and claims advisor
 
 , providing independent, best-in-class guidance to the client across complex construction packages. This position requires strong technical expertise, strategic thinking, and the ability to operate confidently in a
 
 client-facing, advisory-led environment
 
 .
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Claims &amp; Dispute Advisory
 
 <ul>
 <li>
 Lead the
 
 preparation, review, and evaluation of high-value claims
 
 , including
 
 EOTs, variations, disruption, prolongation, and loss &amp; expense
 
 </li>
 <li>
 Develop and advise on
 
 claims strategies
 
 aligned with client objectives and project governance
 </li>
 <li>
 Prepare
 
 independent entitlement assessments
 
 , quantum analysis, and expert position papers
 </li>
 <li>
 Support claims negotiations and dispute avoidance initiatives
 </li>
 </ul>
 
 
 
 
 Commercial &amp; Contractual Advisory
 
 <ul>
 <li>
 Provide expert advice on
 
 contract interpretation and administration
 
 , typically under
 
 FIDIC and bespoke contract forms
 
 </li>
 <li>
 Support the client with
 
 change management processes
 
 , early warnings, and commercial controls
 </li>
 <li>
 Identify, assess, and report
 
 commercial and contractual risks
 
 at programme and package level
 </li>
 <li>
 Review contractor submissions and provide robust, evidence-based recommendations
 </li>
 </ul>
 
 
 
 
 Stakeholder &amp; Client Management
 
 <ul>
 <li>
 Act as a trusted
 
 senior advisor to the client
 
 , interfacing with legal teams, contractors, and other consultants
 </li>
 <li>
 Support formal dispute resolution processes including
 
 amicable settlement, mediation, adjudication, and arbitration
 
 </li>
 <li>
 Contribute to executive-level reporting, steering committees, and governance forums
 </li>
 <li>
 Represent the consultancy with professionalism and authority on a high-profile project
 </li>
 </ul>
 
 
 
 
 Leadership &amp; Consultancy Excellence
 
 <ul>
 <li>
 Provide leadership, mentoring, and technical oversight to junior commercial and claims professionals
 </li>
 <li>
 Support business development activities where required, including proposals and client presentations
 </li>
 <li>
 Promote best practice, consistency, and quality assurance across claims and commercial outputs
 </li>
 </ul>
 
 
 
 
 Ideal Candidate Profile
 
 
 
 
 
 Experience
 
 <ul>
 <li>
 Extensive experience in
 
 claims, commercial management, or dispute advisory
 
 within a
 
 consultancy or professional services environment
 
 </li>
 <li>
 Proven track record on
 
 large-scale construction, infrastructure, or mixed-use developments
 
 </li>
 <li>
 Experience on
 
 sports, stadia, or mega projects
 
 is highly desirable
 </li>
 <li>
 
 Steel structures experience
 
 is a strong advantage but
 
 not essential
 
 </li>
 <li>
 Middle East experience is beneficial but not mandatory
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Degree in
 
 Quantity Surveying, Commercial Management, Engineering, Construction Law
 
 , or similar
 </li>
 <li>
 
 RICS chartership (MRICS / FRICS) preferred
 
 , but
 
 not essential
 
 </li>
 <li>
 Additional qualifications in
 
 claims, dispute resolution, or construction law
 
 are advantageous
 </li>
 </ul>
 
 
 
 
 Skills &amp; Attributes
 
 <ul>
 <li>
 Expert-level knowledge of
 
 claims preparation, assessment, and negotiation
 
 </li>
 <li>
 Strong understanding of
 
 FIDIC and complex bespoke contracts
 
 </li>
 <li>
 Excellent client-facing, communication, and influencing skills
 </li>
 <li>
 Commercially astute with a strategic, advisory mindset
 </li>
 <li>
 Comfortable operating at
 
 Associate Director level
 
 within a global consultancy
 </li>
 </ul>
 
 
 
 
 What&rsquo;s on Offer
 
 <ul>
 <li>
 Opportunity to represent a
 
 leading global consultancy
 
 on one of Saudi Arabia&rsquo;s most high-profile mega projects
 </li>
 <li>
 Exposure to senior client stakeholders and complex, high-value claims
 </li>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Long-term career progression within an international consultancy platform
 </li>
 </ul>
 
 
</div>

Associate Director

<div>
 
 
 The Company:
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website &ndash; www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 About the Role:
 
 
 
 
 IT Systems Manager
 
 
 
 
 Core Purpose of the job:
 
 
 
 To perform a variety of professional, technical and analytical duties in the operation of the enterprise class systems, client/Servers and desktop computer technology. Ensure the study and implementation of the future technology products, and integration with the existing services.
 
 
 
 
 
 
 Requirements:
 
 
 
 Potential candidates must meet the requirements mentioned below:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science.
 </li>
 <li>
 8 years of experience in IT services delivery and IT projects.
 </li>
 <li>
 Practical experience with ITIL framework.
 </li>
 <li>
 Certified Lead Disaster Recovery Manager (DR Manager).
 </li>
 <li>
 Certified Data Centre Operations Manager (CDOM).
 </li>
 <li>
 Microsoft Certified Systems Engineer (MCSE) or equivalent.
 </li>
 <li>
 PMP &amp; Azure Administrator Associate are preferable.
 </li>
 <li>
 Excellent verbal and written communication skills in both Arabic &amp; English.
 </li>
 </ul>
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
 
</div>

IT Systems Manager

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

EssilorLuxottica Chalhoub

Location: Riyadh, Dammam, JeddahKey accountabilities and responsibilities:As a Sales Associate at EssilorLuxottica Chalhoub you will deliver exceptional sales results by assisting the customer in selecting products best suited to their lifestyle. You&rsquo;ll get to perform almost all store functions including opening and closing, merchandising and of course selling. As an EssilorLuxottica Chalhoub ambassador you will understand and bring to life the EssilorLuxottica Chalhoub Values.JOB RESPONSIBILITIES:The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets. Demonstrate a positive attitude that sees problems as challenges to be faced and overcome Comply with all company policies and procedures, including loss prevention, security and safety are adhered to Be responsible to update product knowledge on an ongoing basis in coordination with the Department/ Boutique or Floor Manager. Monitor and report sales results. Control of client stock assortment. Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals. Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.Are you?<ul><li>KPI focused.</li><li>Working a successful team by being highly commercial.</li><li>Committed to creating a positive and energetic culture.</li><li>Excited to push the boundaries and be creative.</li><li>Result Driven and Problem Solving.</li></ul>And have<ul><li>Minimum of 3 years optical retail experience.</li><li>Strong written and verbal communication skills in English .</li><li>Arabic Language is a plus.</li></ul>Job Type: Full-timeExperience:<ul><li>Optical: 1 year (Required)</li></ul>

Retail Sale Associate

Yellow Door Energy

<div>The Senior Business Development Associate is the cornerstone of YDE responsible for identifying new commercial and industrial business opportunities to generate revenue, improve profitability and help the business grow. S/he will bring forth the best solar and energy efficiency solutions by identifying sales leads, pitch services to new clients and maintain a good working relationship with new contacts.
This role involves proactively cold calling, attending networking events and taking stands at conferences and responding to incoming leads. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The job involves careful strategic planning and positioning in the market, and enhancing the operation of the business, position and reputation in the region. The role is closely working with Risk, Legal, Finance, and Technical teams.
The Senior Business Development Associate will have the following main functions:<ul><li>
Support in building our pipeline</li><li>
Build solid relationships with potential and existing clients</li><li>
Be involved in technical conversations between the sales team and the customer</li></ul>
KRA 1: Execute prospecting and generate leads<ul><li>
Cold calling prospective customers to unlock new project opportunities.</li><li>
Contribute to the market strategy on how to approach the client together with the Sales team BD Manager and Country Director).</li><li>
Conduct market research and identify key commercial and industrial customers for distributed solar leasing and energy efficiency systems within the KSA market to maintain a healthy pipeline and ensure business continuity.</li><li>
Submit a monthly report and market update to YDE management and aim at closing deals.</li></ul>
KRA 2: Closing deals<ul><li>
Arrange business development meetings with prospective clients.</li><li>
Assess the site with support of technical team and then prepare an offer: draft the proposal and present, know the competition, build the advantage, offer revisions, contribute to negotiations with support from the country director and the legal team.</li><li>
Have knowledge of business products and value proposition.
</li><li>Contribute to negotiations and deliver presentations to the energy partners.
</li><li>Attend weekly sales meetings and identify and map business strengths and customer needs.
</li><li>Submit a full package to the Risk department to fetch the IC approval, and once the IC approves, close the deal/sign the agreement and transfer to the PM team; Monitor until COD &ndash; the plant generates energy.</li></ul>
Key Result Area 3: Continuous Improvement<ul><li>
Participate in industry forums and conferences to keep track of industry trends.</li><li>
Report on successes and areas needing improvements.</li><li>
Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.</li></ul><div>
Essential: 
<ul><li>Bachelor&rsquo;s degree in Business Development, Economics, or Marketing.</li><li>5+ years of experience in technical sales.</li><li>Proficiency in MS Office.</li></ul></div><div>
Preferred: 
<ul><li>Bachelor&rsquo;s degree in Engineering and/or a Master&rsquo;s degree in Business Administration.</li><li>Experience working in a multinational, multi-segment environment with matrix reporting.</li><li>Previous experience in the solar industry.</li><li>Proficient in Arabic and English.</li></ul></div><div>
Functional Competencies: 
<ul><li>Excellent sales and negotiation skills; articulate and self-motivated.</li><li>Strong tenacity and drive to seek new business and achieve or exceed targets.</li><li>Competitive, sociable, extroverted, and passionate about renewable energy.</li><li>Analytical ability for interpreting sales figures and writing reports.</li><li>Strong multitasking and workload-prioritisation skills.</li><li>Flexible and adaptable to a fast-paced, constantly evolving environment.</li><li>Organisational skills and strategic planning capabilities.</li><li>Exceptional written, oral, interpersonal, and presentation skills, with confidence speaking to large audiences.</li><li>Ability to operate effectively as both a tactical and strategic thinker.</li><li>Awareness of cultural differences and varying legal and regulatory environments.</li></ul></div></div>

Senior Business Development Associate

Explore 1343+ Associate business manager in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.