associate claims specialist

Liberty Mutual Insurance

<div>Description
<div>Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. 
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in July 2026. 
To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, Virginia and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. 
Responsibilities 
<ul><li>
Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.</li><li>
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.</li><li>
Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.</li><li>
Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.</li><li>
Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.</li><li>
Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.</li><li>
Updates files and provides comprehensive reports as required.</li></ul></div>
Qualifications<div><ul><li>
Effective interpersonal, analytical and negotiation abilities required</li><li>
Ability to provide information in a clear, concise manner with an appropriate level of detail</li><li>
Demonstrated ability to build and maintain effective relationships</li><li>
Demonstrated success in a professional environment; success in a customer service/retail environment preferred</li><li>
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent</li><li>
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory</li><li>
Licensing may be required in some states</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Associate Claims Specialist

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Disability Representative Sr
PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to the team lead to deny claims based on the disability plan.
</li><li>Reviews and analyzes complex medical information (i.e., attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
</li><li>Oversees additional facets of complex claims, including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
</li><li>Utilizes the appropriate clinical resources in case assessment (i.e., duration guidelines, in-house clinicians), as needed.
</li><li>Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers' compensation, Social Security Disability Income (SSDI), and other disability offsets.
</li><li>Informs claimants of documentation required to process claims, required time frames, payment information, and claims status by phone, written correspondence, and/or claims system.
</li><li>Communicates with the claimants&rsquo; providers to set expectations regarding return to work.
</li><li>Medically manages complex disability claims, ensuring compliance with duration control guidelines and plan provisions.
</li><li>Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence, and/or claims system.
</li><li>Coordinates investigative efforts, ensuring appropriateness; provides thorough review of contested claims.
</li><li>Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
</li><li>Negotiates return to work with or without job accommodations via the claimant&rsquo;s physician and employer.
</li><li>Refers cases to the team lead and clinical case management for additional review when appropriate.
</li><li>Maintains professional client relationships and provides excellent customer service.
</li><li>Meets the organization&rsquo;s quality program(s) minimum requirements.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.
Experience
 
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.
Skills &amp; Knowledge
<ul><li>Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
</li><li>Knowledge of state and federal FMLA regulations
</li><li>Working knowledge of medical terminology and duration management
</li><li>Excellent oral and written communication, including presentation skills
</li><li>Proficient computer skills including working knowledge of Microsoft Office
</li><li>Analytical, interpretive, and critical thinking skills
</li><li>Ability to manage ambiguity
</li><li>Strong organizational and multitasking skills
</li><li>Ability to work in a team environment
</li><li>Ability to meet or exceed performance competencies as required by program
</li><li>Effective decision-making and negotiation skills
</li><li>Ability to exercise judgement autonomously within established procedures
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to or change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors, including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $ 19.74 - $26.00 USD hourly . A comprehensive benefits package is offered, including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Disability Representative Sr

<div>Description
<div><div><div><div>Advance Your Career with Liberty Mutual&rsquo;s
Personal Lines Casualty Team!</div></div></div></div><div></div> 
Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. 
Remote: This is a remote position for candidates who live more than 50 miles from our Claims offices. 
Hybrid: Candidates who live within 50 miles will be on-site at least two days per month. 
This position follows a Central Time work schedule. 
Responsibilities:<ul><li>
Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.</li><li>
Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.</li><li>
Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.</li><li>
Confers with trial counsel and prepares trial reports.</li><li>
Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.</li><li>
Responds to various written and telephone inquiries including status reports.</li><li>
Ensures adequacy of reserves.</li><li>
Accountable for security of financial processing of claims, as well as security information contained in claims files.</li><li>
Updates files and provides comprehensive reports as required.</li><li>
Responsible for managing the practices and billing activities of outside and in-house counsel.</li><li>
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.</li></ul>
Preferred Qualifications:<ul><li>
2+ years Personal Lines Third Party Auto Casualty Experience.</li><li>
2+ years Attorney Represented Experience.</li></ul>
Qualifications<div><ul><li>
Strong written and oral communications skills required.</li><li>
Good interpersonal, analytical, investigative, and negotiation skills required.</li><li>
Customer service experience preferred.</li><li>
Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.</li><li>
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.</li><li>
Ability to obtain proper licensing as required.</li></ul>
Applicants residing in Washington state, California, or the District of Columbia are not eligible at this time.
</div>About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Senior Casualty Claims Specialist - Central Standard Time Zone

Ryder System

<div>Position Description:
<div>
Immediately hiring a Permanent Full Time Warehouse Material Handler to support our Facility at Ryder in Indianapolis, Indiana.</div> 
Hear from a Ryder Supply Chain Warehouse Employee Here: 
https://RyderCareers.Video/DiscoverRyder 
We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment<ul><li>
Pay: $23.54 per hour</li><li>
Products being handled: Transmissions</li><li>
Equipment used for position: Cherry Picker/Forklift
</li></ul>We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!<ul><li>
Warehouse Positions Pay Each Week</li><li>
On the Job Paid Training</li><li>
Medical, Dental, Vision, 401 K etc. Start at 30 Days</li><li>
Paid Time Off</li><li>
401 K offers a company match</li><li>
HIGH VALUED Stock at 15 % Employee Discount</li><li>
Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more</li><li>
Safety Gear PROVIDED</li><li>
Safety is Always the First Priority</li><li>
State of the Art Equipment and Caring Leadership</li></ul><div>
Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today</div><div></div> 
Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/ 
We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday 
EEO/AA/Female/Minority/Disabled/Veteran
Requirements:
<ul><li>High school diploma or equivalent preferred</li><li>
Minimum of two years of related warehouse and powered industrial lift experience required</li><li>
Ability to read, do basic mathematics, understand and respond to written and verbal instructions in English for the purposes of safety, work instructions, policies, etc.</li><li>
Ability to lift up to 50 pounds unassisted</li><li>
Ability to input data into computer system</li><li>
Work overtime as assigned</li></ul><div></div><div> 
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</div> 
<div></div>
Responsibilities:
<ul><li>Read, interpret, and apply Warehouse Management System (WMS) order instructions</li><li>
Recognize and correct potential process errors before actions adversely affect the customer</li><li>
Recognize damaged product at any point in the warehousing process and take appropriate action when discovered.</li><li>
Pull orders accurately as assigned</li><li>
Stage orders according to carrier location and verify: number of pallets picked as well as stage location</li><li>
Prepare receiving, storage and shipping documentation retaining product accountability throughout the logistical process</li><li>
Be aware of and follow location and work center Safety and Security policies and procedures</li><li>
May be required to train others in various warehouse functions, including the safe operation of various powered industrial lift equipmen, perform housekeeping duties and other duties as assigned</li><li>
Operate fork-lift equipment or other warehouse machinery</li></ul><div>
 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</div></div><div></div>

Warehouse Material Handler II

<div>Position Description:
<div>
Ryder is hiring a Temporary to Permanent Warehouse Material Handler in Indianapolis, IN</div><div></div> 
Warehouse Positions Pay Weekly<ul><li>
Hourly Pay: $21.00 per hour</li><li>
Overtime Pay: $31.50 hourly when working overtime</li><li>
Schedule: Second Shift Monday - Friday 2:30 pm - 11:00 pm</li></ul><div>
Apply Here with Ryder Today</div><div></div> 
Click here to see and hear it from a Ryder Supply Chain Employee:<div> 
https://rydercareers.video/WarehouseOpportunity</div><div></div> 
We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment 
<ul><li>
Products Being Handled: Aerospace Products</li><li>
Equipment Being Used: RF Scanners, Mobile Printers, Laptops</li></ul><div> 
</div>Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today 
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!<ul><li>
On the Job Paid Training</li><li>
Weekly Pay</li><li>
Safety Gear PROVIDED</li><li>
Safety is Always the First Priority</li><li>
State of the Art Equipment and Caring Leadership</li></ul>
Your drive. Your career. Start driving your future with Ryder today. Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/ 
We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday 
EEO/AA/Female/Minority/Disabled/Veteran
Requirements:
<ul><li>High school diploma or equivalent preferred</li><li>
Minimum of two years of related warehouse and powered industrial lift experience required</li><li>
Ability to read, do basic mathematics, understand and respond to written and verbal instructions in English for the purposes of safety, work instructions, policies, etc.</li><li>
Ability to lift up to 50 pounds unassisted</li><li>
Ability to input data into computer system</li><li>
Work overtime as assigned</li></ul><div></div><div> 
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</div> 
<div></div>
Responsibilities:
<ul><li>Read, interpret, and apply Warehouse Management System (WMS) order instructions</li><li>
Recognize and correct potential process errors before actions adversely affect the customer</li><li>
Recognize damaged product at any point in the warehousing process and take appropriate action when discovered.</li><li>
Pull orders accurately as assigned</li><li>
Stage orders according to carrier location and verify: number of pallets picked as well as stage location</li><li>
Prepare receiving, storage and shipping documentation retaining product accountability throughout the logistical process</li><li>
Be aware of and follow location and work center Safety and Security policies and procedures</li><li>
May be required to train others in various warehouse functions, including the safe operation of various powered industrial lift equipmen, perform housekeeping duties and other duties as assigned</li><li>
Operate fork-lift equipment or other warehouse machinery</li></ul><div>
 Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</div></div><div></div>

Warehouse Material Handler

Inotiv

<div>This position provides order entry for phone, emailed and faxed orders. Key responsibilities include answering the phone, processing incoming customer requests and providing departmental support. 
Principal External Contacts:
 Customers Principal Internal Contacts:
Customer Service Specialist, Customer Service Specialist SAM, Customer Service Associate
This job contributes to organizational success by:<ul><li>
Input all customer orders received by phone, fax or email</li><li>
Resolve issues with orders</li><li>
Enter customer complaints into TrackWise within same day for escalation to investigator</li><li>
Submit lost order information</li><li>
Collaborate with internal partners to resolve customer concerns and establish strong working relationships</li><li>
Provide customer support including, but not limited to, quotes, invoice requests, transportation questions, follow up</li><li>
Understand and adhere to all applicable ISO SOPs, work instructions and company policies</li><li>
Perform other duties as assigned</li></ul>
Job Requirements:<ul><li>
Hybrid role</li></ul><ul><li>
High School diploma required</li><li>
College degree preferred</li><li>
Minimum five years of customer service experience</li><li>
Solid verbal and written communication skills</li><li>
Accurate data entry and keyboarding skills including proficiency with numerical keypad and 60-80 wpm on computer</li><li>
Demonstrated attention to detail</li><li>
Advanced proficiency with computers, phone systems, and databases (including Excel, Word, JDE, Cognos, inContact, and TrackWise)</li><li>
Advanced knowledge of production within Envigo:<ul><li>
Models and Locations</li><li>
Products and Services</li><li>
Procedures of Time Mating</li><li>
Surgery Requests</li></ul></li><li>
Participation in projects and training to increase CSD efficiencies and methodoligies</li><li>
Produce KPI reports at customer request</li><li>
Coverage of CSDOnCall email resolution and/or routing to ensure minimum impact to our customers</li><li>
Participate in customer sales calls as requested</li><li>
Ability to perform professional communications related to transportation updates, health status changes or product recalls</li><li>
Dedicated to the humane and ethical care of research animals</li><li>
Motivated, positive, can-do attitude with significant focus on speed and accuracy for meeting customer needs in order accuracy</li><li>
Ability to de-escalate a situation calmly, tactfully, and with diplomacy with an excellent, positive attitude toward customer service</li><li>
Ability to maintain a calm demeanour when under stress</li><li>
Ability to share knowledge with others in a professional manner</li><li>
Able to be approached by co-workers for assistance</li><li>
Respectful of others even if they do not share your skills/knowledge/job role</li><li>
Able to connect with customers, co-workers, and support groups so they prefer to do business with you</li><li>
Able to recognize and effect your shortcomings to improve your position</li><li>
Ability to limit non-productive activities to stay focused on work</li><li>
Ability to work unsupervised without resorting to non-productive activities</li><li>
Willing to go the extra mile for a customer even if you are inconvenienced</li><li>
Ability to not let circumstances either personal or professional effect your mood at work</li><li>
Ability to go the extra mile to accomplish difficult or inconvenient tasks</li></ul>
Standards of Performance<ul><li>
Accurate and prompt completion of all orders</li><li>
Less than 0.15% error rate on order entry and processing of all orders</li><li>
Reasonable response time or acknowledgement of email or voicemail request based on guidelines set by supervisors</li><li>
Provide high level of professional service to exceed expectations of our customers (Customer Survey feedback &ndash; very satisfied)</li></ul>
Work Schedule:
<ul><li>Full-time position works, on average, 40 hours per week during a normal week. Most shifts occur Monday-Friday and are staggered between 7:30am and 6:00pm and include two 15-minute breaks, and a 60 minute, unpaid, lunch break during a normal shift</li><li>
Weekend on-call rotation with quarterly schedule posted</li></ul><ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Strategic Account Manager

Viper Law Group

About UsAt Viper Law Group, we&rsquo;re not your typical law firm.We are one of the fastest-growing personal injury firms in Indiana, built on hustle, accountability, and genuine care for our clients. Our team operates in a high-energy, team-first environment where results matter&mdash;but so do relationships.We take pride in delivering an elite client experience while aggressively advocating for people who have been injured. If you&rsquo;re someone who thrives in a fast-paced environment and wants to grow with a company that&rsquo;s going places, keep reading.Position OverviewWe are seeking a Case Manager &amp; Outreach Liaison to join our ambitious and growing team.This is a hybrid role combining client-facing case management with community outreach and relationship building. You&rsquo;ll work directly with our legal team while also representing the firm at events, meetings, and networking opportunities.This role is ideal for someone who is:<ul><li>Organized and detail-oriented</li><li>Outgoing and personable</li><li>Comfortable on the phone and in professional settings</li><li>Hungry to grow and be part of something bigger</li></ul>What You&rsquo;ll DoCase Management Responsibilities<ul><li>Communicate with clients regarding their personal injury claims</li><li>Coordinate medical records, bills, and documentation</li><li>Maintain accurate case files and updates in our system</li><li>Assist attorneys with case progression and client communication</li><li>Handle phone calls with professionalism and efficiency</li></ul>Outreach &amp; Liaison Responsibilities<ul><li>Attend marketing events, networking opportunities, and community meetups</li><li>Join the lead attorney for meet-and-greets, introductory lunches, and relationship-building efforts</li><li>Help establish and maintain referral partnerships (chiropractors, clinics, local businesses, etc.)</li><li>Represent the firm in a confident, professional, and personable manner</li></ul>What We&rsquo;re Looking For<ul><li>2+ years of customer service experience (required)</li><li>Strong phone and communication skills</li><li>Proficiency in Microsoft Office (Outlook, Word, Excel)</li><li>Highly organized with strong attention to detail</li><li>Reliable, punctual, and accountable</li><li>Outgoing personality and comfortable interacting with new people</li><li>Willingness to learn and grow within the firm - receptive to feedback/criticism</li><li>High school diploma or GED (required)</li></ul>What Sets You Apart / Bonus Attributes<ul><li>Experience in personal injury or legal settings (preferred, not required)</li><li>Medical education and or training</li><li>Insurance claims experience</li><li>Strong multitasking ability in a fast-paced environment</li><li>A &ldquo;no excuses&rdquo; work ethic</li></ul>Why Join Us<ul><li>Be part of a rapidly growing firm with real momentum</li><li>Work in a high-energy, ambitious, team-driven environment</li><li>Direct exposure to legal strategy, case development, and business growth</li><li>Opportunities to attend events and build professional relationships</li><li>Clear path for growth and advancement&mdash;we promote from within</li><li>A team that genuinely cares about clients and each other</li></ul>Compensation &amp; Benefits<ul><li>Competitive pay</li><li>Performance-based growth opportunities</li><li>Paid time off</li><li>Professional development and advancement opportunities</li></ul>Pay: $15.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li><li>Paid training</li></ul>Work Location: In person

Case Manager and Outreach Liaison

Explore 73+ Associate claims specialist in Indianapolis this April. Find roles across top companies and apply now to boost your career.