associate customer success

Orbital

<div>
 🚀 We&rsquo;re on a mission to
 
 make real estate transactions smarter, faster, and friction-free.
 
 
 
 🏢 Real estate is the
 
 world&rsquo;s largest asset class
 
 , yet the legal processes and tools behind it remain slow, manual, and underinvested. Lawyers must review dense documents line by line and piece together information across silos, all while clients demand faster, more transparent due diligence.
 
 
 🤖 That's where we come in.
 
 Orbital Copilot
 
 is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision.
 
 
 💰 We&rsquo;ve just raised a
 
 $60m Series B
 
 to accelerate our UK/US expansion.
 
 
 🤝 We're trusted by leading firms like
 
 Goodwin and BCLP
 
 to remove the busywork so legal teams can focus on what they do best: applying sharp legal judgment, delivering standout client service, and getting deals over the line faster.
 
 
 💡 Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one.
 
 
 
 🚀 Join the team transforming how real estate is transacted with AI
 
 
 
 Orbital is building the first AI platform purpose-built for real estate transactions. With $60m Series B funding and a rapidly expanding US customer base serving some of the most prestigious law firms in the US, including across the AmLaw rankings, as well as in-house real estate teams, title companies, and other organisations involved in the transaction.
 
 
 We are now establishing our first on-the-ground Customer Success presence in New York.
 
 
 This is one of two founding US hires. As our Customer Success Associate (Support), you will be the first point of contact for our US customers, ensuring they get fast, expert answers and a seamless experience every day.
 
 
 
 🌟 The Opportunity
 
 
 
 
 Role
 
 
 
 This role is built for someone at the start of their career who is smart, fast, and hungry to grow. You will:
 
 
 <ul>
 <li>
 Be the face of Orbital to our US customers on a daily basis
 </li>
 <li>
 Own support channels and become deeply expert in our product
 </li>
 <li>
 Work alongside a Senior CSM across some of the most prestigious real estate legal practices and organisations in America
 </li>
 <li>
 Build the communication instincts and commercial acumen to progress toward full account ownership
 
 
 </li>
 </ul>
 This is a high-learning, high-exposure role with a direct path into Customer Success. Progression at Orbital can be vertical - into CSM and portfolio ownership &mdash; or diagonal into other high-growth functions as we scale.
 
 
 
 🧠 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Manage the US inbound support queue and own first response- speed and quality are both very important here
 </li>
 <li>
 Resolve customer queries accurately and promptly, escalating where needed
 </li>
 <li>
 Build deep product fluency and become an internal product expert
 </li>
 <li>
 Spot patterns and share structured feedback with Product and Engineering
 </li>
 <li>
 Be comfortable picking up the phone, not every problem gets solved over email
 
 
 </li>
 </ul>
 Support Customer Adoption and Delivery
 
 
 <ul>
 <li>
 Assist with onboarding sessions, training materials, and customer rollout initiatives
 </li>
 <li>
 Join client visits and build genuine familiarity with how our customers work &mdash; from law firm real estate practices to in-house legal teams and other participants in the transaction
 
 
 </li>
 </ul>
 Develop Commercial and Domain Expertise
 
 
 <ul>
 <li>
 Learn how SaaS renewals and expansions are run by sitting alongside a Senior CSM
 </li>
 <li>
 Observe and, over time, participate in executive-level conversations with senior legal stakeholders
 </li>
 <li>
 Build understanding of the real estate transaction lifecycle and how AI is transforming it
 
 
 </li>
 </ul>
 Help Build and Scale the US CS Function
 
 
 <ul>
 <li>
 Contribute to scaled customer programmes &mdash; think webinars, user groups, product update communications, and onboarding initiatives designed to reach customers at volume
 </li>
 <li>
 Support customer events &mdash; from in-person roundtables with law firm partners to virtual deep-dives with in-house real estate teams &mdash; helping coordinate logistics, materials, and follow-through
 </li>
 <li>
 Use best-in-class AI tools creatively and intelligently &mdash; whether to draft customer communications, surface product insights, prepare briefing notes, or find smarter ways to do the work
 </li>
 <li>
 Help shape the playbooks, processes, and norms we're building from scratch &mdash; your ideas about how we do things will actually get heard and implemented
 </li>
 <li>
 Act as the connective tissue between US customers and Orbital&rsquo;s Product, Engineering, and CS teams &mdash; making sure nothing falls through the cracks as we grow
 
 
 </li>
 </ul>
 
 ✨ Who We&rsquo;re Looking For
 
 
 
 We are open to a range of backgrounds. The common thread is: bright, proactive, and genuinely interested in real estate and AI.
 
 
 
 One of the following:
 
 Early-Career SaaS, Hypergrowth Tech or Real Estate Background
 
 
 <ul>
 <li>
 If you&rsquo;ve spent 1&ndash;2 years as a BDR, SDR, or junior CS hire at a hypergrowth SaaS or AI company and you&rsquo;ve genuinely stood out we want to hear from you.
 </li>
 <li>
 1&ndash;2 years of experience in a real estate-adjacent role whether in law, brokerage, transaction support, or CRE services. You understand how real estate deals work, you've handled complex documents, and you're used to operating in environments where the stakes are high and the people are demanding.
 </li>
 <li>
 Commercial real estate paralegal (property, title, or transactional)
 </li>
 <li>
 Research associate or operations coordinator in a CRE or legal environment
 </li>
 <li>
 Any role where you've worked closely with real estate attorneys or on real estate due diligence
 
 
 </li>
 </ul>
 
 In All Cases, You Will Have
 
 
 
 <ul>
 <li>
 Exceptional written communication &mdash; clear, professional, and precise
 </li>
 <li>
 Fast response instincts &mdash; you treat a customer query as something to solve today, not tomorrow
 </li>
 <li>
 Confidence picking up the phone and speaking with senior professionals
 </li>
 <li>
 Intellectual curiosity &mdash; especially around AI (with evidenced usage) technology, and legal / real estate industries
 </li>
 <li>
 High ownership mentality &mdash; you don't wait to be told
 </li>
 <li>
 Comfort and credibility engaging with senior legal or real estate stakeholders
 
 
 </li>
 </ul>
 Ambition to grow &mdash; you want to own accounts, not just support them
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Salary: Base salary of $83,000 . We share salary ranges upfront to build trust, reduce bias, and support an inclusive process, even as we continue developing our internal pay structures.
 </li>
 <li>
 401(k) Plan: Match 100% of contribution up to 4% of salary.
 </li>
 <li>
 Paid Time Off (PTO): 20-days per year.
 </li>
 <li>
 Sick Time off: 40 hours
 </li>
 <li>
 Health Insurance: Competitive medical, dental, and vision plan.
 </li>
 <li>
 Professional Development: $1,200 stipend per year
 </li>
 <li>
 Commuter Benefits: Allocate pre-tax earnings to cover eligible commuting expenses.
 </li>
 <li>
 In-Office Perks: Late night office dinner and weekly team meals.
 
 
 </li>
 </ul>
 🔒
 
 Security is everyone&rsquo;s responsibility at Orbital.
 
 We ask all team members to follow our security policies, complete regular awareness training, and handle sensitive data with care in line with ISO 27001 standards. Spot something unusual? Reporting risks or incidents quickly helps us maintain the strong culture of security and compliance we all depend on.
 
 
 💡
 
 At Orbital, we&rsquo;re committed to building a diverse and inclusive team.
 
 We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don&rsquo;t meet every single requirement, or if the right role isn&rsquo;t listed yet, we&rsquo;d still love to hear from you.
 
 
 
 💰 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting
 
 . Pay is based on several factors, which may include job-related knowledge, skills, experience, and business requirements.
</div>

Associate, Customer Success

Stellar Health

<div>About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, &amp; Primary Venture Partners) with an established product &amp; proven operating model. We&rsquo;ve shown that we make a real difference for physician practices and their patients.
About the position:
Stellar is looking for a Provider Engagement Associate who will drive performance impact for our practices. Provider Success works closely with healthcare providers, clinicians, and practice staff to ensure that they are using Stellar's technology product to improve patient quality outcomes. This role is a key part of our Operations Team and works cross-functionally with Sales, Product and Customer Success. We're looking for talented and driven individuals to join our team. If you're interested in working at a healthcare startup, this opportunity is for you!
What you&rsquo;ll do:<ul><li>
Conduct outreach calls to practices, and build immediate rapport and trust by adapting approach to their needs</li><li>
Lead individual and group practice meetings to build successful workflows with the Stellar application and drive performance on key outcomes</li><li>
Quickly triage inbound emails and answer questions from practices</li><li>
Collaborate with team members across our larger Provider Success function to implement new engagement strategies on a monthly basis</li><li>
Generate insights on how standardize and scale our existing processes</li><li>
Act as a Stellar Ambassador with practices and other healthcare stakeholders</li><li>
Work cross functionally with product and customer success stakeholders to communicate medical group insights and resolve issues</li></ul>
What you need to have:<ul><li>
Bachelors Degree</li><li>
Previous experience in customer service, customer success, sales or operations</li><li>
Experience working in a fast-paced environment</li><li>
A determination to help doctors and clinicians provide high quality care</li><li>
Excellent project management experience, including the ability to manage/ juggle multiple priorities</li></ul>
Who will love this job:<ul><li>
You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too</li><li>
You thrive on helping others and owning successful outcomes</li><li>
You are a team player and understand collaboration and accountability are key</li><li>
You understand, appreciate and enjoy responsibility</li></ul>
Perks &amp; Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:<ul><li>
Medical, Dental and Vision Benefits</li><li>
Flexible PTO</li><li>
Universal Paid Family Leave</li><li>
Company sponsored One Medical memberships and Citibike memberships</li><li>
Medical Travel Benefits</li><li>
A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations</li><li>
Stock Options &amp; a 401k matching program</li><li>
Career development opportunities like Manager Training, coaching, and an internal mobility program</li><li>
A broad calendar of company sponsored social events that for our in-office and remote employees</li></ul>
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.<ul><li>
Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.</li><li>
Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.</li><li>
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.</li></ul>
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as &ldquo;spam&rdquo; and immediately report it by contacting the U.S. Federal Trade Commission.
Compensation Range: $70K - $90K</div>

Associate, Provider Engagement

BankUnited

<div><div>SUMMARY: The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div>EDUCATION</div>
<div> 
Bachelor's Degree in business related field preferred</div> 
<div>EXPERIENCE</div>
<div>(Based on level)</div>
<ul><li>Commercial Private Banking Support Associate I:
<ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li>Commercial Private Banking Support Associate II: 
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li>Commercial Private Banking Support Associate III:
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div>CERTIFICATES, LICENSES, REGISTRATIONS</div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
 
Compensation: $66,300 - $75,000 / year
 
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

Vivrelle

<div>
 
 About This Role
 
 
 
 Vivrelle?s Associate, Outbound, is responsible for our outgoing inventory and direct client experience.
 
 
 At Vivrelle, our outbound team is the heartbeat of the company. As the final touchpoint before our products reach members, they are responsible for carefully preparing each order and ensuring every product meets our highest standards of quality and condition. From accurate shipping details to meticulous inspections and thoughtful packaging, the outbound team ensures that every piece arrives in pristine condition, reflecting a luxury experience.
 
 
 If you are interested in fashion and accessories, this role is especially exciting. You will gain hands-on experience with designer pieces while learning about quality standards, operations, and the inner workings of the luxury fashion industry.
 
 
 
 Responsibilities Will Include
 
 
 
 <ul>
 <li>
 Cleaning Product Before Shipping: Responsible for ensuring that all products are thoroughly cleaned before they are shipped to our members. This will involve inspecting items for any dirt, dust, or debris, and using appropriate cleaning equipment and techniques to ensure that all items are in top condition.
 </li>
 <li>
 Building Member Orders: Responsible for packing member orders and preparing shipping labels. This will involve working closely with the Operations and Customer Success teams to ensure that our members receive their items in a timely manner.
 </li>
 <li>
 Quality Control: Responsible for quality control checks to ensure that all items are accurately cleaned, packed, and labeled according to our standards. This will involve inspecting items for any damage, and ensuring that all packaging materials and member accounts are in good order.
 </li>
 <li>
 Unboxing Effect and Member Satisfaction: Responsible for ensuring that our members receive an exceptional unboxing experience and are satisfied with their product. This will involve carefully packaging items in a way that makes them feel special and luxurious, and proactively addressing any member concerns or issues that arise.
 
 
 </li>
 </ul>
 
 Your Skills And Qualifications Include
 
 
 
 <ul>
 <li>
 Exceptional organization and attention to detail to ensure every item meets quality standards
 </li>
 <li>
 A customer-focused, brand-conscious mindset
 </li>
 <li>
 Positive, can-do attitude with a willingness to take on challenges and contribute to smooth operations
 </li>
 <li>
 Hands-on, flexible approach, ready to step in wherever needed
 </li>
 <li>
 Comfort working with technology in a fast-paced, start-up environment
 </li>
 <li>
 1?2 years of experience in fashion, luxury, or related operational roles preferred
 
 
 </li>
 </ul>
 Vivrelle Perks &amp; Benefits... Opportunity to join an innovative brand reshaping luxury consumption Medical, Dental and Vision Insurance 401k Program Citi Bike Membership Kindbody Membership Peloton &amp; Talk Space membership discounts WFH flexibility (30 Days a year, use whenever!) 15+ days of PTO Birthday PTO Bi-Annual Performance Reviews &amp; Compensation assessments Access to our luxury closet, of course $52,000 - $55,000 a yearVivrelle is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Vivrelle celebrates and embraces diversity.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Associate, Outbound Logistics

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Zappos is looking for a detail-orientated and analytical Email &amp; App Marketing Associate to support and further develop the global email and push notification program. This role is critical to helping Zappos drive revenue growth and deliver a best-in-class customer marketing experience. The Email &amp; App Marketing Associate will provide technical expertise for the marketing team to enhance customer experiences using platforms such as Salesforce Marketing Cloud by coding, building, and testing email communications and push notifications. This position will develop and implement marketing journeys and provide ongoing support of our email marketing systems and automation platforms. The Email &amp; App Marketing Associate will partner with Tech teams to provide recommendations for marketing cloud platform. The successful candidate will be highly organized and able to thrive in a fast-paced environment. 
 
Key job responsibilities 
Daily Email Coding 
<ul><li>Code, build and test email communications and push notifications</li><li>Set up, test, QA and launch dynamic content</li><li>Monitor active campaigns daily and quickly troubleshoot to resolve errors</li><li>Design emails and fix issues utilizing HTML/CSS and marketing cloud developer tools</li><li>Refresh and modernize existing email templates on an ad-hoc basis</li><li>Manage calendar across multiple campaigns to ensure on-time delivery, progression of messaging, etc.</li><li>Execute A/B tests to continuously improve performance across email and push notifications</li><li>Serve as MC technical expert to optimize reporting, targeting, acquisition and retention opportunities</li><li>Partner with the team to identify opportunities and new ideas for testing, personalizing, or launching new lifecycle campaigns to increase customer engagement and spend</li><li>Collaborate with technical consultants in the development and integration of new applications</li></ul> 
Triggers and Automations 
<ul><li>Implement lifecycle marketing campaigns and journeys</li><li>Modify automations to improve personalization and further business needs</li><li>Optimize automated segments</li></ul> 
Email Database Management 
<ul><li>Analyze campaign performance and suggest improvements</li><li>Manage email database, including merge, purge, dedupe, append, etc</li><li>Work with Data Engineers and vendors to ensure data synchronization with other related databases</li><li>Work with Tech and Data Engineers to ensure data synchronization between internal systems and Salesforce</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>2+ years of professional non-internship marketing experience</li><li>1+ years of Salesforce, Tableau, Vidyard, and Excel experience</li><li>1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working with a major brand or entertainment company in project/production management</li><li>Experience using data visualization tools</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, NY, New York - 66,300.00 - 113,700.00 USD annually 
USA, WI, Madison - 59,100.00 - 103,400.00 USD annually</div>

Email & App Marketing Associate , Zappos

ICON plc

<div>CRA II- Adverum East coast
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Job Advert Posting
We are currently seeking a Clinical Research Associate to join our diverse and dynamic team. As a Clinical Research Associate at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.
What you will be doing
<ul><li>Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.</li><li>
Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.</li><li>
Collaborating with investigators and site staff to facilitate smooth study conduct.</li><li>
Performing data review and resolution of queries to maintain high-quality clinical data.</li><li>
Contributing to the preparation and review of study documentation, including protocols and clinical study reports</li></ul> 
Your profile
<ul><li>Bachelor's degree in a scientific or healthcare-related field.</li><li>
Minimum of 2 years of experience as a Clinical Research Associate.</li><li>
In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines.</li><li>
Strong organizational and communication skills, with attention to detail.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li>
Experience in ophthalmology or gene therapy studies</li><li>
Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver&rsquo;s license</li></ul>
What ICON can offer you:<div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:<ul><li>
Various annual leave entitlements</li><li>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</li><li>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</li><li>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</li><li>
Life assurance</li><li>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</li></ul></div></div></div></div>
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know<div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div>
Salary Range
$91,336.00-$114,170.00
Bonus, Com, Stock, Benefits &amp; Disclaimer verbiage:
Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.</div>

Clinical Research Associate

<div>CRA II - Adverum East
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Job Advert Posting
We are currently seeking a Clinical Research Associate to join our diverse and dynamic team. As a Clinical Research Associate at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.
What you will be doing
<ul><li>Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.</li><li>
Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.</li><li>
Collaborating with investigators and site staff to facilitate smooth study conduct.</li><li>
Performing data review and resolution of queries to maintain high-quality clinical data.</li><li>
Contributing to the preparation and review of study documentation, including protocols and clinical study reports</li></ul> 
Your profile
<ul><li>Bachelor's degree in a scientific or healthcare-related field.</li><li>
Minimum of 2 years of experience as a Clinical Research Associate.</li><li>
In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines.</li><li>
Strong organizational and communication skills, with attention to detail.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li>
Experience in ophthalmology or gene therapy studies</li><li>
Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver&rsquo;s license</li></ul>
What ICON can offer you:<div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:<ul><li>
Various annual leave entitlements</li><li>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</li><li>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</li><li>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</li><li>
Life assurance</li><li>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</li></ul></div></div></div></div>
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know<div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div>
Salary Range
$91,336.00-$114,170.00
Bonus, Com, Stock, Benefits &amp; Disclaimer verbiage:
Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.</div>

Clinical Research Associate II

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