associate director drug product

Spyre Therapeutics

<div><div><p>Spyre Therapeutics is a clinical-stage biotechnology company pioneering long-acting antibodies and antibody combinations to redefine the standard of care for inflammatory bowel disease (&quot;IBD&quot;) and rheumatic diseases. Spyre's pipeline includes investigational extended half-life antibodies targeting &alpha;4&beta;7, TL1A, and IL-23.</p></div><p><b>
Role Summary:</b></p>
<p>
The Associate Director, Drug Product is a key leadership role responsible for overseeing technical operations related to drug product (DP) formulation, development, and manufacturing. This position requires close collaboration with cross-functional teams, including CMC, supply chain, clinical operations, regulatory, quality, and senior management.</p>
<p>
This role will lead the development of protein drug product processes and associated technical presentations, oversee technology transfer to CDMOs, and ensure the reliable delivery of high-quality DP supplies to support clinical trials. The ideal candidate brings deep expertise in process development, aseptic manufacturing (including prefilled syringes), combination product development, and GMP compliance.</p>
<p>
As a subject matter expert (SME) in DP manufacturing within the CMC organization, this individual will provide strategic direction and technical leadership across internal teams and external partners, driving alignment and execution from development through clinical supply.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Serve as a SME in DP process development and manufacturing, providing technical guidance and strategic insights to cross-functional teams</li>
<li>Develop late-phase and commercial launch strategy for PFS and vial drug products</li>
<li>Oversee DP tech transfer, process development, and GMP manufacturing operations including person in plant (PiP) support</li>
<li>Manage DP CDMO adherence to deliverables, timelines, and performance in collaboration with Quality and Tech Ops team members</li>
<li>Support phase-appropriate strategies for DP development, process transfer and scale-up, process characterization, process performance qualification (PPQ), and commercial readiness</li>
<li>Perform risk assessments using a QbD approach to define DP process validation strategies</li>
<li>Collaborate with manufacturing development and device teams to develop DP presentations in vial, PFS, autoinjector, and advanced drug delivery technologies</li>
<li>Collaborate with Quality team and external partners to review and approve batch records, support investigations, and resolve deviations</li>
<li>Author and review regulatory submissions (IND, IMPD, BLA, briefing books, etc.)</li>
<li>Other duties as assigned</li>
</ul>
<p><b>Ideal Candidate:</b></p>
<ul>
<li>Bachelor's degree or advanced degree in chemical engineering, biochemical engineering, chemistry, biotechnology or related field, or commensurate years of education and experience</li>
<li>Minimum 8[JS2.1] years of relevant experience in biotech/pharma industry</li>
<li>Proven expertise in biologics drug product process development and aseptic manufacturing, preferably with a focus on monoclonal antibodies</li>
<li>Experience managing drug product CDMOs including tech transfers and oversight of GMP manufacturing operations</li>
<li>Experience with process performance qualification (PPQ) and commercialization of biologics</li>
<li>Demonstrated ability to collaborate with cross-functional stakeholders such as drug substance development, analytical development, supply chain, device development, clinical development, clinical operations, Quality, and Regulatory</li>
<li>Excellent communication skills with ability to clearly and concisely convey information to various stakeholders and cross-functional teams</li>
<li>Availability to participate in calls across international time zones</li>
<li>Position requires up to 25% of domestic travel. In person attendance at Spyre All Hands meetings is required, typically held twice per year.</li><br>
</ul>
<p><b>What We Offer:</b></p>
<ul>
<li>Opportunity to work in a fast-paced, dynamic environment where you help shape the culture of our young company, contribute broadly to advance meaningful medicines, and learn quickly.</li>
<li>Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare &amp; retirement benefits.</li>
<li>Unlimited PTO</li>
<li>Two, one-week company-wide shutdowns each</li>
<li>Commitment to provide professional development opportunities.</li>
<li>Remote working environment with frequent in-person meetings to address complex problems and build relationships.</li>
</ul>
<p>The expected salary range offer for this role is $ 180,000 to $193,000. Actual pay offered may vary depending on job related knowledge, experience, education, and geographic location.</p><div><p>
As an equal opportunity employer, Spyre is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. We also embrace differences in experience and background, and welcome diversity of opinions and thought with active recruitment designed to create a stronger and better Spyre that is focused on developing life-changing products for patients.</p>
<p>
Spyre Therapeutics, along with other biotech companies, has become aware of a surge in email scams targeting prospective job candidates within our industry. Please be aware that official recruiters at Spyre Therapeutics only use email addresses with the domain &quot;@spyre.com.&quot; We want to also emphasize that we never request candidates to make any purchases or divulge sensitive personal information via email.</p>
<p>
Please also be aware that all job postings will be listed on our website at spyre.com/careers/.</p></div></div>

Associate Director, Drug Product

Harvard Medical Faculty Physicians

<div><p><b>Clinical Chemist, Clinical Chemistry
</b></p><p>Department of Pathology</p><p>
Beth Israel Deaconess Medical Center</p><p>
Harvard Medical School, Boston</p><p></p><p>
The Department of Pathology at Beth Israel Deaconess Medical Center (BIDMC) is recruiting a full-time academic clinical chemist/clinical chemistry laboratory director. Recent fellowship graduates and mid-career/senior physicians are strongly encouraged to apply. The candidate will be appointed to the full-time faculty of Harvard Medical School at the appropriate academic rank (Instructor, Assistant Professor, Associate Professor), commensurate with experience.</p><p>
The successful candidate will share responsibility for clinical, academic, and administrative leadership of a comprehensive, high‑complexity clinical chemistry service, with an additional significant leadership role in Point of Care Testing (POCT).</p><p>
Experience in<b> clinical chemistry immunoassays, automated chemistry, and the broad applications of point of care instrumentation </b>is necessary. The successful candidate <b>will contribute to the management of a comprehensive and rapidly growing state-of-the-art laboratory</b> that supports active clinical programs in solid organ and bone marrow transplantation, oncology, cardiology and cardiovascular surgery, immunology, endocrinology, obstetrics and neonatology, and therapeutic drug monitoring and toxicology.</p><p>
This position is ideal for an academic clinical chemist whose primary identity and expertise is in central laboratory chemistry and who is interested in leading and advancing an institution‑wide POCT program as a natural extension of the clinical chemistry mission.</p><p>
Eligible candidates for this position must have an MD (with AP/CP or CP board certification, Clinical Chemistry fellowship training preferred) or PhD (with board certification in Clinical Chemistry).</p><p>
As a teaching hospital of Harvard Medical School, BIDMC and the Department of Pathology, provide a clinically advanced and supportive academic environment for residents, fellows, and faculty. We are also proud and excited to be an integral part of the landmark collaboration among Dana-Farber Cancer Institute (DFCI), Beth Israel Deaconess Medical Center (BIDMC), and Harvard Medical Faculty Physicians (HMFP) to establish New England&rsquo;s only freestanding adult inpatient cancer hospital. The collaboration will provide unparalleled opportunities for Pathology and other physician specialties to be part of DFCI&rsquo;s internationally recognized cancer team.</p><p><b>
Leadership Responsibilities</b></p><ul><li>
Shared oversight of <b>core clinical chemistry operations</b>, including automated chemistry, immunoassays, toxicology, mass spectrometry, and related advanced diagnostics</li><li>
Contribution to test development, validation, quality management, and diagnostic stewardship across the chemistry service line</li><li>
Medical directorship of the <b>Point of Care Testing program</b>, including:<ul><li>
Oversight of POCT test selection, validation, and implementation</li><li>
Regulatory and quality oversight in accordance with <b>CLIA, CAP, Joint Commission</b>, and institutional policies</li><li>
Collaboration with nursing, clinical services, informatics, and operational partners to ensure reliable, safe, and compliant POCT delivery</li></ul></li><li>
Participation in departmental and institutional leadership related to laboratory quality, patient safety, and system integration</li></ul><p></p><p><b>
Beth Israel Deaconess Medical Center</b>, a 743-bed hospital and Level 1 Trauma Center, is a founding member of Beth Israel Lahey Health (BILH). BILH, a health care system with 14 hospitals, brings together academic medical centers and teaching hospitals, community, and specialty hospitals, and more than 4,000 physicians and 39,000 employees in a shared mission to expand access and advance the science and practice of medicine through groundbreaking research and education.</p><p><b>
Harvard Medical Faculty Physicians</b> at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development, and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout the BILH system and additional hospitals across Massachusetts.</p><p><b>
For further questions or confidential position inquiries, please contact Dr. Lynne Uhl, Vice Chair of Clinical Pathology at BIDMC: </b><b><i>luhl@bidmc.harvard.edu</i></b></p><p>
Please apply online at <i>www.hmfphysicians.org/careers</i> - Req. #R1593</p></div><p></p>

Clinical Chemist

Living Proof

<div>Description:
<p>
The Associate Director, Influencer Marketing will help shape the next chapter of Living Proof&rsquo;s creator and community ecosystem. This is an exciting opportunity to build a cultural engine around our science-led storytelling, growing a passionate community of creators, advocates, and superfans who truly love our brand.</p><p>
In this role, you will lead a team of four and own the strategy across influencer partnerships, community development, EMV growth, and Others Say paid media. You&rsquo;ll cultivate meaningful relationships across the beauty creator landscape, guide high-impact content, and manage all talent sourcing and contracting fully in-house. With strong experience in Tribe Dynamics, acquisition and retention programs, and platform-native content, you&rsquo;ll help grow Living Proof&rsquo;s brand love and measurable business results.</p><p>
The ideal candidate brings deep expertise in beauty and creator ecosystems, exceptional strategic and relationship-building skills, and a track record of building programs that fuel fandom, conversation, and growth.</p><p><b>
Key Responsibilities</b></p><p>
Influencer Strategy &amp; Community Development</p><ul><li>
Build a comprehensive multi-tier influencer strategy aligned to brand goals, launches, and commercial priorities.</li><li>
Grow a thriving creator and community ecosystem, including superfans, nano/micro advocates, stylists, scientists, and top-tier creators, to build true brand fandom.</li><li>
Lead sourcing, vetting, and long-term relationship development across TikTok, Instagram, YouTube, and emerging platforms.</li><li>
Ensure all creator content aligns with Living Proof&rsquo;s brand positioning.</li><li>
Oversee all talent contracting fully in-house, including negotiation frameworks, scopes, and usage rights.</li></ul><p>
Campaign Leadership &amp; Integrated Planning</p><ul><li>
Lead the full lifecycle of influencer campaigns, from strategic concepting to briefs, execution, and post-launch optimization.</li><li>
Own the strategy for Others Say paid media assets, guiding your team as they develop briefs, source creators, negotiate contracts, and deliver high-performing assets.</li><li>
Partner cross-functionally to support hero launches, evergreen storytelling, brand tentpoles, and retail initiatives.</li><li>
Ensure campaigns meet brand, legal, and performance standards while delivering measurable results.</li></ul><p>
Content Development</p><ul><li>
Lead high-quality, platform-native influencer content development.</li><li>
Collaborate with Creative, Brand, and Social to ensure visual identity, tone, and messaging remain cohesive and accurate.</li><li>
Guide creators toward content optimized for platform behavior, engagement, and paid amplification in partnership with Head of Growth Marketing.</li><li>
Partner with Growth Marketing on organic creator-led content for boosting opportunities.</li></ul><p>
Cross-Functional Partnership</p><ul><li>
Collaborate with Brand Marketing and R&amp;D to ensure content reflects authentic science and product benefits.</li><li>
Work closely with PR to integrate creators into earned moments and press storytelling.</li><li>
Partner with Retail Marketing to support Sephora, Ulta, Amazon, and other retail initiatives.</li><li>
Work as part of Consumer Marketing team to ensure a cohesive brand narrative across every channel.</li></ul><p>
Trendspotting &amp; Category Insight</p><ul><li>
Identify emerging creators and test innovative new content formats and storytelling approaches.</li><li>
Pilot new ways of integrating science-forward content into creator partnerships.</li></ul><p>
Reporting &amp; Analytics</p><ul><li>
Own influencer analytics across EMV and EMV Retention %, content performance, efficiency, awareness, advocacy, and conversion.</li><li>
Use Tribe Dynamics to track EMV growth, competitive benchmarks, and category insights.</li><li>
Build dashboards and KPI frameworks that guide strategic investment across channels and influencer tiers.</li><li>
Provide actionable insights to VP of Consumer Marketing to shape future planning and optimization.</li></ul><p>
Team Leadership &amp; Development</p><ul><li>
Lead, coach, and inspire a team of four, fostering strategic thinking, operational excellence, and strong creator relationships.</li><li>
Build scalable processes for sourcing, contracting, briefing, campaign execution, and reporting.</li><li>
Champion cross-functional partnership, collaboration, and innovation across the Consumer Marketing team.</li></ul><p><b>
You&rsquo;ll Love This Job If&hellip;</b></p><ul><li>
You&rsquo;re energized by building community and brand fandom.</li><li>
You thrive in a creator-first, relationship-driven environment.</li><li>
You love turning science and storytelling into cultural impact.</li><li>
You&rsquo;re both creative and data-driven, comfortable leading with instinct and validating with insight.</li><li>
You want to build something meaningful, lasting, and industry-leading.</li></ul>
Requirements:
<ul><li>7+ years of influencer/creator marketing experience within beauty, luxury, or consumer lifestyle.</li><li>
Proven track record driving EMV growth, including expert use of Tribe Dynamics.</li><li>
Experience leading acquisition and retention-focused influencer workstreams.</li><li>
Demonstrated ability to manage and grow a team with experience leading at least 3+ direct reports.</li><li>
Strong experience with Others Say paid media asset development, creator sourcing, briefing, and contracting.</li><li>
Deep creator network and strong, established agency/manager relationships.</li><li>
Expertise across TikTok, Instagram, YouTube, and emerging platforms.</li><li>
Strong negotiation, communication, and presentation skills.</li><li>
Bachelor&rsquo;s degree required.</li></ul><p>
Annual Base Compensation range: $152,000 - $170,000 (commensurate with experience)</p><p><i>
Living Proof is committed to an inclusive workplace with equal opportunities for all. Our business strategy recognizes that an inclusive culture is a business strength that helps us win, as we develop and market products that resonate with all consumers and the diverse communities we serve. At the same time, we will also remain compliant with all legal requirements. #LI-FC1</i></p></div>

Associate Director, Influencer Marketing

Plymouth Rock Assurance

<div><p>The Managing Director, Data Products &amp; Engineering leads the development, expansion, and delivery of Plymouth Rock's enterprise data assets across our data warehouse and data lake environments.</p>
<p>
</p><p>This role is responsible for ensuring that enterprise data is complete, high fidelity, low latency and continuously expanding to meet the needs of Business Intelligence, Machine Learning, and AI data services and consumption patterns. You will partner closely with the heads of Date Governance and Data Services to ensure that Plymouth Rock's data distribution and consumption is well organized, well governed and accessible at speed and scale.</p>
<p>
</p><p>This leader will organize and execute work through agile data products aligned to business and enterprise data domains consistent with a growing insurance organization. The role is responsible for ensuring each data product squad meets clear objectives on a rapid development cycle serving the organization's AI ambitions.</p>
<p>
</p><p><b>Key Responsibilities</b></p>
<ul><li><b>Enterprise Data Product Strategy &amp; Delivery</b></li></ul>
<ul><li>Lead the development of enterprise data products aligned to business and enterprise domains, ensuring data is structured, accessible, and reusable across the organization.</li>
<li>Define and prioritize the data development roadmap in alignment with business needs, AI/ML use cases, and platform evolution.</li>
<li>Ensure data products are delivered incrementally through agile development cycles, with clear ownership, accountability, and measurable outcomes.</li>
<li>Drive the transition from project-based delivery to a product-based operating model, while maintaining the ability to support enterprise project demands through scaled agile execution.</li>
</ul><ul><li><b>Continuous, Rapid Data Expansion (Depth &amp; Breadth)</b></li></ul>
<ul><li>Own the continuous expansion of enterprise data across data products leveraging both internal and external sources.</li>
<li>Ensure that all relevant enterprise data&mdash;structured, unstructured, and streaming&mdash;is ingested, harmonized, and made available for consumption.</li>
<li>Partner with the Third-Party Data capability to integrate external data into enterprise data products and ensure broad accessibility across use cases.</li>
<li>Partner with application developers to identify and eliminate data leakage by systematically capturing all data generated at the frontline operation, including previously unmanaged or unstructured sources.</li>
</ul><ul><li><b>Data Engineering &amp; Platform Execution</b></li></ul>
<ul><li>Lead teams of data engineers and product owners responsible for ingestion, transformation, and delivery of data across the enterprise data warehouse and data lake.</li>
<li>Ensure efficient and scalable data pipelines that support both deterministic (reporting) and probabilistic (AI/ML) consumption patterns.</li>
<li>Continuously improve data ingestion speed, pipeline reliability, and processing efficiency to meet evolving business and AI demands.</li>
<li>Embed business context into data product development, ensuring outputs are actionable and aligned to operational needs.</li>
<li>Partner with Data Governance &amp; Architecture to ensure data products align with classification, lineage, and access standards. Ensure consistent, well organized documentation.</li>
</ul><ul><li><b>Agile Product Execution &amp; Scaled Delivery</b></li></ul>
<ul><li>Align and organize data platform into an agile product structure operating mutually exclusive, collectively exhaustive. Ensure maximum throughput and minimum handoffs and bottlenecks.</li>
<li>Ensure products squads are empowered to deliver incrementally, operate autonomously, and are accountable for measurable outcomes aligned to the objectives of the data office.</li>
<li>Establish and manage agile delivery practices, including sprint cycles, backlog prioritization, and release management.</li>
<li>Coordinate with adjacent teams (Applications, Data Services, and AI/ML engineering) through a scaled agile framework, ensuring alignment across interdependent workstreams.</li>
</ul>
<p><b>Qualifications</b></p>
<p>
</p><p><b>Education</b></p>
<ul>
<li>Bachelor's degree in Data Science, Computer Science, Engineering, Actuarial Science, Business Administration, or a related field required.</li>
<li>Master's degree (MS in Data Analytics, Artificial Intelligence, or Information Management) preferred.</li>
</ul>
<p><b>Experience Preferred</b></p>
<ul>
<li>7+ years of experience in data management, engineering, or related disciplines.</li>
<li>3+ years of successful senior leadership experience managing enterprise data or analytics functions.</li>
<li>Expertise in data quality management and data architecture best practices, including strong understanding of AI/GenAI data needs, including text, image, and structured data preparation.</li>
<li>Expertise in agile development methods including implementing scale agile methods in a cross-functional environment.</li>
<li>P&amp;C Insurance experience and working familiarity of insurance underwriting operations and platform systems preferred.</li>
</ul>
<p><b>Salary Range:</b></p>
<p>
The pay range for this position is $256,500 to $315,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><p><b>Perks and Benefits</b></p>
<ul>
<li>4 weeks accrued paid time off + 9 paid national holidays per year</li>
<li>Free onsite gym at our Boston Location</li>
<li>Tuition Reimbursement</li>
<li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Auto and home insurance discounts</li>
<li>Matching gift opportunities</li>
<li>Annual 401(k) Employer Contribution (up to 7.5% of your base salary)</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Convenient location directly across from South Station and Pre-Tax Commuter Benefits</li>
</ul>
<p><b>About the Company</b></p>
<p><i>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2.3 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;</i></p>
<p>
</p><p>#LI-PC1</p></div><p></p>

Managing Director, Data Products & Engineering

Northeastern University

<div><p><b>About the Opportunity
</b></p><p></p><p><b>Job Summary
</b></p><p>We invite applications for Part-time Lecturer (PTL) positions at the graduate level. We seek a colleague with an interest in teaching the BIOT 5830 - Regulatory Landscape of Cell and Gene Therapies for the Cell and Gene Therapy Master&rsquo;s Programs, depending on program needs and enrollment. The course introduces the current state of regulatory approvals for cell and gene therapies, with a focus on scientific and technical considerations for approval in the United States, Europe, and other key global markets. It explores scientific challenges in the regulatory approval process, differences from traditional biotherapeutic approvals, and evolving pathways emphasizing quality, efficacy, and safety throughout the product lifecycle, from manufacturing to commercialization.
</p><p></p><p><b>Key Responsibilities
</b></p><p>The Part-time Lecturer will review and learn key teaching points within existing materials, prepare and deliver lectures based on provided course content, and facilitate in-person or online class discussions that encourage active learning and respectful debate. They will guide students through case studies and real-world examples in regulatory approval, provide timely feedback, grading, and coaching to support student learning, and maintain consistent engagement with students regarding their performance and progress. In addition, the instructor will adhere to Northeastern University policies and program standards.
</p><p></p><p>Part-time instructors work under the direction of the program director and will hold office hours as appropriate.
</p><p></p><p><b>Qualifications
</b></p><p>The ideal candidate will hold a Ph.D. or equivalent graduate degree in a closely related field, with at least five years of work experience in biotechnology, biopharma, or a related industry. Proven presentation and instructional platform skills are required, along with an open and supportive professional style and willingness to receive assistance and coaching from faculty when needed.
</p><p>Prior experience in a diverse higher education institution is preferred.
</p><p><b>Documents to Submit
</b></p><ul><li>CV/resume
</li></ul><ul><li>Cover letter
</li></ul><ul><li>Statement of teaching experience
</li></ul><ul><li>Three references (include name, title, company, phone, email, and relationship, e.g., current supervisor)
</li></ul><p></p><p><b>Position Type
</b></p><p></p>Academic
<p></p><p><b>Additional Information
</b></p><p></p><p>Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
</p><p></p><div><div><div><div><p>Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness &amp; life, retirement- as well as commuting &amp; transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
</p></div></div></div></div><p></p><p>All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
</p><p></p><p><b>Pay Range:</b></p></div>

Part Time Lecturer, Regulatory Landscape of Cell & Gene Therapies

athenahealth

<div><div>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</div><div></div><div>
The Opportunity:</div><div>
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athenaOne. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.</div><div></div><div>
Position Summary:</div><div>
The Onboarding Success Manager (OSM) serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within the Group and Enterprise segments, the OSM operates as part of an integrated onboarding team&mdash;including Program Management, Project Associates, SMEs, and Director oversight&mdash;jointly accountable for meeting all readiness criteria and driving successful post-live outcomes.</div><div></div><div>
The OSM surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem&mdash;Sales, Product, Customer Success, and other operational teams&mdash;to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.</div><div></div><div>
Responsibilities may include, but are not limited to:</div><div>
Customer Obsessed Project Leadership</div><ul><li><div>
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athenaOne.</div></li><li><div>
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.</div></li><li><div>
Operate within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.</div></li><li><div>
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers&mdash;enabling joint problem-solving and aligned next steps.</div></li><li><div>
Set clear, accurate expectations around athena&rsquo;s product capabilities and service model to support informed decision-making throughout implementation.</div></li><li><div>
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athenaOne, ensuring customer choices support long-term success.</div></li><li><div>
Collaborate closely with the cross-functional Onboarding team&mdash;including the Director sponsor, Program Manager, and Project Associates&mdash;to deliver a cohesive, high-quality implementation experience.</div></li><li><div>
Navigate and manage escalations with a balanced, data-driven, and consultative approach&mdash;addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena&rsquo;s standards.</div></li><li><div>
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.</div></li></ul><div></div><div>
Organizational Contribution &amp; Professional Growth</div><ul><li><div>
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena&rsquo;s implementation approach.</div></li><li><div>
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.</div></li><li><div>
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.</div></li><li><div>
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.</div></li><li><div>
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.</div></li></ul><div></div><div>
Desired Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.</div></li><li><div>
5&ndash;7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.</div></li><li><div>
Minimum three years of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.</div></li><li><div>
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.</div></li><li><div>
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus</div></li><li><div>
Familiarity or experience working in an established medical specialty, such as pediatrics, family medicine, women&rsquo;s health, community health, orthopedics, or behavioral health a strong plus.</div></li></ul><div></div><div>
Behaviors &amp; Abilities Required:</div><ul><li><div>
Customer obsessed mindset</div></li><li><div>
Consultative listener and empathic communicator, able to see things from the customer&rsquo;s point of view</div></li><li><div>
High emotional intelligence and stellar customer relationship skills</div></li><li><div>
Self-driven and results-oriented with a positive and constructive outlook</div></li><li><div>
Ability to efficiently manage and prioritize work across multiple accounts</div></li><li><div>
Ability to take initiative with little to no direction</div></li><li><div>
Proactive and high energy work style</div></li><li><div>
Ability to successfully negotiate difficult conversations</div></li><li><div>
Conflict resolution skills</div></li><li><div>
Ability to travel as needed, typically 50% or less</div></li><li><div>
Ability to work independently as well as part of an extended, cross-functional team</div></li></ul><div></div><div><i><br>
Expected Compensation</i></div>
$75,000 - $127,000<div><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></div><div></div><div><div><div><div><div><div><div><div><div><div><i><br>
About athenahealth</i></div><div></div><div><i>
Our vision:</i> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></div><div></div><div><i>
Our company culture:</i> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></div><div></div><div><i>
Our DEI commitment:</i> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></div><div></div><div><i>
What we can do for you:</i></div><div><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></div><div></div><div><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></div><div></div><div><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></div><div></div><div><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></div><div><div><i>
https://www.athenahealth.com/careers/equal-opportunity</i></div></div></div></div></div></div></div></div></div></div></div></div>

Onboarding Success Manager, Enterprise

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Overview:<br>
Research in the Ob/Gyn Department at MGH includes basic and clinical science performed in the Vincent Center for Reproductive Biology. Researchers&rsquo; primary research emphasis include infertility, aging and cancer as they pertain to the ovary and uterus.
<br>
<br>
The Executive Assistant performs duties of a responsible and discretionary nature to assist the MGB Vice Chair of Research, Director of the VCRB. Administrative Director, Faculty, Associate Faculty, and staff. The position serves as a resource to other Ob/Gyn employees at all levels and acts as liaison between VCRB and MGB Ob/Gyn Offices. The Executive Assistant works independently, receiving minimal supervision and guidance, and possesses expert knowledge of office routine, machines, and information systems, as well as an understanding of the organization, programs and procedures related to the work of the Center staff. Daily responsibilities encompass scheduling of administrative meetings, calendar management, coordinating activities with other departments and hospital leadership, and helping the Administration with department projects and initiatives. The candidate must have well-developed organizational and communication skills capable of working independently to produce consistent quality work with minimal supervision and guidance.<br>
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Additional duties include purchasing, accounts payable, and database management, and preparing documents needed for grant applications. Additionally, the Executive Assistant will help coordinate various HR functions for non-clinical, research personnel, including new hire coordination, and timekeeping and offboarding.<p></p><p><b><br>
Job Summary</b></p>
Summary<br>
Specializes in providing administrative and secretarial support to executives or chairs (e.g., heads of divisions, departments, or administrative units). Responsibilities may include coordination and scheduling, correspondence and presentation preparation, and travel arrangements. Requires highly proficient/advanced administrative skills.<br>
<br>
Does this position require Patient Care?<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Perform secretarial and administrative duties for an executive or chief.</li><li>Manage schedule, arrange appointments, travel, meetings including coordinating documents, refreshments and resources, and conference calls.
</li><li>Prepares correspondence, meeting minutes or executive summaries.</li><li>Maintains files and office supplies, budget records, reconciles and verifies expenses, and completes reimbursements.</li><li>Work requires some analysis and use of initiative and independent judgment.</li><li>Remain knowledgeable of corporate policy.</li><li>Often called upon to interpret and communicate executive or board's intent to other employees.</li><li>Perform payroll functions for executive team.</li><li>Assists other administrative/executive assistants and may assist with orientation and training of staff.</li><li>May make contacts of a sensitive, complex, and confidential nature.</li><li>Completes routine tasks under minimal supervision.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required. Bachelor&rsquo;s degree in Business, or related field preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Experience as an Administrative Assistant to Executive or Chair or Senior Leader 3-5 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Requires highly proficient/advanced administrative skills and office applications skills.</li><li>Ability to proofread and edit written documents.</li><li>Ability to manage more complex phone calls, and give more detailed information, solving more complex issues as appropriate.</li><li>Highly proficient in all communication skills (phone, verbal and written).</li><li>Ability to handle sensitive information and situations with poise and professionalism.</li><li>Strong organizational, coordination and judgment skills.</li><li>Ability to prioritize effectively.</li><li>Ability to problem solve and troubleshoot.</li><li>Ability to analyze a situation and determine best course of action within established guidelines.</li><li>Basic math knowledge with some knowledge of bookkeeping.</li><li>Advanced understanding and use of medical terminology and comprehension of billing and fiscal information.</li><li>Ability to demonstrate good leadership skills in a team environment, including ability to provide guidance, orient, train and assist other administrative staff.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
60 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Executive Assistant

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