associate manager operations

Artisan Field, Inc.

<div>
 
 Job Description
 
 
 
 
 Associate Product Manager / Product Manager
 
 
 
 
 Location: Bangalore
 
 
 
 
 Who we are:
 
 Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive &amp; other Embedded Devices and Contact Center Analytics. Our solutions are already live with the top enterprises in both the domains. Our R&amp;D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners and Ideaspring Capital.
 
 
 
 Role Overview:
 
 The Product Manager/Associate Product Manager will help evolve our Voice Assistant product line for Automotive and other Embedded domains. This role focuses on refining current features, enhancing user experience, and integrating new technologies such as AI/LLMs/Agentic AIs. We value experience from technical product development, particularly in startup or agile settings, over traditional product roles in other sectors.
 
 
 
 Key Responsibilities
 
 
 
 Responsibilities include but are not limited to the following -
 
 
 
 Product Enhancement:
 
 Work closely with engineering, design, and user research teams to improve the existing automotive voice assistant, using real-world &amp; our OEM partner feedback to shape the product roadmap.
 
 
 
 Data-Driven Decisions:
 
 Analyze user data and feedback to identify areas for improvement and prioritize feature development.
 
 
 
 Feature Development:
 
 Collaborate with technical teams to define, develop, and test new features while ensuring smooth integration with existing systems.
 
 
 
 Documentation:
 
 Prepare and maintain clear documentation of product requirements, user stories, and progress updates.
 
 
 
 Market Awareness:
 
 Stay informed about developments in AI, LLMs, and related technologies, using these insights to guide product enhancements.
 
 
 
 Prototype Creation: Create prototypes by self in order to experiment and to guide/help engineers towards new ideas
 
 
 
 
 Education &amp; Experience
 
 
 
 Bachelor&rsquo;s degree in Engineering, Computer Science, or a related field.
 
 
 2-3 years of experience as a Product Manager or Associate Product Manager.
 
 
 Experience in technical product development, especially within startup or agile environments, is highly valued.
 
 
 An MBA is a plus but previous hands-on experience working in a Product team focused on Technology driven products is considered more relevant.
 
 
 
 Key Skills
 
 
 
 Basic familiarity with AI and LLM technologies.
 
 
 Good execution skills demonstrated by ability to manage and guide engineering teams
 
 
 Setup discipline for weekly cadence
 
 
 Experience in developing and iterating product features or prototype applications.
 
 
 Ability to interpret user data and feedback to inform product decisions.
 
 
 Understanding of design principles; exposure to voice UI or chatbot application design is a plus.
 
 
 Strong communication driven by ability to clearly articulate documents and guide teams
 
 
 A proactive mindset with the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Compensation
 
 
 
 We offer competitive compensation packages as per or over market standards.
</div>

Product Manager / Product Manager

Walmart Global Tech India

<div>
 Position Summary...
 
 
 Manager Associate Relations will be part of the team responsible for responding and conducting investigations into concerns related to behavioral and performance concerns, POSH governance, Ethics and Compliance charters within IDC Walmart. The Manager of Associate Relations along with the team will assume responsibility for ensuring comprehensive organizational compliance, encompassing policy adherence, legal requirements and ethical standards.
 
 
 What you'll do...
 
 
 
 About The Team
 
 
 
 The Associate Relations team at IDC Walmart is involved in various activities such as handling timely investigations, providing guidance to People Partners, establishing internal processes, delivering innovative solutions, working with legal counsel, creating training initiatives, participating in strategic initiatives, and generating reporting data
 
 
 
 What You&rsquo;ll Do:
 
 
 
 Effectively handle the timely investigation and dispositioning of Associate Relations matters and provide guidance and advice to the People Partner and other key stakeholders on sensitive and complex scenarios.
 
 
 Establish internal processes to ensure appropriate documentation standards, case assignment and case management, including weekly AR cases
 
 
 Deliver Innovative Solutions: Challenge the status quo and think outside the box to generate creative ways to scale AR programs, tools and resources that meet timelines and deliverables.
 
 
 Work with legal counsel, as appropriate in policy and program development in response to federal, state and local legislative trends
 
 
 Create training and awareness initiatives on grievance procedures and other disciplinary and legal compliance matters. The Manager would also participate in annual review of the organizational policies and procedures to ensure adherence to the industry practices and changing legal landscape.
 
 
 Participate and Lead AR strategic initiatives or team projects to drive improved retention and engagement of the workforce.
 
 
 Participating in driving listening strategies including focus groups, exit interviews, and engagement surveys. Develop an understanding of the voice/pulse of the workplace. Combine data assessment to develop perspective.
 
 
 Develop and maintain string relationships with business leaders, People Partners, Legal, Ethics office and other internal/external parties when working in partnership on strategic initiatives/projects which have an AR impact.
 
 
 Generating reporting data and executive dashboards on insights to improve and develop meaningful insights for businesses.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 MBA or PGDBA in Human Resources for a renowned institution
 
 
 <ul>
 <li>
 Deep knowledge of Indian Labor Laws and POSH framework
 </li>
 <li>
 6- 8 years of extensive experience in handling workplace investigations and drafting case reports.
 </li>
 <li>
 Excellent data analytics, reporting and data interpretation skills
 </li>
 <li>
 Exposure in building effective and scalable processes that built to sustain growth
 </li>
 <li>
 High energy, positive, deadline driven, dependable with an ability to deliver results with aggressive timelines.
 
 
 </li>
 </ul>
 
 About Walmart Global Tech
 
 
 
 Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That&rsquo;s what we do at Walmart Global Tech. We&rsquo;re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world&rsquo;s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
 
 
 We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail
 
 
 
 Benefits
 
 
 
 Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
 
 
 
 Belonging
 
 
 
 We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
 
 
 At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is&mdash;and feels&mdash;included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we&rsquo;re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
 
 
 
 Equal Opportunity Employer
 
 
 
 Walmart, Inc., is an Equal Opportunities Employer &ndash; By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions &ndash; while being inclusive of all people.
 
 
 
 Minimum Qualifications...
 
 
 
 
 
 Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
 
 
 
 
 Minimum Qualifications: Bachelor&rsquo;s degree in Human Resources, Business, or related field AND 2 years&rsquo; experience in human resources, employee relations, labor relations, investigations, or related field OR 4 years&rsquo; experience in human resources, employee relations, labor relations, investigations, or related field.
 
 
 
 Preferred Qualifications...
 
 
 
 
 
 Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
 
 
 
 
 Human Resources
 
 
 
 Primary Location...
 
 
 
 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2359384
</div>

MANAGER, ASSOCIATE RELATIONS

Navi

<div>
 
 
 Ads Operations Associate (Ads Business)
 
 
 
 Location: Bangalore
 
 
 
 
 
 
 About the Team
 
 
 
 The Ads team at Navi is responsible for delivering personalised and contextually relevant advertisements to customers within the app. By leveraging user insights and data-driven targeting, the team ensures ads feel like a natural and helpful part of the customer journey, ultimately driving both user satisfaction and incremental revenue for the business.
 
 
 
 
 
 
 About the Role
 
 
 
 As an Ads Operations Associate, you will support the execution of advertising campaigns on the Navi app by coordinating with internal teams and external partners. You will help manage campaign launches, track performance and data, maintain reports and trackers, and support billing and operational workflows. This role offers hands-on exposure to how a digital ads business runs end-to-end and is ideal for someone who is detail-oriented and keen to learn in a fast-paced environment.
 
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 
 Account Management:
 
 Work with the business head to manage partner relationships, and day to day operations for partners.
 </li>
 <li>
 
 Reporting:
 
 Share regular status updates, dashboards and trackers with business teams
 </li>
 <li>
 
 Launch New Partners:
 
 Facilitate, set up, and provide operational support for new ad partners, setting them up for success on the Navi platform.
 </li>
 <li>
 
 Program Management:
 
 Work with internal teams (inc finance, product, analytics and marketing) to help drive business operations for partners.
 </li>
 <li>
 
 Manage Escalations:
 
 Act as the L2 for all partner escalations. Flag delays or issues to the right stakeholders with suggested next steps or alternate plans.
 </li>
 <li>
 
 Process Management:
 
 Identify and resolve workflow inefficiencies in day to day business by working closely with internal/external teams.
 </li>
 </ul>
 
 
 
 
 
 Must Haves
 
 
 <ul>
 <li>
 
 Experience:
 
 0-1 years of experience in operations or business roles (consumer tech preferred).
 </li>
 <li>
 
 Tools:
 
 Proficiency in Excel and Google Sheets; basic familiarity with data concepts.
 </li>
 <li>
 
 Skills:
 
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 
 Teamwork:
 
 Ability to work effectively with internal and external teams.
 </li>
 </ul>
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Ads Operations Associate (Ads Business)

<div>
 
 
 Associate Manager - AMC Operations
 
 
 
 Location: Bangalore
 
 
 
 
 
 
 About the Team
 
 
 
 The Investments team at Navi manages our portfolio of investment products, including mutual funds and digital gold. The team is responsible for conceptualizing new investment solutions and expanding the customer base for existing products, driving growth and accessibility in the investment space.
 
 
 
 
 
 
 About the Role
 
 
 
 This role is pivotal in ensuring the smooth execution of critical fund operations, from managing account openings and cash flows to overseeing trade settlements across asset classes. It involves working closely with multiple stakeholders to maintain operational accuracy, regulatory compliance, and timely execution, all of which contribute to the efficiency and integrity of the fund's daily functioning.
 
 
 
 
 
 
 What We Expect From You
 
 
 <ul>
 <li>
 Efficiently managing the account opening process, including
 
 Demat accounts, custody accounts,
 
 and
 
 collection accounts
 
 </li>
 <li>
 Ensure attention to
 
 detail
 
 and
 
 accuracy
 
 in the account opening procedures.
 </li>
 <li>
 Administering
 
 daily cash flows
 
 for the fund house and reporting
 
 real time
 
 cash positions to Fund managers.
 </li>
 <li>
 Calculation of
 
 scheme shortages
 
 and
 
 borrowing limits
 
 </li>
 <li>
 Preparing daily
 
 incremental
 
 &amp; final
 
 cash flow reports
 
 &amp; ensuring banking activity is managed
 
 timely
 
 and
 
 accurately.
 
 </li>
 <li>
 Timely and accurately handle trade management across various asset classes.
 </li>
 <li>
 Ensure compliance with
 
 trade allocations, reporting,
 
 and
 
 settlements requirements.
 
 </li>
 <li>
 Meet trade
 
 reporting deadlines
 
 on relevant platforms within stipulated time frames.
 </li>
 <li>
 Maintain and perform
 
 reconciliations
 
 for all
 
 trade settlements.
 
 </li>
 <li>
 Report trades to
 
 FA
 
 and
 
 Custody departments
 
 in a timely manner.
 </li>
 <li>
 Manage trade settlements for
 
 equity, debt, money market,
 
 and other
 
 relevant transactions.
 
 </li>
 <li>
 
 Serve as a point of contact
 
 for any trade settlement queries from
 
 Dealers
 
 and
 
 Fund Managers.
 
 </li>
 </ul>
 
 
 
 
 
 Must Haves
 
 
 <ul>
 <li>
 
 Problem-solving
 
 skills.
 </li>
 <li>
 Excellent
 
 attention to detail
 
 and
 
 accuracy.
 
 </li>
 <li>
 
 Stakeholder
 
 management.
 </li>
 <li>
 
 Strategic
 
 thinking
 </li>
 <li>
 Good
 
 communication
 
 and
 
 interpersonal
 
 skills with a talent for articulating.
 </li>
 <li>
 Ability to prioritize
 
 tasks
 
 and
 
 manage time
 
 effectively to meet deadlines.
 </li>
 </ul>
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 Our Culture
 
 
 
 
 The Navi DNA
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you.
 
 
 We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 <ul>
 <li>
 
 You&rsquo;re impact-driven :
 
 You take ownership, build boldly, and care about making a real difference.
 </li>
 <li>
 
 You strive for excellence :
 
 Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 </li>
 <li>
 
 You embrace change :
 
 You adapt quickly, move fast, and always put the customer first.
 </li>
 </ul>
 
 
</div>

Associate Manager II - AMC Operations

Myntra

<div>
 
 About The Company
 
 
 
 
 Who are we?
 
 
 
 Myntra is India&rsquo;s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we&rsquo;ve always believed in disrupting the ordinary.
 
 
 We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We&rsquo;re bold in our thinking, agile in our execution, and collaborative in spirit.
 
 
 Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.
 
 
 We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.
 
 
 From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.
 
 
 Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
 
 
 As a Lead Associate - Buying with 5.0-6.0 years of experience, you will play a crucial role in managing and overseeing the buying process within the organization. You will be responsible for collaborating with various stakeholders to identify purchasing needs, evaluating suppliers, negotiating contracts, and ensuring timely delivery of goods and services. Your expertise in procurement and supply chain management will be essential in optimizing costs, improving supplier relationships, and enhancing overall operational efficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the buying process and develop procurement strategies to meet business objectives.
 </li>
 <li>
 Manage supplier relationships and conduct negotiations to secure favorable terms and pricing.
 </li>
 <li>
 Evaluate supplier performance and address any issues or concerns that may arise.
 </li>
 <li>
 Collaborate with cross-functional teams, including finance, logistics, and quality assurance, to ensure seamless buying operations.
 </li>
 <li>
 Monitor market trends and industry developments to identify potential opportunities for cost savings or process improvements.
 </li>
 <li>
 Generate reports and analyze data to track key performance indicators and make data-driven decisions.
 </li>
 <li>
 Stay updated on regulatory requirements and compliance standards related to purchasing activities.
 </li>
 <li>
 Implement best practices in buying and sourcing to drive continuous improvement and achieve operational excellence.
 </li>
 <li>
 Train and mentor junior buying associates to enhance their skills and knowledge in procurement.
 
 
 </li>
 </ul>
 Your role as a Lead Associate - Buying will require strong analytical skills, attention to detail, and the ability to multitask effectively. You must have excellent communication and negotiation abilities to interact with vendors, internal teams, and senior management. By leveraging your experience and expertise in buying and procurement, you will contribute to the organization's success and play a vital role in driving sustainable growth and profitability.
 
 
 
 Required Skills
 
 
 
 key account management, buying &amp; merchandising, Buying, seller management
 
 
 
 Required Education
 
 
 
 UG
</div>

Lead Associate - Buying

Kapiva

<div>
 
 
 Role : Associate, Logistics
 
 
 
 
 
 
 
 Base Location:
 
 Bangalore
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Managing end to end Deliveries of Shipments.
 </li>
 <li>
 Coordinating with 3PL partners for performance adherence and daily escalations.
 </li>
 <li>
 Managing customer complaints for quick resolution with a customer oriented approach.
 </li>
 <li>
 Understand present processes, and identify areas of improvement to drive efficiency and reliability.
 </li>
 <li>
 Ability to think of Tech enabled solutions for day to day activities.
 </li>
 <li>
 Dashboarding and Reporting - Extracting and publishing daily reports on key deliverables.
 </li>
 <li>
 Maintain up-to-date records of courier activities, generate reports on KPIs (Key Performance Indicators),and share insights with the central operations team.
 </li>
 <li>
 Day-to-day coordination with cross functional team to ensure time on deliverables.
 </li>
 </ul>
 
 
 
 
 
 Basic Quali&filig;cations
 
 
 <ul>
 <li>
 0-2 years, experience in B2C logistics is preferred ( last mile ).
 </li>
 <li>
 Strong hand on Microsoft Excel
 </li>
 <li>
 Excellent analytical and problem-solving skills (finding the right data cuts to drive business metrics and create impact)
 </li>
 <li>
 Experience in using Clickpost and Unicommerce is an added advantage
 </li>
 </ul>
 
 
 
 
 
 About Us:
 
 
 
 Kapiva is a modern ayurvedic nutrition brand focused on bringing selectively sourced, natural foods to Indian consumers. We help bring the wisdom of India&rsquo;s ancient food traditions to modern day consumers.
 
 
 Kapiva's high quality product range includes Gym Supplements, Herbal Juices, Ghee, Cold-Pressed Oils, Nutrition Powders and much more. Our products are top performers on online marketplaces (Amazon, Flipkart, Big Basket and many others), we are growing our presence offline in a big way (Reliance, Nature&rsquo;s Basket, Noble Plus etc.
 
 
 We&rsquo;re creating a new brand with a unique story and are looking for a team to help us grow our business. You&rsquo;d be joining a young, hungry team with a culture of honesty, humility and hard work.
 
</div>

Operations Associate

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 This role will be based in Bengaluru, Karnataka.
 
 
 Support Strategy, Planning &amp; Operations (SPO) team moves fast to set direction for LinkedIn&rsquo;s Member &amp; Customer Support, solve toughest cross-functional problems, and deliver world-class customer experience. We are looking for a Senior Associate of Planning, who will support annual budget planning, forecasting &amp; workforce management, providing insights and recommendations to drive LinkedIn Global Support Operation&rsquo;s financial performance and strategic decisions.
 
 
 This role will require applying structured thinking to critical business questions, running deep analyses, generating insights, and developing meaningful recommendations to identify operational efficiencies and enable scale in our support operations. The ideal candidate will have strong communications skills, and be comfortable interacting with key cross-functional partners, including from Member &amp; Customer Support, Product Operations, Business Operations, Finance and other Ops teams.
 
 
 We're seeking a self-starter and independent thinker, who can thrive in a challenging &amp; fast-paced environment.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Drive efforts in forecasting support staffing requirements based on business trends, seasonal demand, historical data, and key performance indicators (KPIs).
 </li>
 <li>
 Support short-term strategic planning efforts across various channels (email, phone, chat, etc.) to forecast contact volume, agent handle time and other relevant metrics.
 </li>
 <li>
 Analyze large datasets to generate insights into workforce trends, staffing gaps, and operational performance to provide recommendations to enable decision making. Use performance data and analysis to identify areas for improvement.
 </li>
 <li>
 Identify and drive opportunities for automation, and streamline planning processes &amp; workflows where possible.
 </li>
 <li>
 Develop analytical frameworks to support LinkedIn&rsquo;s growth via new product launches, pilots or support offerings.
 </li>
 <li>
 Provide regular reports and presentations to leadership on key operational metrics, workforce plans &amp; changes and strategic recommendations.
 </li>
 <li>
 Document standard procedures, ensuring clarity and consistency in operations.
 </li>
 <li>
 Build strong and trusting relationships with key business partners &amp; stakeholders.
 </li>
 <li>
 Work collaboratively and cross-functionally to ensure alignment on business objectives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Economics, Business, Operations, Data Science or other quantitative fields
 </li>
 <li>
 3+ years of work experience in strategic planning, workforce management, consulting, business operations, or a related field
 </li>
 <li>
 Experience with Excel and data analysis / data modeling
 
 
 
 </li>
 </ul>
 
 Preferred Requirements:
 
 
 
 <ul>
 <li>
 MBA or Masters in related field
 </li>
 <li>
 Experience developing, analyzing, and communicating complex analytical information clearly and effectively to senior management
 </li>
 <li>
 Experience in SQL and data visualization (Tableau, Power BI)
 </li>
 <li>
 Familiarity with AI-driven predictive analytics, planning or workforce mangement tools
 </li>
 <li>
 Familiarity with customer support key performance metrics, planning models, forecasting techniques, and process optimization methodologies
 
 
 
 </li>
 </ul>
 Suggested Skills
 
 
 <ul>
 <li>
 Up to date with industry trends and changes in WFM
 </li>
 <li>
 Clear ability to communicate outcomes and flag risks
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Associate, Support Operations Planning

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