associate project manager

Living Stones Group

<div>
 
 
 Highlight:
 
 
 The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 
 Hours:
 
 
 This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
 </li>
 <li>
 Develop and install network infrastructure, configurations, and equipment such as routers and switches.
 </li>
 <li>
 Implement data security systems including MS365 Security &amp; Compliance, firewalls, and cloud-based backup solutions.
 </li>
 <li>
 Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
 </li>
 <li>
 Provide remote or on-site technical support, ensuring all solutions are documented within LSG&rsquo;s service desk system.
 </li>
 <li>
 Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
 </li>
 <li>
 Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients.&nbsp;
 </li>
 <li>
 Provide technical support and project implementation through direct contact with LSG team members and clients located globally.&nbsp;
 </li>
 <li>
 Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
 </li>
 <li>
 VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 Language Skills
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in English and Arabic.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
 </li>
 <li>
 Working knowledge of Azure Cloud services and hybrid identity environments.
 </li>
 <li>
 Experience with LAN, WAN, WLAN&lt; and VPN design and implementation.
 </li>
 <li>
 Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
 </li>
 <li>
 Good problem-solving skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 
 
 Academic Degree in Computer Science, Engineering or relevant field
 
 
 
 
 
 
 Required Certifications:
 
 <ul>
 <li>
 Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
 </li>
 <li>
 Fortinet NSE 4 or higher
 </li>
 </ul>
 
 Preferred Certifications:
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 Azure Administrator (AZ-104) or CISSP
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 Physical Ability
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

Cloud & Network Engineer

ABEC

<div>
 
 Company Description
 
 
 
 Established in 1989, ABEC was restructured in 2020 to deliver innovative buildings efficiently and provide full integrated construction service. The company had a wide history of construction projects in various industries in the past, which now decided to take a different route focusing on specific types of buildings.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Follow up all Items of finishing Work
 </li>
 <li>
 Prepare Work and deliver to Consultant
 </li>
 <li>
 Providing technical advice and solving problems on-site.
 </li>
 <li>
 Checking technical designs and drawings to ensure that we are followed correctly
 </li>
 <li>
 Ability to estimate the needs of subcontractors from Materials.
 </li>
 <li>
 Establish a day-to-day work schedule for the project.
 </li>
 <li>
 Ensure that the works are performed at the required quality standards
 </li>
 <li>
 Demonstrate to take initiative, prioritize work, manage time and respond effectively to a rapidly changing
 </li>
 <li>
 Preparing periodic reports regarding the Department's activities and achievements to be submitted to the direct manager
 </li>
 <li>
 Preparing daily and monthly reports on a monthly basis or when required.
 </li>
 <li>
 Performing other duties related to the job as assigned by the direct manager.
 </li>
 <li>
 Prepare subcontractor invoice.
 </li>
 <li>
 Apply implementation of construction projects
 </li>
 <li>
 Responsible for ensuring that the Company quality Standards, guidelines and plans are implemented properly, in addition to ensuring that all work assigned to his/her team members is completed properly and meets the required specifications and standards.
 </li>
 <li>
 Coordinate with other elements Team members and other disciplines&rsquo; Team Leaders among other groups that are directly related to the project.
 </li>
 <li>
 He/she should lead the creation and tracking of his/her team plans
 </li>
 <li>
 The incumbent should make sure that the approved and, acceptable processes, methodologies and tools are clearly defined to his/her team members and are used while performing their jobs.
 </li>
 <li>
 He/she is the catalyst in resolving technical-related problems for his/her team.
 </li>
 <li>
 Responsible for supporting project tracking meetings and should approve all project documentation that affects his/her team.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's Degree in Civil Engineering
 </li>
 <li>
 Very Good English &amp; Arabic, other language is an asset
 </li>
 <li>
 from 4:7 years of experience in a related field.
 </li>
 <li>
 Professional knowledge of construction materials and methods, CAD, design analysis and ,modern structural systems.
 </li>
 <li>
 Professional knowledge in Construction, methods, and application
 </li>
 <li>
 Computer skills and knowledge of relevant software (MS Office- AutoCAD -Revit is preferred )
 </li>
 <li>
 knowledge of principles and practices of basic Civil engineering
 </li>
 </ul>
</div>

Senior Civil Site Engineer

ELSEWEDY DIGITAL

<div>
 
 
 
 About Elsewedy Digital and Elsewedy Electric Company:
 
 
 
 
 We are the largest telecommunications, safety and security systems integrator operating in the Middle East, Africa and Asia Pacific regions providing turnkey solutions for energy, transport and telecom industries. All our telecommunications, safety and security solutions are engineered and supported locally, giving our customers the advantage of getting support for their businesses when and where they need it. We are fully integrated turnkey solutions provider in Telecommunications, Safety &amp; security, Fiber cabling &amp; connectivity and Automation. For more details, please visit our website: https://elsewedyelectric.com/en/page?v=Digital%20Solutions
 
 
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Work with specialized systems such as Telecom and ELV. This involves designing, implementing, configuring and integrating various components ensuring compliance with industry standards and project requirements.
 </li>
 <li>
 Design telecommunications systems that meet project requirements, specifications and client standards.
 </li>
 <li>
 Identify project requirements by studying project specifications, and offer technical expertise to the Project Manager and lead engineer throughout the project lifecycle.
 </li>
 <li>
 Select appropriate materials and vendor to ensure system reliability and compliance with project specifications.
 </li>
 <li>
 Prepare comprehensive engineering documents post project award to clearly define all project specifications, facilitating smooth implementation and adherence to client standards.
 </li>
 <li>
 Provide technical support and guidance to internal teams and clients regarding telecom systems and solutions.
 </li>
 <li>
 Travelling globally may be required to support projects requirement for Pre-FAT, FAT, Pre-commissioning, commissioning, Pre-SAT, SAT activities.
 </li>
 <li>
 Evaluate design changes and modifications providing project impact assessments.
 </li>
 <li>
 Maintain accurate project filing systems and ensure proper documentation and version control.
 </li>
 <li>
 Prepare Purchase requests in coordination with Engineering, Procurement and PM.
 </li>
 <li>
 Cooperate with different disciplines to ensure the overall quality of technical work.
 </li>
 </ul>
 
 Attend project meetings and prepares the necessary technical data for the other disciplines.
 
 
 
 
 
 
 Essential Qualifications and Education:
 
 
 <ul>
 <li>
 Bachelor's Degree in in Telecommunications, Electrical Engineering, or a related field.
 </li>
 <li>
 3 years of relevant professional experience.
 </li>
 <li>
 Excellent written and spoken English communication skills.
 </li>
 <li>
 Hands-on experience in ELV, telecom, and security systems.
 </li>
 <li>
 Solid understanding of CCTV design, access control systems and on-site implementation.
 </li>
 </ul>
 
 
 
 
 
 
</div>

System Engineer (ELV Telecom)

Amgen

<div>
 
 HOW MIGHT YOU DEFY IMAGINATION?
 
 
 
 If you feel like you&rsquo;re part of something bigger, it&rsquo;s because you are. At Amgen our shared mission&mdash;to serve patients&mdash;drives all that we do. It is key to our becoming one of the world&rsquo;s leading biotechnology companies. We are global collaborators who achieve together&mdash;researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It&rsquo;s time for a career you can be proud of. Join us.
 
 
 
 SENIOR ASSOCIATE REGULATORY AFFAIRS
 
 
 
 
 What You Will Do
 
 
 
 In this vital role you will assist in the local coordination and execution of regulatory submissions in compliance with Amgen corporate standards and national regulatory requirements, and Regulatory Affairs processes and deliverables for the ELI markets Egypt, Jordan, Iraq and Lebanon.
 
 
 <ul>
 <li>
 Ensure regulatory submissions are made on time and meet Amgen&rsquo;s corporate and local regulatory requirements
 </li>
 <li>
 Responsible for completion of regulatory files for submission. (Prepare/Receive files and submit them to regulatory authorities within the defined and agreed submission/approval dates) and according to guidelines and requirements
 </li>
 <li>
 Manufacturing site registration and license maintenance
 </li>
 <li>
 Responsible for coordinating with the International regulatory team to ensure right first-time dossiers are provided
 </li>
 <li>
 Coordinate and respond to the requests by authorities during the evaluation process and check the correct handling of deficiency letter within a specific timeframe in order not to delay MOH approvals
 </li>
 <li>
 Establish effective communication and continuous follow-up with the external agencies &amp; distributors to ensure timely submissions and approvals of all company&rsquo;s applications
 </li>
 <li>
 Monitoring of emerging guidelines and changes affecting business and communication to relevant internal customers
 </li>
 <li>
 Providing guidance on the approval processes to internal stakeholders within the region and providing regulatory input for launch planning
 </li>
 <li>
 Maintenance of all lifecycle activities/ Product renewal license details by accurately preparing filling submissions and approval within the preset global timelines -accountable for overall accuracy and compliance
 </li>
 <li>
 Ensure alignment of regulatory objectives with regional / global regulatory objectives and commercial plans
 </li>
 <li>
 Accountable for solving all supply issues related to regulatory activities.
 </li>
 <li>
 To provide regulatory intelligence
 </li>
 <li>
 Ensure compliance with company's SOPs and working practices for Good Regulatory Practice
 </li>
 <li>
 Management of documentation archiving and record keeping according to SOP and local legislation
 </li>
 <li>
 Contact for agency interactions for portfolio of products and coordinating and reviewing briefing documents and/or other submissions for meetings with Regulatory agencies
 </li>
 <li>
 Collate, distribute, exchange and archive regulatory information with colleagues across the business
 </li>
 <li>
 Participate in regulatory and affiliate process improvements initiatives
 </li>
 <li>
 Review promotion and non-promotion materials to ensure compliance with local license, company procedures and Code of Practice
 
 
 </li>
 </ul>
 
 BE PART OF OUR TEAM
 
 
 
 Reporting to the Regulatory Affairs Manager for ELI, you would be joining a team of regulatory professionals passionate about delivering the best outcomes for our medicines to patients.
 
 
 
 What We Expect Of You
 
 
 
 We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:
 
 
 <ul>
 <li>
 Pharmacy Bachelor&rsquo;s degree
 </li>
 <li>
 2-3 years of directly related experience in regulatory affairs (ELI markets)
 </li>
 <li>
 Knowledge and awareness of the relevant regulatory guidelines and legislation for ELI markets
 </li>
 <li>
 Strong communication skills both verbal and written
 </li>
 <li>
 Organizational skills &amp; developing regulatory project management skills
 
 
 </li>
 </ul>
 
 Thrive
 
 
 
 
 What You Can Expect Of Us
 
 
 
 As we work to develop treatments that take care of others, so we work to care for our teammates&rsquo; professional and personal growth and well-being.
 
 
 <ul>
 <li>
 Vast opportunities to learn and move up and across our global organization
 </li>
 <li>
 Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
 </li>
 <li>
 Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
 
 
 </li>
 </ul>
 
 Apply now for a career that defies imagination
 
 
 
 In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
 
 
 
 careers.amgen.com
 
 
 
 Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
</div>

Senior Associate Regulatory Affairs

<div>
 
 
 
 About Elsewedy Digital and Elsewedy Electric Company:
 
 
 
 
 We are the largest telecommunications, safety and security systems integrator operating in the Middle East, Africa and Asia Pacific regions providing turnkey solutions for energy, transport and telecom industries. All our telecommunications, safety and security solutions are engineered and supported locally, giving our customers the advantage of getting support for their businesses when and where they need it. We are fully integrated turnkey solutions provider in Telecommunications, Safety &amp; security, Fiber cabling &amp; connectivity and Automation. For more details, please visit our website: https://elsewedyelectric.com/en/page?v=Digital%20Solutions
 
 
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 <ul>
 <li>
 Manage End-to-end delivery (installation, commissioning, acceptance), Network performance analysis and optimization, Migration/swap activities for optical networks and NMS/O&amp;M operations and alarm handling.
 </li>
 <li>
 Work with specialized systems such as Radio, Network, Transmission, and ELV. This involves designing, implementing, configuring and integrating various components ensuring compliance with industry standards and project requirements.
 </li>
 <li>
 Design telecommunications systems that meet project requirements, specifications and client standards.
 </li>
 <li>
 Identify project requirements by studying project specifications, and offer technical expertise to the Project Manager and lead engineer throughout the project lifecycle.
 </li>
 <li>
 Select appropriate materials and vendor to ensure system reliability and compliance with project specifications.
 </li>
 <li>
 Prepare comprehensive engineering documents post project award to clearly define all project specifications, facilitating smooth implementation and adherence to client standards.
 </li>
 <li>
 Provide technical support and guidance to internal teams and clients regarding telecom systems and solutions.
 </li>
 <li>
 Travelling globally may be required to support projects requirement for Pre-FAT, FAT, Pre-commissioning, commissioning, Pre-SAT, SAT activities.
 </li>
 <li>
 Evaluate design changes and modifications providing project impact assessments.
 </li>
 <li>
 Maintain accurate project filing systems and ensure proper documentation and version control.
 </li>
 <li>
 Prepare Purchase requests in coordination with Engineering, Procurement and PM.
 </li>
 <li>
 Cooperate with different disciplines to ensure the overall quality of technical work.
 </li>
 </ul>
 
 Attend project meetings and prepares the necessary technical data for the other disciplines.
 
 
 
 
 
 
 Essential Qualifications and Education:
 
 
 <ul>
 <li>
 Bachelor's Degree in in Telecommunications, Electrical Engineering, or a related field.
 </li>
 <li>
 3 years of relevant professional experience.
 </li>
 <li>
 Excellent written and spoken English communication skills.
 </li>
 <li>
 Hands-on experience in DWDM/OTN transmission networks, including HLD/LLD implementation, commissioning, and integration.
 </li>
 <li>
 CCNA and HCIA certifications are required.
 </li>
 </ul>
</div>

System Engineer (Transmission)

Gardenia

<div>
 -توجد نسخه بالعربي في الاسفل -
 
 
 Landscaping, Irrigation &amp; Maintenance Projects
 
 
 Location:
 
 Cairo, Egypt
 
 About Us
 
 We are a specialized landscaping and irrigation contracting company providing design, construction, maintenance, and irrigation solutions for commercial, residential, healthcare, and contractor clients.
 
 We are seeking a highly responsible and results-oriented
 
 Deputy General Manager / Operations Manager
 
 to serve as the second-in-command within the organization and oversee daily operations, project execution, and team management.
 
 This role is critical to supporting the company's growth, improving operational performance, and ensuring business continuity.
 
 
 Please note that technical expertise is NOT our primary selection criterion.
 
 Candidates will be evaluated according to the following priorities:
 
 <ol>
 <li>
 Management &amp; Follow-Up Ability (from 10 - 30 employee) (8-12 years experience)
 </li>
 </ol>
 <ul>
 <li>
 Ability to organize work, assign responsibilities, track progress, and ensure execution.
 </li>
 <li>
 Strong reporting and accountability skills.
 </li>
 <li>
 Proven experience managing teams and multiple projects simultaneously.
 
 
 </li>
 </ul>
 <ol>
 <li>
 Ownership &amp; Decision-Making
 </li>
 </ol>
 <ul>
 <li>
 Ability to take responsibility for results.
 </li>
 <li>
 Confidence in making operational decisions without constant supervision.
 </li>
 <li>
 Problem-solving mindset and sound judgment under pressure.
 
 
 </li>
 </ul>
 <ol>
 <li>
 Personal Discipline &amp; Professional Commitment
 </li>
 </ol>
 <ul>
 <li>
 High level of reliability, consistency, and self-management.
 </li>
 <li>
 Strong work ethic and attention to detail.
 </li>
 <li>
 Ability to maintain standards and follow through on commitments.
 
 
 </li>
 </ul>
 <ol>
 <li>
 Technical Background
 </li>
 </ol>
 <ul>
 <li>
 Experience in landscaping, irrigation, maintenance, construction, or project operations is preferred.
 </li>
 <li>
 Technical knowledge is important but secondary to leadership and operational management capabilities.
 
 
 </li>
 </ul>
 The successful candidate must be capable of running daily operations, leading the team, and maintaining business continuity with minimal dependence on the Managing Director.
 
 
 
 
 نبذة عن الشركة:
 
 شركة متخصصة في أعمال تنسيق الحدائق وشبكات الري والصيانة الزراعية، تعمل في تنفيذ المشاريع للقطاع الخاص والمقاولين والعملاء المباشرين.
 
 
 الهدف من الوظيفة:
 
 العمل كرجل ثانٍ في الشركة، وإدارة العمليات اليومية والمشاريع والموظفين، وضمان استمرارية العمل وتحقيق الأداء التشغيلي المطلوب في غياب المالك أو المدير التنفيذي.
 
 
 خبرة 8&ndash;12 سنة.
 
 أدار فرق من 10&ndash;30 موظفًا.
 
 مسؤولًا عن تشغيل عدة مواقع في وقت واحد.
 
 لديه خبرة في اللاندسكيب أو المقاولات أو إدارة المرافق.
 
 
 
 قدرة على الإدارة والمتابعة.
 
 
 
 قدرة على تحمل المسؤولية واتخاذ القرار.
 
 
 
 الالتزام والانضباط الشخصي.
 
 
 
 الخبرة الفنية.
 
 
 
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Manage and oversee the company's day-to-day operations.
 </li>
 <li>
 Supervise project managers, engineers, site teams, and support staff.
 </li>
 <li>
 Ensure projects are delivered on time, within budget, and according to quality standards.
 </li>
 <li>
 Monitor project progress and proactively resolve operational issues.
 </li>
 <li>
 Coordinate between technical office, site operations, procurement, and finance functions.
 </li>
 <li>
 Lead weekly operational review meetings and follow up on action plans.
 </li>
 <li>
 Manage workforce allocation, resource planning, and project priorities.
 </li>
 <li>
 Maintain strong relationships with clients, consultants, and contractors during project execution.
 </li>
 <li>
 Prepare and submit regular management reports covering:
 </li>
 <li>
 Project status
 </li>
 <li>
 Operational performance
 </li>
 <li>
 Resource utilization
 </li>
 <li>
 Risks and challenges
 </li>
 <li>
 Act on behalf of the Managing Director in operational matters when required.
 </li>
 <li>
 إدارة التشغيل اليومي للشركة ومتابعة جميع الأنشطة التنفيذية.
 </li>
 <li>
 الإشراف المباشر على مهندسي المشاريع والعمالة والمواقع.
 </li>
 <li>
 متابعة تقدم المشاريع ومراقبة الجودة والجدول الزمني والتكاليف.
 </li>
 <li>
 إدارة الاجتماعات التشغيلية الأسبوعية وإصدار تقارير الأداء.
 </li>
 <li>
 متابعة تنفيذ القرارات الإدارية والتأكد من إغلاق المهام في مواعيدها.
 </li>
 <li>
 التنسيق بين المكتب الفني والحسابات والمواقع.
 </li>
 <li>
 مراجعة احتياجات المشاريع من العمالة والخامات والمعدات.
 </li>
 <li>
 متابعة العملاء أثناء التنفيذ وحل المشكلات التشغيلية.
 </li>
 <li>
 رفع تقارير دورية للمدير التنفيذي تشمل:
 </li>
 <li>
 حالة المشاريع.
 </li>
 <li>
 المبيعات المحتملة.
 </li>
 <li>
 التدفقات النقدية.
 </li>
 <li>
 المشكلات التشغيلية.
 </li>
 <li>
 إدارة الشركة تشغيليًا أثناء غياب المدير التنفيذي.
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 Bachelor's degree in Agricultural Engineering, Civil Engineering, Landscape Engineering, or a related field.
 </li>
 <li>
 Minimum 8 years of experience in landscaping, irrigation, construction, maintenance, or project operations.
 </li>
 <li>
 Minimum 3 years of experience leading teams and managing project execution.
 </li>
 <li>
 Strong understanding of project management, site operations, and resource planning.
 </li>
 <li>
 Proficiency in Microsoft Excel and reporting tools.
 </li>
 <li>
 Excellent communication and organizational skills.
 </li>
 <li>
 Ability to work independently and take ownership of results.
 </li>
 <li>
 Highly accountable and dependable.
 </li>
 <li>
 Strong in execution and follow-through.
 </li>
 <li>
 Capable of making sound operational decisions.
 </li>
 <li>
 Organized, disciplined, and detail-oriented.
 </li>
 <li>
 Comfortable managing multiple projects simultaneously.
 </li>
 <li>
 Able to build structure, improve processes, and lead teams effectively.
 </li>
 <li>
 Interested in growing with the company over the long term.
 </li>
 <li>
 بكالوريوس هندسة زراعية أو هندسة مدنية أو تخصص مناسب.
 </li>
 <li>
 خبرة لا تقل عن 8 سنوات في المقاولات أو اللاندسكيب أو شبكات الري أو إدارة المشاريع.
 </li>
 <li>
 خبرة لا تقل عن 3 سنوات في إدارة فرق عمل ومواقع تنفيذ.
 </li>
 <li>
 خبرة في التعامل مع العملاء والمقاولين والاستشاريين.
 </li>
 <li>
 إجادة استخدام Excel وإعداد التقارير الإدارية.
 </li>
 <li>
 قدرة عالية على التنظيم والمتابعة وإدارة الأولويات.
 </li>
 <li>
 شخصية قيادية وحازمة.
 </li>
 <li>
 قادر على اتخاذ القرار وتحمل المسؤولية.
 </li>
 <li>
 منظم ويهتم بالتفاصيل.
 </li>
 <li>
 صادق وموثوق ويمكن الاعتماد عليه.
 </li>
 <li>
 يجيد المتابعة اليومية دون الحاجة لتوجيه مستمر.
 </li>
 <li>
 قادر على إدارة المشكلات الميدانية واتخاذ قرارات سريعة.
 </li>
 <li>
 يفضل من لديه طموح للنمو مع الشركة على المدى الطويل.
 
 
 
 </li>
 </ul>
 
 BENEFITS
 
 <ul>
 <li>
 On-time project delivery.
 </li>
 <li>
 Project budget compliance.
 </li>
 <li>
 Client satisfaction.
 </li>
 <li>
 Operational efficiency.
 </li>
 <li>
 Team performance and accountability.
 </li>
 <li>
 Timely resolution of operational issues.
 </li>
 <li>
 Quality and accuracy of reporting.
 </li>
 <li>
 Take ownership of daily operations.
 </li>
 <li>
 Improve team accountability and follow-up.
 </li>
 <li>
 Strengthen project execution processes.
 </li>
 <li>
 Create operational visibility through effective reporting.
 </li>
 <li>
 Enable the company to operate efficiently with reduced dependence on the Managing Director.
 </li>
 <li>
 نسبة الالتزام بجداول المشاريع.
 </li>
 <li>
 نسبة الالتزام بالميزانيات التشغيلية.
 </li>
 <li>
 رضا العملاء أثناء التنفيذ.
 </li>
 <li>
 سرعة إغلاق المشكلات التشغيلية.
 </li>
 <li>
 نسبة إنجاز المهام الأسبوعية.
 </li>
 <li>
 استقرار فرق العمل وانخفاض المشكلات الإدارية.
 </li>
 <li>
 جاهزية التقارير التشغيلية ودقتها.
 </li>
 <li>
 إدارة الموظفين والفرق التشغيلية.
 </li>
 <li>
 توزيع الموارد والعمالة على المشاريع.
 </li>
 <li>
 اعتماد المصروفات التشغيلية ضمن الحدود المعتمدة.
 </li>
 <li>
 اتخاذ القرارات التشغيلية اليومية.
 </li>
 <li>
 تمثيل الشركة أمام العملاء والموردين في الأمور التشغيلية.
 
 
 </li>
 </ul>
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Operations Manager – Projects & Solutions

DHL Express

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 Role Purpose
 
 
 The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.
 
 
 Key Responsibilities
 
 
 
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 Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.
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 Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.
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 Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.
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 Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.
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 Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.
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 Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.
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 Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.
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 Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.
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 Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.
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 Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.
 
 
 
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 Qualifications, Experience And Competencies
 
 
 
 
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 University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.
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 Project Management Professional (PMP) or PRINCE2 certification is highly desired.
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 ITIL certification is considered a strong asset for service delivery alignment.
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 6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.
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 2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.
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 Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.
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 Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).
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 Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.
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 Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.
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 Full professional proficiency in written and spoken English and Arabic.
 
 
 
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 Equal Treatment Clause:
 
 We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.
 
 
 ✨ We 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝘁𝗵𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲
 
 
 ✨ We 𝗖𝗮𝗿𝗲
 
 
 ✨ We 𝗚𝗿𝗼𝘄 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿
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IT Program Delivery Manager

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