associate relations specialist

First Bank

<div>SUMMARY: 
The position of a Financial Crimes Specialist maintains the responsibility of assisting in the financial crimes area of BSA/AML and OFAC compliance. The Associate is responsible for reviewing, resolving or escalating discrepancies related to suspicious activity identified in accounts, transactions, loans, or other business activities. The Associate will maintain a strong knowledge of Bank operations, systems, and regulations in order to identify risks. The Associate may perform other specific duties as assigned by the Financial Crimes Manager. This individual is expected to gain general knowledge and skill in all areas of BSA as directed. 
ESSENTIAL FUNCTIONS: 
<ul><li>
Review and analyze system activity and generated daily suspicious activity monitoring alerts and reports</li><li>
Ability to analyze financial crimes related triggers and patterns related to risk activity</li><li>
Perform research using internal and external tools to determine if activity requires further review</li><li>
Decision and document reasoning for closing alerts according to procedures</li><li>
Prepares documentation and creates cases for further investigation</li><li>
Reviews and creates cases for questionable activity reports (QARs), subpoenas and other referrals received</li><li>
Maintain procedures for reviewing alerts and reports</li><li>
Appropriately escalates matters associated with financial crimes activity that warrants engagement from management</li></ul> 
GENERAL QUALIFICATIONS: 
Knowledge &amp; Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. 
<ul><li>
High school diploma or general education degree (GED) with 3 years BSA/AML/OFAC Compliance, Banking Experience, or the equivalent combination of education and experience.</li><li>
Work related experience should consist of duties in a business environment.</li><li>
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.</li><li>
Intermediate knowledge of Bank operations and other Bank operational policies and procedures.</li><li>
Excellent organizational and time management skills &ndash; ability to work with minimal supervision.</li><li>
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.</li><li>
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.</li></ul> 
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver&rsquo;s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. 
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations&rsquo; environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations&rsquo; situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Financial Crimes Specialist

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Description
 
 
 
 
 Job Title &ndash;
 
 Associate Relationship Officer
 
 
 
 Business Unit
 
 &ndash; Retail Banking-Rural Banking
 
 
 
 Function
 
 - Rural Sales
 
 
 
 Job Purpose
 
 
 
 The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Manage zoning activity to map household needs in villages and areas allocated
 </li>
 <li>
 Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
 </li>
 <li>
 Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
 </li>
 <li>
 Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
 </li>
 <li>
 Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
 </li>
 <li>
 Nudge behavioral changes in customers to drive them towards online banking
 </li>
 <li>
 Maintain high collections efficiency through discipline and drive
 </li>
 <li>
 Monitor preparation of accurate documentation of loans and saving account.
 </li>
 <li>
 Coordinate with operations officer to ensure timely and accurate data entry
 </li>
 <li>
 Ensure compliance as per the bank requirements
 </li>
 <li>
 Conduct field audits and customer verifications to ensure high quality of accounts
 
 
 </li>
 </ul>
 '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services.
 
 
 <ul>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Provide support for implementation of livelihood advancement and community development initiatives.
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 12th &ndash;Any
 
 
 Graduation-Any
 
 
 Post Graduation-Optional
 
 
 
 Experience
 
 
 
 0-1 years of relevant branch banking experience, fresher&rsquo;s can apply.
</div>

Associate Relationship Officer

<div>
 
 Job Requirements
 
 
 
 
 Job Description
 
 
 
 
 Job Title &ndash;
 
 Associate Relationship Officer
 
 
 
 Place of work
 
 -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh
 
 
 
 Business Unit
 
 &ndash; Retail Banking-Rural Banking
 
 
 
 Function
 
 - Rural Sales
 
 
 
 Job Purpose
 
 
 
 The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Manage zoning activity to map household needs in villages and areas allocated
 </li>
 <li>
 Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
 </li>
 <li>
 Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
 </li>
 <li>
 Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
 </li>
 <li>
 Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
 </li>
 <li>
 Nudge behavioral changes in customers to drive them towards online banking
 </li>
 <li>
 Maintain high collections efficiency through discipline and drive
 </li>
 <li>
 Monitor preparation of accurate documentation of loans and saving account.
 </li>
 <li>
 Coordinate with operations officer to ensure timely and accurate data entry
 </li>
 <li>
 Ensure compliance as per the bank requirements
 </li>
 <li>
 Conduct field audits and customer verifications to ensure high quality of accounts
 
 
 </li>
 </ul>
 '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services.
 
 
 <ul>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Provide support for implementation of livelihood advancement and community development initiatives.
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 12th &ndash;Any
 
 
 Graduation-Any
 
 
 Post Graduation-Optional
 
 
 
 Experience
 
 
 
 0-1 years of relevant branch banking experience, fresher&rsquo;s can apply.
</div>

Omni Hotels

<div>Overview:<div></div><div> 
The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.</div>
Job Description:
<div>
The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted &ldquo;2023 Best Places to Work&rdquo; by the Boston Business Journal!</div><div></div><div> 
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.</div> 
Grab the reigns and help shape the future of the Seaport&rsquo;s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.<div></div> 
The Assistant Director of Human Resources will be responsible for assisting with and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations, safety &amp; Worker&rsquo;s Compensation as well as liability prevention and legal compliance.
Responsibilities:
<ul><li>Supervise and train hourly and management Human Resources team members.</li></ul><div>
Provide counsel to the Director of HR in all areas of Omni policy, culture and leadership.
 
<ul><li>Implement training and development programs. Recommend new programs based on need.
</li><li>Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
</li><li>Assist the Director of HR in the creation of responses to employment litigation from Federal and State offices.
</li><li>Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
</li><li>Provide guidance and advice to department heads and leaders at all levels of the hotel on employee relations issues. Ensure our leadership team upholds Omni culture and complies with the law.</li><li>Assist the Director of HR in developing and maintaining an active &ldquo;Succession Plan&rdquo; for all departments of the hotel.
</li><li>Ensures all Omni Benefits programs are implemented according to standards.</li><li>Ensure on-boarding of new associates is implemented according to Omni standards.
</li><li>Ensure employee terminations are implemented according to Omni standards.
</li><li>Maintain legal compliance at all times. Ensure that team is up-to-date with evolving legislation and compliance.
</li><li>Maintain all Associate Service Center Standard Operating Procedures.
</li><li>Ensure the Associate Services complies with Internal Audit requirements.
</li><li>Ensure the department meets the standards of the HR Assessment.
</li><li>Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
</li><li>Ensure all Omni Training Programs are implemented successfully.
</li><li>Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
</li><li>Ensure the associate files are maintained in a neat and organized manner.
</li><li>Plan and execute exciting, fun and interesting associate events at least quarterly.
</li><li>Implement Omni&rsquo;s recognition programs. Ensure the Omni Service Champion culture is celebrated.
</li><li>Implement the Hotel&rsquo;s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
</li><li>Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
</li><li>Consistently works to define Omni culture and Six Pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
</li><li>Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
</li><li>Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
</li><li>Monitor departmental expense in compliance with check-book accounting process. Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
</li><li>Participate in yearly budgeting process, forecasting expenditures for associate relations with the Director of HR.
</li><li>Fulfill reasonable requests of management as directed by Director of HR, GM or Managing Director.</li><li>Conduct exit interviews for all terminating associates and ensure final clearance and pay check distribution.</li></ul></div><div></div><div> 
Desirable:</div><div> 
1. Ability to communicate in a second language</div><div></div><div> 
2. Experience working with labor unions.</div>
Qualifications:<div></div> 
Requirements:<ul><li>
Must have at least 3 years of experience in Human Resources.</li><li>
Minimum of 2 years experience in a Human Resources leadership role.</li><li>
Must have significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.</li><li>
Must have a well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.</li><li>
Bachelor's Degree required.</li><li>
Must have outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels. 
 
Preferred:</li><li>
Hotel/Resort experience strongly preferred.</li><li>
SPHR Certification or AHLA CHRE Certification preferred.</li><li>
Experience conducting and implementing training and development programs.</li><li>
Large hotel / resort experience preferred.</li><li>
Operations management experience preferred.</li></ul> 
PERKS AND BENEFITS:<ul><li>
A culture of fun, inclusion, and growth</li><li>
Complimentary meals</li><li>
Health Insurance and matching 401(k) after one year</li><li>
Generous Paid Time Off offered after 90 days</li><li>
Performance-driven, ALL-IN culture</li><li>
Discounted associate rates at Omni properties nationwide</li></ul>
End of Job Description: #IND123</div>

Assistant Director of Human Resources

<div>
 
 Job Requirements
 
 
 
 
 Job Description
 
 
 
 
 Job Title &ndash;
 
 Associate Relationship Officer
 
 
 
 Place of work
 
 -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh
 
 
 
 Business Unit
 
 &ndash; Retail Banking-Rural Banking
 
 
 
 Function
 
 - Rural Sales
 
 
 
 Job Purpose
 
 
 
 The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Manage zoning activity to map household needs in villages and areas allocated
 </li>
 <li>
 Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
 </li>
 <li>
 Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
 </li>
 <li>
 Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
 </li>
 <li>
 Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
 </li>
 <li>
 Nudge behavioral changes in customers to drive them towards online banking
 </li>
 <li>
 Maintain high collections efficiency through discipline and drive
 </li>
 <li>
 Monitor preparation of accurate documentation of loans and saving account.
 </li>
 <li>
 Coordinate with operations officer to ensure timely and accurate data entry
 </li>
 <li>
 Ensure compliance as per the bank requirements
 </li>
 <li>
 Conduct field audits and customer verifications to ensure high quality of accounts
 
 
 </li>
 </ul>
 '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services.
 
 
 <ul>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Provide support for implementation of livelihood advancement and community development initiatives.
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 Graduation-Any
 
 
 Post Graduation-Optional
 
 
 
 Experience
 
 
 
 0-1 years of relevant branch banking experience, fresher&rsquo;s can apply.
</div>

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