associate spa director

Marriott International

<div>Additional Information 
Job Number25172514 
Job CategorySpa 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Spa Operations and Budgets
<ul><li>Selects vendors for spa retail operations and managing contract agreements.</li></ul>
<ul><li>Oversees retail product research, product selection and purchasing, product display.</li></ul>
<ul><li>Manages supply inventories and purchasing control, including uniforms.</li></ul>
<ul><li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul> 
Managing Spa Sales and Marketing Strategy
<ul><li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li></ul>
<ul><li>Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li></ul>
<ul><li>Ensures spa services are included in all property-related marketing and advertising.</li></ul>
<ul><li>Identifies and recommending new products and product enhancements to remain competitive in the market.</li></ul> 
Managing Spa Revenue Management Strategy
<ul><li>Monitors and Manages the payroll function.</li></ul>
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li></ul> 
Ensuring and Delivering Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li></ul>
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Develops business goals and creates appropriate development plans.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Spa

Hand & Stone Massage and Facial Spa

<div>Now Hiring: Assistant Spa Manager
<ul><li>Location: Jupiter</li></ul> 
Hand &amp; Stone is a leading national franchise committed to making high-quality massage and skincare services accessible and affordable. With over 600 locations across the U.S. and Canada, we specialize in massage therapy, facials, and hair removal services tailored to our clients&rsquo; unique needs. Our mission is to deliver the healing benefits of therapeutic touch and skincare in a welcoming, professional environment that promotes relaxation and well-being. 
Job Summary
We are seeking a motivated and professional Assistant Spa Manager to help lead our team and oversee daily operations. The ideal candidate is client-focused, collaborative, and passionate about creating a positive and efficient spa experience. This role involves managing staff, supporting sales and marketing efforts, and ensuring a high level of customer satisfaction. The Assistant Spa Manager is also responsible for driving performance through strong leadership, meeting sales goals, and maintaining a clean, organized, and welcoming environment. 
Responsibilities<ul><li>
Handle objections during the sales process to maximize membership conversions.</li><li>
Exercise sound judgment and operate independently with minimal supervision.</li><li>
Plan and direct daily operations to ensure smooth, efficient workflow.</li><li>
Manage staff schedules to optimize productivity, revenue, and client satisfaction.</li><li>
Maintain a clean, organized, and relaxing spa environment.</li><li>
Oversee inventory to ensure accuracy and product availability.</li><li>
Resolve customer concerns promptly to deliver a high level of satisfaction.</li><li>
Ensure compliance with all Hand &amp; Stone policies and local, state, and federal regulations.</li><li>
Mentor and supervise team members in alignment with company standards.</li><li>
Motivate and empower the team to achieve and maintain high performance.</li></ul>
Requirements &amp; Education<ul><li>
18 years or older</li><li>
High school diploma or equivalent</li><li>
Strong communication skills and attention to detail</li></ul>
What We Offer<ul><li>
Competitive pay with commission opportunities and bonus potential</li><li>
Guaranteed hourly pay</li><li>
Opportunities for career growth and advancement</li><li>
Medical, Dental &amp; Vision benefits</li><li>
Generous Paid Time Off (17 days!)</li><li>
401(k) with 4% company match</li><li>
Employee discounts and wellness benefits</li></ul> 
Ready to Join Our Team?
If you&rsquo;re passionate about helping others look and feel their best, we&rsquo;d love to hear from you! Apply today and take the next step in your career with Hand &amp; Stone. 
Apply today!</div>

Assistant Spa Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25172514
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Spa Operations and Budgets
 
 
 
 <ul>
 <li>
 Selects vendors for spa retail operations and managing contract agreements.
 </li>
 <li>
 Oversees retail product research, product selection and purchasing, product display.
 </li>
 <li>
 Manages supply inventories and purchasing control, including uniforms.
 </li>
 <li>
 Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
 </li>
 <li>
 Maintains cleanliness of spa and related areas and equipment.
 
 
 </li>
 </ul>
 
 Managing Spa Sales and Marketing Strategy
 
 
 
 <ul>
 <li>
 Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
 </li>
 <li>
 Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
 </li>
 <li>
 Ensures spa services are included in all property-related marketing and advertising.
 </li>
 <li>
 Identifies and recommending new products and product enhancements to remain competitive in the market.
 
 
 </li>
 </ul>
 
 Managing Spa Revenue Management Strategy
 
 
 
 <ul>
 <li>
 Monitors and Manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Develops business goals and creates appropriate development plans.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Now Hiring: Assistant Spa Manager
<ul><li>Location: Hamilton Township</li></ul> 
Hand &amp; Stone is a leading national franchise committed to making high-quality massage and skincare services accessible and affordable. With over 600 locations across the U.S. and Canada, we specialize in massage therapy, facials, and hair removal services tailored to our clients&rsquo; unique needs. Our mission is to deliver the healing benefits of therapeutic touch and skincare in a welcoming, professional environment that promotes relaxation and well-being. 
Job Summary
We are seeking a motivated and professional Assistant Spa Manager to help lead our team and oversee daily operations. The ideal candidate is client-focused, collaborative, and passionate about creating a positive and efficient spa experience. This role involves managing staff, supporting sales and marketing efforts, and ensuring a high level of customer satisfaction. The Assistant Spa Manager is also responsible for driving performance through strong leadership, meeting sales goals, and maintaining a clean, organized, and welcoming environment. 
Responsibilities<ul><li>
Handle objections during the sales process to maximize membership conversions.</li><li>
Exercise sound judgment and operate independently with minimal supervision.</li><li>
Plan and direct daily operations to ensure smooth, efficient workflow.</li><li>
Manage staff schedules to optimize productivity, revenue, and client satisfaction.</li><li>
Maintain a clean, organized, and relaxing spa environment.</li><li>
Oversee inventory to ensure accuracy and product availability.</li><li>
Resolve customer concerns promptly to deliver a high level of satisfaction.</li><li>
Ensure compliance with all Hand &amp; Stone policies and local, state, and federal regulations.</li><li>
Mentor and supervise team members in alignment with company standards.</li><li>
Motivate and empower the team to achieve and maintain high performance.</li></ul>
Requirements &amp; Education<ul><li>
18 years or older</li><li>
High school diploma or equivalent</li><li>
Strong communication skills and attention to detail</li></ul>
What We Offer<ul><li>
Competitive pay with commission opportunities and bonus potential</li><li>
Guaranteed hourly pay</li><li>
Opportunities for career growth and advancement</li><li>
Medical, Dental &amp; Vision benefits</li><li>
Generous Paid Time Off (17 days!)</li><li>
401(k) with 4% company match</li><li>
Employee discounts and wellness benefits</li></ul> 
Ready to Join Our Team?
If you&rsquo;re passionate about helping others look and feel their best, we&rsquo;d love to hear from you! Apply today and take the next step in your career with Hand &amp; Stone. 
Apply today!</div>

Accor Group

Job Title Assistant Spa and Recreation Manager - Wellness Operations and Member Services (M venpick by Accor Dubai) Job Description Assistant Spa and Recreation Manager - Wellness Operations and Member Services (M venpick by Accor Dubai) Opportunity Snapshot M venpick Hotel Dubai is looking for a dedicated Assistant Spa and Recreation Manager to oversee day-to-day wellness and recreation operations. In this full-time role, you will manage spa and gym facilities, coordinate team training, drive membership sales, and ensure high standards of guest service and safety. This role is ideal for wellness professionals with leadership experience, strong operational skills, and a guest-centric mindset. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Salary: 8000-10000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Core Responsibilities * Supervise the overall operations of spa, gym, and recreation facilities with a focus on guest satisfaction * Plan gym activities, manage class schedules, and promote membership packages in collaboration with the marketing team * Conduct departmental recruitment, training, appraisals, and team meetings * Ensure all recreation areas are clean, properly stocked, and well-maintained in coordination with housekeeping * Lead staff in delivering consistent and warm service while meeting revenue and membership targets * Monitor and control departmental expenses, payroll, and inventory in line with budget * Provide hands-on guest support, respond to feedback, and adjust service practices as needed * Oversee guest event participation, safety compliance, and hygiene protocols * Provide personal training guidance to members when required * Maintain accurate member records and ensure timely collection of membership payments * Coordinate with the finance team on monthly reports and performance tracking * Prepare training schedules and keep departmental records up to date Candidate Requirements * Proven experience as an Assistant Spa Manager or similar leadership role in recreation or wellness * Familiarity with spa and fitness facility operations and guest service protocols * CPR and First Aid certification preferred * Strong communication and interpersonal skills * Ability to lead a multicultural team and deliver training to ensure service excellence * Skilled in managing revenue targets, member relations, and team productivity * Detail-oriented, self-motivated, and customer-focused * Flexible with schedule including weekends and public holidays Perks and Benefits * Work in a vibrant hospitality environment focused on wellness and guest engagement * Access professional development through Accor Academies and internal mobility programs * Enjoy staff discounts at over 5,600 Accor properties worldwide * Contribute to sustainable hospitality through wellness initiatives and team events * Be part of a company that values care, creativity, and excellence in every experience

Assistant Spa and Recreation Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161329
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
 
 
 Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25161329 
Job CategorySpa 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. 
Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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