associate store manager

Levi Strauss & Co.

<div>
 
 Job Description
 
 
 
 You're an original. So are we.
 
 
 We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
 
 
 Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's&reg;, Dockers&reg;, Denizen&reg; and Signature by Levi Strauss &amp; Co.&trade;
 
 
 Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.
 
 
 
 About The Role
 
 
 
 
 COMPANY FIRST
 
 
 
 <ul>
 <li>
 Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values
 </li>
 <li>
 Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store&rsquo;s performance to meet or exceed established store and individual sales and performance goals daily
 
 
 </li>
 </ul>
 
 BUILD A DIVERSE &amp; INCLUSIVE CULTURE
 
 
 
 <ul>
 <li>
 Lead and participate in training process for new hires and current employees on LS&amp;CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
 </li>
 <li>
 Support the Store Manager though execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Manage minor employee relation issues and deliver formal performance feedback in partnership with store management.
 </li>
 <li>
 Recruits and interviews for positions underneath hierarchy and provide recommendations for new hires
 
 
 </li>
 </ul>
 
 OWN THE RESULT
 
 
 
 <ul>
 <li>
 Understand and comply with all Levi&rsquo;s&reg; Stores policy, procedure, and programs
 </li>
 <li>
 Accountable for managing and holding others accountable for operational results in store procedures, payroll management, cash handling and inventory control
 </li>
 <li>
 Lead merchandising team to execute store visual standards in accordance with visual merchandising direction, resulting in timely and flawless product presentation and housekeeping standards.
 </li>
 <li>
 Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
 
 
 </li>
 </ul>
 
 LEAD BY EXAMPLE
 
 
 
 <ul>
 <li>
 Adopt and advocate for the new technology, policy or program rolled-out in store.
 </li>
 <li>
 Effectively communicate with the management team to align and help drive business strategy, create environment that encourages engagement.
 </li>
 <li>
 Supervises store team in the absence of another member of management.
 
 
 </li>
 </ul>
 
 CONSUMER AT THE CORE
 
 
 
 <ul>
 <li>
 Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
 </li>
 <li>
 Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
 
 
 </li>
 </ul>
 
 MOVE FAST
 
 
 
 <ul>
 <li>
 Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
 </li>
 <li>
 Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Enjoy multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
 </li>
 <li>
 You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
 </li>
 <li>
 Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
 </li>
 <li>
 Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
 </li>
 <li>
 0-2 years of experience in retail
 </li>
 <li>
 Bachelor's
 
 
 </li>
 </ul>
 
 Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. &shy;
 
 
 
 
 LOCATION
 
 
 
 Pakistan, Lahore - Levi's Z-Block
 
 
 
 FULL TIME/PART TIME
 
 
 
 Full time
 
 
 
 Current LS&amp;Co Employees, apply via your Workday account.
 
</div>

Assistant Store Manager

Lacoste

<div>
 At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.
 
 
 An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.
 
 
 At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
 
 
 Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
 
 
 Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).
 
 
 
 Summary
 
 
 
 As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
 </li>
 <li>
 Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
 </li>
 <li>
 Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
 </li>
 <li>
 Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
 </li>
 <li>
 Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
 </li>
 <li>
 Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
 </li>
 <li>
 Administrative Support: Assist with budget management and compliance with company policies and safety standards.
 
 
 </li>
 </ul>
 
 Requirements/Qualifications
 
 
 
 <ul>
 <li>
 2-3 years of experience in a retail management or supervisory role.
 </li>
 <li>
 Demonstrated ability in supporting a team and store operations.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Effective communication and organizational skills.
 </li>
 <li>
 Experience in using retail management software and MS Office.
 </li>
 <li>
 Ability to work in a dynamic, fast-paced retail environment.
 </li>
 <li>
 An associate or bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field is preferred.
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Lacoste, we&rsquo;re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
</div>

Warby Parker

<div>Job Status: Full-Time

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!

What you'll do:
<ul>
<li>Communicate Warby Parker's values and brand philosophy to customers</li>
<li>Own troubleshooting for our point-of-sale system</li>
<li>Oversee the store's inventory management procedures</li>
<li>Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences</li>
<li>Manage and implement daily zoning schedules</li>
<li>Open and close the store</li>
<li>Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed</li>
<li>Direct a team of 8&ndash;10 team members, consistently demonstrating what great service looks like</li>
<li>Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader</li>
<li>Assist with new hire on-boarding and ongoing training</li>
<li>Treat all of our customers with respect and cultivate an inclusive, service-minded work culture</li>
</ul>
Who you are:
<ul>
<li>Steeped in Retail experience, with 1+ year in a management position</li>
<li>Equipped with exceptional interpersonal skills</li>
<li>Backed by managerial experience in sales or operations at a complex, customer-focused retailer</li>
<li>A self-starter with an entrepreneurial spirit</li>
<li>Eager to learn new skills</li>
<li>An upbeat and empathetic team player</li>
<li>Driven to do what it takes to be a top performer time and time again&mdash;and help your teammates reach their targets along the way</li>
<li>Able to bring a positive, fun energy to the workplace, even when working long hours</li>
<li>Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)</li>
</ul>
Some benefits of working at Warby Parker for full-time employees:
<ul>
<li>Health, vision, and dental insurance</li>
<li>Life and AD&amp;D Insurance</li>
<li>Paid time off</li>
<li>Paid Holidays</li>
<li>Retirement savings plan with a company match</li>
<li>Parental leave (non-birthing parents included)</li>
<li>Short-term disability</li>
<li>Employee Assistance Program (EAP)</li>
<li>Bereavement Leave</li>
<li>Optical Education Reimbursement</li>
<li>Snack Pantry</li>
<li>And more (just ask!)</li>
</ul><div>
Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.</div></div>

Assistant Store Manager - Oakbrook Center

Zegna

<div>
 
 JOB CON
 
 
 TENT
 
 
 
 As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
 
 
 
 Functional Responsibilities
 
 
 
 <ul>
 <li>
 Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
 </li>
 <li>
 Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
 </li>
 <li>
 Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
 </li>
 <li>
 Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
 </li>
 <li>
 Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
 </li>
 <li>
 Implement and supervise the execution of the Selling Flow.
 </li>
 <li>
 Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
 </li>
 <li>
 Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
 </li>
 <li>
 Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
 </li>
 <li>
 Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
 </li>
 <li>
 Embrace and promote change and transformation and actively inspire others to do the same.
 </li>
 <li>
 Facilitate the on-boarding plan for every new employee.
 </li>
 <li>
 Provide regular individual feedback (daily/weekly/monthly).
 </li>
 <li>
 Coach store team to develop competencies and support their growth; ensure training program deployment.
 </li>
 <li>
 Motivate and engage the team by maintaining high performance standards.
 </li>
 <li>
 Support the Store Manager in identifying training needs and ensuring the implementation of training activities
 </li>
 <li>
 Is aware of the employees&rsquo; problems and takes any actions to help problem solving, informing Store Manager and HR
 </li>
 <li>
 Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
 </li>
 <li>
 Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
 </li>
 <li>
 Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
 </li>
 <li>
 Support Store Manager in planning and organizing the team &lsquo;s attendance to product trainings and in achieving trainings' goals
 </li>
 <li>
 Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
 </li>
 <li>
 Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
 </li>
 <li>
 Supervise the logistic procedures and the stock management.
 </li>
 <li>
 In collaboration with Store Manager, ensure the adoption of H&amp;S regulations and the attendance of the store team on H&amp;S specific training courses.
 </li>
 <li>
 Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 Graduate in any discipline with tertiary qualifications in sales.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years&rsquo; experience in high end fashion industry preferably involving direct sales.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Good command of spoken and written English essential
 </li>
 <li>
 Knowledge of other languages including Arabic/Italian advantageous
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Computer literate with knowledge of basic accounting procedures
 </li>
 <li>
 Ability to take ownership of the business
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Developing Potential
 </li>
 <li>
 Driving Performance
 </li>
 <li>
 Leadership
 </li>
 </ul>
</div>

Boot Barn

<div>
 ASSISTANT STORE MANAGER
 
 
 REPORTS TO: STORE MANAGER
 
 
 STATUS: NON-EXEMPT
 
 
 
 Summary
 
 
 
 Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another&rsquo;s achievements, and most importantly support each other.
 
 
 At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves &ldquo;Partners.&rdquo; With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
 
 
 Our vision is to offer everyone a piece of the American spirit &ndash; one handshake at a time.
 
 
 The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Lead partners to foster a service &amp; selling culture and exceed overall expectations to build long-standing customer relationships.
 </li>
 <li>
 Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
 </li>
 <li>
 Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
 </li>
 <li>
 Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
 </li>
 <li>
 Assess and communicate localized customers&rsquo; needs to Store Manager.
 </li>
 <li>
 Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
 </li>
 <li>
 Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
 </li>
 <li>
 Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
 </li>
 <li>
 Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
 </li>
 <li>
 Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
 </li>
 <li>
 Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
 </li>
 <li>
 Complete all opening and closing procedures to company standards and comply with the company&rsquo;s Time and Attendance policy and procedures.
 </li>
 <li>
 Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
 </li>
 <li>
 Possess well-developed business acumen and understands all aspects of the store&rsquo;s operations.
 </li>
 <li>
 Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
 </li>
 <li>
 Additional duties as assigned by District Manager or Store Support Center partners.
 </li>
 </ul>
</div>

Apparel Group

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility:
 
 
 
 
 Sales and Customer Focus:
 
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration:
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation and Management:
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management:
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security:
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables:
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

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